...Change. Some thrive on it, while others resist it. Why is it that two individuals can look at the same thing and think totally different thoughts? Half full, half empty so to speak. Some see possibilities and some see consequences, some see change as essential, while others fear the worst. Reluctance seems to predominate wherever changes require movement into the unknown, and is a very natural reaction. Proposed change signifies the loss of something familiar or comfortable, and it takes time to work through this process, but it's also important to move people forward and get them involved in the new change and working toward positive goals for the future. Understanding of resistance to change, most people are likely to put up several barriers to change, often without recognizing that they are forming these barriers. Emotion is always a part of change, both positive and negative. Attitudes towards change result from a complex interplay of emotions and cognitive processes. Because of this complexity everyone reacts to change differently. On the positive side, change is seen as a kin to opportunity, rejuvenation, progress, innovation, and growth. But just as legitimately, change can also be seen as a kin to instability, upheaval, unpredictability, threat, and disorientation. Whether employees perceive change with fear, anxiety and demoralization, or with excitement and confidence, or somewhere in between, depends partially on the individual's psychological makeup, partially on...
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...Understanding and Coping with Change Understanding and Coping with Change Change can be difficult for any individual or organization and it can be seen as a threat. An individual that can plan and implement change is better prepared to effectively meet their future stated goals and can move forward in a positive movement when embracing the need for change. “Is change, changing?”(Rowland & Higgs, 2008). A company can then diagnose, plan, and implement changes to see improvements. To understand change and learning to cope with change we will use a company as example, the name of the company is Sunny Side Resort. We will diagnose the need for change and present a plan to transform the organization using Kotter’s 8-step approach. Sunny Side Fulfillment (SSF) is a company that is located in South Beach, Miami. It was founded in 1989 by Traci Sizemore, Chief Executive Officer and Dave Sizemore, President. The vision of the company is building a world-class ecommerce services company with a global reach SSF business model is to service their clients’ needs, from start to finish. Their over view of what they promise is: • “Answer 80% of all calls received within 20 seconds • Call abandon level guaranteed to be less than 4% • 100% call return level with 2 hours • 100% of all orders will be shipped within 72 hours • 95% of all returns will be processed within 24 hours • 98% of inventory received will be available...
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...Managerial challenges in implementing changes and management skills required for dealing with such issues Implementing change is rarely a simple task. In order for managers to be able to enforce change with efficiency and efficacy they must consider and utilise a plethora of managerial skills to deal with the issues that arise. It is not necessarily a management perspective that is the main proponent of change; rather, it is the prerogative of a leader who is more focussed on dealing with change in relation to the rapid fluctuations in markets. The main managerial skills to undertake as a manager or leader attempting to implement change focus mainly on the ability to overcome the resistance to change. This requires a manager to utilize more inspirational and motivational skills to be able to either convince employees that the change is necessary or to help them deal with the new issues that may arise by boosting morale and overall motivation. Another key aspect that the manager must be aware of is the possible reduction in both junior and senior level staff if the change is perceived to have too negative an effect on them. Managers are therefore required to be able to negotiate the terms of the change to be implemented alongside such employees that wish to leave which should allow minor adjustments to be made to the change that will leave every level of the business satisfied. Perhaps the key issue that managers face when implementing change is the occasional need to reduce...
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...Change is inevitable in life. Everything around us is changing with the passage of time. Each individual get a change to bring a change in his life. Some welcome it with a smile as a challenge while other refute it and stick to their stereo type routines. The people who are in favor of bringing changes in their life argue that change is very important to break the monotony of life. They further argue that an order to swiftly excel in your career and financial status, change is inevitable. All the advancements in technology have been achieved through bringing a change. From the marketing point of view, in order to boost the sale of a product, the best way is to bring the changes in the shape and specifications. So change, such as in your company or professional status, brings the diversity, flexibility and financial growth in the life on an individual. On the contrary, those who are not in favour of changing their lives, feel satisfied in their current circumstances. They feel that in order to grow in their own profession and to gain a high position in their career, it is important to be consistent with their current job. They argue that to build a strong relationship one may need patience rather than giving up easily and moving on. So as per them, life is the name of stability and persistence and as a result they opt for that. In my personal opinion change is the law of nature. The group of people who deny change are afraid of the after effects and not ready to except...
