...Summary of Article 1 Managing a virtual workplace The article is about Virtual workplaces, which is a kind of workplace that is not located at any one physical location and all the employees and clients are connected to each other through technology. This article establish the need to have a virtual workplaces, the pros and cons of having this form of workplace and provide some automations to managers to be more useful to the workplace. The benefits that businesses have acquired from virtual workplaces are the reduced real estate expenses, the increased productivity of teleworking employees, higher profits in sales, improved customer services as consultant spent more time face-to-face with customers, more access to global markets, and environmental benefits. The disadvantages of virtual workplaces are that the setup and maintenance costs for the required upgraded equipments for home offices are much more, there are more cultural clashes in a business team as every person hold a different set of values and thinking, there is an increase feeling of isolation between supervisors and coworkers, and last but not least there is a lack of trust when it comes to employees abilities to do the work. This Article also explains the kind of jobs virtual workplaces are appropriate for. Jobs where the employees work is performed over the phones, via computers, or where the individuals does not have to spend a lot of face to face time with business clients. The individuals who are internally...
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...organization, and whole social system. Workplace diversity can be defined as difference between people within an organization. It might sound simple but it encompasses: gender, race, ethnic group, age, cognitive style personality, tenure, organizational function, education, background among other. Diversity not only involves how individual perceive themselves but the manner in which they perceive others. The perception is likely to affect the interactions. For wide assortment of employees to function effectively within a given organization, human resource management professionals must deal with issues of diversity appropriately. Such issues include adaptability, change, and communication. This is due to the fact that diversity is likely to increase significantly in the coming years. Successful organizations recognize the need for immediate action and are ready and willing to spend resources on managing diversity at workplace. Challenges of diversity in the workplace Taking full advantage of the benefits of diversity in an organization or workplace is not without its challenges, some of these challenges include: Communication – Perpetual, cultural, and language barrier need to be overcome for diversity programs to succeed. Ineffective communication leads to confusion, lack of team work and low morale. Another challenge is being resistant to change; there are various employees who will not accept the fact that social and cultural makeup of their workplace is changing. This is usually...
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...must aggressively compete in new markets for top talent to develop and sustain a competitive edge globally. The new global economy has changed the dynamics of the workforce and employee training is essential for organizational success. Training is vital for the following reasons: education of workers for the effective use of technology, to ensure career development and personal growth, and for increase productivity and profitability. Global organizations must find ways to accommodate specialized training and explore best practices as it relates to: conflict management, effective multicultural leadership and management skills, and stress management in global environments. CONFLICT MANAGEMENT The effective management of conflict is an important competency required by leaders in globalized business environments. However, developing this skill is more difficult in multicultural team environments than in team building among individuals from the same culture. Therefore, it is essential for multi-international businesses to understand the impact of conflict management on team building and implement targeted training programs. Targeted Conflict Management Training Programs should address the following: • Differences in work styles • Integrated language • Understand how cultural influences workplace relationship building • Specific cultural barriers that could potentially impact team building • Personality Conflicts EFFECTIVE MULTICULTURAL LEADERSHIP AND MANAGEMENT SKILLS ...
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...efficiently manage the diverse natures of individuals in their particular workplaces. Managing diversity is planning and implementing organizational systems and practices to manage people so that the potential advantages of diversity are maximized while the potential disadvantages are at a minimum. Having people with different cultural backgrounds can sometimes be as equally important to an organizations success and it is crucial that the right types of leaders with the proper trainings are in place to be able to utilize each individual’s skills and abilities to create a good working environment. In this study, aspects of individual differences including: Heredity factors, abilities and skills, different aspects of individual’s attitudes, and individual personalities and behaviors will be observed to test my theory of why individuals of different diversities are an asset in the workplace. The study objective is intended to determine just how individual differences are an asset in the workplace. The article that influenced my question the most was the article titled “Investigating Cultural Differences in Virtual Software Teams”. This particular articles title actually caught my eye much due to the fact that I work in a similar environment on a software development team. I thought that comparing an actual virtual software team to a traditional in-house software team would be interesting mainly because virtual teams operate under a networked structure and need structured communication...
