...It's almost impossible to live without some stress. And most of us wouldn't want too much stress, because if stress gets out of control, it may harm your health, your relationships, and your enjoyment of life. Stress is not an illness – it is a state. However, if stress becomes too excessive and prolonged, individuals can begin to suffer anxiety, depression and health problems. At first these health problems are mild, but can then get progressively more serious as we continue to experience repeated stress and have fewer ways of coping with it. Warning signs of stress can start as mildly unpleasant health symptoms, such as headaches, blurred vision, dizziness, nausea, nervous indigestion and palpitations. If the stress is not addressed, more severe problems may begin such as neck and back problems, ulcers, blood and heart disorders and possible eventual physical and mental breakdown. It can also affect the way we behave, with symptoms including Accident proneness, drug taking, emotional outburst, excessive eating, loss of appetite, excessive drinking, smoking, excitability, impulsive behaviour, impaired speech, nervous laughter, restlessness, and trembling. In this case, Carole was stressed with the increased quantity of work she was given by Richard and became unable to work effectively. She did not speak to Richard to rectify this, and then when Richard was absent, she took on more work to cover for him, adding to her stress levels. She worked late in the evenings, not...
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...ORGANIZATION DEVELOPMENT (IB H406) Masters Program in International Business Badruka Institute of Foreign Trade, Hyderabad COMPETENCIES OF AN O/D FACILITATOR ‐‐‐‐‐ ‐‐‐‐‐ ‐‐‐‐ ‐‐‐‐‐ FOLLOWING ARE THE ESSENTIAL COMPETENCIES FOR AN O/D FACILITATOR (WORLEY): SELF‐MASTERY. BEING COMFORTABLE WITH AMBIGUITY. MANAGING TRANSITIONS AND INSTITUTIONALIZATION. PARTICIPATIVE, CREATE GOOD IMPLEMENTATION PLAN. PARTICIPATIVE, CREATE GOOD IMPLEMENTATION PLAN. MANAGING SEPARATION. MANAGING CLIENT OWNERSHIP OF CHANGE. SETTING CONDITIONS OF POSITIVE CHANGE. USING DATA TO ADJUST CHANGE. ABILITY TO WORK WITH LARGE SYSTEMS. STAYING CURRENT WITH TECHNOLOGY. ABILITY TO EVALUATE CHANGE. ABILITY TO EVALUATE CHANGE ABILITY TO CLARIFY DATA NEEDS. UNDERSTAND RESEARCH METHODS. BEING AVAILABLE TO LISTEN TO MULTIPLE STAKEHOLDERS. BUILDING REALISTIC RELATIONSHIPS. ABILITY TO WORK WITH AND MANAGE DIVERSITY. ABILITY TO CLARIFY ROLES. COMPETENCIES OF AN O/D FACILITATOR ‐‐‐‐‐ ‐‐‐‐‐ ‐‐‐‐ ‐‐‐‐‐ FOLLOWING ARE THE ESSENTIAL COMPETENCIES FOR AN O/D FACILITATOR – CONTD… ABILITY TO WORK WITH POWER. ABILITY TO KEEP AN OPEN MIND. ABILITY TO SEE WHOLE PICTURE. ABILITY TO INTEGRATE THEORY AND PRACTICE. ABILITY TO FOCUS ON RELEVANCE AND FLEXIBILITY. CLARIFYING OUTCOMES. IMPLIED IN THE ABOVE LIST ARE: SELF AWARENESS. CONSULTING PROCESS MANAGEMENT COMPETENCIES. ABILITY TO DIAGNOSE AND UNDERSTAND THE SYSTEM, DESIGN AND EXECUTE INTERVENTIONS, AND WORK WITH LARGE SYSTEMS...
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...respect Turn off all electronic devices Be aware of your body language Smile and encourage casual conversation with your interviewer Be confident in your skills and abilities Take a moment to compile your thoughts before you answer Ask for clarification if you don’t understand a question Sell yourself – your skills, abilities, and the value you will bring to the employer Be yourself and try to relax! Common interview mistakes: • • • • • • • Chewing gum Not knowing enough about the organization Arriving late Misrepresenting yourself or stretching the truth Making negative remarks about a previous manager or co-worker Rambling on and on…what was the question again? Making inappropriate remarks Types of interviews The screening interview • • • • • Usually occurs with someone from Human Resources Can be over the phone or in person HR will try to verify the information on the résumé and find out if you meet the minimum requirements for the position Take this interview as seriously as an in-person interview If you pass this phase, you will be asked to meet with a Hiring Manager (or panel) for a selection (face-to-face) interview At TELUS, we use the behavioural method of interviewing. The premise of behavioural interviews is that past behaviour is the best predictor of future behaviour. The selection interview (behavioural interview) • • • The interviewer will mention a specific situation and ask you to explain how you dealt with it; Questions often...
