...Innovation in Outsourcing: The Case of The Procter & Gamble Company Case Study by the Academic Team from The University of Tennessee, College of Business Administration GEO IAOP’s Global Excellence in Outsourcing Award www.IAOP.org P&G: Taking Innovation to New Levels of Value through Partnership INTRODUCTION Many people believe innovation springs serendipitously from some kind of “aha” moment – literally a bolt out of the blue. P&G knows differently. Innovation has been the corporate lifeblood since P&G’s humble beginning in 1837 when William Procter and James Gamble signed a partnership agreement formalizing The Procter & Gamble Company. Today, P&G’s products touch and improve the lives of over 4.8 billion consumers in 180 countries. Fifty “Leadership Brands” include some of the world’s most well-known household names with 25 of these 50 brands each generating more than $1 billion in annual sales. Simply put, this degree of corporate growth could not be achieved without significant innovation across all aspects of the business even extending to our relationships with suppliers and partners. In 2001, P&G radically changed its approach to Research & Development (R&D). Instead of relying solely on its own, highly capable R&D resources, P&G welcomed ideas from individual entrepreneurs and scientists from other companies, and universities, the concept came to be known as Connect & Develop; the goal was to gain half the ideas from inside and half from outside the...
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...competitive advantage.”(Lafley, 2008) COLLABORATION AND INNOVATION AT PROCTER & GAMBLE CASE STUDY Prepared by: xxxxxxxxx Lawrence Technical University Management Information Systems, MIS-6013 Professor Patrick Mach Evans February14, 2012 Table of Contents Introduction 3 Analysis 6 Conclusion 16 References 17 Introduction When the typical consumer hears the name Procter and Gamble they might think of Ivory Soap, Tide, Pantene, Pampers, or possibly Swiffer. The reason being is that these are a just a few of the everyday household products that have been contributors to the huge success of Procter and Gamble. But when another consumer product company hears the name Procter and Gamble – they think of innovation, leaders on the cutting edge of technology, and one of the front runners in globalization. Procter and Gamble, also known as P&G, has been a key element of American business for over 150 years. In 1837 a small soap and candle company formed in Cincinnati, Ohio. This little business, named after brother-in-laws, Procter and Gamble, has since grown to a global giant with 138,000 employees working in more than 80 countries. (P&G Revolutionizes Collaboration with Cisco, 2008) P&G is the largest manufacturer of consumer products in the world and one of the top 10 largest companies in the world by market capitalization. (Laudon & Laudon, 2012) p.75. Proctor and Gamble realized strong growth from the mid 1940’s to 2000 on both a...
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...Table of Contents 1.0 Question 3 (Plagiarism) 3 1.1 What is plagiarism? 3 1.2 Types of plagiarism 3 1.3 Why students plagiarize? 3 1.4 The effect / consequences of plagiarism 3 1.5 Prevention of plagiarism 3 1.6 Conclusion 3 1.7 References 3 2.0 Question 4 (GST) 5 2.1 What is GST? 5 2.2 Elaboration on GST 6 2.3 Conclusion 6 2.4 References 7 3.0 Question 5 (Nursery) 8 3.1 Promotion of Nursery school and day care 8 3.2 References 9 4.0 Question 6 (Bicycle Lanes) 10 4.1 Introduction 11 4.2 Purpose 11 4.3 Problem 11 4.4 Solution 12 4.5 Conclusion 12 4.6 References 12 5.0 Question 7 (License) 13 5.1 What is driving license? 13 5.2 Requirement and Procedure to get a driving license 13 5.3 References 15 1.0 QUESTION = Plagiarism has become an issue of growing concern across universities in Malaysia and internationally. Discuss. 1.1 What is plagiarism? Plagiarism means stealing another person’s works, ideas, research, language and thoughts and treated as one own original work. Plagiarism is originated from two Latin words; plagiaries which means an abductor and plagiary which...