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...M7D1: On the SOAP box 1. How would you characterize the interaction between the physician and the patient in the video? Would you consider this a good interaction? Why or why not? In my opinion, I believe the patient and physician (nurse) relationship was well established. The medical interview performed was very effective and efficient. She was able to gather information, develop and maintain a therapeutic relationship, and was able to communicate with him. The patient seemed to trust the practitioner and disclosed information that people withhold (smoking). The patient was able to be honest in letting her know he smoked and abused antibiotics (prescribed and quit taking them). The practitioner was very warm and inviting which may have led to the patient being more open and relaxed and not feeling anxious with the practitioner. Some people develop white-coat syndrome when they are around doctors, nurses, or any medical type person. White coat syndrome is when the blood pressure surges when measured in the doctor’s office. However, I do not think his high blood pressure was the cause of white coat syndrome. I believe his smoking is a contributing factor to that because he seemed relaxed during the medical interview. 2. Based on what you saw, what parts of SOAP note were not covered? Were any missing? I believe all aspects of SOAP were covered. She came in and followed protocol by asking questions and documenting all his past illnesses and health history...
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...Virtual Teams and Managing Conflict. Name of the Author: Name of the Professor: Name of the Institution: Date of Submission: According to Duarte and Snyder (1999) “virtual teams operate without the physical limitations of distance, time, and organizational boundaries. They use electronic collaborations technologies and other techniques to lower travel and facility costs, reduce project schedules, and improve decision making time and communication (p.4)“. Virtual teams mean people who are geographically separated, and work together across borders. They are connected by modern technologies of computers. Internet has transformed most economies and workplaces into modern economies and workplaces. Many organizations are abandoning conventional face to face working teams for virtual teams. Most organizations are embracing technological revolutions. This enhances them to be more dynamic and adopt innovative approaches in their procedures. The ability of the work team to incorporate technology has led to success in most organizations. Well known international companies such as, IBM, Whirlpool, Hewlett-Packard, Ford Motor, Johnson and Johnson and Verifone have successfully implemented virtual teams. (Kiser, 1999; Stough, 2000). The rapid worldwide growth of virtual teams has been attributed by increased inter organizational co-operation, rapid pace of globalization and other benefits associated with its implementation. This includes the ability of the employees to work for...
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...The Virtual Organizations is the new learning tools that are used for problem solving in the 21st century. There was a lot of company here that have problems in their workplace every day u had to research everything to understand what’s going on here. When an employer is hired employee’s they be looking for the one’s that can be good solve problem. When you have a manager of a company they have to be problem solvers so they can be able to deal with all the issues of their workplace. In this paper you will learn about an organization use to create an ethical program, the ethical issues and concerns, three major moral and ethical issues and also three specific examples that virtual organization is current facing. The organization use to create an ethical program is called Patton-Fuller Community Hospital. These hospitals feel that their patients are more important than any medical bills. They feel that their patients care is the most important job the can have in life. They can give you blood, fight the flu, help you quit smoking, and also promote heart health. They have been serving the community since 1975. Technology information is very helpful because they have a lot of different departments to help serve your needs. Some clinics there ER (Emergency Room) and Operating Room, Pharmacy, labs, radiology, doctor personal offices, wards, outpatient examining rooms, and ICU (intensive care units). All these clients help a lot and help serve people in community. The ethical issues...
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...Business communication is critical in day-to-day business. Without business communication, it would be very hard to be successful. In today’s business world, it is much easier to communicate to my leaders, co-workers, employees and business partners. With communication technology growing so strong over the last decade, it is nearly impossible to be “out of the loop” in the workplace. In fact, business can be conducted from virtually anywhere as long as the person has an internet connection. This paper will discuss the role business communication plays in my day-to-day work activities, trends in business communication in the workplace and the messages types that results from these trends. The most common way for me to manage my daily activities is through my company email. My email account is accessible from my business laptop and Smartphone. I can work while in my home office; or I can work from my Smartphone while having lunch at a sandwich shop. What helps me manage my workload within the email function is the ability to “flag” messages. I can “flag” messages for follow up at a later date to remind me when a deadline is due or when I need to respond to that particular message. The “flagged” message will remind me of the follow up based on the timeframe I set. The online calendar in my email allows me to set up appointments and invite attendees. The calendar is also linked to my Smartphone which sends me reminder alerts when appointments are coming up. Another communication...
