...airways Numbers, factors, effects and solutions Word Count: 6159 CONTENTS Executive summarry iii I- iNTRODUCTION 1 II- lITERATURE REVIEW 3 1- DEFINITION OF WORKPLACE BULLYING 4 2- aNTECEDENTC OF BULLYING 7 3- CONSEQUENCES OF BULLYING 9 4- AVAILABLE SOLUTIONS 11 III- rESEARCH DESIGN 14 1- mEASURING iNSTRUMENTS 17 2- sAMPLING TECHNIQUES 19 IV- lIMITATIONS 21 V- fINDINGS ...
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...A White Paper from the Society for Human Resource Management BULLIES IN THE WORKPLACE: A FOCUS ON THE “ABUSIVE DISRESPECT” OF EMPLOYEES By Teresa A. Daniel “Bullying is the sexual harassment of 20 years ago; everybody knows about it, but nobody wants to admit it”. —Lewis Maltby (Russell, 2001) The purpose of this paper is to review the current research and literature about workplace bullying, to provide information about how organizations can learn to more quickly identify bullies and to suggest ways of dealing with these toxic people so that the corporate culture is not negatively impacted by their behavior. Overview To be successful, organizations must create an atmosphere that inspires both innovation and risk-taking. In an increasingly competitive global economy, such innovation is more important than ever before (Hamel, 2000). However, not only does workplace bullying stifle productivity and innovative practices, but bullies often target the organization’s most talented employees—those individuals who are generally the most threatening to bullies (McCord & Richardson, 2001). As a result, the creativity and productivity of the organization’s most talented human capital is often negatively affected by this type of behavior at work or, worse yet, good employees are driven out of the company altogether. Bullies are often hard to identify because they operate “under cover”—that is, on the surface they appear to be civil and cooperative, while they do ...
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...2003 Research Quarterly ❶y❸❹ Work/Life Balance Challenges and Solutions Nancy R. Lockwood HR Content Expert y SOCIETY FOR HUMAN RESOURCE MANAGEMENT SHRM Research ❶y❸❹ 2003 SHRM®Research Quarterly Abstract In organizations and on the home front, the challenge of work/life balance is rising to the top of many employers’ and employees’ consciousness. In today’s fast-paced society, human resource professionals seek options to positively impact the bottom line of their companies, improve employee morale, retain employees with valuable company knowledge, and keep pace with workplace trends. This article provides human resource professionals with an historical perspective, data and possible solutions—for organizations and employees alike—to work/life balance. Three factors—global competition, personal lives/family values, and an aging workforce— present challenges that exacerbate work/life balance. This article offers the perspective that human resource professionals can assist their companies to capitalize on these factors by using work/life initiatives to gain a competitive advantage in the marketplace. Work/Life Balance: Challenges and Solutions I n a society filled with conflicting responsibilities and commitments, work/life balance has become a predominant issue in the workplace. Three major factors contribute to the interest in, and the importance of, serious consideration of work/life balance: 1) global competition; 2) renewed interest in personal...
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...Bullying In the Workplace • Some examples of bullying • Examples of some actions that can be taken • Types of Bullying • The Impact of Workplace Bullying • Solutions to Workplace Bullying • Conclusion Introduction: Bullying is be defined as the activity of repeated, aggressive behavior intended to hurt another person, physically or mentally. Bullying is characterized by an individual behaving in a certain way to gain power over another person. The most common bullying type is school bullying, where some students use force, threat, or coercion to abuse, intimidate, or aggressively impose domination over others. The behavior is often repeated and habitual. One essential prerequisite is the perception, by the bully or by others, of an imbalance of social or physical power. Behaviors used to assert such domination can include verbal harassment or threat, physical assault or coercion, and such acts may be directed repeatedly towards particular targets. Justifications and rationalizations for such behavior sometimes include differences of class, race, religion, gender, sexuality, appearance, behavior, strength, size or ability. If bullying is done by a group, it is called mobbing. "Targets" of bullying are also sometimes referred to as "victims" of bullying. [pic] Bullying In The Workplace In the United States, more than a third of the workforce have been tormented on the job, according to a 2010 survey by the Workplace Bullying Institute...
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...Working Paper Series No. 59 Sexual harassment in the workplace: a literature review Carrie Hunt, Marilyn Davidson, Sandra Fielden and Helge Hoel Manchester Business School, University of Manchester Sexual harassment in the workplace: A literature review Carrie Hunt, Marilyn Davidson, Sandra Fielden and Helge Hoel The Centre for Equality and Diversity at Work Manchester Business School, University of Manchester 2 © Equal Opportunities Commission 2007 First published Summer 2007 ISBN 978 1 84206 033 9 EOC WORKING PAPER SERIES The EOC Working Paper Series provides a channel for the dissemination of research carried out by externally commissioned researchers. The views expressed in this report are those of the authors and do not necessarily represent the views of the Commission or other participating organisations. The Commission is publishing the report as a contribution to discussion and debate. Please contact the Research and Resources team for further information about other EOC research reports, or visit our website: Research and Resources Equal Opportunities Commission Arndale House Arndale Centre Manchester M4 3EQ Email: research@eoc.org.uk Telephone: 0161 838 8340 Website: www.eoc.org.uk/research You can download a copy of this report as a PDF from our website, or call our Helpline to order a copy: Website: Email: Helpline: www.eoc.org.uk/research info@eoc.org.uk 0845 601 5901 (calls charged at local rates) ...
