...The core values and mission of an organization are contingent upon building team morale and promoting a healthy working environment free of negativity and conflict. Achieving the strategic goals and mission of Sun Systems Inc. is to achieve a high standard of excellence by building a well-trained and productive workforce while providing the best support to their customers. In addition, Sun System’s Inc values its employee’s and the service they provide. Through effective decision making and problem solving strategies, the corporation can develop an effective plan that can be readily accepted by the organization and its employee base. Although Sun Systems Inc. strives to maintain a productive and team oriented work environment, the corporation is faced with challenges directly related to the lack of acceptance and support of its employee base during the development and implementation of a new call management application and support process. In an effort to support the goals of the organization and in building a strong sound work environment free of conflict, problems such as emotional barriers, communication problems, negative perceptions, and a poorly managed work environment need to be identified and strategically resolved. The key to addressing the problems and resolving the employee concerns in an effort to arrive at a solution can be accomplished by the formulation and implementation of effective problem solving and decision making techniques. The...
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...ability to learn faster than the competition” (Senge 1990:1) Peter M. Senge is a pioneer in the field of learning organizations and the author of “The Fifth Discipline: The art and practice of the learning organization“ (Senge 1990) which was declared as one of the most powerful books in the past 75 years by Harvard Business Review in 1997 (Smith 2001). The book illustrated that the only way to gain competitive advantage is through making an organisation a learning one. However, is the learning organisation approach really linked to an organisation’s competitive advantage and the one and only approach to enhance an organisation’s performance and, therefore, run a successful company? Or is it more like a brilliant theory but not a viable one in practice? By highlighting the main characteristics of a learning organisation and using organisational examples, this essay will critically discuss and analyse its role in terms of enhancing performance. Learning organisations are companies that aim at improving their performance by providing their employees with on-going learning opportunities. As they are utilising learning to achieve their objectives, learning can be seen as part of an organisation’s strategy. They make their employees learn constantly and, therefore, learning must become an essential component of employees’ work (Bratton and Gold 2007) In order to achieve that, learning organisations invest an enormous amount of money in training activities. Jack Welch, the then-CEO of...
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...into a $9 billion powerhouse” with 20 million subscribers. This success shows how he embraced a business approach where their mission was to take the troublesome experience of everyday consumers and transform them into a business opportunity. Hasting previously owed a company named pure software but later on sold it and get complete focused on Netflix. This report differentiates the leadership styles used by Hastings in Pure software and in Netflix. It also focuses that communication, conflict management styles & feedback play an important role for Netflix to be one of the successful company. Table of Contents Introduction1 Hidden principles and facts related to Hastin1 Recommendation for Netflix to increases delivery services7 Analysis and leadership paradigm7 Hastings Big Five model of personality leadership traits 8 University of Iowa leadership styles 9 Power, organizational politics, networking, and negotiation 10 Conclusion11 References 12 Introduction Netflix is a video streaming and DVD rental service that is widely used by 23 million people worldwide in March 2012. (Statistics Brain) Originally in 2005 Netflix was predicted to fail and it has since proven stock analysts wrong in that it has taken the world by storm. Reed Hastings is the founder and CEO of Netflix that brought it to its rising success as a video streaming industry leader. Hastings built the company with a hard-driving and risk-taking culture...
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...5 Four General Strategies for Changing Human Systems ROBERT E. QUINN SCOTT SONENSHEIN I n this chapter we articulate a new general strategy for effecting change in human systems. To do this, we return to the fundamental assumptions of organization development (OD). In examining the early arguments in the field, we identify an essential strategy that has never been made explicit. By developing this strategy, we open avenues for research and provide an action framework that will increase the effectiveness of change agents. FOUNDATIONS OF OD We begin with a review of the seminal paper published in 1969 by Chin and Benne, “General Strategies for Effecting Changes in Human Systems.” In the paper, Chin and Benne outline three general strategies for changing human systems: empirical–rational, power–coercive, and normative–reeducative. The empirical–rational strategy considers people to be rationally self-interested. An organization member adopts a proposed change if the following two conditions are met: The proposed change is rationally justified, and the change agent demonstrates the benefits of the change to the change target. In short, the rational–empirical approach emphasizes that if the target has a justifiable reason to change (i.e., if it is in his or her self-interest), change comes from simply telling the target about the change. Chin and Benne call their second strategy power–coercive. This approach focuses on change efforts in which a more powerful person imposes...