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...Summary Statement/Abstract P&G is a global company that is involved in many different markets including beauty and grooming and household care. The company has been through a lot of change due to the O2005 project that was undertaken in 1999 and saw a complete overhaul of the company during those years. One product that also was involved a lot during that time was the SK-II skin care product which was popular in Japan and a man named de Cesare wanted to take the product global to either the Chinese or European market. However, in order to do this there was a lot of analysis and research which had to be done to determine which market was the best to move the product to and de Cesare had to make a recommendation to the GLT knowing that he must do everything possible to make sure he made the best decision possible. As Paolo DeCesare, what factors do you need to consider before deciding what to recommend in your SK-II presentation to the global leadership team (GLT)? What kind of analysis will you need to do in preparing for that meeting? As Paolo DeCesare there are a lot of factors to consider before deciding what to recommend in the SK-II presentation to the GLT. The biggest factor of course to consider is the profitability of the market or markets that would be chosen to enter in an effort to have SK-II become a global brand within P&G. In order to determine this there is a lot of analysis that goes into determining whether a market will be profitable and could include...
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...What Lafley brought to the table wasn’t exactly a change in the business processes of P&G, it was more of a change of lifestyle and personality. Jager had come in trying to rip apart the current culture and rebuild it from the ground up in his eyes. What happened was that P&G pushed back at him, and caused an instant revolt that almost tore the company apart. In comes Lafley, who was the complete opposite of Jager’s gruffness. Lafley was more soothing and built his personality around persuading others to buy into his image. He didn’t try to force himself onto the employees, but reassured them that they still had values. Lafley knew that he had to put himself onto the ground level and get people to agree with him on the images that the company needed. He ingeniously did this by sending out memos stressing the core values of P&G and what it stood for. He stressed that the emphasis of P&G was still “ to improve the everyday lives of people around the world with P&G brands and products that deliver better performance, quality, and value. The value system-integrity, trust, ownership, leadership, and a passion for winning: not going to change. The six guiding principles, respect for the individual, all not going to change.” Once he had the people around him accepting him, he began to incorporate his vision. He made it known that his view of “any business doesn’t have a strategy is going to develop one: any business that has a strategy is either going to change it, or improve its execution”...
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...Scope was introduced in 1967 by Procter & Gamble, is a green mint tasting mouthwash, and was positions as a great tasting mouth refreshing brand that provided bad breath protection. Scope held 32% share of the Canadian market for 1990. In 1970 Scope became the market leader in Canada, with many competitors, such as Listerine mouthwash that was launched by Warner Lambert in 1977 and it was a direct competitor to Scope, it had nearly the same characteristics as Scope with a 12% of the market share during that time. But the major competitor for Scope was Plax, a brand by Pfizer Inc, which was launched in Canada in 1988 on a platform quite different from the traditional mouthwashes, and gained a 10% share since launched. Plax detergents were supposed to help loosen plaque to make brushing effective. Before the entry of Plax, brands in the mouth wash market were positioned around two major benefits that are fresh breath and killing germs, whereas Plax was positioned around a new benefit as a plaque fighter and claims Plax removes up to three times more plaque than just brushing alone. In studying the current situation and preparing for a strategic plan, Gwen Hearst reviewed the available information and surveys for the mouthwash market and Scope showed that 75% of Canadian household use 1 or more mouthwash brands. The company’s market research revealed that users could be segmented to “heavy” users that comprised 40% of all users and to “medium” users that comprised 45% of all...
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...former "Flying Tigers") paint scheme, at the National Museum of the United States Air Force. The P-40 Warhawk was not the best American fighter when the United States entered the World War II, but if it was the most numerous type available in large-scale production. The P-40 was among the most ubiquitous fighter plane. It was the third most-produced American fighter, after the P-51 and P-47. The P-40 was easy to build and maintain and it offered the additional advantage of low cost, which kept it in production as a ground-attack aircraft long after it was obsolete as a fighter. The P-40 saw combat in many war theaters, in wide variety of climatic conditions...
