BSHRM Curriculum: Its relevance to Hotel and Restaurant Industry in General Santos City. Background of the Study The Bachelor of Science in Hotel and Restaurant Management is a four-year program designed to provide the needed professional preparation and training for exciting and rewarding careers in the Hospitality/Hotel and Restaurant industry. The program integrates a competency based training methodology to prepare graduates to become globally competitive, professionally competent
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2. Profile 2.1 History & Industry of Organisation Founded in the United States in 1940, McDonald’s started out in the Food & Beverage Industry as a barbeque restaurant managed and operated by Richard and Maurice McDonald. Subsequently, it was restructured into a hamburger stand with the use of production line principles. In 1955, Businessman Ray Kroc purchased the chain from the McDonald brothers and franchised it worldwide. 2.2 Mission & Vision McDonald’s brand
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The concepts and relations between efficiency and effectiveness, Lean and sustainability in organisations. Introduction Efficiency and effectiveness are two important, basic parts of work organisation which have a different focus. Challenge is to handle both of them. The question is: Does every organisation concentrates on both concepts? Lean approach is commonly use in a long-term companies focusing on minimizing waste. Sustainability is very comprehensive, holistic and challenging. The aim
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Infosys: Summary In 1981 Narayana Murthy and six colleagues established Infosys with $250; it is an organization created for professionals by professionals that promised to be fair to its “infoscions” (employees), customers, and shareholders (Delong, 2006, p. 1). The company’s overall vision was to become a “global company” that developed wealth in an honorable manner by redistributing funds to the poor and provide fairness to all (Delong, 2006, p. 3). Infosys worked in the information technology
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system and select the system which best serve our company. Businesses are harnessing the power of ICIMS for intuitive talent acquisition and on boarding solutions, helping companies hire the best and brightest with ease. One of the most favorite feature is the branded career portal. These portals are designed to match the look and feel of a company’s website, allowing candidates to search for jobs in a environment that match the company’s brand. When you connect this portal to the company’s
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Human Resource Planning Definition * HRP is the process for identifying an organizations current and future human resource requirements, developing and implementing plans to meet these requirements, and monitoring their overall effectiveness. * HRP is putting right number of people with right skills at right place at right time to implement organizational strategies in order to achieve organizational objectives. * Planning is critical to strategy because it identifies gaps in capabilities
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MANAGEMENT “MUST KNOW” CONCEPTS FOR ENGINEERS Sequence of presentation Introduction Three Quality Gurus Commonality of Themes of Quality Gurus DIFINITION OF QUALITY Five Approaches of Defining Quality System Approach for TQM Triangle of wisdom TQO HRM Customer Satisfaction Indicators for Customer Satisfaction Cost of Quality Benefits of TQM Conclusion INTRODUCTION TO TQM What is TQM? TQM is the integration of all functions and processes within an organization in order to achieve continuous improvement
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Introduction: Human resource management (HRM) is the management of an organization's workforce. The concept HRM can understand that employees are resources of the firm. As a type of resource, human capital described in terms of their training, experience, judgment, knowledge and relationships of the employee characteristics that can help organization to get a great performance. In terms of business strategy, a company can succeed if it has a sustainable competitive advantage and human resources
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Arshad Mahmood Word Count: 4, 339 (excluding references) Turnitin similarity score: 1% (excluding citation) SITUATION ANALYSIS iPad-2, Apple Inc.’s new product made it to the international markets on 25th March 2011 after quite a lot of advertisement hype and wait. This invention easily makes the list of the best products in the last ten years or so. The creation is a testimony of the success of Apple Inc. and is centered more on the use from fingertips than the hand. This sustains
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1.0Title THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON CUSTOMER SATISFACTION AND COMPETITIVE ADVANTAGE The proposed title for this research study is The Impact of Total Quality Management (TQM) to achieve competitive advantage in the Hospitality Sector. The research will give a background of information and literature review on TQM practices and how it enhances customer satisfaction by offering effective customer service. It will present various methodologies and approaches that will be used
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