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...an early age, most of us are taught that practice makes perfect. It is the beginning of our training for success that follows us into our formative and informative years. In addition to practice and training, we are also guided to plan, both proactively and reactively. Together these two tasks have the potential to create greatness. The same concept applies to organizations in the world of business. Today’s workplace demands employees to be skilled in performing complicated tasks in a safe, efficient, cost effective manner. “This involves strategic planning which is a process used to determine how best to pursue the organization’s mission while meeting the demands of the environment in the near (e.g., next year or two) and long term (e.g., next five to ten years)” (Blanchard, 2013, p. 27). This paper will discuss the professional development plan for Home Depot to include; strategic planning, learning objectives, delivery methods, measurements/evaluations, timeframes, and expected results. Strategic Planning Completed in Wk 3 Learning Objectives The varieties of training courses that are offered at The Home Depot are numerous. There should be a clear objective that should be established before choosing which training course would be necessary and which training course would occur first. Learning objectives relate to which behaviors are needed to take place after each training for the employees to respond to the course correctly. The objective should give an explanation...
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...current organization will result in our recommendation for a transitional structure and include infrastructure for technology, training and development, performance assessments, and general guidance which is based in the scholastic research this team conducted. Slide 3 – Current Structure The current structure of the organization consists of workgroups in five locations within the U.S. and Portugal. The members of this virtual team are highly diverse, possessing different backgrounds from distinct perspectives in areas such as career, nationality and level of experience. Currently the organization is operating within a vertically aligned structure which negatively impacts the organization’s speed to market for decisions, hinders cross-departmental collaboration, and creates inter-departmental conflict of responsibilities. In transitioning to a team-based model, we seek an improved structure which allows for efficiency on project execution and management as well as improved information sharing, decision making, and conflict resolution. Slide 4 - Current Structure Based on Fiol and O’Conner (2005, p. 25), the current structure most closely resembles the needs of Hybrid teams with occasional face-face interaction. Given the characteristics of hybrid teams, interpersonal trust is paramount to effective teamwork (Thomas & Bostrom, p. 46) within virtual groups and group success is “dependent on effective communications and knowledge sharing among members” (Townsend & DeMarie...
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...INTERACTIVE WORKSPACES: HOW THEY HAVE CHANGED THE WORKPLACE Abstract The purpose of this research paper is to give an overview of Interactive Workspaces and how the technology has changed the workplace environment. This research will focus on the start of Interactive technology, products that are created specifically for the Interactive workplace, the Interactive technology that is used in education and training, how lives are being changed by te use of Interactive technology and what is needed by businesses in the future to keep pace with the ever changing environment of the workplace. Interactive technology advantages and disadvantages for corporations will be looked at. This research will also look at some ways how Interactive technologies popularity amongst business owners who are putting this technology to work in order to bring in customers and increase revenue. Let’s face it; technology has made the lives of everyone much easier. There are so many technological advances I don’t even know where to start. However there is one technology invention that has intrigued me for a long time, Interactive workspaces. The definition of Interactive is “(of a computer program or system) interacting with a human user, often in a conversational way, to obtain data or commands and to give immediate results or updated information” (Interactive, n.d.). Workspace is defined as “space used or required for one’s work, as in an office or home” (Interactive...
