...| CASE: KEEP PATIENTS WAITING? NOT IN MY OFFICE | BUSN 6110/ME – OPERATIONS & PROJECT MANAGEMENT | | | CASE KEEP PATIENTS WAITING? NOT IN MY OFFICE 1. What features of the appointment scheduling system were crucial in capturing “many grateful patients”? By seeing patients at their “exact” appointment times, the patients were very grateful. It is rare that the doctor did not see the patients during their allotted time. The key to ensuring appointments remained on schedule was to book appointment realistically. By allotting the proper amount of time for each visit (this was tied to the services require) this kept the schedule on track. Patients are also given a specific time, e.g., 10:30 or 2:40 vice the usual come in 10 minutes or 30 minutes. There was an adequate number of examining rooms and her 2-3 assistants depending on the workload were well instructed on the standing operating procedures. New patients were asked to arrive in the office early to get their initial paperwork completed. New patients were also told about the strict adherence to appointment times. 2. What procedures were followed to keep the appointment system flexible enough to accommodate the emergency cases, and yet be able to keep up with the other patients’ appointments? The doctor felt that most doctors used them having an emergency as an excuse not to stick to their appointment times and felt this would not work in her practice. If it was a true emergency...
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...Angel Lopez 02/11/2014 Difference Between Associate Degree Versus Baccalaureate Degree in Nursing Abstract In this paper will analyze the difference in competency of education between nurses prepared with an Associate degree or a Baccalaureate degree in Nursing. A comparison in scholastic preparation of both degrees. Will discuss the recent increase of demand of Baccalaureate degree graduates over the Associate degree as a new hire in the medical setting. We will also focus on magnet status hospitals and those trying to achieve magnet status and how they have promoted a change in hiring of this two degrees. The American Nursing Association view of Baccalaureate Degree in comparison to Associate degree. We will also address research that has recently be published that displayed baccalaureate patient outcomes and patient safety in writing and statistical data. Patient care situation will be analyze decision making approach relating Associate degree versus Baccalaureate degree in nursing. First we must address the similarities they both are able to be called and hold the title of Nurse, they both are able to seat to take the National Council Licensure Examination for Registered Nurses. They both work in similar settings ambulatory and inpatient medical facilities to name the most prevalent. The main difference in competency and preparation lies in education and training the Associate Degree Nurse in most cases is a two year technical nurse who graduates from a community...
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...process, strategies, problems and solutions. Juan Lopez, who was given the task, put together a forecast of the future cash flows in US dollars for Pagina Amarelas . The data that used in valuation were all in US dollar as this is required by the client, Brasil Investimentos. This may mainly because of two reasons. First, Pagina Amarelas’s business was operating in three major countries within Latin America, which were Argentina, Brazil and Chile. These countries used different currencies and their exchange rates fluctuated seriously in the history. Using US dollar became an effective method to measure the quantity and value generated in different countries. On the other hand, using US dollar followed a more global standard and view that made foreign investors understand better. As Brasil Investimentos conducted this valuation for a sale or restructuring purpose, it is necessary to set a global scandalized valuation in a more international currency such as USD thus comparison and analysis in global market are easier to complete. In that case, funding, financing or transactions can be easily extended to a global base. After anticipating the future cash flows, it is vital to estimate the weighted-average cost of capital(WACC) in order to calculate the present value of the cash flows. By definition, WACC is calculated based on cost of equity and cost of debt associated with their value weighted respectively. However, Lopez found it difficult and inappropriate to estimate a...
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...from A Bibliography of Literary Theory, Criticism and Philology http://www.unizar.es/departamentos/filologia_inglesa/garciala/bibliography.html by José Ángel García Landa (University of Zaragoza, Spain) History of English General Bambas, Rudolph C. The English Language: Its Origin and History. Norman: U of Oklahoma P, 1980.* Barber, Charles. The Story of Language. _____. The English Language: A Historical Introduction. (Cambridge Approaches to Linguistics). Cambridge: Cambridge UP, 1993. Rpt. Cambridge UP-Canto, c. 2000.* (Rev. version of The Story of Language). Baugh, A. C. A History of the English Language. London: Routledge & Kegan Paul, 1951. 1952. 1954. 1956. 2nd ed. London: Routledge & Kegan Paul, 1959. 1960. 1962. 1963. 1965. 1968. 1971. 1974. 1976. Baugh, A. C., and Thomas Cable. A History of the English Language. 3rd. ed: London: Routledge & Kegan Paul, 1978.* _____. A History of the English Language. 4th ed. London: Routledge, 1993. 1993. 1994. 996. 1997. 2000. 2001. 2002. _____. A History of the English Language, Fifth Edition. Englewood Cliffs: Pearson Education-Prentice Hall, 2002; London: Routledge, 2002.* _____. A History of the English Language. London: Taylor and Francis-Routledge, 2010. Bex, Tony. "2. A (Very Brief) History of English." In Bex, Variety in Written English: Texts in Society /Societies in Text. (Interface). London: Routledge, 1996. 30-50.* Blake, Norman F. A History of the English Language. London: Macmillan, 1996. Rpt...