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...Introduction To give a wider scope the reader must grasp of what management change is, Moran and Brightman (2001) see it as the continual process of renewing a business’s direction to meet the changing needs of internal and external customers efficiently and effectively. To add on this the culture of an organisation is seen as the underlying values, expectations and assumptions (Cameron, 2008). This highlights how deeply embedded the concept of culture is and how it has a major influence on a business (Deal and Kennedy, 2000). (ii) To change to a role culture CastleHomes will have to use initiatives that bring about the change efficiently and effectively. To do this two models will be applied to the organisation, Lewin’s three step model of change (1951) and Dobson’s four-step approach to culture change (1998). By applying these two models it should provide the business with a sound understanding on which initiatives to implement. Lewin’s three step model of Unfreeze, Change and Refreeze was one of the earliest pieces of work on planned change and is still widely applied today (Myers et al, 2012). Another reason for using this model is because it’s practical nature as it’s easy to understand when looking at complex issues surrounding change (Levasseur, 2001); though many theorists see this model as outdated and only relevant to small scale changes in stable environments (Burns, 2004). To ensure the initiatives are relevant Dobson’s model will also be implemented...
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...Differentiate between the two types of change agents and how one or both can be used in this scenario Change agents in the management field are the first order incremental change and the second order discontinuous change. First order incremental change is anticipatory in its tuning and development and at times paradoxically. First order incremental is a continuous change that may incur acclimation to edifices and proceedings. Second order discontinuous change is fast change that is radical and alters the organization at its core. The big difference between first order and second order change agent is that first order involves development whereas second order does not. What second order entails is the transforming of an organization, which has three different types. Type one is where the organization transitions from an entrepreneurial state to professional state such as FedEx. Type two involves a company that is already established and needs to be revamped or have an overhaul to function how it’s suppose. Type three is the transformation of an established company that may have started as a particular entity but has expanded its services, such as Starbucks. (Palmer, Dunford, & Akin, 2006). First order change agent can be used best within the Coca-Cola organization because of its incremental nature. Since the technicians are scattered throughout regions, a section of that region can be the test phase for the GPS tracking system and the pay per day rate. This region...
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...There have been a lot of changes in my life. Whether global or personal, change will always have some sort of effect on whomever or whatever it may be applied to. Whether the change be good or bad is entirely up to the “victim”. A lot of the changes that had happened to me throughout my life, i.e. growing up poor and moving or growing up in the ghetto, I had originally thought to be terrible. I was a person that most would not want to be, one that I’m ashamed to say that I was. But as change always does, it kept coming. Eventually my lifestyle landed me in jail, where I made the decision to want change. But this time I wanted to control my change and become better through it. So I joined the U.S. Army. This is where I met a good friend who helped me to see that maybe my lifestyle hadn’t been so bad. It had allowed me to see firsthand how cruelty felt and how it affected people. Change taught me to let go of pride, to accept people to the best of my ability. To shut my mouth, and to open my eyes and ears to the words and sounds of the world. It’s amazing what one can learn when they want it. Thanks to change, I came to class without even the slightest inkling of fear because I knew how to listen, learn, and accept. These skills can be applied to all aspects of life, which is why I can’t speak of worry of challenges that I may be met with. I have no fear, just want. I want to think hard, I want to be puzzled. I want to prove that I will never again feel the...
