...Accountability inside the health care industry Accountability by definition can best be described as “the perception of being held answerable for one’s actions or decisions” (Gelfand, Lim, and Raver, 2004, pg. 138). Unfortunately, for some Americans the terms “accountability” or “accountability standards” appear to be nothing more than cleverly marketed buzzwords that are used to fool imprudent consumers into a believing that there is a system of proper checks and balances within American businesses (Hughes, 2004). After all, for years the American public has taken a front roll seat to watch business after business fold because their company executive were brought up on charges of accounting fraud, theft, or ethical violations (Valentine, Godkin, Page, and Rittenburg, 2008). The cynicism of these detractors is clearly understandable, considering that to date only a handful of executives have been successfully prosecuted or charged with a crime. Despite the validity of the detractors argument, there is one fact that these cynics seem to forget and that is, “the concept of accountability dates back to the time of Aristotle”, who back then, contextualized the subject in terms of justice, punishment, and social control (Gelfand, Lim, and Raver, 2004). In fact, accountability is a topic that has been closely aligned with psychology, politics, law, education, health care, and organizational behavior (Gelfand, Lim, and Raver, 2004). Indeed, accountability and accountability...
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...REPORT CARD GRADES DOWN CANADIANS WANT MORE ACCOUNTABILITY TO REDRESS OLD WOUNDS IN HEALTH CARE Source: Hamilton Spectator, The (ON), 08/22/2011 Accession Number: Q4K151090617711 Database: Canadian Points of View Reference Centre HTML Full Text DOCTORS' REPORT CARD GRADES DOWN CANADIANS WANT MORE ACCOUNTABILITY TO REDRESS OLD WOUNDS IN HEALTH CARE Section: CANADA / WORLD, Pg. A6 TORONTO Most Canadians want greater input and accountability when it comes to patient care, including a formalized process to voice complaints about the health-care system, according to a new report. In its National Report Card on Health Care in Canada, the Canadian Medical Association enlisted pollster Ipsos Reid to assess Canadians' attitudes toward the health-care system. In findings from the CMA's annual report released Monday, 93 per cent of Canadians agreed that they would like their province to adopt a patient health charter, designed to ensure accountability and responsibility for the quality of care received. Some 82 per cent of those polled agreed such a charter outlining patients' rights and responsibilities would make the system more efficient. The survey found 87 per cent of Canadians agreed the patient charter should have a mechanism in place where citizens could complain about poor health-care service. Most polled also supported the inclusion of an independent ombudsman to voice such complaints. Greater transparency of health-care operations within and between provinces and...
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...The importance of accountability paper HCS 475 November 3, 2014 Brandi Muro The Importance of Accountability Paper There are many aspects that play into being a good leader and manager. They are all of similar importance, however; there is one that is particularly important, accountability. Holding people accountable for their actions or lack thereof is important for many reasons. It entails the procedures and processes by which one party justifies and takes responsibilities for its actions. Accountability simply reflects the achievement of sustainable outcomes (Porter-O’Grady & Malloch, 2007). Although it is meant to be a positive process and should be a benefit for the organization, it can sometimes affect the work environment. Why is accountability important in the health care industry? In health care, accountability does not just begin with the front line providers, everyone in the organization is important to making sure everything runs smoothly. This starts from the bottom with those that order supplies and even those that register patients. If patients are registered incorrectly, they may receive the wrong treatments which could result in a very bad situation. Also, if the necessary medical supplies are not on hand, patients could again be put at risk. Unfortunately in health care, small mistakes can lead to life threatening outcomes. How is an employee’s accountability measured in the health care industry? In order for someone to be held accountable...
