...Organizational Behavior and Communication Some may say, consistently maintaining profitable quarters over an extended period indicate a successful organization. If this holds to be true than what helps an organization become profitable? The obvious answer would be a superior product in need of high demand. However, the demand of a product or service alone is not enough to make the business profitable or successful. The stability and longevity of an organization relies heavily on its espoused/enacted values, the perception of these values and how the organization handles conflict. To get a better understanding of espoused/enacted values, let us examine a successful retailer called Nordstrom. An organization espoused values consist of its mission, vision and value statements. The enacted values are the values the organization in reality implements. Usually when an organization enacted values differs drastically from its espoused values the organization culture is weak and has a difficult time surviving hardships and being successful. Nordstrom mission states “At Nordstrom, our goal is to provide outstanding customer service every day, one customer at a time” (Nordstrom.com, 2013). Nordstrom believes by providing excellent customer service and supporting employees in carrying out its goals than the company will be successful. Nordstrom does not give its employees a list of rules to follow but goals with the freedom and flexibility to make one’s own decision in attaining...
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...Organizational Culture Jesse Dunn ODV 420 Apple Inc. is an international computer manufacturing company that is going through major changes in the organizational culture and its organizational structure because of several events in past few years. Apple is a firm that grew fast in a short period, requiring the management to develop organizational cultures to keep operations and finances under control. Apple Inc. Growth has forces the management to reassess and reform its organizational culture and organizational structure to maintain excellent services, high-quality products and avoid bankruptcy. Apple’s organizational structure is one of change aim at driving to outperform and succeed as major objectives. The organizational structure of Apple has been altered to be more competitive in an acute stage in the company history. Apple has undergone through major restructuring in the effort of regaining control of its operations and finances to remain as a competitive firm on a global level. This paper seek to discuss Apple Inc. Organizational culture and structure. Organizational culture at Apple is based on the ideal for self-motivation, where workers are required to work hard when they are not under supervision. The unique structure of Apple has enabled the company to grow and react more to changes more than its rival companies. The reason for the quick responsiveness is simple making it easier for the company to start a project...
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...mainly focuses on Organizational behavior, Decision making, Organization’s culture, Diversity, Values, and Leadership behavior. Today relatively small differences in performance between companies, such as in the speed at which they can bring new products or services to market or in how they motivate their employee to find ways to reduce costs or improve performance, can combine to give one company a significant competitive advantage over another. Managers and companies that use proven management techniques in their decision making and actions increase their effectiveness over time. Companies and managers that are slower to implement new management techniques and practices find themselves at a growing competitive disadvantage that makes it even more difficult to catch up. This case is all about implementing new management techniques like empowering employees and engaging in adaptive organizational culture. Culture leads to predictable behaviors and attitudes that set one company apart from others. Strong agreement to the values, beliefs and norms that constitute culture results in strong relationship to behavior. When culture is well match to strategy, it become the most powerful strategy implementation tool available This case study mainly concentrates on the challenges faced by Simmons in implementing the change program. There is a resistance to change from both individuals and organization. On top of the resistance to change dominant organizational culture exists in Simmons...
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...Corporate Culture and Its Impact on Strategic Change Research and experience from ODR ® Culture—“the way we do things around here”—provides guidance, whether intentional or de facto, on what is done (or is not), how it is done (if it is), and why it is or isn’t done. Culture permeates every organization, and has the ability to either support or destroy even the most critical change initiatives. The power of culture is an important consideration when planning change. This paper will help you understand the dynamics of organizational culture and what contributes to supporting or obstructing change initiatives. It will also address whether or not to attempt shifting a culture, and how it should be approached if such an endeavor is warranted. Understanding how culture is formed and knowing how and when to take it on are essential foundations to successful strategy execution. You can deliver on transformative change promises only to the extent that you build a supportive culture. The Dynamics of Culture While there are many viable definitions of organizational culture, within this paper it is important to work with a definition that centers on the relationship of culture to major change. In this context, culture is defined as the patterns of mindsets and behaviors shared by people in an organization. Thus, an organization’s culture consists not only of what is done; it includes why. Corporate culture is, in effect, an organizational self-concept roughly analogous to an...
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...influence organizational performance By Treasa M. Turnbeaugh O ORGANIZATIONAL CULTURE is an important consideration in managing a firm’s overall success. Management can set goals and objectives, assign responsibilities and accountabilities, and monitor business outcomes and processes, but it must also consider the context in which all of these initiatives occur. Organizational culture is difficult to define and cannot be measured in a direct manner as it is a soft social science issue rather than a standardized quantitative measure. To confound matters, subcultures often exist within organizations that may or may not be cohesive with the firm’s overall goals and values. One such subculture is workplace safety. Workplace safety is an important factor for organizations as it affects virtually all other elements of an organization, including production, quality, job satisfaction and expenses. One approach to controlling workplace safety is the concept of behavior-based safety (BBS), a process by which all levels of an organization participate in improving specific safety-related issues by addressing actions (behavior). An interesting anecdotal finding pertaining to BBS is that it indirectly affects other business outcomes as well. Organizational Culture Organizational culture is a difficult concept to define and to measure, much less to understand and control. Schein (1965; 1985) (as cited in Hopkins, 2006, p. 4) summed up organizational culture as “the way ...
