Operations Management Assignment # 2 Case no 1 The Central Evaluation Unit * Question: Create a Process Map of the new applications * * No No yes yes Question: Calculate the cycle time of the new process We know the unit operated 5 days/35 hours per week = 7 hours per day and Turnaround of 1 application (from receipt of the application to the applicant being informed) = 36 days. So, the Throughput time: 36days x 7hours/day = 252 hours and Work in Process:
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junior claims processor (a person here, not the CPU in a PC) working at the insurance company, Alinsu. Read the following excerpt of what happens in a regular meeting she has. 1. At 9.00, the claims processors converge on the supervisor’s desk for a unit meeting. They roll their chairs and sit in a semicircle around her desk. Postures vary, ranging from straight backs to leaning over a desk nearby. Most processors sit cross-legged with their notebooks on their laps. Ariel looks at the familiar faces
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Email objective | Template email | 1. Applying approval mail sent to unit manager. | Dear Unit manager,Please note that I applied for the new announced position sent from the recruitment side as my interest to have career development and I am kindly seeking your approval as mandatory to complete the applying cycle process or the request will be not eligible Many Thanks | 2. Not eligible reason. | Dear Employee,Thank you so much for your intrest nd time invested to apply for our vacancy
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Assessed Coursework (Pre-set Tutorial Questions) The objective of this assessment is to provide students with an opportunity to demonstrate that they are working continuously throughout the session to achieve the learning outcomes of the unit. This assessment is based on students’ completion of pre-set tutorial questions on a weekly basis and their effort in attempting additional questions in class. Case Study/Report: Group Based Research Report The objective of this assessment
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Analysis Synopsis Barbara month into a management position of a unit that is ‘Troubled’ she has had no experience in managing a large units which included managing, scheduling and budgeting. The unit is short staffed, stressed and there is a high turnover with a poor culture. Indicated by the 29 onetoone that were requested page 2 & top of 3. Worst performing unit John Frappewell (Nursing Director) needs her to ‘turn this unit around and do it fast’ could be used as a vote of confidence and a
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Research Steps Businesses have had steps for research for many years for the simple fact that conducting an outline or time will help alleviate scattered ideas and help the business reach its’ short term goal. I’m in the military and we as well use a system similar to the business research process reviewed in the readings. Clarifying the problem for the certain scenario is paramount because if the problem isn’t identified then how will one surpass the obstacle that was encountered. I’ll use an example
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The Sergeant had turned a report back to a trooper for corrections. This Trooper took the rejected paperwork personally, became very down on herself, and was angry with the situation, feeling that this was a direct attack on her. I was able to coach the Trooper in a way that made her appreciate that the paperwork being turned back was not to hurt her but to help her. I was able to articulate to her that everyone makes mistakes and we must learn from them. Since the Department strives for excellence
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Quiz question 1 A. B. B C. D. Turn your clicker to channel 25 Switching from a push to a pull system will generally Increase the process capacity Increase the flow rate of the process Decrease the average flow time of the flow units Increase the utilization of some of the resources 4 2 Batch process A batch process is a process which produces multiple types of flow units in successive groups, or batches This applies mostly to manufacturing make to stock processes manufacturing
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Erica Wright Kaplan Email Address: ewright@kaplan.edu Office Hours (ET): By appointment Google Chat™ will be used to communicate with the instructors during office hours. Please review the Google Chat Quick Start Guide for an overview of the system. Course/Seminar Day and Time (ET): Wednesdays from 10pm-11pm ET You can participate in Seminar through either attending the live Seminar or completing Seminar Option 2. COURSE MATERIALS TOP Textbook Information Title: The Kaplan Guide
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Erica Wright Kaplan Email Address: ewright@kaplan.edu Office Hours (ET): By appointment Google Chat™ will be used to communicate with the instructors during office hours. Please review the Google Chat Quick Start Guide for an overview of the system. Course/Seminar Day and Time (ET): Wednesdays from 10pm-11pm ET You can participate in Seminar through either attending the live Seminar or completing Seminar Option 2. COURSE MATERIALS TOP Textbook Information Title: The Kaplan Guide
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