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...Accountability Paper XXXX HCS475: Leadership and Performance Development November 19, 2010 XXXXX Accountability is the act of taking responsibility for ones actions; many would say that they are accountable but does it hold true when one is face with the moral responsibility of taking responsibility for one’s own actions? In the health care field it, is very important for all health care providers and health care staff to have a moral obligation and duty to be accountable for his/her everyday actions when dealing with the health and welfare of the lives of others. Why is accountability important in the health care industry? Answers to questions about how to define, monitor, and assure health care quality have proven elusive. For more than a decade, various sectors of the industry have pursued an approach based on the concept of accountability the idea that health plans, insurers, hospitals, physicians, and other providers should take responsibility for their activities by demonstrating the quality and value of their services. Central to this strategy is the production, collection, and reporting of data designed to measure different aspects of quality and performance (National Health Policy Forum, 1998). How is an employee’s accountability measured in the health care industry? An employee’s accountability is measured by several factors, including professional competency, legal, ethical and moral conduct, and promotions. Other parties that can be held...
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...The Importance of Accountability Paper HCS/475 March 29, 2016 The Importance of Accountability Paper Accountability is one of the most essential traits that a person can acquire. Accountability can also be known as honesty. Accountability is very significant in the health care industry. There is not an organization that is able to function properly without accountability. There are new facts that prove that accountability affects an organization worse than any other factors and has cost the health care industry billions of dollars and these numbers continue to rise on a daily basis. According to Porter-O’Grady (2007), accountability is the most commonly used and misinterpreted element of management now. This paper will discuss the importance of accountability, how an employee’s accountability is measured in a health care industry, how accountability applies to the ethical considerations in leadership and management, what a checks-and-balances process looks like in a successful organization, how accountability affects an organization's working culture, and how to maintain a positive working culture and avoid a working culture of blame. Why is accountability important in the health care industry? Accountability is vital since it helps improve the organization with performance management, the improvement of employees, and improvement of procedures. Organizations are able to grow when accountability is shown in the organization. This is including all departments, employees...
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...Health Care Industry Lauretta Montgomery HCS/449 July 31, 2013 Kelli Haynes Health Care In today’s health care, change is persistent, pervasive, and constant. Clear and critical understanding of change theory and the stages of change is vital for leaders to have an effective plan to manage the changes occurring in the world of health care. Leaders must utilize change agent skills to initiate commitment to move forward with positive change. Leaders must also have an understanding that resistance is a normal outcome of any change set forth. The important skill a leader must possess is to effectively manage energy from the resistance and use it as a stimulant to create the change required (Sullivan & Decker, 2005). This philosophy will come in handy as this country braces to undergo critical changes set into action by the Obama Care Health Care Reform bill that is currently shaping and set to take place as we move closer to its implementation in 2014. This reform is proof of the looming affects that factors such as health care policy can have over health care delivery and that change is the only constant in health care. The objective of this essay is to address: how health care has changed in the last 10 years, my opinion of what I think will be the biggest change in health care in the next 10 years, the role I plan to have in the health care industry, how my perception of health care has changed over the course of this program, and to address what financial and...
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...Accountability of Nursing Professional GCU Accountability of Nursing Professional NRS-430 April 07, 2011 Accountability of Nursing Professional Every health care member is accountable to their Profession ,Public ,Self,Clients,and health care agency.Accountability means they are able to explain the reasons behind their actions. Accountability facilitates self assessment and assume ownership of job role. Porter-O’Grady & Malloch(2007) replaced respnsibility with accountability. The word ‘ Responsible ‘ means,it ,make the workers feel like they need to complete a job within certain time.Accountability make the workers programe their job and take ownership of it. They can eventually feel proud about their performance.American nurses association stated that the nurse will be accountable for their actions and their judgment.(ANA2001P1).Accountability is a legal obligation.It applies to every one involved in the health care.According to the health portability and accountability act, the nurse should not ignore the patients wishes.Nursing shortage will impact the future of health care.This make the health care institution uses the non-licensed individuals to be patient care givers.This inturn will place more ethical and legal responsibility on RNs .RN position will be as a leader or supervisor in the health care industry. Nurses are accountable to the clients. Nurses allow clients to participate in nursing care activities and planning.Nurses...
