...EXECUTIVE SUMMARY OBJECTIVE OF PROJECT • To know about Groupon business module. • To know about the training and development process of the employee. • Analysis of employee attrition and retention. SCOPE OF PROJECT • All the activities of employees into an organisation come under the horizon of HRM. • The division included in HRM are recruitment, payroll, Performance Management, training and development, industrial. One important division is training and development. INTRODUCTION OF COMPANY Groupon a portmanteau derived from group coupon is a deal-of-the-day website that features discounted gift certificates usable at local or national companies. Groupon was launched in November 2008, and the first market for Groupon was Chicago, followed soon thereafter by Boston, New York City, and Toronto. By October 2010 Groupon served more than 150 market in North America and 100 markets in Europe, Asia and South America and had 35 million registered users. The idea for Groupon was created by now-CEO and Pittsburgh native Andrew Mason. The idea subsequently gained the attention of his former employer, Eric Lefk of sky, who provided $1 million in "seed money" to develop the idea. In April 2010, the company was valued at $1.35 billion. According to a December 2010 report conducted by Groupon's marketing association and reported in Forbes Magazine and the Wall Street Journal, Groupon was "projecting that the company is on pace to make $1 billion in sales faster than any...
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...Effective leadership is a necessary element to have successful work teams and organizations. Those who are effective leaders employ ideas and practices that facilitate a working environment that nurtures the idea of success and making the company’s goals a top priority. Prosperous leaders do not directly demand their subordinates to complete their own and the company’s biddings. Rather, they provide a gentle, guiding hand in directing the employees in bringing out their best without any judgment or any form of hindrances from their supervisors in the form of their own actions and behavior. Numerous examples of supervisors and managers exhibiting superior leadership qualities exist. But for this particular assignment, one person exhibiting the concepts associated with leadership. As an example, consider my current supervisor, hereinafter referred to as Wadu in respect for his privacy. Wadu is a native of an East-Asian country. He arrived in New York at the age of twenty and immediately enrolled at a local community college. Many years of hard work paid off and he earned his degree in electrical engineering from The City University of New York. He joined the United States Patent and Trademark Office (USPTO) after graduation and obtained a job as a patent examiner. He worked his way through the examiner ranks and eventually became a primary patent examiner and most recently, a supervisory patent examiner. He currently oversees the work of over ten employees, trains newly...
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...Attrition Analysis (2014-15) [pic] June 2015 Prepared By: Anushree Panicker (SIES College of Management Studies) Sugandhi Murali (SIES College of Management Studies) Surabhi Nair (Institute of Management and Computer Studies) Table of Contents | | | | |Sr No. |Particulars |Page No | |1. |Executive Summary |3 | |2. |Objectives |4 | |3. |Scope |5 | |4. |Methodology |6 | |5. |Introduction |8 | |6. |Steel Manufacturing Sector |9 | |7. |About Mukand Limited |10 | |8. ...
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...Case Attrition Name Institution Date Case attrition is the act of an arrest failing to proceed to trial. Case attrition is a common incident with more than half of the felony arrests in United States failing to come to trial. The police, prosecutor or a judge can administer an act of discretion resulting to case attrition. Failure to face trial in a felony arrest could result from several reasons among them being: lack of substantive evidence to back an arrest made. In certain cases, the prosecutor may not be interested in pressing for the judgment. In most cases when a prosecutor may not press for trial are when punishment has already been administered and trial will not result to further punishment (Robertson & Law, 2007). High incidences of arrests failing to come to trial insinuate a limitation in the criminal justice system to combat all manner of crimes. In the criminal justice system, cases are arranged in a structure that is termed as a wedding cake arrangement. In this arrangement, the more serious cases form the top priority of the hierarchy and the lesser serious cases forming the lowest part of the hierarchy. In the process of handling the cases, the major ones are overemphasized on giving the offenders of minor crimes an exit from trial at certain points of the criminal justice process (Neubauer, 2013). Case attrition has an effect in undermining the credibility of the criminal justice system. With high rates of case attrition, the...