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...Motivation, Stress & Communication Leadership & Organizational Behavior Browder CoateS August 12, 2012 To find the right job for you, you'll need to figure out what type of person you are, and what your interests are. For many jobs available, you will need the proper training or education. However, a lot of jobs do offer on the job training, which would enable you to apply for that particular field. Try to match your personality, interests, knowledge, and age, with a position suitable for you. Where you work can be just as important as what you’ll do there, in terms of determining whether a job is right for you. The Company that I would choose to work for is Redstone Arsenal, which is a United States Army base. Originally a chemical weapons manufacturing facility for World War II, the Arsenal became the focal point of the Army’s rocket and space projects, including development of the first U.S. ballistic missiles and space launch vehicles in 1950s. Huntsville Arsenal was established in 1941 to create a second chemical weapons plant in addition to the one in Edgewood, Maryland. The military installation was originally composed of three separate entities: The Huntsville Arsenal and the Huntsville Depot, which were operated under the auspices of the Chemical Warfare Service, and the Redstone Ordnance Plant, operated by the Army Ordnance Department. The name Redstone drew on region’s red rocks and soil. The ordnance plant was renamed Redstone Arsenal in 1943...
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...happening, but only a few reported this behavior to school authorities, including Phoebe’s mother. Nothing was done until it was too late. In a similar situation in 2008, 31-year-old Jodie Zebell from Wisconsin committed suicide after enduring months of workplace bullying from her peers and supervisor. Last week, the Wisconsin legislature listened to her story and others as the Healthy Workplace Bill was introduced. Gary Namie and Ruth Namie in their book The Bully at Work describe how bullies thrive on secrecy, shame, and the silence of others. The authors’ Labor Day 2008 Survey (of which 95% of the 400 respondents had been targets of bullying) revealed that 95% of the target’s co-workers of any rank — peers or managers — witnessed the mistreatment at least once. Yet 53% of the employers did nothing to stop the mistreatment when reported. In fact, in 71% of the cases, employers actually retaliated against the person who reported being bullied. The authors provide many reasons for “Witness Paralysis” including a natural human aversion to risk, Groupthink, rationalization, and blaming the victim. Bullies are hugely expensive for corporations in terms of lost dollars, productivity, employee retention and wellness. The research strongly suggests that the only way to get organizations to take this issue seriously, particularly in competitive environments where bullying behavior is implicitly rewarded, is if it impacts their bottom line. It will be immensely more...
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...be productive in the workforce in a high performance workplace. What increase the organizational structure within the workforce is the positive atmosphere, training, and development, benefit, competitive wages, two way communication, team effort, and good leadership. A team can help a high performance workplace resolve work-related problems so that there is progress and an increase in production, (Hunt, Osborn, Schermerhorn, 2003). A successful team in high performance workplace organization must feel motivated, feel collectively accountable, and have strong core values in order to meet their high performance objective, (Hunt, Osborn, Schermerhorn, 2003). The characteristic of a high performance workplace and organization is to embrace new innovations and change so that the financial results were increased. Organizations and workplaces need teams like self-managed teams, virtual teams, cross-functional teams, and problem solving teams to be successful, (Hunt, Osborn, Schermerhorn, 2003). Without it there wouldn’t be good performance, decrease in productivity, and no teamwork. In a high performance work places differ from traditional organizations effectiveness because of the key requirements. A traditional organization management are concerned if their employees can perform their jobs to the company standards. In a high performance workplace they have a motivated strategy. The high performance workplace motivated strategy consist of defining business goals...
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...calculated in terms of the time and efforts contributed by the employees in achieving an assigned task. Reviews of employee performance taken within an organization are known as performance or employee appraisals. They aim at analyzing employee performance, identifying their potential and inabilities, in order to determine the employee training needs. They also aim at taking decisions about salary revisions and promotions of employees. Ideally, a performance appraisal should give way for an open communication between the employees and their manager or employer. It should provide the employees with the means to communicate their points of view about the organization structure and openly discuss the difficulties they face (if any) at the workplace. Various text...
