...Understanding and Coping with Change Barbara Thorne BUS610: Organizational Behavior Instructor: Sherrie Lewis February 4, 2013 UNDERSTANDING AND COPING In the business world today organizations are changing faster and faster. For many years businesses have experienced change at an increasing rate. Within businesses many times it is even harder because of the human groups within the organization. On one hand we know when it comes to change; it will open doors to new opportunities but one the other hand most people are hesitant to embrace change because they like it the way it is. Organizations have to change overtime to grow with the demands of its customers. We all know organizations are changing internal and external between employers and employees. Many times changes come from the response to the evolving needs of customers. They also can come from internal within the organization like development with job security and training employees to improve their overall performances. With all the improvements over the years in telecommunications and digital technology, organizations need to grow with it or they will be left be hide. According to John Kotter’s management theory, employees who are prone to resistance share common motives which can include self-interest, lack of understanding to the nature of the change, lack of trust in management, and low tolerance for change (Baack, 2012). With in...
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...Week 5 Understanding and Coping with Change BUS 610 Instructor August 11, 2014 Week 5 Understanding and Coping with Change Employee behaviors generally are affected by internal and external factors. These behaviors exhibited by employees can contribute to, or disrupt, the change planned for an organization. These factors can work as influences to how employees respond to leadership and leadership initiatives. Once resistance has formed leadership teams atttempt to overcome with various tactics. “Contrary to popular belief, viewing resistance as a wall that must be destroyed is counter-productive. Traditional methods to defeat resistance, such as using force of reason, manipulation and power do not work--they may even make the gap between the two sides even bigger” (Maurer, 1997). Internal factors can include the structure, leadership, fellow employees, and the culture of the organization. “Change is situational: the new site, the new boss, the new team roles, the new policy. Transition is the psychological process people go through to come to terms with the new situation. Change is external, transition is internal” (Strebel, 1996). There was a change within the organization of a call center I was working at one point in my early career. The call center had standard operating procedures that were beneficial to new client sales but not entirely to client retention. This had been the same operations that have been run for many years and many employees of tenure...
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...Understanding and Coping with Change Change 2 There is no cast of doubt on this fact that different type of people are looking for their interest in their life, so they persuade it in their work and even choose their job by the interest that they may earn. Individuals even don’t think about other people interests and just think for more advantages for themselves. People can have a desirable outcome in their occupation by working hard. In addition have new innovations and use new technology in their job have more effect for them to have a good outcome. It intends them for have more research and even have some experience and test in labs for new findings. Also they can elevate their knowledge in that field by studying more or use from educated and experienced persons to have a good outcome. They must have a good schedule and regular manner with more work for their job. People for having a good outcome must avoid from being constant, because the market intend them to have new things in their job or have change. Different types of the people have different methods for their selections. Some of them mostly like to have new things because they naturally like change. Some part of them for doing their job better and doing with high quality want change their manner without wasting the time choose new innovations which have a good outcome...
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...Stress–Essay on definitions & coping strategies By Karyn Krawford 08/08 Introduction: Weiten et al (2009) propose that stress is an epidemic in the 21st century that commonly affects all of us on a daily basis, when considering minor stress from environmental conditions such as noise and pollution. Even though time saving gadgets and self help tools have increased substantially in the 20th century and people have more control over their lives, there is an increase of anxiety and people have less free time. “We will define stress as any circumstances that threaten or are perceived to threaten one’s well-being and thereby tax one’s coping abilities”. (Pg 71). For example a person can no longer meet external demands such as work or relationships because they feel they do not have the resources to cope. Chronic stress is in the eye of the beholder. Stress is of such concern that the UK now recognises ‘National Stress Awareness Day’ (http://www.nationalstressawarenessday.co.uk). What is Stress? 1. Stress is defined firstly by an event. Our primary appraisal of the event is conducted and then a secondary appraisal of available coping resources. If the event taxes resources that are often not available it is considered a 'stressor'. For example a person perceived to be experiencing stress could have problems with the resource; maintaining peace of mind. 2. Stress types - There are acute (short-term) and chronic (long- term)...
