Memo

To: Amy Brown
From: David Carlson
Date: 07/11/2011
Re: Research for a new, easy-to-use web conference program
Message:

On your request I have done some research into various web conferencing programs. Included is a table of the different programs I researched.
In my research I came across several very good programs, but as I continued with my research one program stood out above the rest, Adobe Connect 8. When I did my research I was looking at usability, cost, features, and company reliability. Beck (2010) states, “Adobe Connect 8 is easier to use, offers better collaboration, richer audio and video experiences, improved access and extensibility, and increased security and support.” Connect is set up so that web conferencing is easier to setup and connect to. It has optimized screen control and enhanced audio and video controls. According to Info Tech (2011) "on a relative basis, Adobe maintained the highest Info-Tech Value Score of the vendor group." Value score: "Vendors that score high offer more bang for the buck(e.g. features, usability, stability, etc.)than the average vendor, while the inverse is true for those that score lower." (Info Tech, 2011)
I recommend that we purchase Adobe Connect for our web conferencing needs. Not only it will it be easy to integrate into our system but it also has applications for eLearning and webinars, making it a great tool to help our people stay on top of the game.

Source: Info Tech Research Group, 2011