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...Language. London: Taylor and Francis-Routledge, 2010. Bex, Tony. "2. A (Very Brief) History of English." In Bex, Variety in Written English: Texts in Society /Societies in Text. (Interface). London: Routledge, 1996. 30-50.* Blake, Norman F. A History of the English Language. London: Macmillan, 1996. Rpt. Palgrave.* Bloomfield, M. W., and L. Newmark. A Linguistic Introduction to the History of English. New York: Knopf, 1963. _____. A Linguistic Introduction to the History of English.. Connecticut: Greenwood Press, 1979. Bradley, H. The Making of English. New York: Macmillan, 1904. Rev. ed. 1968. Brook, G. L. A History of the English Language. (The Language Library). London: André Deutsch, 1958. 1977. Cruz Fernández, Juan M. de la, Angel Cañete Alvarez-Torrijos and Antonio Miranda García. Introducción histórica a la lengua inglesa. Málaga: Agora, 1995. Fennell, Barbara A. A History of...
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...KNOWLEDGE MANAGEMENT THROUGH STRATEGIC MANAGEMENT PROCESS ABSTRACT Knowledge Management (KM) is the key factor for the organizational success and survival. In the competitive business environments, knowledge management involve strategic management processes. The processes consist of formulating stages, implementation stages, and controlling stages. With a systematic strategic management approach, organizations are able to generate competitive advantage and achieve organizational objectives. This paper provides an approach for organization to manage KM through strategic management process. KM currently is a discipline which is growing very fast. Therefore to support business viability and competitiveness, organization needs to integrate fragmented landscape of KM with strategic management process. Keywords: Knowledge Management, Strategic Management. 1.0 INTRODUCTION According to Webb (1998), KM is the process of identification, optimization and active management of intellectual assets to create value, increase productivity and gain and sustain competitive advantage. Meanwhile, Murray (1998) said KM is a strategy that turns an organization’s intellectual assets and the talents of its members to produce new productivity, value and increase competitiveness. Therefore, we can conclude that KM is a discipline, designed to provide strategy, process, and technology to increase organizational learning. A part from that, strategy is the major plan to be undertaken and allocating...
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...Respiratory System & Disease Jeff Farmer Anatomy& Physiology II Casey Veatch March 14, 2012 As we live our busy lives, there are many things that we take for granted. Things like having running water, weather that’s live-able, weekends, TV with 100 channels, and NFL football. But one very important thing that we all take for granted is the involuntary process of our respiratory system and breathing. The automatic breathing regulation system allows you to breathe so you don’t even have to consciously think about it even when you’re asleep. Respiration is the process of taking in and using oxygen. There are three different phases of respiration: external respiration, internal respiration, and cellular respiration. External respiration is the intake of oxygen from the environment and the release of carbon dioxide. In internal respiration, oxygen is carried to the cells and carbon dioxide is carried away from the cells. In cellular respiration, oxygen is used in chemical reactions within the cells ( Tortora, 2008). Air enters the body through the nose. From here it is warmed, filtered, and passed through the nasal cavity. Air passes the pharynx, then through the upper part of the trachea containing the larynx and moves into the bronchi that carry air in and out of the lungs (West, 1993). Ventilation is the mechanics of breathing in and out. When you inhale,...
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...Pace University DigitalCommons@Pace Case Studies Lubin School of Business 3-1-2002 Disney in Asia, Again Raymond H. Lopez Pace University Recommended Citation Lopez, Raymond H., "Disney in Asia, Again" (2002). Case Studies. Paper 3. http://digitalcommons.pace.edu/business_cases/3 This Article is brought to you for free and open access by the Lubin School of Business at DigitalCommons@Pace. It has been accepted for inclusion in Case Studies by an authorized administrator of DigitalCommons@Pace. For more information, please contact rracelis@pace.edu. CASE STUDIES No. 26 March 2002 Disney in Asia, Again? by Raymond H. Lopez, Ph.D. Professor of Economics and Finance Lubin School of Business Pace University DISNEY IN ASIA, AGAIN? by Raymond H. Lopez, Ph.D. Raymond H. Lopez is Professor of Finance at the Lubin School of Business of Pace University. Introduction INTRODUCTION “We could be getting close to the time for a major Disney attraction in the world’s most populous nation.” 1 “I am completely confident that Chinese people love Mickey no less than they love a Big Mac.” 2 Early in 1999, Michael Eisner, CEO of The Walt Disney Company, voiced his opinions concerning potential markets for his firm’s entertainment products and services. A major thrust for the new millenium would be development in Asia. The firm had now achieved a certain level of experience with owning and/or managing assets and operations outside the United States...
