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EXECUTIVE SUMMARY Nightingale Community Hospital is a 180-bed acute care center that provides a myriad of services for our local community. From our state of the art Vascular Lab to our Neuroscience Unit we strive to provide cutting edge technology with exceptional care. Our vision is to be the hospital of choice for patients, employees, physicians, volunteers and the community. Our mission is to create a healing environment, with a passionate commitment to healthcare excellence. Through our vision and mission, Nightingale Hospital strives to meet and exceed all expectations during our next Joint Commission visit. Before we address the aspects of our upcoming visit from Joint Commission, we must address the foundation of what Joint Commission is. One of the definitions of Joint Commission is, “Joint Commission Accreditation of Healthcare Organizations (JCAHO) is an organization that develops and maintains standards to promote compliance in regards to acceptable levels of care that should be given to patients” (About the Joint Commission). Accreditation from JCAHO provides Nightingale Community Hospital with the gold seal of approval signifying exceptional care. Currently Nightingale Hospital has the JCAHO stamp of approval. However we as an organization should strive to achieve a higher standard of care for our employees and patients as well as our community. With the upcoming visit from JCAHO approaching we need address the past JCAHO visit and pay attention to some of our deficiencies. Our priority focus areas for our facility will be: Information Management, Medication Management, Communication and Infection Control. The focus of this executive summary will be on Communication and the steps we are taking to address any previous shortfalls as well as current process. JCAHO has identified several standards related to the

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