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...cRANEFIELD COLLEGE of project & programme management Project Management - module M1 (Leading, creating, Implementation and improving) | | |Project Name – Organize for Product Development | | | |Compiled by Julius Senamela | |Submission Date – 19 / 04 /2012 | |Declaration of interest | | | |I hereby declare that this assignment is entirely my work, and that it has not previously been submitted to any other Higher | |Education Institution. I also declare that all published and unpublished sources have been fully acknowledged and properly | |referenced. This includes figures, tables and exhibits. Where modified by me, this has also been indicated. | | | | ...
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...Knowledge. 4. The Traits Approach. Page 9 4.1. 4.2. The Behavioural Approach. The Results Approach. 3. Job Knowledge. Page 7 3.1. 5. Definition of Motivation and Evaluation of Edith’s Motivation. Page 11 6. People Management and Planning and Allocating Work Activities. Page 12 7. Conclusion. 8. Bibliography. 9. Appendices. 2 Terms of Reference. This report will identify a range of performance problems in the St Jessica’s Urban Medical Center Emergency Room case study and suggests solutions to improve performance management, analyse techniques used for planning and allocating work activities to improve performance. 3 1. Introduction. This report will examine the theory of performance management and identify performance and behavioural issues in the St Jessica’s Urban Medical Center Emergency Room case study. It will analyse task and contextual performance and declarative and procedural knowledge and identify approaches that could be used by the management team to measure and improve performance including the traits, behavioural and results approaches. It will explain the benefits of effective performance management with reference to theory and evaluate techniques for planning and allocation of work activities to improve performance. 4 2. Performance. It is essential for any successful organisation to employ people that perform to a satisfactory level. That level is determined by the goals of the business and all employees...
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...HINDUSTAN/SAMBHAR SALTS LIMITED JOB PROFILE POST NAME: GM (WORKS) POSITION TITLE REPORT TO: FUNCTION LOCATION JOB SUMMARY: TOUCHPOINTS : : : : GM(WORKS) CMD TECHNICAL SSL EXTERNAL -CLIENTS # 1 REPORTED BY AGM,DGM,CM, SR. MGR, MGR,AM,SUPERVISOR DATE: 11.04.2014 VERSION: 1.0 APPROVED BY: CMD AS BUSINESS HEAD FOR SSL UNIT. INTERNAL GM-W,SSL,DIVISIONAL HEAD AT SSL, GM-COMM.,HO,CMD AREAS OF RESPONSIBILITIES ROLE ROLES & RESPONSIBILITIES 2 3 4 5 6 BEHAVIOURAL COMPETENCIES PRODUCTION DRIVER DIRECT AND COORDINATE ACTIVITIES OF BUSINESS OR DEPARTMENT CONCERNED WITH PRODUCTION ,PRICING, SALES, AND /OR DISTRIBUTION OF PRODUCTS. MANAGE STAFF , PREPARING WORK SCHEDULE AND ASSIGNING SPECIFIC DUTIES. ESTABLISH AND IMPLEMENT DEPARTMENTAL POLICIES, GOALS, OBJECTIVE, AND PROCEDURES, CONFERRING ORGANISATION OFFICIALS. PRODUCTION OF SALT AS PER PRODUCTION SCHEDULE, ACHIEVE MAX EFFICIENCY OF THE PLANT, COST OPTIMIZATION, MAINTENANCE OF PLANT EQUIPMENT CO-ORDINATION WITH TECHNICAL TEAM DRIVER CO-ORDINATION WITH TECHNICAL TEAM TO ENSURE MAX. PLANT UTILIZATION RELATIONSHIP MANAGEMENT DRIVER EFFECTIVE TEAM BUILDING WITH ALL DEPT. COST OPTIMIZATION THINKER ACHIEVE MAX. OUTPUT WITH LEAST RESOURCES TRAINING & DEVELOPMENT DRIVER TRAINING & DEVELOPMENT OF STAFF TEAM BUILDING AND SECOND LINE THINKER & DRIVER DEVELOPMENT LEAD THE TEAM WITH THE HIGHEST ETHICAL STANDARDS, BY MAINTAINING EXCELLENT COMMUNICATION, WHICH WILL BE MOTIVATING THE CONFIDENCE OF THE TEAM. WORKING COLLABORATIVELY...