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...Organizational culture (OC) is a noticeable force in any organization. Created by the employees shared values, beliefs, work habits, and actions. The organizational culture (OC) leads individual decisions and actions unconsciously. As a result, it can have a powerful effect on a company’s well-being and success. There are three insights for organizational cultures that can affect the outcome of the organization in question. Among these insights are passive/defensive culture, constructive culture, and the aggressive/defensive culture. According to (Hunt , Osborn & Schermerhorn, 2008) “Among these three types of organizational cultures, the constructive culture would be most associated with high-performance organizations. In constructive cultures, researchers find that people tend to work with greater motivation, satisfaction, teamwork, and performance. In passive/defensive and aggressive/defensive cultures, motivation tends to be lower and work attitudes less positive.” Many believe that culture creates a common ground for team members to relate to. Organizational culture creates a common ground for team members. This culture provides a sense of direction so that all team members know what is expected. It contributes to a sense of teamwork and unity. A culture can be a trademark and vision that a company can relate to. “Organizational behavior (OB) is the study of human behavior in organizations. It is an academic discipline devoted to understanding individual...
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...Organizational change management (OCM) is a framework for managing the effect of new business processes, changes in organizational structure or cultural changes within an enterprise. Simply put, OCM addresses the people side of change management A systematic approach to OCM is beneficial when change requires people throughout an organization to learn new behaviors and skills. By formally setting expectations, employing tools to improve communication and proactively seeking ways to reduce misinformation, stakeholders are more likely to buy into a change initially and remain committed to the change throughout any discomfort associated with it. What is organizational change management? Economic and social forces such as globalization, social/culture, political/legal, competition, technology, liberalization, deregulation, unstable financial market and advancement in information technology have made the business environment dynamic in all operating aspects. Change management is a structured approach to transitioning individuals, teams, and organization from a current state to a desired future state. It is an organizational process aimed at empowering the employees to accept and embrace changes in their current business environment Visualizing the need for change early enough and' pooling together the resources required such as human, financial, technological and information on implementation of change helps the company to survive the onslaught of a changing environment. -------------------------------------------------...
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...management specifically includes planning, organizing, staffing, directing operations, and resourcing. Resourcing, furthermore, requires the strategic use of human, financial, technological, and natural resources in accomplishing the goals of a business entity. Because business can be usefully viewed as “systems”, business management can be seen as human action designed to facilitate useful outcomes from the system. This view allow for the opportunity to “manage” oneself, an important factor to consider before managing operations and employees. Human resources management is the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization. It is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training. Human Resources management is the strategic approaches to the management of an organization’s most valuable asset—the people who work for that organization and who, individually and collectively, contribute to the achievement of the objectives of the business. Simply put, human resources management means employing people, training them, developing their talents, and utilizing, maintaining and compensating them for their services as appropriate to the requirements of the organizations. The competitive nature of twenty-first-century...
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...Ferguson 11 April 2016 As a Petty Officer First Class in the United States Navy I understand the importance of broad leadership and effective managerial skills to mentor, train, and develop tomorrow’s Sailors. I have the ability to adapt to any situation and having the proper set of communication skills are vital to that success. I have been charged with researching, proposing, and developing a new communication structure for this organization. This paper will address the implementation of new concepts that are a crucial for the successful communication within our organization. The key concepts that have been identified and will be discussed are the following: active listening, organizational culture, conflict resolution, formal and informal communication, and leadership strategies. Organizational culture has a direct impact on communication and can be described as a negotiated order that emerges through interactions between participants, a negotiated order influenced by people with symbolic power (Hallett, T, 2003). These concepts will strengthen our organizations communication and ensure the successful completion of our strategic long term goals. The first concept that will be addressed is active listening. Participants within our organization often do not engage in active listening or pay close attention to others' messages. They are often too busy thinking about their own needs and planning what they want to say instead of focusing on what their relational partners have to...
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...Organizational culture is the collective behavior of humans who are part of an organization and the meanings that the people attach to their actions. Culture includes the organization values, visions, norms, working language, systems, symbols, beliefs and habits. It is also the pattern of such collective behaviors and assumptions that are taught to new organizational members as a way of perceiving, and even thinking and feeling. Organizational culture affects the way people and groups interact with each other, with clients, and with stakeholders. Ravasi and Schultz (2006) state that organizational culture is a set of shared mental assumptions that guide interpretation and action in organizations by defining appropriate behavior for various situations. At the same time although a company may have "own unique culture", in larger organizations, there is a diverse and sometimes conflicting cultures that co-exist due to different characteristics of the management team. The organizational culture may also have negative and positive aspects. Hofstede (1980) looked for global differences between over 100,000 of IBM's employees in 50 different countries and three regions of the world, in an attempt to find aspects of culture that might influence business behavior. He suggested about cultural differences existing in regions and nations, and the importance of international awareness and multiculturalism for the own cultural introspection. Cultural differences reflect differences in thinking...