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...fundamental and largely misunderstood hemorrhage within the professional nursing pipeline is the significant student nurse retention and attrition rates reported by associate and baccalaureate schools of nursing. In a 2005 study by the Academic Senate for California Community Colleges, attrition from associate degree nursing programs is approximately 22%. A Canadian study of baccalaureate nursing programs finds and reports an alarming attrition rate of between 20% and 40% (Bolan and Grainger, 2005). The retention of students in nursing programs continues to be a major challenge for nurse educators and deans of nursing programs (Wells, 2003). Taylor (2005) reports the issue of student attrition is maintaining a high profile across the higher education sector and is a key concern for those delivering nurse education. In as much as it is impossible to bear quality fruit without plentiful and quality seeds, it is impossible to cultivate and educate student nurses if attrition and retention are not checked. If the desire for American healthcare is to remain the strongest and most competent in the world we must understand, explore and remedy the mitigating factors driving the student nurse attrition rate. Purpose Statement The purpose of this research study is to determine the relationship between undergraduate nursing school attrition, for junior and senior nursing students, at Coppin State University and two variables: Financial support and flexibility of Class Schedules...
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...Case Attrition and Its Effect on the Criminal Justice System Brian C. Kennedy University of Phoenix CJS220 Steven Weber 09 July 2014 Abstract The vast criminal justice system in the United States is, in many ways, slow and cumbersome, but ultimately the best model available for a truly free society. Were it not for various mechanisms engineered into the system to organize and streamline proceedings, the system would likely break down, mired in bureaucracy and procedure. This is known as case attrition, it allows for the overwhelmingly large number of cases and potential cases to be sifted, or “winnowed” out along the procedural highway in order to focus resources on the cases that truly need the attention of a trial or appeal. (Meyer & Grant, 2003, p. 245) Types of Attrition Simply deciding on whether or not to report a crime or perceived crime is the first stage. This responsibility often lies with the citizenry and numerous motivations for reporting or non-reporting of crimes exist ranging from self preservation to the lack of importance in the citizens eyes. Police also have a level of discretion dictated both by statute and departmental policy. They can decide whether or not an action rises to the level of a crime at all or if the crime is worthy of the resources and manpower needed in relation to the...
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...A Research Project Report On ATTRITION MANAGEMENT Submitted in partial fulfillment for the requirement of the MBA Degree awarded by Bangalore University Submitted by Ponnappa I.S 04XQCM6064 Under the guidance of Praveen Kamat Professor M.P.Birla Institute of Management M.P.Birla Institute of Management Race course road Bangalore-1 INDIA 1 DECLARATION I hereby declare that this dissertation entitled ‘ATTRITON MANAGEMENT’ is the result of project work undertaken by me under the guidance and supervision of Mr. Praveen Kamat, Professor, M.P.Birla Institute of Management, Bangalore. I also declare that this dissertation has not been submitted to any other University/Institution for the award of any Degree. (Ponnappa I.S) 2 CERTIFICATE I hereby certify that the research work embodied in this dissertation entitled ‘ATTRITION MANAGEMENT’, has been undertaken and completed by Mr. Ponnappa I.S under the guidance and supervision of Mr. Praveen Kamat, Professor, MPBIM, Bangalore. (Dr. N.S. Malavalli) Principal MPBIM, Bangalore 3 CERTIFICATE I hereby certify that the research work embodied in this dissertation entitled ‘ATTRITION MANAGEMENT’, has been undertaken and completed by Mr. Ponnappa I.S under my guidance and supervision (Mr. Praveen Kamat) Professor, M.P.B.I.M Bangalore 4 Acknowledgement The satisfaction that accompanies the successful completion of any task would be incomplete without the mention of the people who made...