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...loss of motor function, loss of bowel or bladder control, problems in sexual functioning, debilitating fatigue, visual disturbances, pain, cognitive problems and emotional changes( Naismith, Trinkau, and Cross, 2006) In 1999 empirical studies began to report an increase in the number of African Americans diagnosed with MS which were documented in the recent studies( Holland, Gray, and Pierce, 2011; National MS Society, 2015). This issue is important because of the aggressive advancement, which occurs for African Americans diagnosed with multiple sclerosis (MS) compared to Caucasians. The results of the MRI (Magnetic Resonance Imaging) found significantly more lesions associated with the aggressive form of the illness in the brains of African Americans compared to Caucasians ( Howard et al., 2012). What are African Americans with MS experiences with social workers since being diagnosed? What are the social worker's perceptions of how African Americans with MS cope...
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...plan building exercise it showed that I work well in careers where I have to apply practical skills. The jobs where I have to think more to solve problems I will have a great success. These skills I have involve a lot of critical thinking to solve problems. I will most likely be attracted to practical jobs and careers. The results showed that I have a lot of strengths in the following area, coping with pressure, adapting to change, innovation, taking initiative, networking, and being cooperative. I can agree with some of the strengths especially, networking, coping with pressure, taking imitative and adapting to change. Learning to network is one of my strong points because I don’t mind meeting new people and learning new things from them. I can se how networking have helped me out through my career. Taking initiative and adapting to change is big because I can how that plays a part in coping with pressure. I am more of a hands on person, when I see something needs to be done I rather do it without being told. That’s one of the biggest career strengths I think I have. After understanding my aptitude more it will help me cope better with teams members and share my personal style. There is room for improvement in some areas according to the reasoning career plan building exercise. Some of them include goal focus, writing, persuading, and entrepreneurial thinking. I am more of a person who hates to write, and tend to jump from goal to goal. I tend to struggle with persuading...
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...losing a loved one, stress can make a negative impact on a person’s health. According to the article “Coping with Stress”, there are several ways of managing this. The article mentions “mindful meditation”, an ancient Buddhist practice method used to help people embrace their emotions by not judging themselves or trying to get rid of them. I find this rather difficult. In my experience, It is hard enough not to judge yourself, let alone trying to get rid of your negative emotions. Meditation requires some deep sole searching, calmness and extreme focus. I find it easier going to the gym and exercising. Creating some free time for myself to play sports, go jogging, or just reading a book are other ways in coping with my stress. Engaging in activities I love to do can take my mind off of some of the hard times we all go through in our lives. Stress can cause health problems or make health problems worse. It can cause unhealthy physical symptoms if it becomes persistent, such as in response to life’s daily challenges and changes. Some people may constantly feel fatigued, unable to focus, or even out of control even if the cause is something minor. Learning how to cope with stress is not only beneficial to my health, but it also helps me manage my life to the point where I am not overworking myself. The article “Coping with Stress” suggests that psychologists have identified three coping methods: Reappraising the situation, learning from the experience, and making social comparisons...
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...behaviors, and abilities drive performance at a workplace. The results are based on strengths in goal focus, organizing, and coping with pressure. Also, in taking initiatives, following instructions, and delivering results. Both activities assist in understanding the personal competencies that will help become a better communicator and manager. They also help determine what communication techniques to focus on the most or change to work effectively in the work place. Career Plan A set of tasks were conducted in the Career Plan Building Activities; Career Interests Profiler and Competencies. The Career Interests Profiler is based on different activities placing them in order of the most to least interesting. The results determine occupations appealing to my career paths; social conventional, and investigative. Under social occupations its frequent involvement is in working, communicating, and teaching people. Under conventional occupations its frequent involvement is in following set procedures and routine. Under investigative occupations its frequent involvement is working with ideas and extensive amount of thinking usually seeking facts and mentally solving problems. The competency determines my skills, behavior, and abilities drive performance at the work place. The results are based on strengths in goal focus, organizing, and coping with pressure. Also, taking initiative,...
