...Ryan Nieves I believe that Wal-Mart does represent the trouble with American Capitalism today. It seems today that all people care about getting the best and newest innovations at the cheapest prices. Most of the products in Wal-Mart though come from outside imports from cheap factories in countries such as China and Mexico. The problem with buying products from Wal-Mart is that the factories that these products come from are made in dangerous conditions, for very cheap labor. Wal-Mart in fact is a supercenter which puts many other small American companies out of business. In fact, the products that are produced from Wal-Mart are often found to be dangerous because many factories that the products are made in have little safety regulations so the product that they sell can often be very harmful. This just shows how corrupt American capitalism has become because it does not matter to the consumer that Wal-Mart is running America by producing harmful product in factories that have little safety regulations for their workers. Purchasing products from Wal-Mart is a clear example of how American consumers do not care for the future of their economy but the amount of money they save on the product. Americans don’t ever ask why they are saving so much money on a product because they rather just ignore that they are supporting a supercenter such as Wal-Mart in destroying the future of American Economy. As American consumers we ignore the fact that Wal-Mart is corrupt because...
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...Walmart Case Study Case study Questions and Answers: 1- Examine the development of Wal-Mart over its 40 year history. It is now nearly half a century since Walmart exists. From humble beginnings in the 1960s in Arkansas to the world’s leading retailer, Walmart has come a long way to its success. Starting domestically in Arkansas, it was dedicated to its principals; genuine customer courtesy, a culture of respect for the individual and everyday low prices. In the 1960s, Sam Walton, the founder of Walmart, started his business with a strong foundation which is providing everything to customers with low prices they can afford. From that time forward, Walmart kept its low price strategy and in return it became bigger and bigger. The company at this decade reached $ 12.7 million in sales and was incorporated as Wal-Mart stores, Inc. In the 1970s, the most appealing development in this decade was listing the company on the New York Stock Exchange (WMT). Also at that time, Walmart was growing nationally. In the 1980s, Walmart decided to take the lead among other businesses. The first Sam’s club opened to serve individuals and small businesses, the first supercentre opened in Washington that combines a supermarket with a general merchandise in order to provide one-stop shopping experience. We can say that the 80s in Walmart history was aiming to make things easier for its customers. That was clear when Walmart installed the biggest private satellite communication system in the...
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...Walmart’s organizational structure, organizational function, and organizational design make it a place consumers rely on for a number of things and for a number of reasons. The organizational structure of Walmart is fairly simple for a corporation as large as it is. Walmart’s organizational structure can be defined as a geographic structure, in which divisions are created to support the needs of customers in a particular region, country, or world area. (Jones: Introduction to Business: How Companies Create Value for People) Walmart as we know it here in the United States operates in a number of different countries under numerous names, all the same corporation. Walmart consists of three main business divisions. These include Wlamart United States, Walmart International, and Sam’s Club. These main divisions are the core of its’ organizational structure. From these divisions leadership and management is then regionally developed and divided into regions of each division all the way down to store managers. The headquarters of this nearly billion dollar corporation still lies in the state of Arkansas where it was began, which would make Walmart United States the top division of the three. This organizational structure is for a global, publically shared company that is seemingly only profiting more with time. A smaller company such as a hometown car dealership would operate under a much different organizational structure. Most of them in my area are family owned and operated...
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...Case Study Using Information Technologies at Federal Express Federal Express, founded in 1971, handles an average of 3 million package-tracking requests every day (http://about.fedex.designcdt.com). To stay ahead in a highly competitive industry, Federal Express focuses on customer service by maintaining a comprehensive Web site, FedEx.com, to assist customers and reduce costs. For example, every request for information is handled at the Web site instead of going to the call center saves roughly $1.87. Federal Express has reported that customer calls have decreased by 83, 000 per day since 2000, which saves the company $57.56 million per year. In addition, each package-tracking costs Federal Express three cents; by using Web site instead of the call center to handle these requests, costs have been reduced from more than $1.36 billion per year to $21.6 million per year. Another technology for improving customer service is Ship Manager, an application installed on customers’ sites so that users can weigh packages, determine shipping charges, and print shipping labels. Customers can also link their invoicing, billing, accounting, and inventory systems to Ship Manager. However, Federal, Express still spends almost $326 million per year on its call center to reduce customers’ frustration when the Web site is down or when customers have difficulty in using it. Federal Express uses customer relationship management software called Clarify in its call centers to make customer service...
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