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...all nations all over the world are adopting ICT-based solutions to address their information needs in this modern era of knowledge explosion. In the Philippines, the government anticipated the importance of Information Technology (IT) as early as the Ramos administration. Ramos in his speech at the First Information Technology and Telecommunications Education Congress outlined the National Information Technology Plan (NITP) of the government. He stressed that IT must be applied to the education sector as a means for national strengthening.2 In 1997, the Commission on Higher Education (CHED) reported that the General Appropriations Act of the previous year provided some funds for the CHED-SUCs computerization program. Chairman Angel C. Alcala stated that majority of the fund was used to upgrade the computer capabilities of state-funded institutions. The biggest threat pointed out in the CHED computerization program was the readiness of the people in the educational institutions in the form of computer literacy to cope with the said technological changes. 3 Similarly, the Department of Education, Culture and Sports (DECS)...
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...DON HONORIO VENTURA TECHNOLOGICAL STATE UNIVERSITY Bacolor, Pampanga Career Decisions, Experience, Work Traits and Productivity of Public Elementary School Teachers in the Coastal Schools of South Sector in the Division of Pampanga By Amor Chino De Mesa Lopez Ed. D Student Chapter 1 THE PROBLEM AND ITS BACKGROUND Introduction In the country's present educational situation, we need teachers who are effective, dynamic and ceaselessly exert efforts to ca carry out sound pedagogical objectives of the nation. One question that is often raised is: what makes an effective teacher? Merely wanting to be a teacher is not a manifestation of one's fitness to handle the demands, rigors and pressures of effective instruction. The teacher must be cognizant of effective classroom management coupled with commendatory work traits of various trends and innovations in teaching. The learners are the central point of observation and concern especially when the quality of education is being assessed. For these reason, professionals or individuals who specializes in education are hired for their service and expertise. Educators take part in the noble task in uplifting the academic performance of each child. It is their sole responsibility to nurture and develop the minds of the future leaders and work force of our nation. The personality of the teachers has great influence in the development of desirable attitudes and values of learners. The teacher must be a good model...
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...2 THE LOSS OF THE CREATURE EVERY EXPLORER NAMES his island Formosa, beautiful. To him it is beautiful because, being first, he has access to it and can see it for what it is. But to no one else is it ever as beautiful--except the rare man who manages to recover it, who knows that it has to be recovered. Garcia Lopez de Cardenas discovered the Grand Canyon and was amazed at the sight. It can be imagined: One crosses miles of desert, breaks through the mesquite, and there it is at one's feet. Later the government set the place aside as a national park, hoping to pass along to millions the experience of Cardenas. Does not one see the same sight from the Bright Angel Lodge that Cardenas saw? The assumption is that the Grand Canyon is a remarkably interesting and beautiful place and that if it had a certain value P for Cardenas, the same value P may be transmitted to any number of sightseers-just as Banting's discovery of insulin can be transmitted to any number of diabetics. A counterinfluence is at work, how- ever, and it would be nearer the truth to say that if the place is see? by a million sightseers, a single sightseer does not receive value p but a millionth part of value P . It is assumed that since the Grand Canyon has the fixed interest value P, tours can be organized for any number of people. A man in Boston decides to spend his vacation at the Grand Canyon. He-- visits his travel bureau, looks at the folder, signs up for a two-week tour. He and his family take the tour...
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...2 THE LOSS OF THE CREATURE EVERY EXPLORER NAMES his island Formosa, beautiful. To him it is beautiful because, being first, he has access to it and can see it for what it is. But to no one else is it ever as beautiful--except the rare man who manages to recover it, who knows that it has to be recovered. Garcia Lopez de Cardenas discovered the Grand Canyon and was amazed at the sight. It can be imagined: One crosses miles of desert, breaks through the mesquite, and there it is at one's feet. Later the government set the place aside as a national park, hoping to pass along to millions the experience of Cardenas. Does not one see the same sight from the Bright Angel Lodge that Cardenas saw? The assumption is that the Grand Canyon is a remarkably interesting and beautiful place and that if it had a certain value P for Cardenas, the same value P may be transmitted to any number of sightseers-just as Banting's discovery of insulin can be transmitted to any number of diabetics. A counterinfluence is at work, how- ever, and it would be nearer the truth to say that if the place is see? by a million sightseers, a single sightseer does not receive value p but a millionth part of value P . It is assumed that since the Grand Canyon has the fixed interest value P, tours can be organized for any number of people. A man in Boston decides to spend his vacation at the Grand Canyon. He-- visits his travel bureau, looks at the folder, signs up for a two-week tour. He and his family...