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...CHAPTER 1 THE PROBLEM AND ITS BACKGROUND Introduction "... Every single one of you has something that you're good at. Every single one of you has something to offer. And you have a responsibility to yourself to discover what that is. That's the opportunity an education can provide."- US President Barack Obama Education is a fundamental need of an individual to cope with life. And it is a basic but a very important matter that each and everyone should have. Education makes a man complete. In addition, the education is the principle means by which society carries out its national objective. And its purpose is to foster the development of each individual so that he may achieve the most satisfying life of which he is capable (Mcneil 1998). Education changes an individual. Having knowledge, an individual will have the courage to do anything. Education is the main factor to mold individuals to become what they want. It is true that schools are the primary source in having a formal education. But, not everyone can attend school due to different reasons. There are unfortunate children that could not afford to go to school not only because they are poor, but there are also other reasons that they consider in going to school. In 2009, Sallie Mae discovered that 84% of college students indicated they need a big amount of money for their education. In addition to that, Noel Levitz (2009) reported and concluded that only 46.4% of...
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...associated with the sourcing, recruiting and staffing activities borne by an employer to fill an open position in the organization 2. Time to fill – From the time you advertise your vacancy till the time the candidate is actually on board 3. Performance of hired employees – Appraisal rating of employees joined after one year of hiring 4. Attrition rate – Attrition rates describe the rate at which employees leave a company Qualitative: 1. Aligning talent acquisition strategies with business needs – Identifying the business needs and aligning the talent acquisition strategy accordingly to contribute in fulfilling business strategy 2. Effective use of technology in hiring – Using the latest online mediums available (for example: portals, LinkedIn etc.) and targeting at reducing the cost c) Measures: S: Strengths to build upon P: Performs well & meets expectations D: Developmental needs I: Issue Dimension | Expectation | Actual | Measure | Quantitative | Cost per hire | 10% of CTC | 8% of CTC | S | Time to fill | 2 months | 3 months | D | Performance of hired employees | >= 3 | 3.5 | P | Attrition rate | < 6% | 5.8% | P | Qualitative | Aligning talent acquisition strategies with business needs | P | Effective use of technology in hiring | D | Compensation Plan for Talent Management Head a) Objectives: * Meritocracy b) Compensable factors: Factors | | Weightage | Skills | (a) Interpersonal Skills (15%)...
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...In “Let Them Die” Kenan Malik argue that dying language should not be prevent. Many language died and will die when their last speaker die. Some people are trying to preserve dying language. In author’s view, it is not possible to preserve dying language and dying language are not language at all. He list several examples to demonstrate his point. In my opinion, we should let them die. We should try to protect them first. If they can not stop dying, that do not have to regret. According to the essay, author divided it to four part, first part is the Introduction of the topic: Language Extinction. Secondly, he explain some promote the campaign to preserve linguistic diversity. Then author’s counter arguments. Finally, author make the conclusion: we should let those language die in peace. The essay has a catchy title. Make the reader interested in this essay. Also the essay has a clear text structure. In paragraph two to four, author list the consequences of language death. Language death results in the loss of unique biological and ecological knowledge; reduces knowledge about human language and mind; death of unique cultures. Author describes those in order to laying the groundwork for his following paragraph. In fifth and sixth paragraph we could clearly know some languages lose their function of communication. After that, in seventh to tenth paragraph, the preservers based their argument on the romantic notion of human differences and cultural differences, but the...
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...Case Attrition Models Decker, Jennifer J CJS/220 February 9, 2014 Raymond Brown Case Attrition Models The criminal justice process begins with a crime being committed, followed by an arrest. Some cases never make it to the courtroom. As one team of researchers noted, “ half or more of all arrests for serious crimes end without convictions” (Feeney, Dill, and Weir, 1983). Furthermore, a percentage of felonies are reduced to misdemeanors, depending on the severity of the case and jurisdictional prosecutorial processes. Society might often wonder why case attrition occurs. One reason is that some actions are not legally defined as crimes, and therefore cannot result in arrest unless legislature changes the laws. The criminal justice process is like a funnel: Wide at the top and tapering to a narrow end. The funnel model demonstrates how the number of crimes that are processed through the system decreases at each step because of attrition (Meyer and Grant, 2003). At each process of the funnel fewer and fewer cases are handled because most cases are shunted out of the system at different points along the way. Another way to view how cases are processed in the system is the wedding cake analogy. The cake demonstrates how cases are sorted in layers depending upon their severity or seriousness. Less serious cases compose the bottom layer and the more serious cases forming the smaller ones on top. The smallest very top layer represents cases that are famous and attract a...
