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Academic Advising

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A Case Study Analyzing the Integration of Technology and
Academic Advising in Higher Education

Retention studies have long recognized academic advising as one of the most effective strategies, along with orientation programs and continued academic support, for improving student success at the higher education (university) level. Although it is impossible to tie advising practices directly to retention, good advising can result in many positive outcomes that are also associated with high retention rates, such as effective career and academic planning, overall student satisfaction, familiarity with campus resources and support services, and interaction with staff outside of the classroom (Nutt, 2006, p. 69).
As the classroom continues to evolve …show more content…
When students enroll at PSU, they are assigned an advising group and an academic advisor. The online portal automatically connects the student to their advisor by providing pertinent contact information, including email, phone number(s), instant messaging usernames, and office locations. The advisor who oversees each specific group of students also has access to the student portals and can build a group-exclusive discussion board, file exchange, blog area, and peer-advising subsets. By using instant messaging, advisors can be reached seamlessly and in a convenient manner. Advisors have the capability to provide students with audio, webcam, or video access, and in some cases, can even share their screen with students to ensure there is no confusion in messaging (Perry, …show more content…
Technology is a tool that advisors can use to improve communication with students, improve the effectiveness of advising by allowing for more in-depth advising that helps students be more successful, and improve graduation rates by reducing the instances of inaccurate advising due to human record keeping error. Technology gives advisors the power to be actual advisors and not simply website readers and regurgitators. Steps are being taken to give technology a bigger role in the advising process, but there is still a long way to go before significant progress can be

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