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...off, hypertension is more commonly known as high blood pressure. It affects your cardiovascular system by forcing the blood against your artery walls throwing off your hearts natural homeostasis. More simply put, the smaller your arteries have become, due to fat and plaque buildup, the harder it is for your heart to push the blood through them, and the more tired it becomes. In order to correct your hearts natural homeostasis we need to work together to get your blood pressure back down to normal. Homeostasis refers to your body’s feedback system, or loop. First a stimulus disrupts your homeostasis, in this case it stimulates your heart and causes your blood pressure rise because of nerves, or exertion. In normal homeostasis, the baroreceptors in the blood vessels would send a message to your brain and your brain would tell your heart to relax. In your case, the high blood pressure isn’t a sudden onset, the plaques in your arteries have been building for years, and at this point your body’s homeostasis can’t not correct the issue on its own. This is where the medication will come into play, it will help fill that gap in the homeostasis process and your body will begin to return to back to normal. Your heart is one of the most important organs in your body, so the tips I will give you may seem like a hassle, but they are very important to maintaining your health. By not making these changes there may be some severe consequences. A few small tips with a lot of impact...
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...Chris P. Bacon is a 40-year-old male caucasian with chronic low back pain. Chris is approximately 6 feet tall and weighs 200 pounds. He’s originally from Flagstaff, Arizona, but currently resides in Phoenix with his family. Chris is married and has two children, Natalie (age 14) and Michael (age 9). Mrs. Bacon is a housewife and Chris is employed as a full time security guard at a mall. He earns about $24,000 a year. Some of his most strenuous activities include walking and standing for long periods of time with occasional running. Outside of work, he is mostly inactive. Mr. Bacon used to have a close relationship with his family before the onset of his back pain. His daughter does not comply to their parenting strategies and his son, Michael,...
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...sample and 67% is the sample statistics. Bennett, Briggis, & Triola (2009) the raw data is collected from a subnet of patient with high cholesterol (p.3). Which indicate this as a sample from the raw data and sample statistics. b) An investigation of 150 randomly selected local restaurants concluded that 42% of local...
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...chapter describes and explains the methodology deployed in this study and at the research methods reading which informed my choice of methods. This study is a practical project of field study type. Chapter One introduced the subject of this dissertation, i.e. to investigate the nature and impact of national and local initiatives on geography teaching in schools with ICT (Information and Communication Technology). The focus is particularly the significant factors that influence and facilitate teachers’ ability to embrace ICT and incorporate it in their geography teaching and use it with pupils. I am interested in discovering what the main barriers are to teachers who do not integrate ICT in the geography curriculum. This had to be “doable within the time, space and resources available” (Blaxter, et. al., 1999, p.25) and was refined from the early rather ambitious aims to being more focused. The are many models of the research process, most of them devised according to a series of stages. Cohen and Manion (1994) identify eight stages of action research, which appeared rather too scientific in approach, as I was seeking to “understand individuals’ perceptions of the world” (Bell, 1999, p.7). Other representations of the research process, including one with five stages of research shown in diagrammatic form showing design, sampling, data collection, data analysis and the report are presented by Blaxter et. al. (1999, p.8). This seems to be a rather over-simplification of a long...
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... 1) If p, then q. 2) p. ------------------- 3) Thus, q. This form is called modus ponens ("the mode of putting": put p, get q ). Taking p to stand for "I study", and q to stand for "I get good grades". 1) If I study, then I get good grades. 2) I study. -------------------------------------------------------- 3) Thus, I get good grades. Example no.2 1) If p, then q. 2) Not q. -------------------- 3) Thus, not p. This form is called Modus tollens (" the mode of taking": take q, take p)."Not-q" simply stands for the denial of q, that is for the sentence "it is not the case that q."The same is true for "not-p." 1) If I study, then I get good grades. 2) It is not the case that I get good grades. -------------------------------------------------------------- 3) Thus, it is not the case that I study. Example no.3 1) If p, then q. 2) If q then r. ------------------- 3) Therefore, if p then r. This form is called Hypothetical syllogism For instance 1) If I study, then I get good grades. 2) If I get the good grades, then I pass the course. -------------------------------------------------------- 3) Therefore, If I study then l pass the course. Example no.4 1) p or q. 2) Not- p. ------------------- 3) Therefore, q. This form is called Disjunctive syllogism. For instance 1) Either I study or I get good grades. 2) I can't study. ------------------- 3) Therefore, I get good grades. Example no.5 1) p or q. 2) If p, then r...