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...management and provide the necessary information and updates for an organisation to implement entrepreneurial thinking with its’ internal resources within its organisation. The manual will provides insightful information through the principle types and various dimensions of corporate entrepreneurship. The manual also included the journey through the various generations of innovation process models from simple to full integration models. To promote corporate entrepreneurship within organisation, a framework serving as best practices was discussed in the manual to support smooth adoption and implementation of corporate entrepreneurship. The manual will put emphasis on the different focal areas of corporate entrepreneurship such as benefits, barriers and the internal success factors with the outcomes to provide visibility on corporate entrepreneurship. The focal areas ensure business viability and sustainability through the understanding and adoption of corporate entrepreneurial thinking with the organisational objectives to increase business wealth and gaining competitive advantage through innovations....
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... |6 | |References |7 | Executive Summary: This report give insight on what information systems is, describing what makes up information systems while assessing its functions, benefits and limitations. Report Aim: The aim of this report is to clearly define what information system is, what they are used for and what they do. Introduction: Information systems are a set of interconnected components that collects data by taking and assembling the data, manipulating the data which involves the process of converting and transforming the data into useful information (Stair and Reynolds, 2012). Information systems comprises of two major words which are information and systems: Information can be described has...
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...The Impact of the 2010 IOM Report on The Future of Nursing Robert Loperfido Felician Health Policy and Politics NURS 385 Helena Correia RNC, MSN August 18, 2014 The Impact of the 2010 IOM Report on The Future of Nursing The United States is at a significant junction. Health care reforms are being carried out and the system is beginning to change. The largest component of the health care workforce is nurses and the needs to strengthen this group will only improve the delivery of care and the health care system. The IOM and the Robert Wood Johnson Foundation established that accessible, high quality care cannot be achieved without extraordinary nursing care and leadership (American Nurses Association, 2014, p. 1). The report calls on nurses individually and as a profession to embrace changes needed to promote health, prevent illness and care for people across the lifespan. The report also calls for support from interprofessional collaborations from physicians, dieticians, physical therapist and other multisector professions to work with nurses to make the changes necessary for a more accessible, cost efficient and high quality health care system. This report expands on the theme that high quality, safe, evidence based patient centered care is a critical role of nursing and that to have a successful health care system rests on the future of nursing (Institute of Medicine, 2010). In 2010 the President signed into law and Congress approved health care legislation...
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...developed in 1979 by Michael .F. Porter of the Harvard as structure for assessing and evaluating the competitive position and power of an organization, the model is grounded on the concept that there are five forces which ascertain the competitive intensity of the market (Porter, 2008). Figure 1.1 shows a diagram of the five forces model, (Flesicher, 2007) Porter’s five forces model is quite useful and it provides a number of benefits , its most contribution is that it's a relevant tool to help organizations find the fundamental structuring components of their given business operation. It is the map showing where the company is and where they hope or want to be (Flesicher, 2007).Further more Schmidt (p.82, 2010) adds that “The model help to identify where the power is in the present business situation, This is important both in understanding the might of a company’s current competitive situation and the power of a position that the company wants to move to.”By understanding where the intensity is, the model can be used to identify the areas of strength, to improve failings and prevent mistakes; also strategic analysts often use the theory to know if new products or services are potentially profitable (Roy, 2011). The five forces model is a tool for analysising the competitive environment as Henry (p.70, 2008) states that “It allows an organization to determine the attractiveness or profit potential of a given market by examining the interaction of the Porter’s five forces .”...
