...Training and development are vital in health care because of the ongoing changes that occur. Employees who receive proper training usually perform his or her duties better than those employees who lack training. Training provides the employee the proper way to perform procedures or tasks while assisting the patient. Training can boost an employee’s confidence because he or she has a better understanding of how to perform his or her job (Frost, 2011). Continual training will keep employees up-to-date on current trends in the health care industry. According to Frost (2011), “employees who are competent and on top of changing industry standards help your company hold a position as a leader and strong competitor within the industry,” (para. 3). A good training program ensures that each employee learns new techniques and skills. Employers must train each employee basic policies and procedures of the organization. Training should include basics on safety, rules, regulations, and organizational policies (Frost, 2011). Development is also an important aspect in health care. Development allows employees to learn skills that will help the organization in the future (Gómez-Mejía et al, 2010). Development focuses more on the entire group or organization instead of just the individual employees (Gómez-Mejía et al, 2010). Emerging trends in health care require that employees have continued training and development. Health care workers want to provide the best care to the patient and by continuing...
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...Training is one of the important aspects of manpower development. It has gained significance since 1960s and continues to be growing importance for organizations today. Training is normally views as a short term educational process utilizing a planned, systematic and organized procedure by which non-managerial personnel acquire the technical knowledge and skills necessary for increased effectiveness in achieving organizational goals. Training can be introduced simply as a process of assisting a person for enhancing his efficiency and effectiveness to a particular work area by getting more knowledge and practices. Also training is important to establish specific skills, abilities and knowledge to an employee. For an organization, training and development are important as well as organizational growth, because the organizational growth and profit are also dependent on the training. But the training is not a core of organizational development. It is a function of the organizational development. Training is different form education; particularly formal education. The education is concerned mainly with enhancement of knowledge, but the aims of training are increasing knowledge while changing attitudes and competences in good manner. Basically the education is formulated with in the framework and to syllabus, but the training is not formed in to the frame and as well as syllabus. It may differ from one employee to another, one group to another, even the group in the...
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...functional areas that include: Staffing, Human Resource Development (HRD), Compensation and Benefits, Safety and Health, and Employee and Labor Relations. Staffing Achieving organizational objectives requires having the proper number of employees with the appropriate skills. Staffing accomplishes this objective through four tasks. The first task is job analysis, which examines specific job functions in determining the skills, duties and knowledge required for each position. The second task is ensuring that the required numbers of employees, with the appropriate skills, are available when needed organizations engage in Human Resource Planning (HRP). The third task is recruitment, which is the process of attracting enough skilled people to apply for jobs in the organization. Fourth, the last step in the staffing process, is selection. This involves choosing the best suited individuals to fill the open positions in the firm. Human Resource Development (HRD) Six functions, including training, development, career planning, career development, organization development and performance appraisal, make up Human Resource Development (HRD). * Training: is a process designed to provide employees with the knowledge and skills needed for their present job. Focusing on long-term learning needs is development. The ongoing process of career planning sets career goals for employees and identifies the means to achieve them. Career development is a formal approach used by firms to ensure that people...
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...appraisal • To gain an overview of various traditional and modern methods of performance appraisal • To gain an insight into the concept of potential appraisal. 8.2 INTRODUCTION Performance appraisals is a systematic process of accessing individual employee’s job performance. It determine who needs what type of training, and who will be promoted, demoted, retained, or fired in the next session. It is a process by which a manager or consultant. • It aim at examining and evaluating the employee's performance at the work and his consequent behavior by comparing it with preset standards, • Document the results of the comparisons,...
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...Effective Service……………………………………...6 3.1 Employees......................………………………………………................6 3.2 Managers..............................................................……………………....6 3.3 Recruitment Agencies............................……………………….............7 3.4 Communication..........................…………………………………………...8 3.5 Effective Service Delivery........................................................................8 3.6 Delivering Service.....................................…………..…………………….8 3.7 Difficult Customers…...............................................................................9 3.8 Resolving Complaints…..........................................................................9 4. Development.....................................................................................................10-11 5. Bibliography......................................................................................................12 1. Introduction The HR Profession Map was developed using the following design principles: • It describes what you need to do, what you need to know and how you need to do it within...
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...Training and Development in the Organization Submitted by: ID: 15901410 Submission Date: 17th of November, 2015 Majan College Faculty of Business Management 1.0 Introduction According to the Raymond (2013). Training is a process or activities that provided by an organization to its employees aimed to improve employee’s performance and to help them to gain a skills and knowledge at their level of job. The goal of training for employees is to master the knowledge, skills and behaviours and to be emphasized in training and apply them to their day to day activities. Development is an ongoing set of activities provided by the organization to its employees aimed to develop and improve their skills, knowledge and their performance and to prepare them to be a professional on their job. The comparison between Training and Development: training focuses on helping employees’ performance, skills and behavior which they need to do their current job with low experience that mean in its current form with its current level of responsibility, while the development focus on growth to prepare the employees for future by using high of work experiences and it targets the employees to prepare for changes in their positions that may because of new technology, job design, new staff or new products. There are mainly three aspects of training and development which include: knowledge, skill and attitude. All this are important needs to be addressed if an employee makes an effective...
