controlling. Kibera (1996) defines management as a set of activities directed at the efficient and effective utilization of resources in pursuit of one or more objectives. A manager is a person responsible for directing the efforts aimed at helping the organization achieve its goals. Managerial performance is the measure of how efficient and effective a manager is i.e. how well he/she determines and achieves appropriate objectives. Organizational performance is the measure of how efficient
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Role of HR in driving Corporate Sustainability measures Executive Summary After the Brundtland report in 1987, special emphasis has been given towards sustainable development and its interrelationship between firm productivity, societal equity and environment quality. Proactive organizations are accountable for facilitating, demonstrating and promoting corporate social responsibility. Companies have to rethink their strategy from being profit driven to corporate citizenship. There has been immense
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Koskinen Ossi Employees are major assets of any organization. The active role they play towards a company’s success cannot be underestimated. As a result, equipping these unique assets through effective training becomes imperative in order to maximize the job performance. Also position them to take on the challenges of the today’s competitive business climate. Although extensive research has been conducted in the area of Human Research Management, the same cannot be said on employee training especially
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N I N G O B J E C T I V E S Reading this chapter will help you do the following: 1. Learn who managers are and about the nature of their work. 2. Understand the importance of leadership, entrepreneurship, and strategy within organizations. 3. Know the dimensions of management articulated in the planning-organizing-leadingcontrolling (P-O-L-C) framework. 4. Understand the relationship between economic, social, and environmental performance. 5. Understand how the concept of performance is used
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Research Scholar Bharathiar University Coimbatore, Tamilnadu oviansastry@gmail.com 1 Abstract: The Performance appraisal is one of the most important human resource management practices as it yields critical decisions integral to various human resource actions and outcomes. The purpose of this paper is to explore the relationship between perceptions of performance appraisal fairness and employee engagement in the business organization context. In this rapid-cycle economy, business leaders
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Summary Employee relationship is a very important issue in the modern business world. All the managers must maintain a good relationship with the employees attain the organizational goal. It will enhance the firm reputation and productivity of the firm. The employees will be ethically stronger. To maintain good flow of the business the manager must maintain a good employee relationship. So, managers must be aware of this issue. He/she can follow a lot of theories for maintaining a healthy and strong
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is insufficient for it to be developed by the top executives and implemented by the bottom workers. It requires the support and attention of the middle managers in order to represent the link between executives and employees and to enforce the new agenda. In this order of ideas, the current plan seeks to support the development of the human resource at Wal-Mart with emphasis on management learning and development. 2. Considerations Before actually coming to create the plan for managerial development
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Research in Brief Service quality and human resource practices: a theme park case study Jeffrey Hickman Guest Service Manager, The Disney Company, Lake Buena Vista, Florida, USA Karl J. Mayer Assistant Professor, William F. Harrah College of Hotel Administration, University of Nevada, Las Vegas, Nevada, USA Keywords Human resource utilization, Theme parks, Employee communications, Service quality Introduction In services management, the linkage between employee performance and the delivery
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Busi 310 Quiz 1 Managerial Roles Tasks a manager is expected to perform based on the position he or she holds in the organization Transformational Leader Inspires followers to achieve organizational goals Transactional Leader Clarifies Follower role and task requirements Interpersonal The managerial role of the figurehead, leader, or liaison Total Responsibility Management Groups that balance the demand for greater profits while remaining environmentally sensitive Referent Power
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Levels of management Managers are organizational members who are responsible for the work performance of other organizational members. Managers have formal authority to use organizational resources and to make decisions. In organizations, there are typically three levels of management: top-level, middle-level, and first-level. These three main levels of managers form a hierarchy, in which they are ranked in order of importance. In most organizations, the number of managers at each level is such
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