...Managing Innovation and Change At some point all organisations will face change. These changes may be moderately small, or they may impact significantly across the organisation. They may be as a result of internal developments example of this can be expanding their work staff or changes can be through external developments which can be through the environment or the economy changing which leads the organisations to react to it. The quote stated by (Senior and Fleming) “While the primary stimulus for change in organisations remains those forces in the external environment, the primary motivator for how change is accomplished resides with the people in the organisation” (Senior and Fleming, 2006, p.348). This explains both factors internally and externally are important to consider if you want to manage change effectively in an organisation. There are different types of changes such as 'Grundys' which consists of smooth incremental, bumpy incremental and discontinuous. Grundy’s different types of changes which shows different pattern of lines on a graph showing what type of change is occurring is a useful tool for the organisations to asses and can decide whether it should change or not. The smooth incremental line the organisations are able to predict where it is heading due to the slow pace and not much movement as mostly its heading the same direction. The bumpy incremental line which is relative equilibrium interspersed with accelerated pace of change. The final line which is...
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...3 1.2 Lack of Organisational Strategy 3 1.3 Poor Leadership 4 1.4 Lack of Learning 5 1.5 Lack of Systems 6 1.6 Poor Communication 6 2 Leadership at the Top and Functional Management Levels of the Organisation 7 3 Reichart’s Leadership and Managerial Abilities 10 3.1 There is no blame 11 3.2 A Shift of Mind 11 4 Recommendations Regarding Transformation and Change to Ensure Effective and Efficient Functioning of the Organisation 12 4.1 Managing Organisational Change 13 4.2 Apply Leadership 14 4.3 Design Effective Organisational Structure 16 4.4 Managing Resistance to Change 17 Bibliography 20 Executive Summary While analysing the case study of the Trophy Project the findings will show the major problems identified and to determine the root cause of the problems. The findings will show how the lack of leadership has resulted in poor or no organisational strategy. Through analysing the lack of behavioural, structural and operational strategy we see the effect it has on the overall organisation and its inadequacies’. It will show the importance of these strategies together with effective leadership and how executing the strategic goals in an integrative manner can lead transformational change, continuous improvement and the building of a learning organisation. The group identified the major problems within the Trophy case as the absence of effective leadership, the dearth in communication, the lack of organisational strategy with the...
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...INTRODUCTION Organisational change is a crucial matter in any organisation. Through organisational change, organisations normally boost performance as it they work towards their preferred ideal state. Normally organisational change takes place as a reaction to an ever changing environment, a response to a current crisis, while sometimes the change is just triggered by the leading team or the management. Successful organisational change is not simply a process of adjustment but also requires appropriate managing capabilities. For achieving a successful change within an organisation there are so many topics to be taken into consideration. Thus this document looks at the causes of organisational change, its elements approaches, process, reaction to the change, management issues during the process of change as well as the possible factors that may lead to the unsuccessful organisational change. Part of this assignment will focus on techniques on how managers can effectively plan, organize, guide, control and create a culture that promotes a healthy employee attitude, motivation and behaviour during the period of organisational change. In the recent years it has been observed that most organisations went through changes in one way or the other. Organisations like Pay Pal, Google, Facebook, and YouTube has been observed to be among the top companies that change took them to higher heights. Just like any other organisations Botswana Post has in the recent years underwent through...
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...Organisational Change – A literature Review Introduction Organisations are changing faster and the change is inevitable in the modern world. Business leaders have identified that the business growth would be the top priority in the post financial crisis and one of the critical factors for this growth is the capacity for a change of their people. However, it also says that a major drawback for Organisational change would be the inability or limited capability of the leaders to manage the Organisational change (IBM Business Consultancy Services 2004 cited in Karp 2004). Mullins, 2002 also suggests that managing the Organisational change is of paramount important to organisations today. This literature review (during the period 2000 and 2012) examines the organisational change and the purpose is to recognize the OC with the key challengers faced by change leaders whilst identifying the drivers for change. The following issues i.e. that the skills that: 1) a change leader would require to take part in change management programs and to develop new ways of approaching organisational change, 2) directly transfer across various contexts 3) are required for OC, but not evident in the literature are being discussed in detailed in this document. Finally the document shows how the each skill will be used to counter the challenges faced by the leaders and how they would be helpful to drive a change. Skills required to take part in change management programs Emotional...
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...LEADING ORGANISATION CHANGE 1.0 Introduction Organisations can consider as dynamic and complex social systems where changes need to be done as whole within the organisation system. Today, OD is counted on to improve organisations that are operating in a quite different environment than that of the 1960s. The nature and forms of organisations are changing dramatically. The field of organization development requires its own evolution to accommodate the evolution of organisations. 2.0 The Philosophy of Change Management In order to understand change management we need to look it as strategy and strategic management. According to Viljoen (1994) defines strategic management as “the process of identifying, choosing and implementing activities that will enhance the long term performance of an organisation by setting direction and by creating ongoing compatibility between the internal skills and resources of the organisation, and the changing external environment within which it operates. Change Management is the process of aligning an organisation‟s people, processes, and culture with changes in business strategy, structure and systems. It can be reactive or proactive and strategic or operational in nature. “Organization Development is the attempt to influence the members of an organisation to expand their candidness with each other about their view of the organisation and their experience in it, and to take greater responsibility for their own actions as organisation members...
