...TURKISH AIRLINE INDUSTRY OVERVIEW June 12, 2011 · by AC · in Aviation. · Today, I would like to provide brief information regarding the marketing and survival strategies of the airline industry, both locally and internationally. I should probably stress that the airline industry is too global to be considered as only domestically so a marketing analysis ignoring the international market situations would be off balance and superficial. The airline industry in Turkey was first constructed as a monopolistic market. The major and the only company was the government-owned THY. This situation has changed within the EU standardization and privatization process. After the deregulation, many carriers came into the airline industry to compete against the market leader with the goal of taking advantage of the areas where THY was seriously lacking. Government Regulation used to be the main barrier to entry in the airline industry. However, due to the oil shock, the growing public dissatisfaction and the regular shifts in political opinions, the decision to deregulate was taken. The major barrier to entry was broken, leading to a price war with the entry of many low-price and no-frills airlines. Every carrier could enter and prices were not regulated. The cost of customer switching was very low. Thus THY had to develop “frequent flyer programmers” to retain customers by issuing free tickets and upgrades on basis of number of miles flown, raising the level of offered services and lowering...
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...Disruption Management in the Airline Industry: Dealing with the Airline Recovery Problem Andr´as Mavrocordatos e i6015437 Maastricht University School of Business and Economy Econometrics & Operations Research Master Thesis Supervisor: Tjark Vredeveld August 23, 2015 Abstract This thesis approaches the disruption management problem in the airline industry. The problem is proposed by the ROADEF 2009 Challenge and considers multiple objectives: minimize passenger disutility while maximizing revenue. Moreover, the airline operations should be back to normal after a given recovery period. The method used in this thesis is to firstly create an initial feasible schedule by focusing on different constraints and maximizing the number of passengers arriving to their destination, and secondly, to improve the schedule by using a form of Tabu Search to create and cancel routes in order to diversify the schedule. During the improvement algorithm, routes are created based on characteristics related to disrupted routes in the initial schedule, and routes are deleted based on a selective criterion related to aircraft. 1 Contents 1 Introduction 4 2 Problem Description 6 2.1 Stakeholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.1.1 Airports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.1.2 Aircraft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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...has been a long-standing competitor in the airline industry. Bought over by Tony Fernandez just as it was about to go bankrupt, he managed to turn the structure of the company around and made it profitable. From a regular full-cost airline, it was now a budget airline. Providing its main service of transport, with little importance paid to luxuries and more focus was put into perfecting customer service and time for money. As more budget airlines such as Jetstar Singapore and Tiger Airways Singapore started to come into competition, AirAsia had to start changing their management plans in order to be able to be the first choice for customers, in terms of rates and service. AirAsia stuck to one aircraft type to minimize training and maintenance costs. Tony Fernandez also started off his team of employees to work as one. This created a strong bond between the employees that in turn shows in customer service. Despite the fact that they were a budget airline, employees were shown respect and awarded for performance, thus creating a sense of pride in working for AirAsia. Classical management theories had been first founded by three people who go by the name of Max Weber, Henri Fayol and Lyndall Urwick . They opened the door way to three different classical approaches such as the scientific management, administrative and the bureaucratic approach (Pryor ,2011). According to Robbins (2012), the most recognized pioneer of Scientific Management, would be Fredrick W.Taylor , which began...
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...Term paper on “The Airline Industry in Bangladesh : A management Colosseum” Faculty of Business Studies Bangladesh University of Professionals (BUP) The Airline Industry in Bangladesh : A management Colosseum Submitted to Major General (Retired ) Professor Alauddin M A Wadud,BP Course Instructor, Strategic Management Faculty of Business Studies Bangladesh University of Professionals (BUP) Submitted by 1. Priodarshine Auvi (EV1202026) 2. Mohammad Abdul Momin (EV1202027) 3. Kazi Kamrul Alam (EV1202029) 4. Mahbubur Rahman (Ev 1202028) 5. Maruf Hossain (Ev 1202014) LETTER OF TRANSMITAL Aug 27, 2013 Major General (Retired ) Professor Alauddin M A Wadud,BP Course Instructor Strategic Management Faculty of Business studies Bangladesh University of Professionals (BUP) Subject: Submission the term paper of “The Airline Industry in Bangladesh: A management Colosseum” Dear Sir, With due respect and humble to inform you that it is my pleasure to submit this report on“The Airline Industry in Bangladesh: A management Colosseum”. As your valuable suggestions and guidance, we have tried my best to prepare the report properly. There may be some shortcomings. We would be grateful if you consider those as excusable points and we like to thank you for your kind cooperation. Despite the limitations, we sincerely believe that you...