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...The Change i The Change from Size 0 to Plus Size Models in Magazines Women, Girls, and the Media Professor Black December 17, 2011 The Change 1 The fashion industry has been making changes towards a more plus size friendly atmosphere when it comes to magazine covers and articles. According to Lillith Ezine.com “A year ago, a frail, washed-out creature called the waif almost did fashion in. And in what may give conspiracy theorists a sense of satisfaction, magazine editors, certain designers and retailers joined forces like characters in an Agatha Christie novel to deal a death blow to the waif, whom most magazine readers and store customers had rejected” ("Fashion Waifs Disappearing The Fashion eZine-Anorexia,"). I believe a world filled with women and men displaying all shapes and sizes will only inspire consumers to purchase more magazines and media in general. According to Boyd after conducting their research “Preliminary examination suggests that more than half of young women's magazines are upholding elements of the voluntary Code of Conduct for Body Image, through representation of diverse-sized women in their swimsuit issues”(Boyd, 2011). The research they conducted “reviews the promotion of healthy body image to young Australian women, following the 2009 introduction of the voluntary Industry Code...
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...hinder the reports from coming through to upper management. NASA organization needs to fine-tune the way management works together and needs to realize what is really important to the organization. The safety of the workers and the astrologists should be there mane concurred, not that safety problem makes them look bad. When the upper management would get the report and then they looked at the problem and would say it is not really a problem. Then when the employee or contractor would say it is problem they would tell them to prove that it is, just cause they thought it was fine and wanted to get the space shuttle off the ground. This why fine-tuning is important to this organization they had the right way and procedures. They just needed to change how competitive each department was ageist each other and made that would work together on making the safety concerns. Cation of Running Expectations With the NASA organization they need to expect some unanticipated outcomes to the way the organization was being operated. The way the managers was running the organization was very unanticipated on how things would transpire. They had employees that would be competing on projects and would keep things that should have be alrteated to the upper...
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...The Change. ”Spiiiiiiiiiiiiiisssshhhh.”... ”Kling-kling, kling-kling, kling-kling, kling-kling.” It was the whole experience, he just couldn’t get enough of. He kept going on and on, and when all the painting came together it made a big beautiful motif. He didn’t even know it himself, he didn’t know what could cause him to don’t care about anything else, and just disappear into this dangerous hobby. Was it the tinkling sound when he shacked the can? Was it the smell? Was it the feeling in his body – the touch in his fingers, or was it to know that what you're doing was illegal? He didn’t know, he just kept on painting. I was walking home from school, Billy and his gang had made fun of me in front of Maria again. I could take it, but when it was in front of Maria… It was killing me. She didn’t know what to do, if she stopped him I would look like a loser, and if she did nothing it seemed like she agreed with him. Billy was the type everybody loved he was big and strong, and don’t get me wrong, a sweet little boy on the inside how probably just needed a hug, but on the outside he was a big fat loser. He was about a head higher than the rest of the class, and that gave him the rolling in the classroom. But the most annoying thing about him was that Maria thought he was sweet?! Well I don’t know so for sure, but why would she always hang out with him if she didn’t like him? There were so many questions I couldn’t get answers to, and it irritated me boundless. *Riiiiing*...
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...Running head: A change in shift change 1 A change in shift change: Handoff Report Improvement Part II By Paula McKay HCS/587 November 9, 2013 Alex Kadrie A change in shift change 2 A change in shift change; handoff report improvement Effective handoff communication among nurses is an important necessity for safe patient care. As described by Carroll et al “Communication quality is a key requirement of effective interdependent work processes in complex work settings such as hospital-based healthcare” (2011 p. 586). Handoff communication is the transferring of vital, relevant patient information to the next caregiver. Is occurs not only between nurses, but also physicians, and ancillary staff as well. Many studies have discovered the inconsistencies between information handed off to the next caregiver and the information documented on the patient. Healthcare staff has to improve this task by standardizing handoff report more than just the SBAR mnemonic. Within our current organization, implementation of a voice recorded report was established a couple of years ago. It has not been well received within the hospital. Different department have different request for information that they want to...
