Starbucks Case Analysis | June 30 2013 | Crafting &Executing Strategy | | Class: Advanced Finance 53A Instructor: Dr. Deane Pham, MBA, Ph.D. Group 3: 1. Le Van Manh 2. Le Bao Long 3. Tran Thi Minh Phuc 4. Pham Thi Phuong Thao 5. Nguyen Minh Thu 6. Pham Ngoc Mai 7. Le Pham Nhat Linh 8. Le The Vinh Content | | Executive Analysis……………………………………………………………………………. | 2 | Case Analysis………………………………………………………………………………….. | 3 | Vision……………………………………………………………………………………… | 3 |
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1962, McDonald's golden arches replaced Speedee as the restaurant's main symbol, and ads told customers to "Look for the golden arches." McDONALDS : MACRO ENVIRONMENT Organization’s decision making and performance and strategies are sometimes affected by some external factorsThe most common methods used for macro economic environment analysis is PESTanalysis. PEST anlayis do the environmental analysis from the following points of view:Source: Marketing Model, 2009.: Macro Environment and Marketing
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Marketing and Outline the steps in the Marketing Process? Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. The steps in the marketing process are: Situation analysis → Establishing objectives → Selecting the target market→ Developing the marketing mix → Implementation and control. 2. Why is it important to have Marketing
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The participation in social media once it caught on has been tremendous, and it only seems to grow with each passing day. So it would only seem only natural that companies would want to harness some of that power to promote their products and/or services. So, the reason social media marketing has become exceedingly popular among businesses of all sizes is because with our ever changing technology it has opened up new avenues
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Overview 3 1.2 Speciality Coffee Industry and Starbucks Coffee Supply Chain 3 1.4 Problem Definition 4 Literature Review 4 2.1 Current Situation of Starbucks and Older Supply Chain Method 4 2.2 Supply Chain Visibility 5 2.5 C.A.F.E (Coffee and Farmer Equity Practices) Practices 6 Findings 7 3.1 Starbucks’ Operations 7 3.1.1. Material Flow 7 3.1.2 Purchasing System 9 Discussion and Analysis 10 4.1 Starbucks’ 3PLs Strategy 10 4.2 Value Change Analysis 10 Conclusion 11 Appendix A 15 Appendix
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your First Impression discussion with your SM/AIC and your responsibility in delivering the Starbucks Experience. What are the NEW Customer Voice attributes? SM CONDUCTED CT, DISCUSSED MISSION, VISION, CORE VALUES, CV, LEGENDARY SERVICE, DRESS CODE, STORE TOUR, STORE POLICIES/RULES ETC., WHAT IS EXPECTED FROM ME. KEY RESPONSIBILITIES OF A BARISTA. New Customer Voice Attributes A. Speed of Service B. Employees Went Above and Beyond C. Employees got the order right
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specialized in its own brand coffee products. Gloria Jean’s has been investing on product quality and customer consuming experience to build its brand image (Hospitality Magazine, 2011). The target market is people aged between 18 to 25 years old and mainly focuses on female customers (Garyali, 2010). Narrowed target market remains the weakness of Gloria Jean’s, compared to its competitors, such as Starbucks, which have a wider range of segment market. The market strategy of Gloria Jean’s is to expand its
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– Charging Ahead to Push Electric Cars – Latest Starbucks Buzzword: ‘Lean’ Japanese Techniques 1 Amazon in 1990’s: Delivering Books 2 Amazon’s Potential Solutions What do customers want? Inventory – Large selection – Fast delivery – Low Price Eliminate the uncertainty Print on demand/eBook Transfer/Share the uncertainty How do we deal with uncertainty ? Or why is it so difficult to deliver books to customers on time and at a low cost? Transfer the inventory
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Topic/ Title : | Starbucks Decision Making | TABLE OF CONTENTS Introduction 3 Objective of the study 3 Scope of Study 4 Methodology 4 Drivers of Growth and rationale behind Expansionist Strategy 5 Strategy in Japan (expansion in Japan) 5 Strategy in China 6 Strategy in Australia - Too
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mate from the novel, Moby Dick, and nestled in Seattle’s Pike Place Market, Starbucks welcomed customers in for some of the world’s most delicious fresh-roasted coffees. Current chairman, president, and CEO, Howard Schultz, enjoyed his first coffee at Starbucks so much that he joined the company in 1982. He soon envisioned incorporating the Italian Coffeehouse ambiance into the Starbucks experience. After leaving Starbucks for a brief time, Schultz returned and purchased the company in 1987. Bringing
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