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...Sprint Performance Management System Douglas Tennyson Excelsior College Abstract Every company needs to have a performance management system in place to build employees into what the company desires from them, to help them retain the best employees and to assist with active communication. Sprint seems to have a performance management system today that is much better than it was previously and this paper will explore the current performance management system and compare it to the old one and also make recommendations as to what Sprint can do to improve their current system. Sprint is a telecommunications company that specializes in mobile devices and mobile service. They currently hold fourth place in the mobile provider market being overtaken by T-mobile in 2015 according to a report on RCwireless.com with Verizon and AT&T maintaining a firm grip at the top of the market share. "The report found that "no major shifts in market share among the major four carriers" between now and 2020" (Kinney, S. (2015). One of Sprint's bigger problems was their employee turnover rate; they were losing employees faster than they were getting new ones. This would be a problem for any company, but especially for a company that is in the cutthroat business of cell phones and service. Trying to grow and take more of the market when you can't keep the trained employees created a problem for Sprint and they knew they needed to address this. "In July 2002, Towers Perrin released a...
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...Attrition: More Complicated Than You Think Why are there so many college athletes transferring? In the past decade, attrition within athletic departments across the country have skyrocketed. But why? What factors make an athlete want to transfer to a different school? Wouldn’t most of us be content with receiving free school for playing a sport? College football writer Mike Hlas asks “aren't transfers and dismissals simply part of college football”? In reality, it’s not as simple as it sounds. There are many different reasons why college athletes feel the need for a change in scenery. The first and most common reason for athlete school swapping is the unhappiness of playing time. For the Iowa Hawkeye’s football team, most true freshman...
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...There are several ways that Data-Mining can be used. A useful way is through customer attrition, which includes companies. Companies should have a complete retention strategy, due to gathering new customers is costly. Being able to retain customers during a downfall, when that is happening people are looking for a lower cost alternative. Knowing why a customer is leaving is important. There are customer churn analysis and apprehending methods, and trend analysis. Along with the customer churn profiling. Developing Customer Retention Strategies. Customer Retention is important because getting a new customer is expensive rather than keeping the existing one. Retention is meaningful to most companies because the cost of having new customers is much more than the cost of keeping good relationships with their current customers. How to contain customers during a downfall? During a downfall is the time when people look for a lower cost alternative. In these circumstances, down-selling can be key to retaining customers. When economy overcomes, the customers are likely to move up to the original services they had subscribed too. Down falling is better than losing customers. However that can have negative effects on sales, this should be carried out carefully on customers who are at risk of churning to lower cost alternatives, methods can be used to identify customers at risk of churning. Knowing why a customer leaves. The most important thing in customer retention is to know the customer...
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...Q.1 Given Virgin Mobile's target market 914 to 24-year-olds), how should it structure its pricing? The case lays out three pricing options. Which option would you choose and why? In designing your pricing plan, be as specific as possible with respect to the various elements under considerations (e.g., contracts, the size of subsidies, hidden fees, average per-minute charges, etc.). I will recommend third pricing strategy, which is to come up with a completely new plan, since we are trying to target a new market segment. The following will be the structure of the new price plan, which employs a revolutionary and aggressive approach. Subscription Type All of the plans will be prepaid thereby completely eliminating the need for indulging into contracts. The subscription will come into packages that resemble consumer electronic packaging and would be plug_and_play when you buy them. Contracts: Since the plans will be all prepaid, the services will be offered without indulging into a contract. This will allow e.g. the teenagers 14-17 to be able to get the subscription because otherwise they are not eligible to sign the contracts. This is clearly an untouched segment and will bring lot of new customers. However the risk of churn will be increased to 6% per month, but that will be catered into pricing calculations given in the end. Handset Subsidies: All customers will be offered handset subsidies at 50% of the handset costs. This will reduce the subscription price and...
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