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...Company Profile Singapore airline (SIA) was incorporated as a wholly owned subsidiary of the Singapore government on 28 January 1972 as a public company with limited liability. It is one of the most successful airlines today having the most recent and youngest fleets in the world. It has evolved from being a regional airline to one of the top ranked airlines in the world at present. As on March 1999, it carried 525 passenger flights a week out of Singapore. It operates in four segments namely airlines operations (which includes passenger and cargo air transportation), engineering services (airframe maintenance, line maintenance, fleet management programs etc.), training of pilots and tour wholesaling, Cargo operations (includes cargo transportation and related activities). It has a worldwide coverage including 110 cities in over 42 countries. It is dedicated to providing air travel services of the highest quality to its customers and also providing maximum benefits to its employees and shareholders. It has a first mover advantage in providing various additional services which are as follows: - Free headsets, choice of meals and drinks during 1970’s. - Introduction of satellite-based telephones - Involving one of the best panel of chefs for in-flight meals - First to operate world longest flight (Singapore to Los Angeles) - On demand inflight audio and video services In this report, four significant operations aspects of Singapore Airlines will be discussed. These...
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...Emirates Airlines Case Write Up Emily Hooker MGMT 4690 February 25, 2015 Contents I. Core Issues / Problem Statement……………………………………………………………………………………………………………….3 II. SWOT…………………………………………………………………………………………………………………………………………………………3 a. Strengths……………………………………………………………………………………………………………………………………..3 b. Weakness…………………………………………………………………………………………………………………………………….4 c. Opportunities………………………………………………………………………………………………………………………………4 d. Threats…………………………………………………………………………………………………………………………………………4 III. Product / Market Positioning……………………………………………………………………………………………………………………..5 e. Market Share……………………………………………………………………………………………………………………………….5 f. Best Product………………………………………………………………………………………………………………………………..5 g. Growth Opportunity…………………………………………………………………………………………………………………….6 IV. Alternatives……………………………………………………………………………………………………………………………………………….6 h. Growth………………………………………………………………………………………………………………………………………..6 i. Status Quo……………………………………………………………………………………………………………………………………7 V. Recommendation………………………………………………………………………………………………………………………………………7 VI. Phase 1 – Now…………………………………………………………………………………………………………………………………………..7 VII. Phase 2 - 1-3 yrs…………………………………………………………………………………………………………………………………………8 VIII. Phase 3 - 3+ yrs………………………………………………………………………………………………………………………………………….8 IX. Appendix E - Growth Related Strategy……………………………………………………………………………………………………….9 j. Current Competitive Environment………………………………………………………………………………………………...
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...Human Resource Management: Airline Training Process Zachary H. Goble Embry-Riddle Aeronautical University – World Wide MGMT 314: Human Resource Management ABSTRACT Human Resource Management plays an intricate role in airline and airport operations. In this paper, I will focus on the role that human resource management plays on the training of airline pilots, flight attendants, and airline and airport operation employees. I will use resources to research further into this topic, looking at case studies provided of particular airlines. Additionally, we will look at how well employees adapt to these changes, and whether or not this affects consumers for the positive or negative. Introduction The travel industry is growing at exponential rates, leaving a very competitive market for airlines. With this growth comes much change. Airlines and airports are focusing, now more than ever, on safety-sensitivity and an increase in technology used to conduct business. The airline industry is combined with information technology, tourism, engineering and continue to place a high focus on the aspects of the people and the human resource aspect. The purpose of this study is to look at the overall picture of human resource management as it relates to the people, employees and the customer in this fast paced environment with rapid growth. Aviation plays a crucial role in the way that individuals travel whether it is for school, work, or leisure. It is the responsibility...
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...(including by e-mail) is permitted without the consent of the copyright holder. The author (which term includes artists and other visual creators) has moral rights in the work and neither staff nor students may cause, or permit, the distortion, mutilation or other modification of the work, or any other derogatory treatment of it, which would be prejudicial to the honour or reputation of the author. Designated person authorising scanning: Anne Petrie Module: Managing Human Resources Module no: UMPCYC-15-M ISBN/ISSN: 9780415893701 Extract Author: Rozhan Othman and Wardah Azimah Sumardi Extract title: Malaysia Airlines: Talent Management in aTurnaround situation Book or Journal Title: Global Human Resource Management Casebook, Hayton J.C Publisher: Routledge, Oxford, 2012 Page numbers 299 - 307 Library Digitisation Service Malaysia Malaysia Airlines: Talent Management in a Turnaround...
