...uses feedback from the focus group and customer satisfaction surveys. The purpose of the survey is to close the gap between the organization and its consumers. An important question to ask is “How satisfied are the customers?” The business has to understand what is important to the consumer. The research study focuses on who, what, when, and where. Improving customer service sends a message to the customer of respect and appreciation of his or her business, and the business it focused on staying abreast to his or her needs. ABC auto manufacturer has been successful for the past 80 years. Unfortunately, as the years progressed the average age of its customers has been more than 50 since 1990, and logic dictates that the consumer base organically will shrink. ABC autos are high-end with an average cost in excess of $50,000. ABC auto Management has decided the target market for this automobile will be adults in the age range of 35 to 45 years if ABC will survive. The next step for ABC is to create a business research plan to accomplish its goals. Management needs to formulate a plan to attract customers in the age range of 35 to 50 to expand its customer basis and increase profits. ABC has modified the physical design and performance attributes of its automobile lineup imitating Cadillac’s approach. Matarazzo (2012) article stated the following: Cadillac, historically popular among older adults, is in the midst of a product renewal...
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...History Creating ABC From the organization of the first true radio networks in the late 1920s, broadcasting in the United States was dominated by two companies, CBS and RCA's NBC. Before NBC's 1926 formation, RCA had acquired AT&T Corporation's New York City station WEAF (later WNBC, now CBS-owned WFAN). With WEAF came a loosely organized system feeding programming to other stations in the northeastern U.S. RCA, before the acquisition of the WEAF group in mid-1926, had previously owned a second such group, with WJZ in Newark as the lead station (purchased by RCA in 1923 from Westinghouse) . These were the foundations of RCA's two programming services, the NBC "Red" and NBC "Blue" networks. Legend has it that the color designations originated from the color of the push-pins early engineers used to designate affiliates of WEAF (red pins) and WJZ (blue pins). After a three-year investigation, the FCC in May 1940 issued a "Report on Chain Broadcasting." Finding that NBC Red, NBC Blue, CBS, and MBS dominated American broadcasting, this report proposed "divorcement", requiring the sale by RCA of one of its chains. NBC Red was the larger radio network, carrying the leading entertainment and music programs. In addition, many Red affiliates were high-powered, clear-channel stations, heard nationwide. NBC Blue offered most of the company's news and cultural programs, many of them "sustaining" or unsponsored. Among other findings, the FCC claimed RCA used NBC Blue to suppress competition...
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...Summaries (Highschool Music Methods) Artistry in Effective Teaching: Command of Content and Mastery of Methods Effective music teaching as artistry is one of the key points in this chapter. Teaching music is an artistry because it involves performing as well as musicality. Teaching music is a “planned performance” in the sense that a music teacher prepares his/her lessons and then “performs” it in front of his/her class. In order for music teaching to become artistry it is, first and foremost, essential that the teacher possesses a good command of his/her content or subject matter. Having a good command of and intimate knowledge of your subject matter is not a simple thing because your subject matter is composed of everything you have learned in college. That knowledge will help you, as a teacher, to “lead all types of students in the study of sequential concepts and skills.” The sequence mentioned and its content may come from a number of sources. A music teacher preparing his/her sequence of study and content must take into consideration the following: the music curriculum of the school that employs him/her, the past lessons of the students, chat he/she has learned in college, music appreciation books, contents of different teaching approaches (Kodaly, Orff, Suzuki, etc.), the National Standards of Competencies, as well as curriculums of other music programs that may be helpful. Another key point stressed in this chapter is the use of “high-quality (music) literature.” This...
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...Disney Case Analysis 3. What sort of company did Eisner inherit? Provide a brief summary of the company at the time Eisner took over (discuss each of its business lines in 1-2 sentences that highlight the most important issues). Eisner inherited a family entertainment company that began as a nonhierarchical organization where no one had titles and everyone was on a first name basis. Walt’s theory was that you didn’t need a title because you knew if you were important. Disney’s philosophy was to create universal timeless family entertainment and believed in the importance of family life maintaining its adherence to the Disney formula for family recreation. The company believed and always aimed to provide an experience that the families would be able to participate in and take joy in together and always with a commitment to excellent in all facets of the business. When Eisner took over the company’s financial performance had deteriorated. Disney was incurring heavy costs trying to complete projects on time i.e. EPCOT center and Euro Disney and the Disney Channel. He viewed “managing creativity” as Disney’s most distinctive corporate skill and pursued with the development of synergy through vertical integration. With this philosophy, Eisner inspired and managed Disney. Disney mushroomed with Eisner’s extreme corporate vision which he targeted at an annual revenue growth target and return on stockholders’...