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...Evolution of Health Care: Effects of the Health Insurance Portability and Accountability Act HCS/533 AHMED JAMAL The Health Insurance Portability and Accountability Act (HIPAA) have been under a continuum since it was signed during the Clinton administration in 1996 (Schwartz, 2003). Policies have been implemented to protect patients’ privacy. What the establishment of HIPAA has enforced is that patients’ information must be protected from all unauthorized parties. Patients’ information is being stored electronically. The electronic form will protect the patient’s record from all parties involved with any change that a patient is involved with including insurance companies, employers, and health care providers (Degaspari, 2011). HIPAA has become a routine function in the health care system. Safeguards have been installed on facilities that have computers that store or have access to patient information. HIPAA’s involvement with the electronic system has improved the transmission of patient data while decreasing the number of errors which by comparison improves efficiency. Organizations must implement specific security objectives under HIPAA to be compliant. Under HIPAA standards any unauthorized exposure regardless of the circumstances to which the violation takes place is harmful to the patient. The continued changes have revisited the liability of violators which suggests any organization that is involved or responsible for such actions will be held accountable regardless...
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...The Importance of Accountability Paper April 25, 2016 HCS/475 Samantha Perez Accountability is a skill not every person has but very important to be a successful person. Accountability is taking responsibility for any actions taken or results from those actions. This is a skill any leader should focus on and try to obtain for their own success but also for the organization they work for. Even if things do not turn out to be as expected it is good for that person to stand for their actions and becoming responsible for the results in order for identify what the problem was and how it might be fixed. The important thing is to be able to not make the same mistakes if our results were not good. We need to keep in mind that human beings make mistakes on a daily basis and what makes them successful is learning from those mistakes done. In health care accountability is definitely more important because you are dealing with patient’s health and lives. Being accountable in any health care organization it means that you are responding to patient, community, political, and commercial expectations. At all levels of the healthcare system important decisions are taken with regard to the quantity and the way in which the resources are used (Nunes 2011). Health care professional’s objective is to always offer the best quality of health care and access to resources to be able to meet those objectives. Each year over 100,000 people die due to health care mistakes that most of the times...
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...providers to evaluate the value of health care expenditures. Important advances in the science of quality measurement have occurred over the past decade, but many challenges remain to be addressed so that quality monitoring may realize its potential as counter force to the demands of cost containment. The structure of the U.S. Health care system is changing rapidly, primarily in response to concerns about the increased costs of health services. Many of these changes create disruptions in the way health care professionals are allowed to provide care and the way in which patients may seek care. Although these disruptions may inconvenience clinicians and patients in the short run, ultimately we want to know the longer-term effect of these new strategies on the health of the population. Quality assessment offers one method for evaluating the impact of changes in the organization and financing of health services on health. If there were a precise relationship between price and quality, we would only need to know how to translate premium prices and other charges into quality units. However, because there is no such direct relationship, a separate set of quality measures is essential (Soumerai, Avorn, Ross-Degnan, & Gortmaker, 1987). Expanding the information available on quality requires the development of valid measurement tools and routine access to the right data. The Institute of Medicine (IOM) has defined quality as “the degree to which health services for individuals and populations...
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...Accountability in Healthcare Lisa D Reuss RN University of Phoenix Abstract Accountability has become a major issue in health care. Accountability entails the procedures and processes by which one party justifies and takes responsibility for its activities. Health care providers are constantly striving to improve quality and efficiency by using performance management systems and quality improvement initiatives. Creating and maintaining a culture of accountability are important for achieving this end because accountability is the reason for measuring and improving performance. Accountability in Healthcare Accountability is a word that is loaded with meaning that it can strike fear in the heart and soul of our health care system. That is because it has become to mean: Blame and punishment. The outcome to this is blame-avoidance, blame-shifting, cover-ups, in fighting, defensive behavior and anti-learning dynamics has caused an already dysfunctional system to become even more so. Accountability is very different from blaming. Blaming means to find fault with, to censure, revile, reproach. Blaming is an emotional process that seeks to discredit the blamed. When people work in an atmosphere of blame, they naturally engage in defensive routines, covering up their errors and hiding the real issues that need to be dealt with. Accountability emphasizes keeping agreements and performing tasks in a respectful manner. It is about learning the truth and continuous improvement...
