...Verizon Wireless Nancy Wilcox Strayer University Prof. Ali Kalantari Verizon Wireless Verizon Wireless officially entered into the communications market on April 4, 2000. A joint project of Verizon Communications and Vodafone, Verizon Wireless is the self-proclaimed leading supplier of wireless communication in the United States, offering service in more places across the country than any other service provider. While Verizon Wireless did not begin corporate operations until 2000, its history can be traced back many years. The company’s roots can be traced to two distinct companies: Bell System and General Telephone & Electronics Corp. (GTE). Verizon Communications was formed on July 27, 1998, from a merger of Bell Atlantic Corp. and GTE Corp. (Verizon Communications, 2003) At the time of the merger, GTE was the leading provider of wireless phone service in the United States with 7.1 million customers and another 6.7 million customers in the international market. Bell Atlantic’s Global Wireless service had 7.7 million customers of its own at the time of the merger. In the works for more than two years, this merger had to be approved by stockholders of both companies, 27 separate state regulation committees, and the Federal Communications Commission (FCC), as well as needing clearance from the Department of Justice. The merger combined the extensive infrastructure of Bell Atlantic with the advanced data communications ability of GTE (“(History Of Verizon...
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...Verizon Communications, Inc. was originally started as Bell Atlantic. Bell Atlantic merged with another regional Bell company, NYNEX but remained under the name Bell Atlantic, but later in 2000 they merged with phone company GTE and took on the name Verizon, which is Latin for truth and horizon. Later in 2005, Verizon acquired MCI Inc. also known as WorldCom. Verizon gained large scale business customers, long haul carriers, control of most of the east coast and it became the beginning of a market advantage when they officially incorporated MCI and became Verizon Business. Verizon Business became the largest telecommunications company in the world in terms of assets and profits (Forbes 2007). The transition from land wire-based to wireless communications has been a major change driver for the whole telephone market, including Verizon. As of August 2011, the profitability of the company's "wireline" business had slipped substantially below that of its mobile division and continued to degrade, a situation reflected in and used to directly support downward revisions to "wireline" worker compensation, potentially impacting on the order of 45,000 workers in the United States (Eltman 2011). The company offers several services. These include fixed-line voice, fixed-line data, fixed-line television, wireless voice and data and directory operations. As of 2011, Verizon Communications is the largest wireless carrier in the United States and in 2012 became the largest fixed-lined provider...
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...If I were to change anything in the Verizon Wireless incentive program it would be to change the way that Verizon Wireless retail sale representatives receive commission for selling products. To my knowledge in order to hit full commission they have reach multiple sales markers. That means that they have a goal line activation and separate goal for accessories that they need to during a commission period which normally runs on calendar months. Some of the things that we have noticed in the back office is that sales representatives are reaching this goal by doing things are legal in the system but do not truly reflect that they have actually accurately hit their goal. One of the trends that we noticed is that customers will activate a line for...
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...Typically when you think of a company like Verizon Wireless, you tend to think of things like technology or fast internet, not necessarily sustainability. However, if you want to be a major player in big business today, you have to adopt sustainability practices. It is an unfortunate fact that we are burning through our natural resources at an alarming rate and if we do not do something to change our habits, then there will be nothing left for the generations to come. It is the responsibility of big companies to set the example for others to do what is necessary to reduce the carbon foot print that we leave behind. Verizon Wireless is one of the companies taking the necessary steps in reducing the negative impact that, we as humans are causing on the planet. Verizon Wireless currently has a number of programs in effect that are taking the necessary steps in the right direction. Since 2001, Verizon has been collecting phones through a program called, HopeLine. Since then, they have collected over 10 million phones that were donated nationwide, were they refurbish and sell a majority of the phones, recycle the unusable phones, as well as donate a good amount of useable phones to victims of domestic violence. The proceeds that come from selling the refurbished phones are donated to domestic violence organizations; a total of $18.1 million has been donated since the beginning of the program (Verizon Wireless, 2013). Furthermore, a total of 151,000 phones have been donated to victims...