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...Stress Management in the Workplace What I Learned about Stress Management and How to Manage the Stress in the Workplace Jonathon Redone MGT 301 – CL01 Theodore Finney April 24, 2010 It is three o’clock on a Friday, and it will be three-day weekend and you plan on going to a vacation resort with your family when your supervisor comes into your office and tells you that they have an emergency project and that you and your team need to come in over the weekend and work on this project that is due first thing when the weekend is over. As the supervisor, it is your job to take that news to your team and tell them that information. Obviously this will cause stress on you, your family, and team. It will cause stress on your family because this was a planned tripped and they were looking forward to going on the trip. It will cause stress on your team because this is a last minute notice and your team may have plans for the three-day weekend. It will cause stress for you because you have to tell the bad news to your family and your team. Hopefully that stress will not over take you and cause any hardship on your physical and mental being. People spend a lot of time at work, whether it is to do the normal day-to-day work, overtime, or just spending some extra time just to catch up. The time that is spent at work is not normally care-free or easy, but can cause some work anxiety which in turn can cause stress. Stress can be mentally or emotionally disruptive or upsetting...
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...Abstract The HR practices of Aflac were examined in the context of its effect on employee satisfaction. In 2015, Aflac made the list of 100 best companies to work for as it has done for the past ___years. The team examined the benefits provided to the employees and the workplace culture at Aflac in order to determine why the organization enjoyed a low-rate of employee turnover and why surveys showed that its employees were highly satisfied with working at Aflac. Aflac “strives to deliver quality services to its 4,500 employees while staying competitive in the insurance market” (Reed, 2015). The team determined that part of the employee satisfaction resulted from Aflac’s decision to not lay off its employees during economic downturns. Furthermore, employees are provided with growth opportunities because Aflac promotes from within. We also explored the salary structure and opportunities to earn a higher income Employees are positively impacted by policies that helps them balance their personal and work lives. Aflac has made it very easy for its employees to have a growing professional life while at the same time, enjoy their personal life. Aflac understands the importance of keeping its employees happy and has implemented policies that pushes the company towards those goals. In return, it has an employee base that considers it a great place to work and who works hard to maintain the company’s positive image to its customers. Introduction For 17 consecutive years...
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...Running head: CONFLICT SCENARIO Conflict Scenario: Resolving the Conflict Test123 University of Phoenix MGT/521 – Management Test123 Conflict Scenario: Resolving the Conflict First, in research to Conflict Scenario Singleton (2011) discusses the nature of conflicts in his article Workplace conflict: A strategic leadership imperative. According to Singleton: Conflict is a natural consequence of daily interactions. Workplace conflicts may rise because of: (1) lack of open or adequate communication between employees; (2) power struggles between departments; (3) the incompatibility of personal goals, social values, or personality characteristics; (4) role behavior required by employees’ jobs that conflict with their personal values; (5) leadership styles. (p.149) Further research into the nature of conflict scenarios finds that Myers (2005) asserts that “conflicts can be relational, process oriented and task oriented” (p. 306). As a manager of the Just Right Tire Company, the best course of action should be to have a face-to-face conservation with Jan, Sally, and Marc. This will help management in understanding their conflicts. The positives and negatives of their positions should also be considered to make an informed decision. Management should then explain to Jan, Sally, and Marc how these situations will cause negative impact on the project and on the organization. They should be reminded about the success...
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...of this article is “The ‘silent epidemic’: Workplace Bullying is on the rise, research shows”. This article was published on theguardian.com on the 26th June of 2014 and the author’s purpose is to inform the community on how serious is workplace bullying nowadays and wanted to attract people’s concern on this matter. The author’s intended audience will be all the workers or people who are going to engage in work soon because they are the most related audiences to this issue. Summary Surveys and reports show that workplace bullying is increasing every year and it is being referred to as the “Silent Epidemic”. Even though...
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...A STUDY ON WORK STRESS OF WOMEN ABSTRACT Women place a important part in the society, in the modern world women are entrusted with dual roles. These dual roles have caused stress in the working women which in turn leads to many physical and psychological problems. The study focus on identifying the work related stress the women are facing and to identify the area and factors which contribute to the stress at working place. The research also attempts to find out the variables which are related to the work stress. This study assesses and will certainly try to find the factors that directly or indirectly affect the work stress of the employee. It also tries to find the extent of relationship between the various socio-demographic variables and work stress like work load, work environment, management support, salary and allowance, welfare activities. INTRODUCTION Stress is the general term applied to the pressures people feel in life. The presence of stress at work is almost inevitable in many jobs. However, individual differences accounts for a wide range of reactions to stress; a task viewed as challenging by one person may produce high levels of anxiety in another. When pressure begins to build up, it can cause adverse strain on a person’s emotions, through, processes and physical conditions. When stress becomes excessive employees develop various symptoms of stress that can harm their job performance and health, and even threaten their ability to cope with the environment...
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...directly or indirectly. I would also like to express my sincere gratitude towards Ms. Manbir kaur gill (my term paper guide) for her guidance and help which she willingly provided at every step of my term paper. PRASHANT KUMAR M.B.A 1st SEMESTER TABLE OF CONTENT INTRODUCTION 1 ORGANIZATION SIGNIFYING 4 LITERATURE REVIEW 5 RESEARCH METHODOLGY * SECONDARY DATA 8 DATA ANALYSIS 11 CONCLUSION 13 SUGGESTION 17 REFERANCE 18 INTRODUCTION:- What is stress? Stress is the...
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