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...THE LOSS OF THE CREATURE Walker Percy Every explorer names his island Formosa, beautiful. To him it is beautiful because, being first, he has access to it and can see it for what it is. But to no one else is it ever as beautiful--except the rare man who manages to recover it, who knows that it has to be recovered. Garcia Lopez de Cardenas discovered the Grand Canyon and was amazed at the sight. It can be imagined: One crosses miles of desert, breaks through the mesquite, and there it is at one's feet. Later the government set the place aside as a national park, hoping to pass along to millions the experience of Cardenas. Does not one see the same sight from the Bright Angel Lodge that Cardenas saw? The assumption is that the Grand Canyon is a remarkably interesting and beautiful place and that if it had a certain value P for Cardenas, the same value P may be transmitted to any number of sightseers--just as Banting's discovery of insulin can be transmitted to any number of diabetics. A counterinfluence is at work, however, and it would be nearer the truth to say that if the place is seen by a million sightseers, a single sightseer does not receive value P but a millionth part of value P. It is assumed that since the Grand Canyon has the fixed interest value P, tours can be organized for any number of people. A man in Boston decides to spend his vacation at the Grand Canyon. He visits his travel bureau, looks at the folder, signs up for a two-week tour. He and his family...
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...DEVELOPING THE INTERNET: ENTREPRENEURSHIP AND PUBLIC POLICY IN COMPARATIVE PERSPECTIVE* Sandra L. Suárez Department of Political Science Temple University Gladfelter Hall Philadelphia, PA 19122 (215) 204-1468 ssuarez@nimbus.temple.edu and Mauro F. Guillén The Wharton School and Department of Sociology University of Pennsylvania 2016 Steinberg Hall-Dietrich Hall Philadelphia, PA 19104-6370 215-573-6267 guillen@wharton.upenn.edu November 2000 Version * This research has been funded by Temple University (Suárez) and the Wharton eBusiness Initiative, WeBI (Guillén). 2 DEVELOPING THE INTERNET: ENTREPRENEURSHIP AND PUBLIC POLICY IN COMPARATIVE PERSPECTIVE Abstract The internet has not diffused uniformly throughout the world. Data on 142 countries indicate that, aside from the levels of economic and infrastructural development, cross-national differences have to do with whether the legal system fosters entrepreneurship, and with whether institutional and political conditions are stable, and democracy is the form of government. Competition and privatization policies in the area of telecommunications do not have consistent effects. After examining international patterns of diffusion for the world as a whole, differences between two matched pairs of countries are systematically compared: Ireland and Singapore, and Argentina and Spain. Patterns of entrepreneurship and public policy in each country are shown to have differed systematically, with distinctive consequences...
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...Sinukuan: More than Just a Legend The Filipinos are richly endowed with a creative imagination. A perfect manifestation of this is the existence our rich ethnic literature, ranging from folk speeches and songs to narratives. In almost every province, there are native epics and legends. In recent accounts, according to National Artist Virgilio S. Almario, there are 28 documented Filipino epics. Biag ni Lam-ang of the Ilocanos, Alim and the Hudhuds of the Ifugaos, the Diawot in Mansaka, Guman Dumalinao of the Suban-ons are just few examples of these epics. As for legends, we have the Legend of Mt. Mayon, the Legend of the Banana, The Legend of the Pineapple, The Legend of the Makahiya, the Legend of the Frog among others. Ancient Filipinos search for explanations for natural phenomena and their closely knit relations with nature have ignited their imaginations and led them to create legends. The Kapampangans are a perfect example of this. Mount Arayat, a mountain located in a town in Pampanga with the same name has aroused the imagination of ancient Kapampangans to create the legend of Sinukuan. Mount Arayat, also known as Mount Sinucuan of Arayat, is a dormant volcano whose last eruption dates back some 500,000 years ago. According to the theory of Fray Martin de Zuniga, this mountain which is visible from Manila Bay, was created by a giant whirlpool at the beginning of time. Old Kapampangan folklore says that it used to be located in the present site of the Candaba...
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