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...10/17/2014 Org. Behaviour & Management: MBA_ 607 Lecture No.5 Organisational Culture Dr Kwasi Dartey-Baah 1 Overview What is organisational culture? How does culture develop Impact of culture Work Applications 2 1 10/17/2014 What is Organisational Culture” Organisational Culture: What is it? Organisational culture is a system of shared values, assumptions, believes and norms that unite the members of the organisation. Organisational culture is also referred to as Corporate Culture (Internal Environment). Culture is ‘how things are done around here’. It is what is typical of the organisation, the habits, the prevailing attitudes, the grownup pattern of accepted and expected behaviour (Drennan,1992). 3 Type of cultures /how culture develops Types of organisational culture Charles Handy describes four types of cultures basing his work on the earlier ideas of Harrison. (i) Power culture: This is very political, revolving around a central power source found in small entrepreneurial organisations. Few rules or procedures. Emphasis on results rather than means. Advantages: ‘proud and strong organisations’ and has ability to react well to threats or danger. Disadvantages: Only as good as their leader/s. Have problems with increased organisational size and complexity and with management succession. 4 2 10/17/2014 Type of cultures /how culture develops (ii) Role culture: Bureaucratic with...
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...through the layers to the outer edge of the circle, and then discuss the bands, one by one. The core of the circle is applicable to all HR professionals, and is central to all roles. There are two aspects of the core – the very centre, labelled, ‘Insights, strategy and solutions, and the ring around this, which is defined as ‘Leading HR’. The centre reminds us that the HR professional have continuous awareness of business strategies and areas of weakness and have the skills and capability to provide genuine business solutions that fit with organisational values. Professionals should be able to consider a range of needs and factors, such as customer needs, financial constraints and political climate. This links closely to ‘Leading HR’ which follows, as to be in a position to influence strategy from on the offset, professionals must have first built the necessary trust, relationships and have proved their ability to lead and positively contribute to business goals. They must lead first themselves, then others, and ultimately the resolution of issues themselves. The second ring around the core, relates to professional areas within HR ranging from Organisational...
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...Carluccio’s, Sanderson Hotel, Dubai Air Show, Hurlingham Club, Nadell’s Patisserie, Greenhouse and Smiths of Smithfield and nursing homes: Barchester Health Group, Bupa Care Homes, St Matthews Nursing Homes. Modules Include: Critical thinking and research skills in management, Reviewing corporate policy and strategy, Developing the executive manager, Becoming an effective leader, Understanding how management coaching and mentoring can benefit individuals and organisations, Optimising organisational capacity, Leading change in organisations, Leading project implementation, Developing excellence in operations, Managing operations research, Building commitment to corporate visions and values, Team working in organisational partnerships, Customer Care, Tutorials, English support and Pre-Employment package. Pathway Modules: • International Food/Gastronomy • Patisserie and Confectionery/European Confectionery and Product Development • The Hospitality Industry • Dealing with...
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...include service and relationship with clients, activities performed by HR, where time is spent and how contribution and success is measured. The band summaries are: Band 1: Support administration and processes, is customer orientated. Band 2: Advises and manages HR issues. Band 3: Lead and consult, addressing key HR change at organisation level. Band 4: Lead and Manage professional areas, developing and delivering HR strategy. The HRPM is made up of 10 professional areas, 2 of these are the core of the map. Diagram? At the very core is “Insight, Strategy and Solutions”. It is at the core it is awareness of the business and developing actionable insights and solutions. Secondly is “Leading and Managing the HR Functions”. This is owning and shaping to insight-led leading, including working with financials such as budgeting while managing HR performance. Its design it to meet needs and priorities. The 8 other professional area segments identity the activities and knowledge that are required to provide specialist support, these are applicable not only internally but also externally. Organisational Design: Structure changes, delivering organisational objectives. Organisation...
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...Introduction This study examines the linkages between Human Resource Management, Organisational Strategy and Organisational culture. With every single link exists between them we studied the relations and how that effects management and ultimately helps the Human resource managers through several of theorists and management theories to achieve their goal and benefit the organisation in order to bring profitability. Human Resource Management (HRM) In simple and short form Human resource management is the process of hiring and developing employees so that they can become more valuable to the organisation. HRM is also strategic and comprehensive approach to managing people and the workplace culture and environment. Effective HRM enables employees to contribute effectively and productively to the overall company direction and the accomplishment of the organisation’s goals and objectives. HRM is moving away from traditional personnel, administration, and transactional roles. Now HRM is expected to add value to the strategic utilization of employees and that employee programs impact the business in measurable ways. The new role of HRM involves strategic direction and culture. Developments in the field of HRM are well documented (see Sisson and Storey, 2000). The history of HRM goes back as far as the 1950s. This was succeeded by the ‘Behavioural science movement’ in the 1960s headed by Maslow, Argyris and Herzberg. These theorists argued for a better quality of working life...