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...4G Wireless Networks Walter Clay Strayer University Abstract Today many of the wireless telephone companies from Verizon to AT&T to Sprint tries to persuade consumers that their networks are better than the other companies. 3G technologies ushered in the era of smart-phones and they have been the driving factor of many of the advances in wireless technologies today. As smart-phones and wireless technologies improve technologically savvy consumers are demanding more and more from wireless companies. Today, there are two wireless standards; 3G and 4G. 4G Wireless Networks When you look at 3G and 4G wireless networks you can compare and contrast them in four areas: service and application, network architecture, data throughput and user perceptions. “Compare and contrast 3G wireless networks to 4G networks in terms of services and applications” Applications are the primary reason consumers use smart-phones today. They get hooked on the convenience the applications bring to their lives. 3G is the first wireless network to provide these capabilities for consumers. For the first time they were able to have a video call with a family member on the go, they were able to stream movies and video, and even able to video conference on the go with the office. 4G picked up where 3G left off, it provided the capability to access information at the same speeds that you could on your computer at home. Consumers are now playing video games on the go, watching live sports events...
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...CIS 500 4G Wireless Networks In telecommunications fourth generation (4G) represents the latest stage in the evolution of wireless data technologies. It is the successor to third generation (3G). A 4G system provides mobile ultra-broadband internet access to smartphones and other mobile devices. 4G mobile network standards enable faster data transfer rates than 3G. 4G has significant implications for the cloud. More and more businesses are migrating to Software-as- a-Service (SaaS) model. SaaS is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the internet 4G provides faster service to the applications while on the move. The data input for 3G is up to 3.1 with an average speed range between 0.5 to 1.5. The data input for 4G is 2 to 12 megabits per second (Mbps), but has a potential estimated at a range of 100 to 300 MBPS. 3G has a peak upload rate of 5Mbps compared to 4G 500 Mbps. The network architecture for 3G is wide area cell based. The network architecture for 4G is an integration of wireless local area network (LAN) and wide area. The service and applications for 3G are CDMA 2000, UMTS, and EDGE. The service and applications for 4G are Wimax2 and LTE-Advance. 4G network enables users to freely roam across different communication systems, so the user conception 4G is that they can avoid dropped calls, roaming charges and dead spaces with the 4G network...
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...three appropriate standards on the goals of Verizon Wireless that I discussed in an earlier assignment during week three here participating in Management 521 course. Verizon Wireless three appropriate standards in my bias opinion are the mission statement, goals, and objectives. I will also mention the tools will be utilized measuring the company’s performance against the determined standards. Verizon Wireless mission statement states: "As a leader in communications, Verizon's mission is to enable people and businesses to communicate with each other. We are also committed to providing full and open communication with our customers, employees, and investors." Verizon Wireless also has a vision statement: "Verizon's commitment to top quality service is well known. Verizon is the pre-eminent service provider in the industry. Our legacy of customer service -- bolstered by the nation's largest and most reliable network -- is unparalleled. And, we continue to make strong progress in delivering on our promise to be the nation's best provider of quality local, data and long distance services." The organization statement of purpose protocol is always in effect throughout the daily routines of all it company’s employees. Executive management constantly is reminding everyone on the company’s mission and vision and the goals the company is striving for. The goals the organization sets are high but attainable. The main goal of Verizon Wireless is to be “The Most Reliable Network”. The company...
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...for Verizon Wireless. The wireless service provider is committed to offering customers the most reliable service on the “nation's best wireless voice and data network,” and providing accessible products and services that meet the communication needs of all customers. Verizon Wireless offers 4G LTE and double the bandwidth coast to coast, which means faster peak speeds and higher capacity, letting people work more efficiently from anywhere. The service provider postulates more options than any other wireless service provider, which is why it is a crucial environmental factor. Another imperative environmental factor is technological. In todays society, technology is vital, even increasing the standard of living. Needs are met with greater ease with the right technology. Verizon wireless offers the option for various smart phones to choose from, as well as the option for a technologically advanced tablets with wireless service depending on ones needs, hence it is an imperative environmental factor. Consumers often engage in routine response behavior when they buy low-involvement products such as phone service from Verizon, they make automatic purchase decisions based on limited information or “word of mouth advertisement.” Wireless phone service is almost required in this day and age; most people do minimum research before purchasing phone service, keeping in mind that within the first few days a contract can be breached. However, with “word of mouth” advertising, Verizon has built...
