Fair Trade business that builds on quality, professionalism and innovation for the benefit of all our stake holders. Since its inception, Just Us! had experienced healthy growth in the maritime provinces of Canada, mainly supported by its corporate values: social and environmental responsibility, sustainability, ethical practices in all the areas of the business and in all stakeholders, and product differentiation. They even opened a fair trade museum to help educate the public on the social impact
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order to keep their customers satisfied. Today, marketing plays a key role in organizations and in how they communicate with their customers, but marketing individual products is no longer enough. Companies need to engage with their costumers and build long-term relationships in order to deliver greater value. Marketing developed in an economics driven environment, were selling the largest number of products at the lowest production price was the way it was done. But soon, customers started having
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Principles of Marketing – MKTG 3010 – Fall 2014 Final Exam Study Guide –this guide is illustrative rather than exhaustive Topics from overall course themes (about 30-35% of the exam) * Brief definition of marketing: Managing profitable customer relationships * SWOT analysis * Break-even analysis Break Even | = | Fixed Costs | | | (Unit Sales Price-Variable Costs) | | | | * Consumer Behavior: describe the 5 steps, high vs. low involvement 1. Need Recognition
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competitive product and ~1,000 customers. The goal of Halligan and Shah, founders of HubSpot, was both to accelerate the Hubspot’s growth rate and increase its overall profitability in the following months. However, in order to do so, the company faced various issues that needed to be addressed. 1.Develop clear customer segmentation. HubSpot did not segment the market based on real customer needs, it “divided” the market using mainly demographic variables (# employees) and customer profile into Owner Ollies
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网上找到了一篇value chain of hilton的文章 ,只想给你看一下大体框架,内容还是要结合我们的酒店来分析,毕竟和hilton不一样,但是感觉这篇应该有帮助。 还是看看那五部分参考改改吧亲麻烦了。 In order to examine the development of competitive advantage in business analysis we can use the value chain. The value chain contains activities that help to create and to build value in the particular business. Relying on this analysis, managers can clearly clarify which activities would add value into the business and which would not efficient. According to Porter theory, we know that organization
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What is value? Value is one of the most complicated and most often misunderstood parts of economy is the concept of "value". In order to add value we must first find out what it is and how it can help your business. JetBlue learned that value does not start with the customers that are coming to use your product or services. It’s the people that work behind the senses, it’s the guy that is handling your luggage, it’s the clerk that is helping you board the plane, and it’s the person flying your plane
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amount of fixed and working capital required to produce a dollar of sales is large (puts a downward pressure on prices) * High - Many small firms or no dominant firm * High – little product differentiation * High –easy for customer to switch products * Threat of new entrants * Low – when strong economies of scale and learning effects are present * Low – if industry has strong capital requirements * Low – strong product differentiation
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* Value proposition-pg.6- set of benefits that a marketer proposes to deliver to satisfy customers' needs * Segments - onsists of a group of customers who share a similar set of needs and wants * Descriptive Characteristics: geographic, demographic, and psychographic Behavioral Considerations: consumer responses to benefits, usage occasions and brands * target markets-pg.6- the part of the qualified available market the company decides to pursue * * Customer satisfaction-
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Describe In-N-Out in terms of the value it provides for customers. In-N-Out has really achieved in building customer relationships. In fact, it is mentioned that its customer satisfaction scores are the highest compared to any fast-food restaurant in its market areas. The average per-store sales for In-N-Out eclipse those of McDonalds and are double the industry average! The fact that there are “secret menu” items I believe adds a customer lifetime value. It has kept customers coming back and has made them
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