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...CHANGE AND WHY WE NEED IT Pastor Bill Purvis Of Cascade Hills Church has a favorite saying: Change is Inevitable; but Growth is Optional Growth is the result of a Positive Outlook to CHANGE If you are not changing, you are not growing. Charles Darwin said: It is not the strongest of the species that survive, or the most intelligent, BUT the one most responsive to change: When something is inevitable your best bet is to: 1. Prepare for it 2. Adapt to it 3. Don’t be surprised by the next by always looking for it. Live a Life Of Expectancy…..expecting change. Dr. Spencer Johnson, #1 Best Seller of the Book “Who Moved My Cheese?” said Noticing small changes early helps you adapt to the bigger changes that are to come. If you don’t change your will become extinct: E.g.…is like Block Buster Video and Movie Gallery….with the event of RED BOX $1.00 There are no more Movie Galleries and Block Buster’s around why….change in movie rental industry. Lets establish here that GOD does not need to change, we do. And in fact he said “I am The LORD and I Change NOT” So if change is inevitable then we don’t have a choice but to change. Change What? LIFE: by that we talking Experience, Life Experiences The SUM total of your life now is made up of your experiences and the decisions you have made in the past. If you notice, it’s really how well you adapted to life’s changes determined your success today. If you change your life you change your experience and Vice Versa...
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...Influences on Change Chris Tucker University of Phoenix Influences on Change Checklist * Customer Pressure Customers may be leaving and reporting that they are not happy with how they have been treated, unhappy with the product that was bought or unhappy with the policies of the organization. Customers may also apply pressure while they are still in the business by making complaints about that business. * Competition Sales may have declined because of competition from a company that is similar and has always been an opponent in the business arena, or there may be competition for a new company with a new way of winning customers. If a business wants to remain competitive, it will need to make the proper changes to fight back and regain their customer base. * Technology Technology can bring positive change to any organization, by boosting efficiencies or making new products possible. It can also hurt and organization that is dependent on the old way of doing things. * Industry Regulation The industry that an organization may be a part of can be subject to new regulations and may simply have existing regulations changed. The new regulations may only affect a part of the organization, but it is very possible that every aspect of the way the business is ran will have to change to comply with the new regulations. * Catastrophic Events A catastrophic event can destroy a business immediately, but if that business continues to operate in the wake...
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...When I talk about change, I always remember 1 beautiful quote about change. “Change is nature, and it starts when we decide.” Actually the quote I got is from a cartoon movie “Ratatuille”, a story on rat and how the rat change their lifestyle from just becoming an ordinary ruthless and useless rat into a chef rat. It is a good movie to enjoy. Day by day, my life is influence by thise phrase. I still remember that I have always fails to lose weight. That is the biggest change that never change. Until one day, when I start to think why did not I believe what I believe. I believe that change is nature and it will start when I decide. But I never do it. Therefore, I deciced. I decided to change my diet plan and start for low in calory diet. I start my day with exercise. I set the dateline. I read all book related to diet. To me, information is important to know that we are doing right. Everyday, ate less rice with lots of vegetables, sometimes I switch my normal menu to oat because people say oats are good for health and heart. I exercized early in the morning. I still remember during the semester break after I completed my first degree, I used to be at home. I take this opportunity to use the time optimumly. Oohh..i forgot to mention, the is one friends that tells me that I should go into diet. I don’t know why I start to think seriously when I heard her tell me that I need to lose weights. Before this, I am so complacent with what I am. Lets go back to the story then. I used...
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...When a company or organization decides to introduce change and introduce new innovative ideas, many strategies can be brought to the table to ensure a smoother transition. Making sure the entire team or group understands the changes that are going to take place is very important to ensure an overall successful environment. By ensuring that all members of the group/organization completely understand this new transition, an open door policy would be very effective in making sure each individual is on the same page. This will also allow members to become part of this new change or plan, and will also help to develop a sense of trust in the new program Change, innovation, and even creativity are not new concepts in the framework of organizational development. The past few decades we have witnessed the development of several theoretical models aiming to improve the way organizations function. Change demands both creativity and innovation. According to Pearce (Pearce, 1974), individual culture exerts a negative influence on creativity, however, "were it not for creativity, culture itself would not be created." Innovation means successfully drawing on new ideas. All innovation begins with creative ideas. Thus, creativity is the starting point for innovation. Changes in innovation are necessary for the successful exploitation of new ideas. In an organizational setting, creativity is the generation of an idea, and innovation as the implementation of these creative ideas, known as creative...
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