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...they can be more productive and more efficient. The information below will examine how a motivational plan works positively, what motivational theory is the basis for the motivational plan, how managers can motivate minimum wage employees, team performance, and my individual experiences working with a team. Job Flexibility as a Motivational Plan Workplace flexibility programs such as telecommuting, flexible hours and flexible start and end times have a positive effect on employees’ motivation, engagement and satisfaction. According to a recent study conducted by WorldatWork, 85% of employers who have a flexible culture in their office reported that the flexibility has had a positive effect on engagement, 84% reported a positive impact on motivation, and 92% reported a positive impact on employee satisfaction. Additionally, the survey showed that a flexible work environment can reduce employee turnover (WorldatWork, 2013). Workplace flexibility programs such as flex time, compressed work schedules, and telecommuting creates a level of autonomy and trust that increases employee satisfaction and engagement. Since workplace flexibility arrangements are seen as favorable by employees, increased loyalty can result since...
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...With the advantages businesses have with telecommunications, has allowed Worldwide Telecommunications, Inc. to grow both local and international. The use of devices like cell phones, satellite TV, computers, and the Worldwide Web has allowed businesses to branch out to other countries, which is beneficial in creating a bigger cliental, but this can create problems like cross cultural communication. When building relationships with other countries, it is important to understand the cultural differences. Communication between two different cultures can have problems in both verbal and nonverbal communications. For example, in some countries like the United States, effective nonverbal communication is eye contact when speaking to someone, in countries in South Asia direct eye contact can be look at as aggressive and rude. Communication styles are also different when conducting business with other countries. Some cultures have a more aggressive approach to communicating with superior colleagues, in which some cultures are passive concerning communicating with a superior when generating ideas and they can become passive and not feel comfortable sharing ideas. Another cross cultural communication that is very different from culture to culture is building trust. For example, in the United States, trust comes from reputation and work ethic at work. When someone is consistent at work and always finish his or her tasks on time and with good results, he or she built trust with higher management...
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...Introduction Marriott International, Inc. is a global leading hospitality company with more than 4,000 properties, and more than 690,000 rooms in 77 countries. Marriott operates franchises, and licenses hotels and timeshare properties worldwide. It also licenses the operation, development, marketing, sale, and management of vacation ownership and related products. Marriott was founded in 1927 by J. Willard Marriot and Alice Marriott in 1927 and is headquartered in Bethesda, Maryland, USA. JW Marriott Hotels & Resorts is Marriott International’s luxury brand that consists of 60 exceptional properties in gateway cities and distinctive resort locations around the world. JW Marriott Hotels & Resorts are expanding into gateway cities and established resort destinations as well as emerging luxury markets throughout the world. JW Marriott Hotels & Resorts compete with other fine luxury hotel brands such as Fairmont, Park Hyatt, Shangri-La and Conrad and high-end independent properties. Marriott International reported revenues of nearly $13 billion in fiscal year 2013. It has been committed to guest satisfaction, and operates and franchises hotels under 18 brands for more than 80 years. There are three roles within the Marriott “family” culture which are associates (employees), customers and its communities. “Take care of your employees and they’ll take care of the guests” was the philosophy of Marriott’s founder. “Spirit to serve the customers” is the core value of...
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...INTRODUCTION Training and development is the main part in Human Resource Management (HRM). It is very significant for employees to enhance their performance and productivity, which leads to employee and customer satisfaction and an increase in the profitability of the organization.This report will be discussed by Australian public organization that named Department of Foreign Affairs and Trade (DFAT)in several aspects. 1. Introduce the background of DFAT, including background of the organization, the organization goals and strategy; 2. Link with DFAT to analyze five theories about training and development, which are cross-culture training, training design, development and managing diversity; 3. Summarize the performance in training and development and make a result that whether DFAT has a good performance in HRM; 4. Make some recommendations to promote the organization. BACKGROUND Background of the organization The Department of Foreign Affairs and Trade is a department of the government of Australia charged with advancing the Australian interests and the international representation of Australians. DFAT employs over 2000 permanent employees including 1140 of which were policy officers. In these policy offers, 49 per cent were working with the department in Australia, 35 per cent were overseas and 16 per cent were off-line (DFAT 2012, P4).In order to provide the Australian community and the government with the high quality foreign and trade policy results, the department...
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