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...Measures related to training and development generally allow companies as well as individual employees to benefit from increases in productivity, safety at the work place and well-being as a result of improved skills and enhanced knowledge. According to Armstrong (2001), training is defined as “planned and systematic modification of behaviour through learning events, programmes and instruction” that allows the individual achievement of skills, competencies and knowledge required for effective working. Within this definition, there are two aspects which might be seen as the most significant elements of training. At first, the fact that training is supposed to be planned and systematic needs to be highlighted. Moreover, the second aspect to be highlighted is related the objective of training, which is described as enhancement of specific work-related abilities. A simple but systematic model which captures the characteristics of training and development described above is the so called training cycle. It is characterised by displaying training not as a single and occasional event with a fixed starting and end point, but as a continuous process and an infinite circle. (Tayler, 1991) Since the 1970s and to the present the training cycle is the conventional model for organisational training and development. Originally and referring to Armstrong (2001), Donelly (1987) as well as Kenney & Reid (1986) the training cycle can be divided into four stages. As a first step in the cycle...
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...apply (pg. 52/53) Complementors: Players with whom a firm interacts but may not necessarily transact. The concept of complementors is perhaps the single most important contribution of value net analysis Complementors typically are products or services that have possible impact on the value of a firm 's own products or services. Those who produce complements are usually referred to as complementors. Powerful computers are of no value to a user unless there is software that runs on them. Similarly, new and better software is possible only if the hardware on which it can be run is available. This is equally true in the video game industry, where the sales of game consoles and video games complement each other. Nintendo' s success in the early 1 990s was a result of their ability to manage their relationships with their complementors. They built a security chip into the hardware and then licensed the right to develop games to outside firms. These firms paid a royalty to Nintendo for each copy of the game sold. The royalty revenue enabled Nintendo to sell game consoles at close to their cost, thereby increasing their market share, which, in turn, caused more games to be sold and more royalties to be generated. 2. Porters industry Competitiveness Analysis – Define buyers, suppliers, and rivalry (plus caveats) pg. 46-52 Potential competitors may include a supplier considering to considering forward integration. 5 Basic Competitive forces: 1. The...
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...Tracey Allen University of the Rockies A healthy organization is based on effective culture and cultural resources which play a role of glue and help managers and employees to communicate and create positive climate and morale. Coming to know the unique culture of organizations evokes the personal meaning, experience, and perception of organizational life in the minds of employees. Some of the main traits of healthy organizational culture are openness, environment of accountability and personal responsibility, risk-taking, fierce commitment, effective communication, positive interpersonal relations, integrity and consistency, collaboration, integration, and holistic thinking, etc. The role of a leader is to ensure healthy organizational culture, control mental health of employees and promote a healthy culture. Gaining access to organizational experiences and relations helps managers and supervisors better understand individual and collective motives that govern their behavior and enables managers to distinguish healthy and unhealthy behavior patterns inside the organization. Organizational culture can be defined as relations, vertically, between manager and subordinates and, horizontally, among organizational employees in s group. As the aims, goals, processes, and characteristics of each organization and its members vary, the principle of healthy culture implies that the best solution is the one invented by the...
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...the paperwork substantially and allows easy access to voluminous data. The employee can also keep track of his/her achievements without having to go through litigious procedures. It uses intranet or other web technology channels. It can also be used for implementation of different HR strategies. The authorization of different HR functions can be distributed through E-HRM. Competitive business environments have compelled the organizations to think speedily to innovate and excel for their survival. Technology advancement is one of the powerful driving forces. It has reshaped the way we communicate, live, work and also the way a business is conducted. Corporations need to shift from physical technology to information technology, from capital centered economy to human centered economy, and further from conflict to cooperative working relationships. Since many years now, information technology seems to be affecting individuals and organizations communication and behaviors. The change in Information Technology is faster than any other processes in the organization. One of the major hurdles which the HR department needs to cross is the changing technological environment. The IT possibilities for HRM are endless; in principle all HR processes can be supported by IT. Computers have simplified the task of analyzing vast amounts...
