2-Day Training Session Paper
The organization has decided to conduct a 2-day training session for chosen people who are brought from all over the country to participate in this session. The next 2 days will consist of training everyone how to use the new CRM SAP 360, which will be implemented in 2 months within our company. There will be many tasks and resources that need to be completed to make this training session a success. We expect all participants to be focused, team oriented, great listeners, fast learners, and great at multi-tasking. We would also need to appoint a Training Coordinator/Manager that oversees the 2-day training session and make sure all attendees are actively participating and being responsible for staff acquisition. We also need to acquire what our budget will be for this two day training session and make sure the budget is not too low and to make sure we do not exceed the budget given. First objective is to acquire what our training budget will be for this two day training session and make sure the budget is not too low and to make sure we do not exceed the budget given. This will also help determine where our training session will be held and what tools we will need to buy. Second we need to find a meeting space that fits our needs for the training session. We need a space that is big enough to fit all people attending the session, large enough to have our equipment in, secluded enough to where we are not disturbed and can conduct our training session effectively, yet not too expensive. Once we have chosen what meeting space we will use to conduct our 2 day training session we need to choose a hotel that would provide accommodations that fit what we need such as hotel meeting space, nearby restaurants or a restaurant inside that would be able to cater to all attendee’s. We would also need to find a training vendor to deliver all of our training materials and needs for the 2-day training session. Select a training vendor or instructor to develop and/or deliver the pertinent training and materials to the project manager (Ehow,2013). We need to schedule times and dates the training will be held, also need to arrange travel arrangements and cost of travel arrangements. We also need to make sure all attendees of the training session knows when and where the training will be held and give them an advance notice of the date, time and location. We can inform all attendees via email, phone calls, texts, social media, even postcards if necessary. If the training will include people who don’t come to the organization’s headquarters every day (ie, volunteers, or community members you have recruited especially for this meeting), be sure to send out a reminder out to arrive one week before the meeting (KU 2013). We need a space that is big enough to fit all people attending the session, large enough to have our equipment in, secluded enough to where we are not disturbed and can conduct our training session effectively, yet not too expensive. Once we have chosen what meeting space we will use to conduct our 2 day training session we need to choose a hotel that would provide accommodations that fit what we need such as hotel meeting space, nearby restaurants or a restaurant inside that would be able to cater to all attendees. Once everything is taken care of and travel arrangements, hotel, meeting, and invitations have been acquired and sent the training begins. After training we expect feedback from all attendees of the training session. Feedback should be on how useful the CRM was to them, if they feel like it benefits the company, what could be improved, how they enjoyed the training session, if they think that 2-days were enough and any other helpful information they care to share. We would like honest opinions from everyone at the training session, so we will know what to improve and what not to improve. We encourage open door policies at the training sessions, so attendees are welcome to ask any questions they may have freely. We will also have focus groups where everyone can express their own opinions amongst everyone else in their group instead of amongst all attendees to avoid too much confusion. Our number one deliverable measurable is to get at least 90% percent of the attendees trained fully that attends the meeting in 2 days. The attendees should know how to use the CRM effectively, fast, how to track purchases and sales activity of our customers. Our attendees should also know how to use the CRM when they are not at work, how to log in, the security features on there, and how the CRM helps our company. If we train hard and get the right people to attend the training session then we will effectively have a deliverable 2-day training session that will help improve the business.

REFERENCES
Fagnani, S. (2013). How to Set up a Training Session for a Project Manager. Retrieved from http://www.ehow.com/how_6111892_set-training-session-project-manager.html “ (para. 3)
University of Kansas. (2013). Delivering a Training Session. Retrieved from University of Kansas, Health and Development website. http://ctb.ku.edu/en/table-of-contents/structure/training-and-technical-assistance/deliver-training-session/main” (para 23)