According to Watson (2002) the first actor is the chair of the West Island Services for Humanity Committee (“WISH”) Kelly Kobata who was given the task of submitting a report to the board of directors, stating whether the agency will change their mission to comply with the national organization’s suggestions and how will it be done (pp. 165-166). The second actor is Coordinator Annie Doright who is responsible for WISH’s daily operations and implements plans from the board of directors. She feels like the organization needs to change so that it can collect more donations (Watson, p. 166). Then there is Ebeneezer Taylor who is a longtime volunteer and has served on the WISH Board. Taylor does not want to change the mission and wants to continue to…show more content… 167). New procedures could help prevent future scandals
• Political: By creating a more accountable organization and one that satisfy the public it could bring good political attention.
• Other constraints, obstacles, factors (unknown or unforeseen): A new mission could cut funding to former beneficiaries who could be helpful to the organization (resources). There may also be problems with the committee as each member has different interests (Watson, p. 168).
(5) COURSE OF ACTION
Course of action A: Change the mission of WISH to reflect the national organization. Have volunteers network and help out small businesses to increase their chances of donating. Moreover, refer previous beneficiaries that may not fit new criteria to new organizations that will help them.
Course of action B: Keep the same mission and focus efforts in trying to raise more donations through volunteer outreach. Moreover, hire a consultant to help improve methods of increasing donations.
Course of action C: Take no
