Working Conditions and Employee Performance in the Public Sector
(A Case Study of Madina Polyclinic)
By
Mr. Kley Elikem Pius pius3000@yahoo.com Abstract
Management’s new challenge is to create an environment that attracts, retain and motivates its workforce. This study seeks to examine the working conditions on the performance of employees. It is also aimed at identifying the perception of employees about their working conditions. The study employs descriptive and sample survey techniques. A sample of 50 employees was selected from the Madina Polyclinic in Ghana where the study is focused by the application of stratified and sample random sampling methods. Data was collected by the use of a well-designed questionnaire. It was found that casual workers were not satisfied with their working conditions while aside them other employees were somehow/ averagely satisfied with their working conditions. Working conditions such as quietness of workplace, office arrangement, availability of working materials, salaries, bonuses and allowances and job security have an influence on the performance of employees. It was thus recommended that to ensure improvement in employee performance and productivity, measures should be put in place to establish a conducive working condition for employees.

1.1 INTRODUCTION
Management’s new challenge is to form an environment that attracts, retain and motivate its workforce. The responsibility lies with managers and supervisors at all levels of the organization. Businesses must step outside their time-honored roles and comfort zones to look at new ways of working. They have to create a working environment where people enjoy what they do, feel like they have a purpose, have pride in what they do and can reach their potential. The work environment affects employee morale, productivity and engagement- both positively and