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...behind ABC’s decision to close ABC shops (Battersby 2015) on the basis of strategic evaluation of both external and internal environment by applying analytical tools. The possible outcomes of this action will be critically assessed. Analysis 1. External As reported by Owens (2015), the main consideration of management is the disappointing profitability of ABC shop. Macro environment is evaluated by applying PEST and Porter’s Five Forces framework introduced by Jones (2015). PEST Political: Compared with industry-level, ABC group is facing more significant political impact at company specific level. On the one hand, the state-owned ABC benefits from large government funding as it enables ABC to carry out robust long-term strategy with clear income forecast. As discussed by McNair and Swift (2014), ABC has been acknowledged as producing good-quality news to serve public interest. On the other hand, being public means ABC suffers more political tension than private media. Especially when the Australia government announced to cut ABC funding by $ 254 million despite promising not to before the election (Hutchinson 2015), currently ABC is confronted with big challenge of delivering consistent service with less budget, keeping good relationship with successive government while remaining political-neutral in broadcasting, reminding people of its achievements and promoting public image to weather the storm. Overall, cutting funding gives ABC a hard time and enforces the company...
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...Sarah Waring Topics in Hip Hop Thomas Taylor Cultural Analysis: Queen Latifah Queen Latifah is an African American female MC turned TV and movie actress. Her raps and or songs served different social purposes and her focus has remained unbreakable. Latifah’s values could and can be heard in her music. Latifah was skilled at her craft and was able to reach out and connect with her intended audience. It is a known fact that Queen Latifah’s music is deeply connected to the women’s empowerment movement. Latifah’s music served a plethora of social purposes. The term feminist refers to and individual that advocates for women's rights on the grounds of political, social, and economic equality to men. “I am someone with or without this man. I am someone with or without this job, with or without these tight jeans. I am a strong woman. I can survive," (Latifah, ABC News) said while explaining the importance of confidence in the lives of women.” We see that Latifah is what one may refer to as a feminist in her song, “Ladies First”. Points made within this song received a substantial amount of attention from the media because of its political standpoint. The song depicts how women come second in society and while the discussion of the topic is great, women and their place in society is a very controversial topic. Latifah stood her grounds and remained true to people of her gender (specifically African-American women) and she did so by repeating the phrase “ladies first”...
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... Instructor: Michael Phillips Date: 8/5/2013 Site Visit Essay Paper Site Visit Essay Paper Cognitive behavioral techniques are used during a counseling session in a hospital or office setting by therapist. Although I was unable to do a current Site visit to a human service department of a company to write my report, I do know from my own experience some things pertaining to programs that employ behavioral or genitive intervention and or models. In this paper I will attempt to explore some areas within a cognitive intervention such as: • What population participates in the program? • Who presents the program? • How the effectiveness of the intervention is measured • How do they determine a need for the program? • Do they have plans for other programs that use behavioral models and techniques? • What other models and theories are represented in their programs. As we look into the population of participants, it ranges based on the type of behavior being addressed, intervention and motivation strategies. Last year, when I attended my counseling session, it was held in a group session with different people of all ages. This particular group session addressed issues of anxiety and depression. I quickly learned that many people have issues with anxiety and depression, yet they are hesitant to get counseling to change the behavior. Although some may want the help, they often have the fear of having to take...
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...The Effects of Music Videos on Kids It is a fact that music and visual pictures affect Kids. At Day Care they use music and pictures to teach kids, singing ABC’ s for instance. They also use pictures to teach kids animals, truck, cars, etc. You can even go back to biblical times, David played a harp to calm a vicious animal. Studies have shown that certain love songs help dolphins mate, has a slow sweet love song ever put you in the mood. So in my opinion I believe it is hard to dispute that music has some effect on all people, but in a youth that is still developing their values and morals I believe it has a lot of effect. So imagine combining both music and pictures , you get music videos. It is hard to pin point why students are in elementary, middle school, and high school grades dropping plus a higher dropout rates are higher . Plus kids are getting STD,s and pregnant at an earlier age. But look at all the sex and sexual things that are in music videos. This kids look up at these artist as role models, but the artist take on none of the responsibility . Just as the kids at day care song songs of ABC, s now it’s about sex, drugs and rock n’ roll. The extensive watching of videos has greatly affected the demeanor of dressing in female and male teens. I believe strongly that the sex in music videos is one of the main reasons grades and the youth values on sex have changed. ( Lopez., 2007) . Another horrible vision that the music videos depict is the use of drugs and...