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...The Importance of Accountability Paper Michelle Payden-Wright HCS/475 March 2, 2015 Dr. Lawrence Fergus The Importance of Accountability Paper Accountability is important in the health care industry; it holds an individual accountable day in and day out for his and her own tasks. Holding a person accountable for their actions can also assist in creating accountability for the department, unit, organization, and industry level of the organization. Accountability is considered to be a performance management system to improve and measure quality in the health care industry (O'Hagan & Persaud, 2009). “The good leader works hard to make sure that there is little transfer of accountability from the staff to the leader when it comes to accountable decision making” (Porter-O'Grady & Malloch, 2007, p.116 ). In order to be accountable an individual must be direct with his or actions, decisions and outcome, and in the health care industry there is lack of clarity when it comes to actions, responsibility and results, it is up to the leader to form the ideas that will support the decisions being made. Being accountable is when a person knows what his or her work is worth. Employee’s accountability is measured in the health care industry by setting goals that can be tracked, and employer feedback is also helpful. The "U.S. Office of Personnel Management" (n.d.) website discusses how setting specific goals for each employee will help measure the employees’ performance accurately...
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...HIPAA Summary Janine Yoder HCS/320 March 3, 2015 Lynn Bell HIPAA Summary Going to the doctors or hospital is scary enough, so they try and make it easier, so you are worried about multiple things. They work and take your privacy and rights out of it and have it protected. The Federal Act of 1996, Health Insurance Portability and Accountability Act. This act is to help people be able to keep health insurance a little easier and protect our information from being given away. The confidentiality and security of our health care information, and it controls the cost of administrative in the health industry. You can go to the doctors and not have to worry about them sharing your information with anyone without your permission because of the HIPAA law. Protecting the patient’s rights is the number one priority when it comes to the Health Insurance Portability and Accountability Act (HIPAA). Even though, the cost of administrative, privacy and right because security of health care information and confidentiality. The implications for health communications, the Health Insurance Portability and Accountability Act (HIPAA) has different types. Civil and criminal penalty and violations up to but not limited to two hundred and fifty thousand in fines and up to ten years in prison. This information is crucial because you do not want to be giving out someone’s information on accident. Plus you would not want your information out there if it did not have to be. That is how people...
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...policies, Borkowski, N., (2009). The technology and information defines the processes by which the members achieve the outcomes. In order for an organization to be successful, the elements are supposed to support each other and work together toward achieving the organization purpose. Mercy Medical Center located in Baltimore, Maryland, is a premier magnet hospital. The hospital provides quality medical care to its clients in the inner city and suburbs of Baltimore. It also serves as a setting for research and educational programs. The Weinberg Center provides inpatient and outpatient treatment for cancer patients. The hospital provides the residents in the surrounding area with primary care. There are many factors that have had an effect on designing and shaping of the organization. These factors have contributed to the processes, size, and the structure of the organization. The goal of this paper is to discuss the internal and external factors that have contributed to shaping and designing of Mercy Medical Center. Internal and external factors In health care, there are several risks that come from the external...
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...Health Insurance Portability and Accountability Act Compliance Guide US Department of Health and Human Services Information Security Program Health Insurance Portability and Accountability Act (HIPAA) Compliance Guide September 14, 2005 Page i Health Insurance Portability and Accountability Act Compliance Guide US Department of Health and Human Services Table of Contents Table of Contents .......................................................................................... i Preface.........................................................................................................iii Document Change History ............................................................................iv 1. Introduction ....................................................................................... 1 1.1 1.2 1.3 1.4 2. 2.1 Purpose ........................................................................................... 1 Background...................................................................................... 1 Scope.............................................................................................. 2 Document Organization ..................................................................... 4 HIPAA Administrative Simplification Requirements ........................... 5 General Overview ............................................................................. 5 2.1.1 HIPAA Administrative Simplification Goals and Objectives ............. 5...
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