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...organisation. Covers whole profession, and every stage of Human Resources career. Covering 10 professional areas and 8 behaviours, set out in 4 bands of competence, the Map covers every level of the HR profession, from Band 1 at the start of an HR career through to Band 4 for the most senior leaders. It has been designed to be relevant and applicable to HR professionals operating anywhere in the world, in all sectors and in organisations of all shapes and sizes. Professional Areas(Activities) There are 10 professional areas set out in 4 bands of competence, setting out what you need to do (activities) and what you need to know (knowledge) for each area of the HR Profession. The two professional areas Insights, strategy and solutions and Leading HR sit at the heart of the profession and are applicable to all HR professionals, regardless of role, location or stage of career; whether inside organisations or working with them. The other eight areas identify the activities and knowledge that is needed to provide specialist HR support. All activities is essential to all four bands, no matter are you in band one and learning or you are in band...
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...MODULE 6 – LEADING AND IMPLEMENTING STRATEGY Identify & discuss the key challenges that confront the strategy implementation process * It needs a supportive environment & has pressures of changing external environment. * Reasons for failure or under-achievement: * Transforming strategic thinking into action * Implementation treated as an add-on & a lower-level employee task. * Strategy achieved best when those in charge of implementation also involved in strategic analysis & formulation process from the start. * Managers who implement are usually too busy with everyday running of operations to become involved in planning process or may be excluded. * Failing the 3Cs of communication, commitment & coordination * Poor communication & lack of commitment & inability to manage change effectively. Poor or vague strategy. Lack of buy-in & ownership from key manager & employees. * Lack of coordination or alignment between an organisation’s strategy & its functional units, processes & systems. * Lack of a model, inadequate information sharing, unclear lines of responsibility & accountability, unsupportive power structure. * Paralysis by analysis * Too much focus on analysis & formulation, relaxing on way resources are allocated & way in which operational decisions are made. Leaders trained to formulate not implement. * Important...
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...particular skills have underpinning knowledge and posses certain behaviours. The activities within these roles are wide & varied. Producing and maintaining secure and confidential records, monitoring absence, staff training, advertising vacancies are to name only a few. Liaising with colleagues and sharing information, producing data for such purposes, and the day to day running of the HR department. Supporting managers; on the implementation of HR policies and procedures, inline with the organisations values and all the relevant regulations. The HR function supports the improvement in processes and policies such as; employee development, performance and reward, recruitment and selection. With such changes HR help staff and managers understand the need for and benefit of change, their role in these processes and the expected outcomes. It’s about providing an efficient service to managers to help them run the business. The CIPD HR Profession Map covers the technical elements of professional competence required in the HR profession as well as behaviours that an HR professional needs to carry out their activities. It captures what HR people do, what you need to know & how you need to do it within each professional area at 4 bands of professional competence. It also creates a clear &...
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...Managing Human Resources HRD, Performance and Reward Management The current Coles regional store manager is currently underperforming in the role the company has assigned for them. As this position of regional store manager plays a key role in Coles achieving its organisational objectives through inspiring, engaging and leading a team of staff to embrace and demonstrate the above values. (Nanverkis, Baird, Coffey, & Shields, 2014) Suggest that human resources should review an organisations strategic direction before selecting recruits. All positions should be reviewed and aligned with the corporate strategy to ensure corporate goals are achieved. Human resource management is one of the most essential departments of an organisations success. The overall goal of this management team is to make sure that the organisations relations with their employees are satisfied. This includes attracting, developing and maintaining a quality workforce and developing performance objectives (Schermerhorn, et al., 2014). The human resource department is investigating one of the current regional manager’s performances. Reports have indicated that the regional manager is underperforming. Underperforming employee’s need to be addressed and handled by the organisation. Detailing several issues will help realign the employee with the organisations goals. The issues being addressed will actively engage and offer recommendations in assisting the regional store manager to effectively perform...
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...Recommendations– Amalgamation of Rural Ambulance Victoria (RAV Case Study Organisational Development & Change Word count 3144 (including references) Review and Recommendations– Amalgamation of Rural Ambulance Victoria (RAV) Organisations facing global pressures and rapidly evolving technology have become key drivers in decisions relating to organisational change. Pressure to remain competitive in a global market has resulted in demand and increases in strategic change initiatives across within organisations. These demands are not limited to private, profit orientated organisations. Government entities are also faced with environmental challenges that create a necessity to adapt through various change management initiatives. Generally more bureaucratic and less malleable than private organisations, change projects are likely to require greater planning and focus to ensure success. Facing some of these difficulties, Rural Ambulance Victoria (RAV) underwent a restructure in 1999 in order to amalgamate six existing rural services into a single provider. Restructuring health care providers is not uncommon in current times as they aim to adopt a patient focused care model through integrating processes, technology, facilities, organisational design and employees (Clarke and Lee 1994). Experts have attempted to provide guidance and sequence to organisational design in healthcare (see Decker et al, 2001; Henderson & Williams 1991) demonstrating...
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