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Warehouse Training

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Submitted By juhlar
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Warehouse
First Day in warehouse.
• Introduction to warehouse staff. Placed with warehouse personnel to learn truck offload procedures.
• Unload inbound delivery trucks, learning proper stacking, brand and sizing.
• Learn how to read manifest for inbound delivery.
After inbound truck has been unloaded you will proceed to put away stock.
• Learn where each tire brand is located in the warehouse.
• Learn how to put tires in order by size when placing in the bins.
*please note that size order is currently different depending on brand of tire.
• Learn proper procedure for efficient stock handling. This means filling in-stock first, then filling overstock. The goal is to clear the dock as quickly as possible, as we usually receive multiple shipments per day. There will be time to put away overstock in the afternoon, usually.
• Learn proper stacking (barreling) procedures for safe storage of stock on third tier of the aisles.
• Learning to look up stock in the computer system. This will help greatly in resolving inventory problems should you be pulling stock for delivery, or you run into misplaced stock.
• It is key that you learn the warehouse layout during your training period, as you will begin pulling stock and performing much of the warehouse maintenance on your own from time to time. We expect that you should be able to work independently by the end of your training period.
Once initial inbound order has been put away, you will need to check with your trainer or supervisor for any “special” projects. This will usually include checking in-stock levels and refilling from overstock.
Please make sure that when you are putting stock away you do not mix sizes or types. It is extremely important that the warehouse stock not become mixed, as this impacts not only our inventory counts, but also our accuracy in delivering the correct products to our clients.
You will be spending your first few weeks in the warehouse, so that you can familiarize yourself with our operations and procedures as well as become proficient with putting away, or pulling stock quickly and accurately. It is important that you ask your supervisor for tasks, as you need to work at top efficiency. Our warehouse is a fast-paced environment and it is crucial that our team work to meet that demand.
During your time spent in the warehouse you should familiarize yourself with the layout and day to day procedures. We encourage you to speak both with your peers as well as your supervisors to answer any questions you may have about tires, or procedures.

Delivery Driver

After your training period in the warehouse has been cleared as satisfactory by the warehouse manager, he will place you with one or more drivers to begin learning our delivery procedures.
• Learn to use both a GPS unit and a map book to find our clients.
• Learn how to properly fill out your delivery manifest. You will learn how to route your invoices for efficiency.
• Learn how to use and document your gas card. Each truck you use has a gas card in it. Your supervisor should give you a pin number. You will need to print a receipt at the pump and write the truck number and mileage on that receipt.
• Learn proper driving, parking, and safety procedures while operating our company vehicles.
1. As a representative of ABC Tire, we discourage any type of “road rage” activities. Please retain your temper and refrain from yelling, gesturing, or otherwise inviting altercations with drivers on the road. Above all your safety and the safety of company assets are paramount!
2. Practice safe driving habits. Allow a 3-5 second gap between yourself and the vehicle in front of you, more if in inclement weather.
3. Obey all traffic and speed limit laws.
4. Try to avoid parking in front of garage doors or main entry ways when delivering our product. You may obstruct operations or customer flow to our client. Please be courteous to both our client AND their clients.
• Learn from your trainer. You should ask about short cuts, or information about certain roads, conditions or times of day. Your trainer is a wealth of information and can save you a lot of time and frustration with his knowledge.
• Learn how to properly and safely load a vehicle for delivery. This will include lacing, tire placement and tiedowns. Vehicles are to be loaded in reverse order so that your first stop is the last item put on the vehicle.
1. Learn to read the invoice. It is crucial that you can read our invoices, as they will provide you with everything you need to know for that client. See example invoice.
2. The stock number, size or type, and amount to be delivered are listed in the middle of the invoice. When loading your vehicle, it is important to make sure the correct product and quantity are what you are handling. Use the tire stickers as a guide, but always check the sidewall before placing tires on your vehicle.
• Once your invoices have been routed and your truck has been loaded, you will need to fill out your manifest. See example manifest.
Upon completing your run, you will return directly to ABC. You will need to turn in your invoices, manifest, and any money or checks you may have been collected, as well as any gas receipts. If you did collect any monies or checks, you must have them verified by a member of management and signed off on before you can turn in your manifest to the warehouse manager. You will not be able to leave until your manifest has been signed off on, and turned in.
Once you have completed your paperwork, you should check with the warehouse supervisor on duty to find out what needs to be done. This will include unloading any freight, putting away stock, helping with special projects, or diverse other tasks.

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