Reliability: The ability to reproduce the same level of service again and again 3. Responsiveness: The speed with which queries etc. and dealt with e.g. Is feedback or reply given in time to customers. 4. Communication: The clarity and understandability of the information given to the client, e.g. Does the doctor take the time to explain in terms the patient can understand, what is going to happen next? 5. Credibility: The trustworthiness of the service provider, e.g. Does the financial adviser present
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to aggregate all monetary activity in an economy to measure the effects of the Great Depression. Economic welfare (well-being) however is not solely about how much money there is in an economy. Constanza (2009) in his article defined economic well-being as “the degree to which society’s goals (to sustainably provide basic human needs for food, shelter, freedom, opportunities, etc) are met”. In the long term as well as the short. GDP encompasses all economic activity, from which we gain important
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new products and processes to make photography simpler, more useful and more enjoyable. With the rapid growth of digital photography, competition against its product and being slow to embrace the move to digital technology Kodak has fallen on hard times. In January 2012, Kodak and its US subsidiaries filed voluntary petitions for Chapter 11 business reorganisation1 in the US Bankruptcy Court for the Southern District of New York. A company spokesperson said the aim of the business reorganisation was
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However, as time has progressed sports lovers have become more and more invested and involved in the programs, using the games to make a quick, easy profit. This illegal and often regretted act is referred to as sport gambling. Instead of observing an event and eagerly
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During Bradbury's time, America had fear for the growing communism, and they reacted to it similarly how Hitler and the Nazis had censored all ideas and information in the public media, during Bradbury's time. The American government censored the media and it's productions such as literature, due to their fear of communism, Bradbury expresses this in his novel. The government burns books and literature work so that individuals don't think or ask intelligent questions, this unites individuals and
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Topic: Bodybuilding What does ‘bodybuilding’ mean and why does it become an obsession? Bodybuilding is defined as “the process of developing the musculature of the body through specific types of diet and physical exercise, such as weightlifting, especially for competitive exhibition”. Bodybuilders are people who have dedicated themselves to transforming their bodies into a more muscular and well defined shape. This is done through endless hours at the gym every week, and well thought out, healthy
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HOW TO WRITE A MARKETING PLAN How to Write a Marketing Plan What is a Marketing Plan A marketing plan provides direction for your marketing activities. Marketing plans need not be long or cost a lot to put together. Think of it as a road map, with detailed directions on how to get to your destination. Sure there may be a few bumps in the road, perhaps a diversion or two, but if the marketing plan is carefully researched, thoughtfully considered and evaluated, it will help the organization achieve
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SAUNDERS1 THE TIME-PRESSURE ILLUSION: DISCRETIONARY TIME VS. FREE TIME (Accepted 6 October 2004) ABSTRACT. People’s welfare is a function of both time and money. People can – and, it is said, increasingly do – suffer time-poverty as well as money-poverty. It is undeniably true that people feel increasingly time pressured, particularly in dualearner households. But much of the time devoted to paid and unpaid tasks is over and above that which is strictly necessary. In that sense, much of the time pressure
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Business Tourism as an Industry Driver Lilla Széplaki DISSERTATION FOR BA (HONS) IN TRAVEL AND TOURISM MANAGEMENT OXFORD BROOKS UNIVERSITY AND INTERNATIONAL BUSINESS SCHOOL – BUDAPEST 2007/2012 1 Acknowledgements Hereby, I would like to express my deepest appreciation to the Sales team of the Budapest Marriott Hotel, who gave their assistance informing me about all the needed data. I would like to thank to the people with whom I have had interview and also for my former colleagues from
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are be controlled by a mixture of foreign and domestic brands, most of which are manufactured in China. Such as Nike, Adidas, Tommy Hilfiger, Zara and H&M. China’s clothing industry has a great competitive advantage in terms of labor cost, lead-time, the variety of products, and political stability from a Chinese perspective. Many multinational retailers, international fashion brands, and overseas trading firms also find that it is profitable to manufacture clothing in various developing
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