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...A. Integrity of Network Security Introduction New security policy created for e-mail will ensure e-mails are used for business purpose and limits personal usage of e-mails. Policy also permits Softsearch to monitor employee’s e-mails if required. Controls implemented by e-mail policy will help prevent confidentiality breach. However, e-mail policy does not govern attachments within e-mails. Policy should be enhanced to include e-mail attachment specific statement to prevent employees from opening attachments from unknown source & forwarding such attachments within the company network. Internet policy prohibits employees from visiting indecent, illegal and pornographic sites, participate in online gaming, streaming videos, download pirated software. These measures will reduce Softsearch network’s exposure to virus and hacking attempts. In addition to these prohibitions for internet usage, policy should be enhanced to include prohibitions for social media websites (Facebook, Twitter etc.), online blog, online document stores (Google Drive, DropBox etc) to ensure no private company information is shared. This may expose that can be sent to external e-mail addresses. This may expose Softsearch with confi confidentially if private information is sent to external e-mail addresses. E-mail policy should be enhanced to include statement regarding no attachment policy for external e-mail addresses. Employee’s can e-will be able to and internet usage addresses softsearch...
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...1. Southeast Bank: a bank with a vision Southeast Bank Limited was established in 1995 with a dream and a vision to become a pioneer banking institution of the country and contribute significantly to the growth of the national economy. The Bank was established by leading business personalities and eminent industrialists of the country with stakes in various segments of the national economy. The incumbent Chairman of the Bank is Mr. Alamgir Kabir, FCA, a professional Chartered Accountant. Mr. M. A. Kashem a member of the Board and Mr. Yussuf Abdullah Harun were past Presidents of the Federation of Bangladesh Chamber of Commerce and Industries (FBCCI). Southeast Bank is run by a team of efficient professionals. They create and generate an environment of trust and discipline that encourages and motivates everyone in the Bank to work together for achieving the objectives of the Bank. The culture of maintaining congenial work - environment in the Bank has further enabled the staff to benchmark themselves better against management expectations. A commitment to quality and excellence in service is the hallmark of their identity. Southeast Bank takes pride for bringing women into the banking profession in a significant number for gender equality. At present, 32% of SEBL's employees are women that will rise to 45% over the next five years. 2. Organizational Overview As a service industry in the banking sector of Bangladesh, Southeast bank have a glorious organizational history...
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...strategic planning in place from management. The purpose of the report will include the Unit’s background, the main causes of high turnover rate, negative effects of turnover, different misconceptions associated with employee turnover, recommendation for curtailing the rate of turnover within the Unit and manage those to increase retention. 1.1 Organisation Background Cancer Care Services at the RBWH is the largest cancer service in Queensland and it’s also one of the largest in Australia (RBWH Research Report 2011). The Service encompasses divisions such as: Medical Oncology, Radiation Oncology, Haematology and Bone Marrow Transplant. The BMT Unit offers all treatment modalities for adult bone marrow transplantation. The 86 staff in the Unit comprises: 1 Nurse Unit Manager 2 Nurse Staff Managers 1 Assistant Director 1 Nurse Director. The Nurse Unit Manager manages the staff’s recruiting and rostering within the Unit, while the Nurse Staff Managers manages the staff recruitment within the whole Cancer Care Services line. 2. Description of the Problem Despite Cancer Care Service’s success story, the BMT Unit is facing a serious Human Resource problem: a high turnover rate. With over 13% annual average turnover, the BMT Unit is experiencing loss of key staff and the cost of hiring is impacting on organisation profit and quality patient care. In order to continue providing the best services with the experienced trained staff, prevent employee who are highly...
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...appraisal is good for employees’ growth which in turn contributes to the company’s success. Slide 3 The main purpose of performance appraisals is to help an employee improve their job performance. During the performance appraisal it is time to look objectively at how an employee is meeting the job’s expectations. Providing feedback to the employee of how well they are doing is the easiest part of performance appraisal. Letting the employee know that they are doing a great job is positive reinforcement which result in the employee continuing to perform at its best. In the contrary, informing an employee that he is not performing as expected is difficult, but necessary. According to Schneir (1982) appraisal should be more than a past-oriented activity that criticizes or praises workers for their performance in the preceding year. Rather, appraisal must take a future-oriented view of what workers can do to achieve their potential in the organization. This means that managers must provide workers with feedback and coach them to higher levels of performance. When performance appraisals are performed correctly they can be key in developing employees and improving their performance. Slide 4 Preappraisal activities that will ensure the performance appraisal processes is beneficial to the employee and the company There are several important tasks that need to be done prior to the appraisal so the appraisal can be off to a good start. First,...