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... |Syllabus | | |School of Business | | |LDR/531 Version 4 | | |Organizational Leadership | Copyright © 2011, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course prepares students to apply leadership principles to the roles they play as managers. Students will discover more about themselves and will learn more about the connection between the individual and the organization. Other topics include organizational culture, structure, group behavior, motivation, power, politics, organizational change, and workplace conflict. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.2+10+ University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may...
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...Organisational Culture Assignment 1 Organisational Climate and Culture: Untangling the nomological net Within recent decades, the study of previously well documented organisational conditions has become somewhat less transparent. Particularly, the research documenting organisational culture and organisational climate seem to contradict earlier methods and findings regarding these concepts, thereby creating an apparent similarity between two previously distinct notions (Denison, 1996). This paper aims to assess the concepts of culture and climate while addressing the similarities and differences between the two. Secondly, it will be determined whether these two concepts are fundamentally different or inherently the same, and the implications of this determination will be discussed. Throughout the documentation of early cultural perspectives, the distinction between organisational climate and culture was seemingly quite distinct (Denison, 1996). This was confirmed by Schwartz and Davis (1981, p. 32) when they explained that, “whatever culture is, it is not climate.” A clear distinction was found in the methodology used to assess each domain. In order to study culture, researchers employed qualitative research methods, while maintaining the view that cultures were subjective and distinctive within each organisational setting (Denison, 1996). Comparatively, the dominant method of studying organisational climate was quantitatively based with the primary purpose of generalising...
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...Contents I. Introduction II. Management III. Zappos organization Structure IV. Zappos Business Model V. Corporate Culture Introduction Zappos is an online shop that specializes in selling various shoes and clothing. The company was started in 199 by Nick Swinmum and is currently based in Las Vegas. The business was taken over in year 2009 by amazon.com in a lucrative deal of more than $ 1.2 billion. Zappos.com offer a great range of products including handbags, baby products, watches, shoes, sporting goods, jewelries and housewares (Staley, 2013). Since its start, the business has grown tremendous and currently it is the largest online shoe store in America. Management The company is headed by Tony Hsieh, who’s the chief executive officer. Tony Hsieh is a highly skilled person whose passion for business and personal satisfaction saw him start several business ventures, most of which did not turn out to be profitable. Mr. Tony Hsieh believes that for a company to be successes, proper environmental conditions and remuneration of employees are very important. It should be known that more than 75% of Zappos clients are returning customers hence the manner in which clients are served in zapo is of very high standard. Tony Hsieh believes in hiring people who have a personal touch with the business and himself. He can know the employee’s behavior, skills and other hidden talents that can benefit the company. Zappos organization Structure Zappos Online Company...
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...Organizational culture is the collective behavior of humans who are part of an organization and the meanings that the people attach to their actions. Culture includes the organization values, visions, norms, working language, systems, symbols, beliefs and habits. It is also the pattern of such collective behaviors and assumptions that are taught to new organizational members as a way of perceiving, and even thinking and feeling. Organizational culture affects the way people and groups interact with each other, with clients, and with stakeholders. Ravasi and Schultz (2006) state that organizational culture is a set of shared mental assumptions that guide interpretation and action in organizations by defining appropriate behavior for various situations. At the same time although a company may have "own unique culture", in larger organizations, there is a diverse and sometimes conflicting cultures that co-exist due to different characteristics of the management team. The organizational culture may also have negative and positive aspects. Hofstede (1980) looked for global differences between over 100,000 of IBM's employees in 50 different countries and three regions of the world, in an attempt to find aspects of culture that might influence business behavior. He suggested about cultural differences existing in regions and nations, and the importance of international awareness and multiculturalism for the own cultural introspection. Cultural differences reflect differences in thinking...
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...Change and Culture Case Study II: Job Redesign Duane S. Goggins-Week#5 Assignment HCS/514 January 9, 2012 Sara Brown Change and Culture Case Study II: Job Redesign To adjust to greater competition and pressures of obtaining increased organizational efficiency and cost containment, many organizations have begun to examine strategies related to restructuring and downsizing to maintain organizational viability. These processes have included mergers and acquisitions, and redefining occupational roles of workers within the organization. Consequently, successful management of the structural change process can be daunting and overwhelming if not handled in an organized and thoughtful process. Those who are responsible for the process must recognize the barrier that may be hindrances to conception and implementation of the change process These barriers include: (a) lack of concise and coordinated planning/goals, (b) resistance to change within the organizational workforce, (c) failure to consistently evaluate the progress of the proposed change within context of the entire system, and adjust methodology as necessary. Thus, in order to achieve a balance between achieving organizational goals and addressing the uncertainty that may occur in the workforce, organizational leaders are tasked with the responsibilities of finding creative means to facilitate the mandated objectives while at the same time finding vehicles to maintain adequate levels of employee satisfaction and productivity...
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