August 31, 2012 Dear Current and Potential Hotel Partners, Johnson & Johnson Services, Inc (JJSI) invites you to submit a proposal for participation in JJSI’s 2013 Global Hotel Program (the "Global Hotel Program"). Johnson & Johnson Services, Inc. is an affiliate in the Johnson & Johnson Family of Companies. Johnson & Johnson is the world’s most comprehensive and broadly based manufacturer of health care products and provider of related services, for the consumer, pharmaceutical & biotechnology
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any such company earns a commission from the supplier if the customer purchased service through their web site. Travel service suppliers such as airlines, hotels, or rental cars offer their regular or scheduled service through the agents on-line system. As an example, Travelocity is using SABRE to link supply chain affiliates and partners to customers. Other travel service suppliers such as ATA vacations are channeling a limited variety of specials, one time deals, or overstock. The on-line process
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areas: planning travel, commerce and industry structure. The document highlight that the journeyers have several tools provided by the Internet to receiving, looking for and sharing information to plan their travels. Also, Global Distribution Systems via the Internet have provided a new distribution channel for the retail of touristic products and services. Finally, the Internet has affected each actor of the value chain in the tourism industry. For the suppliers the Internet is providing directly
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this focus is on streamlined channel distribution, the driver is still the customer. Or more precisely, providing all facets of the customer’s needs at the same moment This concept is better described in the text “The thrust of today’s distribution systems is about having the right product in the right place at the right time at the right price and under the right set of conditions or circumstances, as defined by the consumer” (Nyheim, 2005). The way in which the GDS contributes to cost control
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of Phoenix Material Hospitality Information Systems: Third Party Reservation Options • Four Levels of E-Commerce Matrix The hospitality industry depends very heavily on e-commerce transactions. These e-business transactions occur at four levels of interaction. In the matrix below, first provide a description of each e-commerce level. Then, provide examples of each of the e-commerce transactions. Finally, provide third party hotel reservation Web site transaction examples for each of the
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Global Distribution Systems (GDS): By 1950s, American Airline’s growth outpaced its ability to manage its inventory of seats using manual methods. IBM and American Airline developed SABER for this purpose. This system eventually became control center for American Airlines. Witnessing the success of Sabre system, IBM developed a scaled down version called PARS, targeting medium sized airlines and by 1972, 9 out of 10 major airlines operating in US were operating on IBM PARS system. Winner: IBM is
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Team Sheen Marketing Plan (Adam, Philip, Jamie) : Hotels.com Introduction Hotels.com is an operating company of Expedia, Inc. that provides reservation services for hotel rooms and other places to stay. The company was founded in Dallas, TX in 1991 as Hotel Reservations Network (HRN) as a toll-free telephone service, offering consumers a one-stop source for discounted hotel rooms in major cities. In 2002 HRN introduced Hotels.com and the brand 1-800-2-Hotels. Hotels.com gives travelers one
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giving extremely competitive fares and outstanding customer service. Reservation system for these airlines are so important that when these companies need to make sweeping IT upgrades, their relationships with customers and their brands can be tarnished if things go awry. This can be seen when in 2009, both airlines upgraded their airline reservation systems, SabreSonic CSS was launch, customers struggled to place reservations, and the WestJet Web Site crashed repeatedly. WestJet’s call centers were
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website location can and will affect their supply chain. Supply Chains Let's begin by understanding what exactly a supply chain is and what it does for a company. A supply chain, or supply network as it is sometimes called, is a coordinated system of people, activities, information, organizations and resources involved in moving a product or service in a physical or virtual manner from the supplier to the customer (Wikipedia, 2007). Supply chains transform raw materials and components into
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IT/205 Catherine Williams Over the past years, customers have been heavily relying on airline reservation systems to book their tickets, reserve seats, pay for the tickets and also check-in online. For customers, this has been a very convenient method and they are able to easily plan their trips. For the Airline companies, these systems have the whole flight inventory managed. They have all the flight information stored and records are maintained. It also provides
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