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Tmgt 3201

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TMGT 3201 Final Exam Study Guide 1

Revised 9/14/2014

1. The purpose of an information system’s __process___ component is generating the most useful type of information for making decisions.
2. The four Ms of resources are _____Manpower, Machinery, Materials, and Money.

3. Scheduling and assigning employees might be handled by a __personnel information system___.

4. Managers could use a _manufacturing information system____ to assess the effect on final product costs of a nine percent increase in raw materials.

5. ASCII defines up to __128__ characters.

6. Computers and communication systems use _data codes____ to represent and transfer information between computers and network systems.

7. What are some examples of input devices? Keyboard, mouse, scanner, microphone

8. ___Optical Character Reader__ works on the same principle as a barcode reader but reads text instead of barcodes.

9. To begin designing a relational database, you must define the _Logical___ structure by defining each table and the fields in it.

10. A data _dictionary___ stores definitions, such as data types for fields, default values, and validation rules for data in each field.

11. A __primary__ key uniquely identifies every record in a relational database.

12. In a relational model, when a primary key for one table appears in another table it is called a __foreign__ key.

13. Dell, Microsoft, and Unisys Corporation created a partnership to design a voting system for several U.S. states. This is an example of __virtual organization__.

14. _Green computing____ involves the design, manufacture, use, and disposal of computers and servers in such a way that there is minimal impact on the environment.

15. _Antispyware____ prevents new adware from being installed on your computer.

16. _Web harvesting___ is collecting data from Web sites, usually for competitive intelligence.

17. Many organizations now follow the __CERT__ model to form teams that can handle network intrusions and attacks quickly and effectively.

18. The main function of the _CIRC___ model is to provide information on security incidents, including information systems’ vulnerabilities, viruses, and malicious programs.

19. __Business continuity planning__ outlines procedures for keeping an organization operational in the event of a natural disaster or network attack.

20. A __disaster recovery__ plan lists the tasks that must be performed to restore damaged data and equipment.

21. _Roaming___ is using a cellular phone outside of a carrier’s limited service area.

22. In the context of the technologies developed to improve the efficiency and quality of digital communications, _Time Division Multiple Access (TDMA)___ divide(s) each channel into six time slots.

23. Within the _Wi-Fi Protected Access 2___ technique for wireless security, a user’s computer and the AP use a master key to negotiate for a key that will be used for a session.

24. In data communication, _convergence___ refers to integrating voice, video, and data so that multimedia information can be used for decision making.

25. A (n) _wiki___ is a type of Web site that allows users to add, delete, and sometimes modify content.

26. __Social networking sites__ are Web sites that allow users to connect with friends, family, and colleague’s online as well as meet people with similar interests or hobbies.

27. A (n) __podcast__ is an electronic audio file that is posted on the Web for users to download to their mobile devices or computers.

28. The Internet2 (I2) project started in _1987___.

29. _Intelligent Agents___ is an application of artificial intelligence that can be used for Web marketing.

30. With _push___ technology, information is sent to users based on their previous inquiries, interests, or specifications.

31. _Search engine optimization___ is a method for improving the volume or quality of traffic to a Web site.

32. A Web page displayed when the user first visits the site is called __splashscreen___.

33. One of the issues with the __global__ structure is that there is a heavy reliance on headquarters for new products and ideas.

34. The level of cooperation and worldwide coordination needed for a (n) _transnational___ structure doesn’t fully exist in today’s global environment.

35. Foreign exchange systems that allow traders and brokers from around the world to interact are an example of information systems that support the _transnational____ structure.

36. One of the issues with GIS is that too much _Management of global tax risk___ can prevent flexibility in responding to local preferences and even time differences.

37. During the _maintenance___ phase, the information system is operating, enhancements and modifications to the system have been developed and tested, and hardware and software components have been added or replaced.

38. _SOA___ is a philosophy and a software and system development methodology that focuses on the development, use, and reuse of small, self-contained blocks of codes to meet the software needs of an organization.
39. _RAD___ uses an iterative process that repeats the design, development, and testing steps as needed, based on feedback from users.

40. _XP___ is a method for developing software applications and information system projects in which the project is divided into smaller functions and developers cannot go on to the next phase until the current phase is finished.

41. __Collaborative filtering__ is a search for specific information or patterns, using input from multiple business partners and data sources.

42. _Knowledge Management___ is a technique used to improve CRM systems (and many other systems) by identifying, storing, and disseminating “know-how”—facts about how to perform tasks.

43. The __human resources__ component of an ERP system provides information on assessing job candidates.

44. The _Unified database___ component of an ERP system collects and analyzes relevant internal and external data and information.

45. What is an example of a geographic object that is most likely to be used to show the location of a river? GIS

46. What is an example of a geographic object that is most likely to be used to show a large tourist attraction? GIS

47. Tracking changes in ridership on mass-transit systems is an example of a (n) _urban planning___ GIS application.

48. Dispatching personnel and equipment to crime and fire locations is an example of a (n) __government__ GIS application.

49. An advantage of grid computing is _Improved reliability. ___, meaning that if one node on the grid fails, another node can take over.

50. __Utility___ computing is also known as on-demand computing.

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