E-BUSINESS & E-COMMERCE MANAGEMENT

ECNU BTEC-Centre HND in Business
Class: 2 Grade: 2012

BY: Chen Yun Supervised by: Pro Huang

Date: 15th Mar, 2015

1. Please describe the environment in which e-business is conducted and business transaction types.
Electronic business which is all electronically mediated information exchanges, both within an organization and with external stakeholders supporting the range of business processes.
DTI (2000) described the initial applications of e-business as follow:
When a business has fully integrated information and communications technologies (ICTs) into its operations, potentially redesigning its business processes around ICT or completely reinventing its business model…e-business, is understood to be the integration of all these activities with the internal processes of a business through ICT.
The key e-business processes are the organizational processes or units in the centre. They include research and development, marketing, manufacturing and inbound and outbound logistics. The buy-side e-commerce transactions with suppliers and the sell-side e-commerce transactions with customers can also be considered to be key business processes.
All organizations operate within an environment that influences the way in which they conduct business. Strategy development should be strongly influenced by considering the environment the business operates in.
It is now commonplace to describe e-commerce transactions between an organization and its stakeholders according to whether they are primarily with consumers or other business. There are four types.
Business-to-consumer (B2C)
Commercial transactions between an organization and consumers.
Business-to-business (B2B)
Commercial transactions between an organization and other organizations