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Characteristics of a good manager

There are many qualities and skills we can associate with being a good manager, many involve how you portray yourself to your workforce or how you interact with them. But how do we define who or what a good manager is, are there predetermined qualities that apply in all cases, or does It depend on the context in which the manager is working?

One key area in the functioning and success of any business is teamwork, a business will not thrive if there are very evident divisions between hierarchical levels and also fractions between employees of the same level. A ‘good’ manager should be able to build up a relationship with his or her workforce and instil a sense of community and joint responsibility. If a manger can achieve this then everyone will be pulling in the same direction and striving towards the same set of goals, this should increase efficiency or raise output levels.
[Tom Hopkins, 1996, http://www.selfgrowth.com/articles/Hopkins11.html]

A manager may create a sense of teamwork by setting achievable goals and targets to work towards for his or her team. As a manager you will have an overall target of say £500,000 extra revenue this year. To achieve a target a manager must delegate responsibilities to each member of his or her workforce. For instance each salesperson may be set monthly sales targets, which if achieved will in turn help to achieve the companies overall goals for an operating period. For these individual targets to be realistic the total goal must be realistic. A manager can only set a practical goal if they have an overall understanding of the company, things such as; the companies past performances, its market share, its competitors and market conditions. An appreciation of all the things listed above will enable a

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