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...http://hwsoloutions.com/ Product Description PRODUCT DESCRIPTION STR 581 Week 2 Organization’s Innovation Strategy, “Verizon Wireless is an innovative wireless communications company that connects people and businesses with the most advanced wireless technology and service available” (verizonwireless.com). Verizon wireless is owned by Verizon communications and is headquartered in Basking Ridge, NJ. Verizon wireless is the nation’s largest wireless company. Verizon currently serves about 123.4 million customers and have more than 1,700 retail locations nationwide. They were the first wireless company to bring 3G wireless broadband network to the States. The nation’s largest and most reliable 4G LTE network is operated by Verizon wireless. With the 4G LTE, customers can access fast internet and stream media faster than before. Now, Verizon has expanded to a new technology called XLTE. This new technology offers doubling speed and capacity over 4G LTE and still using the same Advance Wireless Services (AWS) spectrum. Now customers who live in the most congested areas for wireless and data traffic can access internet, download videos and send multimedia messages without experiencing delay or reduced speed, even during times of peak usage. In this paper, we will discuss how this innovative service from Verizon will keep them in the competitive advantage in the wireless industry. Strategy of innovation Verizon’s creation of XLTE is part of its corporate innovation strategy. “Corporate...
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...waves in the mobile data sector. Since these providers rely on advanced technologies only the most innovative and reliable networks survive. Verizon currently dominates the market and services 31.9% of American mobile users. The company was established in 2000 as a joint venture between Vodafone and Verizon Communications. One of the Verizon’s largest acquisitions was the purchase of Alltell Wireless in 2009 for $28.1 Billion; this purchase expanded their network coverage and increased their market share. Verizon operates a CDMA Radio network which does not require the use of SIM cards. The company’s service quality is a competitive advantage and Verizon invests about $5.7 Billion per year to expand and upgrade their network services. Verizon boasts “America’s largest and most reliable network” and has over 160.3 Million subscribers. They recently added the iPhone to their product line in early February which has allowed the company to take a significant portion of sales away from AT&T. Verizon is one of the most expensive networks and appeals to customers who are willing to pay a premium for advanced network technology. In other news the FCC has accused Verizon of illegally adding charges to customers’ bills. The company was ordered to repay $52.8 million in funds back to customers in early October of 2010. AT&T wireless is the second largest service provider with 98.6 Million users in the U.S., Puerto Rico and Virgin Islands. The company has a more economic pricing...
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...was estimated to be $3.85 trillion in 2008. The service revenue of the global telecommunications industry was estimated to be $1.7 trillion in 2008, and is expected to touch $2.7 trillion by 2013. Among those an important player in this global industry is Verizon Wireless being the second largest provider of mobile phones service in United States. Headquartered in Basking Ridge, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Verizon Wireless must to maintain its competitive advantage in this dynamic global environment and if possible to increase its market share against active competitors. Therefore it is a must to focus on new projects and technology which gives a sense of success. In this memo we would like to recommend that a new project be considered for inclusion into Network Development portfolio to address the increasing market demand for new technology and quality of products and services provided by Verizon Wireless. We do realize it may require that another project be delayed to allow for this new product to take advantage of the market opportunity by the end of 2011. Portfolio Management Process (including selection criteria) Verizon Wireless is committed in bringing the blazingly fast speed of 4G LTE to major cities across the country. In this commitment, Verizon’s PMO recognizes the need for Portfolio Management Process to analyze projects that are being worked on and also in the pipeline to...
