|Process Scenario |CS-1410 |On-Site Swap |
| | |Create Replacement Order |
| | |Create and confirm outbound delivery |
| | |Create and confirm return delivery. |
|Business Process | | |
|Case Description |
|Description of the business process setting that you will be configuring to |
| |
|Create replacement order in Helix – Return and ship model are different |
|Check the replacement order in ASEV |
|Create outbound delivery. |
|Confirm shipping from 3PL |
|Create receiving confirmation from Alorica |
|Check result of receiving confirmation interface from Alorica |
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