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Alex Rogo's The Goal

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Alex Rogo is a plant manager desperately trying to keep his plant open. His manager ordered the he show overall improvement within the next ninety days. In order to save the plant, he needs to gain profit and make more money in general. Through talking with a physicist, Jonah, and learning about various operational management concepts, Alex learns how to save his plant. He learned about the theory of constraints, throughput, statistical fluctuation, dependent events, and the drum, buffer, and rope method. After examining these concepts, he saw fit how to apply them to the work happening at the plant. In addition to the plant, these concepts can be practical in all areas of management. I explored how these same concepts relate to my own job …show more content…
Jonah explains this simple concept to Alex in a new way. Making money can be done through throughput, inventory, and operating expenses. Throughput is the rate at which the company generates income through sales. Inventory describes all the money that is used to buy items that the company intends on reselling. Operating expenses classifies all the money that is used to turn inventory into throughput. All profit in the company comes from what is left over after operating expenses are taken away from the money generated from sales (throughput). Viewing inventory as investments that the company could potentially sale changes how the coffee shop operates. My manager spends money on shirts, stickers, and other advertising products for the business. These do not typically sale and are usually a waste of money. They should not be seen as items that will make profit because it is likely that they will not. This way of viewing profit changes how a business should be run. Profit comes from throughput after operating expenses are subtracted. Everything at the plant changed for Alex when he set the money making goal. He viewed processes differently and was able to make changes at the plant. Seeing money through the lenses of throughput, inventory, and operating expenses should be vital for …show more content…
A statistical fluctuation is an inconsistent task that is completed in varying amounts of time. Dependent events are events that must take place in a certain order. One has to happen before the next can be completed. Alex understood this through the context of the hike he went on. The statistical fluctuation was the speed at which the boys hiked and the dependent event was the line that the boys walked in on the trail. At my job, most drinks are made with the espresso machine. It works very inconsistently and determines how fast drinks are made. Sometimes it pours shots in 10 seconds and sometimes it takes closer to 45 seconds. This determines how fast our customer service is. When customers arrive their order has to be taken first and then it is made. The orders are dependent on the person working the register. Orders do not get filled if the other employees do not know about them. Customer service is dependent on the person running the register. These are important things to address because they help us pin point why some things are going wrong. Identifying statistical fluctuations and dependent events can help improve a business because it points out that some things have to operate in a particular order and other processes will never be predictable as

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