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...While other forms of counselling focused on building self-esteem and behaviour modification in crisis intervention, the focus is on how to increase the client’s functioning and decrease the intensity of stress currently experienced by individual. There is a need to identify those who will recover relatively independently. Crisis intervention may cause harm if not truly needed. It may increase crisis exposure or may reduce understanding of independent problem solving. There are precipitating events that may require assessment such as severe illness or injury, violent or unexpected death, threatened death or injury, acts of war or terrorism, natural disasters, and man-made or industrial disasters (Derigne, 2007). To generate a traumatic stress reactions, the person’s response to the event must involve intense fear, helplessness, or horror. In children, the response usually involved disorganized or agitated behaviour. When the counsellor alters the understanding of the precipitating event and will try some new coping skills, the degree of stress will be lowered and the goal to increase the client’s functioning will be successful. This success in the crisis intervention will definitely lead the client...
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...KING’S THEORY OF GOAL ATTAINMENT EXEMPLIFIED FROM THE INTRAPARTUM NURSE’S PERSPECTIVE By Jacqueline L. Karlin The model of nurse-patient transaction from King’s Theory of Goal Attainment was employed to explore the impact of the nurse-patient transaction as it relates to primiparous patient satisfaction with the childbirth process. In this descriptive study, intrapartum nurses were interviewed regarding their perception of primiparous patient’s childbirth experience. The interviews were reflected upon to develop a better understanding of the impact of the nurse-patient transaction on achieving patient satisfaction with coping strategies. The findings revealed that although only one-half of the patients had participated in formal childbirth classes, effective nurse-patient transactions were successful in goal attainment of satisfaction with coping strategies in labor and delivery. TABLE OF CONTENTS Page LIST OF FIGURES ........................................................................................................... iii CHAPTER 1 – INTRODUCTION ......................................................................................1 CHAPTER 2 – THEORETICAL FRAMEWORK AND LITERATURE REVIEW ..........3 Personal System ..............................................................................................................3 Interpersonal System .......................................................................................................5 Social System...
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...competencies assessments, it helped me gain a better understanding of my competencies and how I apply them to a business setting. With the career interests’ profiler, it very much already told me what I already knew but more of a deeper understanding. What I do appreciate after taking completing the career interests’ profiler is providing me with a list of the different careers that would be best suited. Completing the competencies assessment, has helped me analyze my results such as adapting to change, delivering results or innovating and how I can apply them to critical thinking. By understanding my personal competencies, what I can do to improve my skills can be using my results to help look outside the box. One result I found very intriguing was innovating. “To innovate” means to show something as if it was the first time or to alter something and I found that intriguing as one of my results. Applying innovation to critical thinking would mean to think outside the box, change my perception on how I see the problem so that the solution may present itself. Another way in applying my results can be in how I evaluate arguments. For example, adapting to change or coping with pressure are great competencies in which can help me evaluating arguments. With adapting to change, it can help me view the argument from a different point of view. It can open my eyes in seeing other possible solutions and coming to an agreement. Also with coping with pressure, it can help me by keeping me calm...
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...Adjustment to Health Change or Crisis The following essay will describe the understanding that I have gained regarding a person who is adjusting to their health change. Throughout the essay I will be referring to the patient as John, and his wife as Sally, therefore adhering to the Nursing and Midwifery Council (2008) guidelines upholding confidentiality. John’s background will be summarised and key terminology being used throughout the essay clarified. I will underpin my essay with theory relevant to adjustment and coping, linking the theory to the interventions that were implemented while John was on the ward. Demonstration on how these interventions were effective and significance in supporting John with his adjustment will be shown, concluding with my own professional development. John is 68 years old; I met him while on placement. John was admitted to the ward after deterioration in his mental state at home. John has a diagnosis of Alzheimer’s Dementia (AD) and has recently become confused and was becoming aggressive, both verbally and physically with his family and friends. According to Jacoby,Oppenheimer (2003) reported aggression towards carers from people with AD is high and is generally the reason for the person to have a hospital admission. Sally was finding it increasingly difficult to manage his needs and her own health was suffering. John was also unsafe to be left at home alone due to his tendency to wander and his inability to recognise his...