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...planning strategies and forecasting which, eventually leads them to maximizing profit for each unit sold that still matches what consumers are willing to pay for an item at a particular point. This whole process is what leads us to toward price equilibrium. In this age of technology, exploring the decline in the price of music is something that has influenced the entire music industry and has made them find other streams of revenue that will help the industry stay alive. Let us explore what happened and how the market equilibration process has changed over time in the music industry. In the 90s a dramatic change to the music industry happened where music was beginning to be made digitally and these songs could be saved to hard drives and emailed to anyone at any time with no change in the quality. At that time the market equilibrium price was around $14 per album and single song sales was non-existent. Fast forward to the present time, album sales are still constant and usually sell for $10 max, but most of the revenue in the music industry is single driven and the price points are constant at no more then $1.29. Having worked in the music industry for over 15 years, change is an understatement when it concerns generating revenue. Most of the revenue in the 90s was from album sales, CD manufacturing fee, and distribution fees. The fees are not what they used to be and we had to find other revenue sources to make up for the shortfall. In this graph you will see that the...
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...extremely loud noises, unorthodox fashion style, and often offends the people who hear it. This is not necessarily all true. Yes punk rock is loud and it may offend people, but it does have a purpose and conveys its own meaning. Punk formed and developed as a reaction against oppressive figures of authority and as a musical and social outlet for teens that strayed away from the mainstream. Punk rock music has an extensive history. “While punk’s anti-authoritarian and rebellious imagery has its antecedents in both the 50s and 60s, the music itself was very much a product of its environment and decade - the 70s” (encyclopedia). The attitude of punk has been around almost twenty years before the music and the music was able to communicate the messages of athese rebellious teenagers. The roots of punk are disputed constantly. Some believe it started in U.K., while others claim it started in New York City. Regardless of where punk started it still has the same foundation anywhere in the world. John Savage brilliantly explains this concept of punk in Pre-Punk Rock: Strakhov 2 In fact, what became known as Punk during 1975 and 1976 had been floating around in various different guises in several cities during the previous few years: New York, Cleveland, Paris, and London to name but four. It was an international sense of boredom with the prevailing culture that saw misfits of all hues go back to maudit, maladjusted noise and try it on for size. Throw it at the wall, fuck you all: life...
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...has purchased a new laptop named ABC-WS680. You join ABC-WS680 to a domain after performing a clean installation Windows 7. How can you make sure the connectivity to the domain from ABC-WS680 using Direct Access connections? A. By installing a computer certificate on ABC-WS680. B. By disabling User Account Control (UAC) on ABC-WS680. C. By modifying the network connection properties on ABC-WS680. D. By adding the computer account for ABC-WS680 to the RAS and IAS Servers group in the domain. Answer: A Explanation: QUESTION 2 You work as a desktop support technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. The network contains a data file server named ABCSR03 which contains ABC_Data shared folder and running Windows Server 2008 operation system.. You have been assigned a client computer named ABC-WS680 running Windows 7 operating system. You need to ensure the availability of the files in ABC_Data share and maintain encryption even when ABC-SR03 has been disconnected from the network. How you can accomplish this task? (Each correct answer presents part on the solution. Choose TWO.) A. By copying the files from ABC_Data to the Documents library on ABC-WS680. B. By encrypting the files in the ABC_Data share on ABC-SR03. C. By enabling encryption of offline files on ABC-WS680. D. By enabling BitLocker Drive Encryption on ABC-WS680. E. By making ABC_Data available offline on ABC-WS680. F. By...