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...customer buzz and excitement and grow demand for the product. For Verizon to be successful in Australia and Brazil it is important to establish an effective communication plan to establish a customer base that will embrace Verizon’s new product offering. Developing and Managing an effective Marketing Communications Plan To establish an effective communication plan, Verizon will employ technology to establish its brand image in Australia and Brazil. In need of consideration are the budget for the effort, effectiveness of the plan with reference to new clients’ subscriptions to Verizon and evaluating the plan after it has been launched to determine the necessary changes to be made (Kotler& Keller, 2006). The budget available will impact the types of technology and media used and should be sufficient to allot for different media outlets. This approach would enable Verizon to target a larger client base, and gain support for its brand image, confirming the importance of access to more than one outlet to customers (Kotler& Keller, 2006). Next, Verizon must evaluate how effective their plan has proven to be based upon demographics and marketing surveys taken in the targeted areas. This data would be used to identify if additional outlets are needed and will permit copy testing to be done (Kotler& Keller, 2006). Once accomplished, Verizon can launch its brand out to the two markets. The initial six weeks will require Verizon to commit to additional research to determine any changes needed...
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... Monthly sales targets in cases have been set for Verizon Wireless’ cell phones for each metropolitan area. Actual case sales will be compared with these targets and tactical marketing programs modified to reflect the unique sets of factors in each metropolitan area. 1. Executive Summary Verizon Wireless has had a huge impact on the technological view of the world. Over the last 15 years our economy has experienced a technology boom. Starting at the computers that took up an entire room; to now where the computer is portable and has a battery life up to 6 hours depending on which computer used. This company all started from scratch all thanks to Dan Mead, Andrew Davies, and Marni Walden in 1995. They have proven that hard work pays off in the end. These co-founders have created the competition to want to be the best wireless communications company in the world. The premium quality of their products definitely help with their success. Some of their products may be a bit pricy however, every product gives each consumer the want they couldn’t even imagine asking for. By 2016 the world may be still in the technology boom and we could have many interesting pieces added to Verizon Wireless. The mission for Verizon Wireless is to reach every need the consumer wants and to give reliable service for each product owned by the everyday consumer. Verizon Wireless has the world’s largest percentage in the wireless communicating business. All because they stick to...
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...3G and 4G Wireless Networks 1 3G and 4G Wireless Networks Kelly Lynch Dr. Sergey Samoilenko, PhD Information Systems and Decision Making Strayer University October 28, 2012 3G and 4G Wireless Networks 2 Abstract 3G and 4G networks have a lot of similarities, but when it comes to speed, 4G LTE is the service many people are looking for. Unfortunately, 4G LTE is largely unavailable in rural areas and the cost of the service is substantially high, forcing most users to use a 3G service until these factors change. While the technical differences between 3G and 4G service can be a little confusing, buyers can compare upload and download speeds, customer perceptions and service availability to determine what service is best for them. 3G and 4G Wireless Networks 3 For consumers, the differences between a 3G network and a 4G LTE network can be a little confusing but there is some good information available to the discerning shopper. For those who wish to learn a little more about 3G and 4G technology, examining what each network does and does not offer, can help them decide which service is best for them. 3G and 4G Networks Both 3G and 4G networks offer similar services and applications to their customers. They both offer faster and better connection to the Internet, enhanced audio streaming, video conferencing and TV through the Internet support (Unuth, 2012). While 3G networks offer wider coverage...
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...HRM420: Training & Development Anna Williamson DeVry University Online Verizon Wireless Florida Region LTE Training Plan The Verizon Wireless Florida region Long-Term Evolution (LTE) project implementation team has recently received an influx of new staff. This staff has very little-to-no project management experience, although most are familiar with LTE technology, and there is no current training plan to train new staff in the processes required to turn-up a new cell site. The purpose of this document is to provide a training program to be followed whenever new staff arrives. All project management employees engaged in the LTE project will follow this plan to ensure that everyone is following the same processes consistently. The methodology used to develop this training plan will be based on the Instructional System Design (ISD) methodology. In ISD, there are seven steps to designing a training program: (1) Conducting a Needs Assessment, (2) Ensuring Employees are Readiness for Training, (3) Creating a Learning Environment, (4) Ensuring Transfer of Training, (5)Developing an Evaluation Plan, (6)Selecting the Training Method, and (7) Monitoring and Evaluating the Program (Noe, 2008). Anna Williamson, manager of the LTE implementation team, will be responsible for creating and providing the training. The team members will review each step of the process and will provide feedback and buy-in. Once completed, this program will be used throughout the Florida region to deploy...
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