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...loss are considered a normal function of aging by millions of people; especially with older generation. The term cognition simply refers to the ability to think. Therefore the word term cognitive decline simply refers to the concept of a decrease in the ability to think. According to Head Strong Web Site, “Cognitive decline is deterioration in cognitive function. There is a normal process of age related cognitive decline across the life-span characterized by increasing difficulties with memory (new learning) speed of information processing, language and other cognitive functions” (Head Strong, 2011). In this paper, we will explore in dept with cognitive decline, the risk factors associate with the disease, and treatments or approaches in coping with the disease. Description of Cognitive Decline Cognitive decline is a disease that decreases an individual ability to think. The disease is commonly found in older generations, after 70 years old. On the other hand, in a recent study, study indicates that cognitive decline can begins in late 20s. According to Science Daily Web Site, "This research suggests that some aspects of age-related cognitive decline begin in healthy, educated adults when they are in their 20s and 30s," said Timothy Salthouse, a University of Virginia professor of psychology and the study's lead investigator.” (Science Daily, 2009). Mild cognitive decline is more common than dementia and begins at an early age. “Mild cognitive is an intermediate stage...
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...© The Author(s) 2011 Reprints and permission: sagepub.com/journalsPermissions.nav DOI: 10.1177/0894318411419218 http://nsq.sagepub.com Callista Roy, PhD; RN; FAAN1 Abstract Two key events lead to the prominence of links among Roy’s grand theory, derived middle-range theories and the design of research. The author in this column describes this work in two formats. Essential details of two areas of research are presented in episodic form—the first is work on secondary analysis of Roy model-based research over 40 years and the author’s study of persons’ cognitive recovery from mild head injury.The second is a project on re-conceptualizing coping and adaptation processing in sequential detail within the context of work in the field and the significance of on-going work for nursing practice. Keywords adaptation, coping, middle-range theory, research, Roy adaptation model The story of research based on the Roy adaptation model (RAM) can be told in many ways. When asked to write about research based on the RAM in the past 25 years I considered the major events of those years and also how to organize a description of the resulting research. First, I considered that it was 20 years ago that the first group presented a synthesis and critique of studies based on the RAM by five different investigators (Pollock et al., 1991). This was the beginning of the Roy Adaptation Association (RAA) currently with five international chapters. It was the beginning of an on-going ...
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...Introduction To Emotional Intelligence Since the publication of the bestselling book Emotional Intelligence by Daniel Goleman (1995), the topic of emotional intelligence has popularized. Programs seeking to increase emotional intelligence have been implemented in numerous settings, and courses on developing one’s emotional intelligence have been introduced in universities and organizations. But what exactly is emotional intelligence? According to Goleman, emotional intelligence (E.I.) refers to the ability to recognize and regulate emotions in ourselves and others (Goleman, 2001). Peter Salovey and John Mayer initially defined emotional intelligence as: A form of intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions (Salovey & Mayer, 1990). The current characterization and the most widely accepted. Emotional intelligence is thus defined as: The ability to perceive emotion, integrate emotion to facilitate thought, understand emotions, and to regulate emotions to promote personal growth (Mayer & Salovey, 1997). This section will review the emotional intelligence literature. First, description of two models of emotional intelligence is outlined. Second, research on the gender and age differences in emotional intelligence will be discussed. Third, the application of emotional intelligence to everyday living will be explored. Salovey and Mayer:...
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