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...title page) on the back windows of their cars, walking into their probation officers office with Psychopathic Records gear on, even just walking down the street with an Insane Clown Posse T-Shirt on. Why are all Juggalos being targeted, instead of just those with affiliations to an actual gang? Has this kind of blatant labeling of an entire fan base ever happened in music before? What is Psychopathic Records and the Insane Clown Posse doing about the FBI’s new label on Juggalos and what impact is it having on the band, and the business they represent? What is a Juggalo? It’s not just the name of a song by the Insane Clown Posse, it is the name given to their ultra-loyal almost cult-like fan base. To the fans of the band, it is the name that was used to describe the audience at a live concert in 1994 by Joe Bruce, better known to the Juggalos as “Violent J” during the song “The Juggla” from their first full length CD Carnival of Carnage. (Joe Bruce, 2003) Since then the fan base has bloomed and the word has grown to mean fans of any artist on the groups own label Psychopathic Records. There is an annual music festival called the “Gathering of the Juggalos” where fans around the world come together to listen to all of the bands on Psychopathic Records, and other bands that the fans have grown to admire...
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...Start My Own Business What new business would you start and why? What are the steps you would take? What type of accounting system would you use and why is it important? What are the pros and cons of owning your own business? Americans enjoy various entertainment places, such as beer bars, music bars, sports bars, gay bars, lesbian bars, etc. Coming from another country, I had hard time finding a quiet place where I didn’t have to raise my voice to conduct informal communications with my friends or with somebody important while enjoying a cup of fresh green leaf tea. I believe there are tea bars in New York or California where Asian people reside, and I heard that there is one in Miami, but there is nothing in Ft Lauderdale, where I live. Luckily, we have Starbuck Cafe, which is close to the environment I am looking for; however, it is still a fast food industry, where people come to grab a cup of coffee and go. Others, like me, try hard to find a quiet corner in all the noise. I miss the times that I spent with my friends in the tea bars in my country. So, I dream of having a tea bar here, where it provides a peaceful place for people to enjoy a calm chat while having a cup of quality tea, and a little relaxing time for themselves. Americans could realize the potential of slowing down and smelling the roses. The economic slowdown might be that opportunity for people to slow down and enjoy a cup of hot tea that they have to drink carefully and slowly fully appreciate...
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...Who wants to be a millionaire). But is this a sustainable scenario? INTRODUCTION 2/2 Disney Stock Performance vs SP500 350% 300% o Total assets grown steadily from 2.4 billion in 1983 to 45 billion in 2000, which also confirms the constant growing / diversification across years. A huge investment step occurred in 1996: from 15 to 37 billion - acquisition ABC ($19B) 250% 200% 150% 100% 50% 0% -50% o From 1996 – company didn’t attain the expected 20%/year ROE (decreased from 11% to 4% from 1983 to 1997) o Stabilization of operating margin, ROA and ROE while developing activities (increased revenue & net income, increase of assets) o In 1998 and 1999, the situation worsens internet failure (portal and subscription service) and increased costs in overall activities (live action and animated films and sports programming) WHAT ARE DISNEY’S CORE COMPETENCIES? 1/2 Disney distinguishes itself from other companies in the entertainment industry by: Mastering specific techniques and technology enabling innovation and creation of unique animated characters, a dream atmosphere (storytelling) and music. Widely...
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...when you think about music the first thing that comes to mind is entertainment. Music is not just bound by entertainment; music can also be inspirational, motivational, and educational. Inspirational music compels the listener to perform an activity or at least make the listener believe in themselves. Such songs as When you believe by Mariah Carey and Whitney Houston and Never would of made it by Marvin Sapp provided excellent examples of inspirational, for they give the listener hope where there might not be any. Motivational music has the ability to lift us up, make us smile, encourage, motivate, and teach us valuable life lessons. Such songs as I feel good by James Brown and I like to move it move it by Reel 2 Reel motivate people to get into that desired mood to be able to perform certain tasks, such as work or any other extra-curricular activity. Last but not least music has dramatically affected the way we educate ourselves. Educational music is both entertaining and informative. Research shows that children learn better through music than through almost any other medium. Through music many listeners are able to comprehend as well as remember what is trying to be taught better. Some educational pieces would include The ABCs, Bunny Song (How to tie your shoe), and Why do leaves change colors. These songs provide children with a familiar and comfortable way of learning. In closing, music has multiple purposes; it is not just limited to entertainment. Music inspires us to do great...
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