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...The Qualitative Report Volume 14 Number 1 March 2009 42-60 http://www.nova.edu/ssss/QR/QR14-1/diaz-andrade.pdf Interpretive Research Aiming at Theory Building: Adopting and Adapting the Case Study Design Antonio Díaz Andrade The University of Auckland Business School, Auckland, New Zealand Although the advantages of case study design are widely recognised, its original positivist underlying assumptions may mislead interpretive researchers aiming at theory building. The paper discusses the limitations of the case study design for theory building and explains how grounded theory systemic process adds to the case study design. The author reflects upon his experience in conducting research on the articulation of both traditional social networks and new virtual networks in six rural communities in Peru, using both case study design and grounded theory in a combined fashion in order to discover an emergent theory. Key Words: Case Study, Interpretive Approach, Theory Building, and Grounded Theory Introduction Researchers adopting a case study design face a number of challenges in making their argument. Yin (2003) himself warns researchers who adopt a case study design to be conscious that their findings will be challenged and prefaces his book enumerating the alleged weaknesses in the case study; a methodology that downgrades the academic disciplines and lacks sufficient precision, objectivity, and rigour. We should note that those warnings come from an author who operates from...
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...customers; (4) learning and growth, the people and system capabilities that support operations. A company’s strategy influences the measures it uses to track performance in each of these perspectives (Horngren, Datar, & Rajan, 2012, p. 470). UNUM’s success with its balanced scorecard has been the result of getting a number of fundamental things right (Building and Implementing a Balanced Scorecard, Case Study: UNUM Corporation, 1999, p. 13). Vision and Strategy, the vision is the future and the gap between now and the future leads to a plan of action to achieve the vision. How we get to the future involves strategies. UNUM’s strategic goals and measures are to support a clearly defined and meaningful corporate vision (Building and Implementing a Balanced Scorecard, Case Study: UNUM Corporation, 1999, p. 2). Each perspective in UNUM has a vision, quantitative measure and goal. What makes the UNUM scorecard particularly powerful is the strategic implementation framework; the scorecard aims to focus the organization onto time-sensitive achievements. UNUM’s corporate vision is, ‘We will achieve leadership in our businesses.’ The corporation has a specific vision for each of its four scorecard perspectives (Building and Implementing a Balanced Scorecard, Case Study: UNUM Corporation, 1999, pp. 2-3). Financial Perspective evaluates the...
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...What, Why, When, Where: A Case Study Abbott Liberty University There are many questions that are asked about the nature of case studies. The next few paragraphs will address some of the common questions regarding case studies and provide basic answers. The answers are not by any means inclusive or exhaustive. The purpose of this paper is to provide a general understanding of a few questions concerning case studies. What: Case Study A case study is an approach to research that focuses on gaining an in-depth understanding of a particular entity or event at a specific time. To unpack this a little further we can go on to say that any and every detail of the subject’s life is investigated. There are the case studies that will simply observe the subject’s current environment and behavior or the researcher may reconstruct the subject’s complete history. Either way, “Case studies allow a researcher to investigate a topic in far more detail than might be possible if they were trying to deal with a large number of research participants (nomothetic approach) with the aim of ‘averaging’” [ (McLeod, 2008) ]. The main idea of a case study methodology is to “explore individuals or organizations, simple through complex interventions, relationships, communities, or programs” [ (Baxter & Jack, 2008, p. 544) ] to promote a greater understanding of various phenomenons. There are several types of cases: explanatory, exploratory, descriptive, intrinsic, collective, and instrumental...
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