All positions held at Verizon companies are held by employees that understand they are to hold themselves responsible for any goal they did not meet, because the tools to meet them were given to them when they first walk through the door. For these managers just being accountable is enough to stay in prospect of the company. Verizon built its team from the top starting with is board of directors and working their way down. The chain of command is something that Verizon put a great deal of deliberation into, and because of that the company has good values to lean on whenever they feel it necessary to get back to the basics. Once C.E.O’s began organizing the company into groups that capitalized on which goals are important to that particular