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...1. Introduction Pre conditon Of development :Transforming population(unskilled manpower) to skilled Manpower(Human resource) Unskilled People donot come to any use of the country or socity.on the other hand the skilled people not only become successful personally but also can speed up the economic activities of the state.The skilled manpower turned into economic resourses of the state.The unskilled people are considered as the burden of of the state.the skilled people are called human resource .such type of people can acquire or produce resources.This is the productivity of man.The more personal productity is increased,the more the country wioll be productive. Pre conditon Creating skilled Manpower(Humam Resource): Leadership Leadership means vision, cheerleading, enthusiasm, love, trust, verve, passion, obsession, consistency, the use of symbols, paying attention as illustrated by the content of one's calendar, out-and-out drama (and the management thereof), creating heroes at all levels, coaching, effectively wandering around, and numerous other things. Leadership must be present at all levels of the organization. It depends on a million little things done with obsession, consistency, and care, but all of those million little things add up to nothing if the trust, vision, and basic belief are not there. (Haapaniemi, 2006) Leadership is more than just being confident that you can manage a number of people and make them follow your lead. Each one of us influences at least...
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...Contents 1. Introduction 2 2. Case description 2 Management style 3 Staff behaviors 3 Communication systems 4 3. Conceptual framework 4 4. Data and Analysis 5 Management style 5 Staff behaviors 7 Communication System 8 5. Managers embarking upon the issues 11 6. Conclusion 11 7. Recommendations 12 8. Personal Experience 12 References 14 Appendix 16 Low vs. high power distance 16 Individualism vs. collectivism 16 Masculinity vs. femininity 16 Long vs. short term orientation 16 1. Introduction Businesses in these times of rapid growth are experiencing globalization and economic development that tends them to expand and grow at international level (Bennis and Nanus, 1985). For the expansion of the business at international level, firms tend to exchange their cultures and during the exchange conflict is natural to arise as the minds of people in different areas differ greatly. Due to the advancement in technology, physical barriers affecting the expansion of the business internationally have been overcome but there exist a number of cultural barriers thereby complicating the cross-cultural management for the managers (Adler and Graham 1989 referring Mishler; 1965, p.517). This study focuses on the cross-cultural management of two companies’ i.e. a Swedish company and its subsidiary in China. The two companies have entirely different cultures and therefore they are facing difficulties in exchanging the cultures (Martinsons &...
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...topics when choosing and informing us the field of your thesis + the thesis topic in the form Indication of Interest Area for Thesis 2013-2014. Part 1. Thesis topics for companies and other organizations We have first listed the thesis projects that are available to do for companies and organizations. If you are interested in these projects, please mark the topic to the Indication of Interest Area form the same way than any other topic. It should be noted that the students selected to do the thesis from these topics must be motivated and committed for the work. Please do not contact these organizations yourself before the selection process has been completed for all students. More information on topics can be asked from Mari Syväoja or Tomi Heimonen. Organization: Thesis Biofenno projects for (www.biofenno.fi) companies and organizations Selected Thesis Topics for companies and organizations Internationalization plan Plan how to take and promote product Tuovi Tuotevirtakirjanpito to EU markets. Tuovi Tuotevirtakirjanpito is a stock and feed recording program for organic farmers. It produces necessary stock and feed reports for annual inspection. Also stock balance reporting benefits farm managements. Because Tuovi Tuotevirtakirjanpito complies with all the regulations EU has set for organic farmers, it has possible markets in EU. Aalto School of Competitive environment of Small Business Center Business, The Aalto Small Business Center wants to produce an analysis of their...
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