Developing Global Strategies for Service Businesses. Author: Lovelock, Christopher H. Yip, George S. Source: California Management Review. 38(2): 64-86. 1996 Winter. Abstract A study provides a framework for developing global strategies for service businesses. It integrates existing, separate frameworks on globalization and on service businesses, analyzes how the distinctive characteristics of service businesses affect globalization and which do not. It then applies the new framework to numerous
Words: 5412 - Pages: 22
of effective managers. In other words, it discusses what you need to do and accomplish to become a high-performing manager. Chapter 2 describes the external environment in which managers and their organizations operate— the context that both constrains and provides opportunities for managers. It also discusses what can be described as the organization’s internal environment: its culture. Chapter 3 discusses the most fundamental managerial activity: decision making. Because managers make decisions
Words: 27982 - Pages: 112
An Analytical Study of Executive Stress Management in Selected Industries Of Thane District. RESEARCH PROPASAL Submitted to BHARATI VIDYAPEETH’S INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP DEVELOPMENT ,PUNE. For the award of the degree of Doctor of Philosophy in Management Under the Department of Human Resource Management IMED, PUNE. By Mrs. Saili Satyendra Narvekar Under the guidance of
Words: 3556 - Pages: 15
it is important to ensure it is planned and that the best value is obtained from employees contributions. Human resource managers have to plan their human resource requirements against a background of internal and external factors which are dynamic and constantly changing. The first part of this unit introduces learners to the factors that influence human resource managers when they are planning current and future human resource requirements. It is important to ensure that once staff have been
Words: 3747 - Pages: 15
Interview Schedule (example) APPENDIX 4: Guidelines for Developing Interviewing Questions APPENDIX 5: Questions to Avoid During the Interview APPENDIX 6: Examples of Acceptable/Discriminatory Questions APPENDIX 7: Questions to Ask Supervisors/Managers APPENDIX 8: Questions to Ask Support Staff APPENDIX 9: Behavioral Interviewing Questions APPENDIX 10: Employment Reference Request APPENDIX 11: Education Verification Checklist 1. PURPOSE OF THE PROCEDURE Recruiting and selecting
Words: 11849 - Pages: 48
your work life. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they‘ll list money, equipment, materials, and people — not necessarily in that order. It‘s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community
Words: 12577 - Pages: 51
counterpoint to the idea that corporations should be managed in the interests of shareholders. As the theory developed the debate was often framed in terms of “shareholders vs. stakeholders.” While developing “theories of the firm” is an interesting and useful project, focusing solely on “theory of the firm” obscures a more important contribution of stakeholder theory. The purpose of this brief essay is to set forth what I consider to be the central insight of stakeholder theory: the jointness of stakeholder
Words: 2238 - Pages: 9
trends and influence to Coca-Cola Company 10.-Strategies used by Coca-Cola Company 11.-Technological Advantages 12.-Coca-Cola and Globalization 13.-Coca-Cola’s Human Resource Management 14.-Management Decisions 15.-Conclusion Company Background So the first let’s find out who is Coca-Cola, where it’s come from, how big is this company, where you can find its products, since when is the market, who are the principals competitors from this company to have a better understanding who is this company
Words: 3229 - Pages: 13
or phrase a description of the features and limits of something ISBN Number: 978-1-85380-501-1 CIOB’s PROFEssIONALIsM: AN INCLusIVE DEFINItION OF CONstRuCtION MANAGEMENt CM As AN ACADEMIC DIsCIPLINE A hIERARChY OF sYstEMs sPECIALIst sERVICEs ABOut thE AuthOR john bale def•i•ni•tion {n} 1 2 3 4 5 6 in•tro•duc•tion {n} thE CONstRuCtION VALuE stREAM CONstRuCtION
Words: 3600 - Pages: 15
bank transactions. Think of cloud computing as a way to increase IT capacity or add capabilities without investing in new infrastructure, training new people, or licensing new software. Mostly, we’re talking about a subscription-based or pay-per-use service that makes IT’s existing capabilities scalable whenever the need exists. Estimates suggest that the fast-growing cloud computing industry will reach $42 billion by 2012. Cloud computing resources may be categorized as data storage, infrastructure
Words: 2839 - Pages: 12
