AirAsia has been a long-standing competitor in the airline industry. Bought over by Tony Fernandez just as it was about to go bankrupt, he managed to turn the structure of the company around and made it profitable. From a regular full-cost airline, it was now a budget airline. Providing its main service of transport, with little importance paid to luxuries and more focus was put into perfecting customer service and time for money. As more budget airlines such as Jetstar Singapore and Tiger Airways Singapore started to come into competition, AirAsia had to start changing their management plans in order to be able to be the first choice for customers, in terms of rates and service. AirAsia stuck to one aircraft type to minimize training and maintenance costs. Tony Fernandez also started off his team of employees to work as one. This created a strong bond between the employees that in turn shows in customer service. Despite the fact that they were a budget airline, employees were shown respect and awarded for performance, thus creating a sense of pride in working for AirAsia.

Classical management theories had been first founded by three people who go by the name of Max Weber, Henri Fayol and Lyndall Urwick . They opened the door way to three different classical approaches such as the scientific management, administrative and the bureaucratic approach (Pryor ,2011).
According to Robbins (2012), the most recognized pioneer of Scientific Management, would be Fredrick W.Taylor , which began in the 20th century, whose theories are still being used till today. He believed in the four principles which were firstly, to integrate a type of systematic method and processes that included time limits so as to increase productivity. Secondly, he believed in the recruitment of workers based on their skill and expertise level. Thirdly, he believed in training and rewarding the