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...2014 When a crisis becomes a catastrophe: Reflections on the Malaysia Airlines crises and implications for crisis management best practice By Tim Johnson, Chief Operating Officer, Regester Larkin and Jacqueline Ratcliffe, Managing Consultant, Regester Larkin Asia Pacific © Copyright Regester Larkin 2014 All rights reserved. It is every CEO’s worst fear: an event resulting in mass loss of life that becomes indelibly associated with your organisation. Malaysia Airlines experienced two such events in four months. The disappearance of flight MH370 on 8 March 2014 and shooting down of flight MH17 on 17 July 2014 presented an unprecedented challenge to the organisation, pushing it into nationalisation. But these tragic events also posed fundamental questions about the tension between crisis management best practice and the challenges of delivering a response to a dynamic, emotionally-charged situation in which control over partners and access to information is limited. In this thought piece, Tim Johnson, Chief Operating Officer of Regester Larkin Group and Jacqueline Ratcliffe, Managing Consultant of Regester Larkin Asia Pacific, make six observations about Malaysia Airlines’ response to MH370 and MH17. In exploring these issues, they do not seek to judge the actions that were taken; rather they try to draw some conclusions about what these incidents mean for the evolution of crisis management best practice. Before examining the observations in detail, it is perhaps useful...
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...Analysis Read “Taking Responsibility: High-Flying Labor Relations at Southwest Airlines” at the end of Chapter 14. Answer the three questions at the end of the case in a 2-3 page paper. Follow the project guidelines below. Requirements: 1. Click to use the Case Study Template (also available in Doc Sharing). 2. Complete a 2-3 page paper (not including the title page and reference page). 3. Answer each question thoroughly. 4. Demonstrate your understanding of the information presented in the weekly reading assignments by defining terms, explaining concepts, and providing detailed examples to illustrate your points. 5. Include at least two references from your reading assignments, or other academic sources, to reinforce and support your own thoughts, ideas, and statements using APA citation style. Review the Assignment Rubric (below) before starting this Assignment. ID: MT203-08-08-A Taking Responsibility: High-Flying Relations at Southwest Airlines BU203-Human Resource Management Professor Anton Suzzanna Hernandez Kaplan University 12/8/2013 Imagine, looking out a window of a skyscraper at the line of pickets at the bottom of this building. What must be going through the head of the CEO? How can an organization stop negotiations from going this far? How do strikes help real issues and conditions? By answering the questions on the case study of Southwest Airlines, analysis will help to see how labor relations should be done. Question one...
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...Refer to the discussion of the New York-San Juan pricing decision in the case. What additional information should Doug Santoni collect to decide on a response to Eastern's pricing initiative? In response to Eastern’s pricing initiative, Doug Santoni should collect several bits of information before deciding on an appropriate rejoinder. First, he should know the volume of the passengers that travel along this route, for both American Airlines, and it’s main competitors, Eastern and TWA. This will allow him to make the correct downstream calculations such as changes in revenue, profits/losses, and capacity along the New York-San Juan route. A breakdown of the busiest times/routes (for all airlines, but especially American) would be useful to determine which flights need to be targeted, if any, with a response. Most of the other information Doug should collect relates to the makeup of the passenger types. How many passengers are traveling for business versus pleasure? Knowing this could again help predict capacity and revenue changes. While the makeup is divided fairly evenly into three categories (business, leisure, and locals), what is their specific makeup during the peak and slow seasons? The latter is when Eastern has tended to target with low one-way fares in the past, and it would be good to know who purchases those tickets at the time. If the low point is coming from a slow in leisure and/or local passengers, a price drop may be needed to increase passenger...