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...order to retain the employees along with that to have a proper flow of work within the organization. On the other hand maintaining an employee involvement strategy is also an important task of every organization. The given study will help to generate an idea about the mentioned countries which are China, India and Germany address the related issues regarding leading and managing people. By conducting these studies an overall idea about the communication strategy of the organization will also be identified. Table of Contents Executive Summary 1 Introduction 3 Employee’s Involvement Strategy within the Organization 3 Concept of Leading and Managing People 4 Theoretical exploration of potential opportunities/challenges in China, India and Germany 5 Communication Taking Place in the Organization 7 Relevant scenarios in terms of opportunities and challenges of HR 8 Recommendations 10 Conclusion 12 References 13 Introduction One of the main notions of the given study is to provide a brief overview about the topic related to leading and managing people. The situation of this study is designed in such a way where it has been told that after getting a promotion to be the head of the HR department with its other branches in China, India and Germany it is asked to do a research study in which it is important to illustrate the employee involvement strategy. The given study will also include proper application of motivation, participation along with that work performance...
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...question. As an HR function, the areas such as industrial relations, employee relations and employment legislation are intertwined. Whenever an organization engages the services of an outside consultant, they are expecting that consultant to draw on the knowledge and experience gained from working with other companies. Although the new client is experiencing the same problems and situations as former clients, you must handle the new client in a unique manner, tailoring answers to its individual needs. Consultants are often used in the areas of training and development, compensation administration, benefits, staffing, and labor law, and there could be overlaps. If the organization has undergone a merger, rightsizing, or downsizing, employee morale and enthusiasm may be affected. In an article written for the Society for Human Resource Management (SHRM), Sarah Hathorn notes, “People are worried about their jobs and there may be a lot of redundancy and overlapping of responsibilities.” HR consultants can provide stability by exerting leadership when needed and continuously searching for solutions to problems. (Grensing-Pophal, L., 2011) Communication and employee relations become strained after a merger, as employees are somewhat distrustful of leadership. This distrust leads to poor performance and lack of efficiency, as employees are oftentimes asked to blindly make changes without any input from leadership. Employees may withhold knowledge and information. The HR...
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...for Riordan Manufacturing to be the global industry leader in plastics production. Situation Analysis Issue and Opportunity Identification Several challenges Riordan Manufacturing must be overcome in order to accomplish the company's organizational goals. One challenge is overcoming employee job dissatisfaction, which declined as part of Riordan's restructuring process. Another challenge is increasing employee retention, which declined due to less than optimal working conditions and minimal personal opportunities to develop and advance. Finally, Riordan Manufacturing needs to overhaul the current flawed reward system into an effective rewards system that aligns the organization's strategy with compensation and incentive packages. Moreover is employee development and training. Riordan has done a small amount of promoting or developing their employees in past years and a key strategic advantage for organizations is to make available the means for employee growth and development. Hence, training and development not only helps to attract top performers but will also provide incentive for retention (Dreher & Dougherty, 2001). Therefore, in efforts for Riordan to realize and gain strategic advantage in the area of human capital, a superior human resource management system must be in place...
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...Employee Motivation and Career Development By Laura M. Davis Employee Motivation and Career Development Employee Motivation and Career Development is an essential concept of an organizations success. It is important to understand the effects of Employee Motivation and Career development and how it will utilize the success of an organization. Introduction The Career Development process can be used for many applications in an organization. It allows the employees to understand what skills they need to develop. The success of Career Development programs is to improve the competency of their employees and better utilize their KSA’s (knowledge, skills and abilities). It is important for employees to be trained in the skills essential for meeting the challenges an organization faces in achieving their goals and expectations. The purpose of this paper is to explain how Career Development plans are an essential part of enhancing the workplace environment and how an organization can develop their employees successfully. This paper will also explain how Employee Motivation can benefit an organization and what motivates employees to reach a higher potential in their work environment. It is important for employees to be motivated and encouraged to reach their full potential to prosper and grow in the organization. Employee Motivation Individuals have different reasons for working. Most individuals work because they need to obtain something they need from work. Whatever the employees obtain...
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...to companies seeking to gain an advantage among competitors. There is significant debate among professionals and scholars as to the affect that training has on both employee and organizational goals. One school of thought argues that training leads to an increase in turnover while the other states that training is a tool to that can lead to higher levels of employee retention (Colarelli & Montei, 1996; Becker, 1993). Regardless of where one falls within this debate, most professionals agree that employee training is a complex human resource practice that can significantly impact a company’s success. Krueger and Rouse (1998) examined the effect that training and workplace education programs can have on various organizations. The study included an analysis of numerous outcome variables that may be achieved through training. Variables relating to performance, wages, productivity, satisfaction, motivation, and absenteeism were all examined. These variables are analogous too many of those that are commonly scrutinized in the training and development literature. This paper seeks to move away from the frequently assumed training outcomes and focus more on the relationship of training and employee commitment. The effect of this relationship on employee turnover will also be explored. Through an analysis of pertinent literature and research, this paper will seek to better understand and clarify the impact that training has on employee commitment and employee turnover. The importance...
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