cRANEFIELD COLLEGE of project & programme management Project Management - module M1 (Leading, creating, Implementation and improving) | | |Project Name – Organize for Product Development | | | |Compiled by Julius Senamela
Words: 4302 - Pages: 18
Quality Management Exercise - Jones Manufacturing, Inc: Hypothetical Quality Management Study Findings and Recommendations ANALYSIS RESULTS Three Key Weaknesses: 1) Revenue Loss a. Revenue and profits have fallen dramatically over the last 12 months b. Non-conformance costs are skyrocketing c. Market share has dropped d. Customer complaints are at an all-time high 2) Low Morale a. Employee morale is at
Words: 1520 - Pages: 7
corporate values such as integrity, quality and value of products and services, and corporate image in the marketplace was the focus. Value-added features and an independent dealer network were mentioned. 3 In 1995, the report focused on continuous improvement. Teamwork,
Words: 1246 - Pages: 5
believe are the key links? An organization’s operations function is concerned with getting things done; producing goods and/or services for customers. Operations management is important because it is responsible for managing most of the organization’s resources. However, many people think that operations management is only concerned with short-term, day-to-day, tactical issues. All business organizations are concerned with how they will survive and prosper in the future. A business
Words: 1971 - Pages: 8
and Baldrige Many organizations ask “How Do these programs, processes and standards support each other?” These initiatives are not mutually exclusive, in fact, understanding and applying all, some or part can greatly improve your business performance. The following is an overview of how they work together. What is Six Sigma? Six Sigma is a statistically-based process that strengthens organizational capacity for ongoing process improvement. “Six Sigma” or “six standards of deviation” aims to reduce
Words: 1535 - Pages: 7
TOTAL QUALITY MANAGEMENT While quality meant satisfying the product specifications & list reports, the TQM refers to the entire organization, its system, strengths & ability to deliver cost effective & consistently good products or services. TQM calls for continuous improvement of quality with the cooperation of workers through innovation in product & technology so as to meet the changing requirements of the customer. TQM is a philosophy which believes in a companywide responsibility towards
Words: 741 - Pages: 3
basics of a good quality system the challenges of implementing across a large organisation with many business units can be many. Some specific issues Sears may have had to face could have included: * The tendency for people to prioritise compliance over quality * Hostility from the frontline workforce * Less than full engagement from management From the case study it is clear that Sears has paid careful attention to implementation of the ISO 9000:2000 Quality management principles due to the
Words: 659 - Pages: 3
Lean: Identifying 'waste' or ‘non-value-added activities’ from the customer perspective and then determining how to eliminate it the 'right' way. [Lean Six Sigma Institute] Lean Six Sigma: A business improvement methodology that maximizes shareholder value by achieving the fastest rate of improvement in customer satisfaction, cost, quality, process speed, and invested capital. [Lean Six Sigma Institute] http://www.army.mil/aeioo/rc/terms.htm Army rallies troops behind Lean Six Sigma program
Words: 6637 - Pages: 27
Module 5 Operations Management Title Hotel-Dieu De France Beirut-Lebanon Word Count: 3,477 CONTENTS I- Executive summary 3-4 II- Introduction 4 III- Company Profile 4-5 IV- Problem and Processes Description
Words: 4360 - Pages: 18
should be suitable for the intended purpose) and "right first time" (mistakes should be eliminated). QA includes regulation of the quality of raw materials, assemblies, products and components; services related to production; and management, production and inspection processes. It is important to realize also that quality is determined by the intended users, clients or customers, not by society in general: it is not the same as 'expensive' or 'high quality'. Even goods with low prices can be considered
Words: 4259 - Pages: 18