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...Refer to the discussion of the New York-San Juan pricing decision in the case. What additional information should Doug Santoni collect to decide on a response to Eastern's pricing initiative? In response to Eastern’s pricing initiative, Doug Santoni should collect several bits of information before deciding on an appropriate rejoinder. First, he should know the volume of the passengers that travel along this route, for both American Airlines, and it’s main competitors, Eastern and TWA. This will allow him to make the correct downstream calculations such as changes in revenue, profits/losses, and capacity along the New York-San Juan route. A breakdown of the busiest times/routes (for all airlines, but especially American) would be useful to determine which flights need to be targeted, if any, with a response. Most of the other information Doug should collect relates to the makeup of the passenger types. How many passengers are traveling for business versus pleasure? Knowing this could again help predict capacity and revenue changes. While the makeup is divided fairly evenly into three categories (business, leisure, and locals), what is their specific makeup during the peak and slow seasons? The latter is when Eastern has tended to target with low one-way fares in the past, and it would be good to know who purchases those tickets at the time. If the low point is coming from a slow in leisure and/or local passengers, a price drop may be needed to increase passenger...
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...Name Professor Corse Date Qantas and Jetstar Airlines Table of Contents 1.0 Introduction………………………………………………………………………………2 2.0 Strategies that Jetstar Airlines want to Execute……………………………………….....2 2.1 Market Conditions………………………………………………………………........2 2.2 Immediate Priorities…………………………………………………………………..4 2.3 Reshaping and Broadening Jetstar Airlines…………………………………………..3 2.4 Earning and Rewarding Loyalty……………………………………………………...3 3.0 How the Strategic Choices by Qantas Affect Human Resource Planning……………….4 4.0 Change to Workplace Laws……………………………………………………………...4 5.0 Impetus for Modification of Employee Relations……………………………………….5 6.0 Human Resource Planning………………………………………………………………6 7.0 Recommendations for Developing Human Resource Strategies………………………..8 8.0 Conclusion……………………………………………………………………………….8 Works Cited…………………………………………………………………………………9 Strategic Management 1.0 Introduction Strategy formation is critical designing, emergent learning, and intuitive visioning. It is concerned with perpetuation as well as transformation and involves social interaction, personal intuition, cooperative, and conflictive. Strategic management has to feature synthesis before negotiating during the process and after programming. All these things must respond to what may appear to be a demanding environment. Decisions relating to employment relations strategies are often likely to be viewed differently from strategic considerations of various organizations. This work...
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...Examination Paper of Aviation Management IIBM Institute of Business Management Examination Paper MM.100 Aviation Management Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice and Short Note type Questions Answer all the questions Part one carries 1 mark each and Part two carries 5 marks each. Part One: Multiple Choices: 1. Which of the following is comes under „Air safety topic‟? a. Lightning b. Ice & snow c. Fire d. All of the above 2. JATO stands for _______ 3. Beam movement, location of beam related to airport and loser stability comes under which of the following of analyzing the hazard? a. Situational factor b. Operational factor c. Laser/bright factor d. Pilot/aircraft factor 4. Which of the following-is not the aviation standard? a. ARINC 429 b. ARIN 424 c. ARINC 653 d. ARINC 444. 5. The total weight of the passengers,: their luggage, and cargo is known as: a. Payload b. Ramp weight c. Brake release weight d. Landing weight 6. Which of the following are not the primary areas of concern? a. Eye damage b. Temporary flash blindness c. Glare & disruption d. none of these 7. STOL stands for_______ 1 IIBM Institute of Business Management Examination Paper of Aviation Management 8. A landing by an aircraft made under factor outside the pilot‟s control such as the failure of engine, system component or weather, is known as__________ a. Hard landing b. Forced landing c. Water landing d. Belly landing 9. De-crab is the technique of...
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...asia------------------------------------------------- the AirAsia Company strategic management: “ How AirAsia can be a leader in the lowest cost carrier in the airplane industry” August 31, 2009catatanraufmenduniaLeave a commentGo to comments 1.0 Introduction “Without a strategy the organization is like a ship without rudder, going around in circles”. (Joel Ross and Michael Kami) Nowadays, the competition among airplane industries is very tough. According to Daniel Chan (2000), with just about two years to go to the turn millennium, air wars over Asia are hotting up, with some of the world’s biggest airlines engaged in intense over Asian skies[1]. Each Of Airplanes Company in the world trying to conduct some strategies to compete with another competitor in their industry. A lot of airplane companies come out with different strategies to make their company better than their competitors. To compete with their competitor in the business environment, a company needs to make a strategy to achieve their long terms objective and can be successful for doing their business. Moreover, to be successful in their long terms objective and their business, company need to identify their strategic management, because with good strategic management company can be achieving their vision and mission to achieve the successfulness in their business. Regarding this issues, the strategic management becomes important due to the following reason such as globalization to survival their business, and...
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