Course Project HRM 587 Managing Organizational Change Professor Change management: Yahoo & Apple What was true more than two thousand years ago is just as true today. We live in a world where "business as usual" is change. New initiatives, project-based working, technology improvements, staying ahead of the competition, emerging stronger from the recession - together these drive changes to the way we work. (from A Sense of Urgency
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Change Management and Leadership Theories 1. Introduction We live in a world of change impacted by the financial crisis and technological advances causing businesses that fail to evolve to fail. Change can be described as the ‘substitution or succession of one thing in place of another’ to the ‘alteration in the state or quality of anything’ (Hayes 2010). Hurn (2012) argues that “new market opportunities will arise and these will involve the need to adapt and adjust to change in strategic thinking
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CHAPTER ONE – BUSINESS ORGANIZATION AND ENVIRONMENT Unit 1.1 – Nature of Business Activity • A business is a decision-making organization that uses inputs to produce goods and/or services Inputs: resources used in the production process Outputs/products include: Goods: physical, tangible products Services: intangible products Exist to satisfy the needs (basic necessities) or wants (desires) of people, organizations and governments Important to have clearly defined functions/processes
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Week 3 Assignment 1 Strayer University Managing Organizational Change HRM560 October 23, 2013 Week 3 Assignment 1 1. Using Kotter’s model, identify the three (3) most significant errors made out of all of the change stories presented and describe the ramifications of those mistakes. a) The first significant effort I’d like to discuss is Kodak’s evolution into the digital technology era. I believe the Kotter’s error that relates to them most is, “failing to create short-term wins”
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BHM329 STRATEGY, CHANGE AND LEADERSHIP Number of Aston Credits: Number of ECTS Credits: 15 7.5 Staff Member Responsible for the Module: Dr Yves Guillaume Work & Organisational Psychology Group Aston Business School, South Wing, Room 8017, Extension 3252 Email: y.r.f.guillaume@aston.ac.uk Dr Nicholas Theodorakopoulos Work & Organisational Psychology Group Aston Business School, South Wing, Room 8015, Extension 3472 Email: n.theodorakopoulos@aston.ac.uk Availability: See Blackboard or contact
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Knowledge Management. Contemporary Trends and Issues ORGANIZATIONAL LEARNING Povilas Brilius Baifoteka Ltd, Lithuania, povilas@baifoteka.com Abstract: Organizational Learning (OL) is recognized to have established itself as a discipline. However, it remains unclear what it is primarily focused onto – practical problem solving or theoretical descriptive analysis. Due to largely fragmented literature, sometimes interweaving concepts and a variety of attitudes, practitioners find it difficult to
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Page |1 Executive Summary This Change action plan focus on taking the existing level of customer satisfaction to next level of UK leading telecom company. The organization provides its customer facility of making cheap, both national and international, calls through pre paid calling card services by providing residential services. The organization customer services department is located in India which deals with the customer issues via email support process. Since, the time market was hit by recession
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Change ManageMent Defining Change Management Change management has typically been defined as a process involving unfreezing, moving, and refreezing values, practices, and procedures within organizations.1 Unfreezing refers to the creation of a perceived discrepancy between the existing and ideal state of an organization that generates a desire for change and lowers people’s resistance to change. Moving refers to the various processes mechanisms. Change and Resistance Change is often resisted
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Part 1, November 2002 • Order # 24-26 FILE: HANDS-ON MANAGEMENT ® Real-Life Stories of How People Change Their Organizations THE HEART OF CHANGE THE SUMMARY IN BRIEF By John Kotter and Dan Cohen CONTENTS The Heart of Change Page 2 Increase Urgency Pages 2, 3 If you’ve ever tried to change anything, you know how hard it is. How do you go about getting your message across to truly change people’s behavior? While most companies believe change happens by making people think differently, that isn’t
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Associated With Organizational Failure Errors Associated With Organizational Failure Substantial change has developed greatly in organizations due to influential economic transformation. There are numerous causes requiring organizational change to include: technological, global economic and opening market forces. Both more hazards and opportunities are created for organizations. Beneficial change is linked with a process that creates power and motivation substantial enough to overcome all sources
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