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...studies of leadership have been published and many leadership articles have been written in business-oriented publications and academic journals and books. Leadership has been researched in various different ways, depending on the methodological preferences of the researcher leadership definition (Achua, 2009). Most scholars deal only with leadership’s one narrow aspect, and as a result, most of the studies fall into distinct lines of research which include leader traits, behaviour, power and influence, and situational approaches. Literature Analysis: Are leaders born or made? This question has always dominated and still continues to dominate the leadership study (Dubrin, 2009). Although many research papers have been written, little to no conclusive evidence can be researched; the leadership topic remains elusive (Achua, 2009). However, with fifty years or more of study, some of the contributing factors or origins of leadership have become clearer. While no predictive model exists, scholars know what leads to leadership. One difficulty in discussing the leadership is its definition. Burt Nanus and Warren Bennis (Torrington and Hall, 2008) report ore that three hundred definitions of leadership that leadership researchers have generated over the last three decades. Leaders always have important effects on employees and businesses they lead. Because of this aspect, psychologists and behavioural researchers have studied what makes a good leader (Achua, 2009). The early researches...
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...COLLEGE OF BUSINESS MANAGEMENT AND ACCOUNTING KAMPUS SULTAN HAJI AHMAD SHAH RESEARCH PROPOSAL THE IMPORTANCE OF SOFT SKILLS FOR POSTGRADUATES UPON ENTERING THE WORK FIELD RESEARCH METHOD QNTB 313 Prepared by: ASHLEY LOW PIT YEAN (MT 089693) SECTION: 2 BM Prepared for: NORA YUSMA BT MOHAMED YUSOF TABLE OF CONTENT 1. CHAPTER 1: INTRODUCTION Page 2.1. Background of the Study 3 2.2. Problem Statement 4 2.3. Research Objectives 5 2.4. Significance of the Study 5 2.5. Scope of the Study 6 2. CHAPTER 2: LITERATURE REVIEW 3.6. Introduction 7 3.7. Previous Studies of Literature Review 7 3. CHAPTER 3: RESEARCH METHODOLOGY & DATA SOURCES 4.8. Introduction 11 4.9. Data Resources 11 4.10. Data Collection Method 11 4.11. The Measurements of Variables 13 4.12. Procedure of Data Analysis 14 4.13. Research Framework 17 4.14. Determinants of Variables 18 4.15. Research Hypothesis 19 4. REFERENCES 20 CHAPTER 1: INTRODUCTION 1.1 Background of the Study These days there is a huge number of unemployed post graduates. Post graduates are students who recently received professional or academic certificates, or other qualifications for which a first of a Bachelor’s degree. Regardless if the students...
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...LEADERSHIP STRATEGIES IN THE MEDIA ‘‘DOING WHAT IT TAKES’’ There are various leadership skills, but one which is very crucial is the mental ability of a leader to endure and persevere. ‘‘Doing what it takes’’ also refers to the determination, persistence and inflexibility of a leader when there is a goal to be achieved. LEADERSHIP THEORIES AND CONCEPTS THE GREAT MAN THEORY The Great man theory believes that leadership cannot be taught or trained, but that those equipped with such qualities are born. Leaders are born with exceptional qualities, and not made. The notion assumes that leadership is hereditary and leaders usually rise from the aristocracy. In relation to the notion of doing what it takes, the theory assumes that is only great men who have the ability to do what it takes to succeed. THE TRAIT THEORY Trait theorists contended that there was a finite set of personal characteristics or inner traits, which distinguished effective leaders from non-effective leaders. The leader is endowed with superior qualities, which can be mental or moral. In this theory, traits of persistence and determination are common to leaders. Leaders who can ‘‘do what it takes’’ have mental traits such as task-persistence, the ability to understand, learn and to adapt. They also have moral qualities such as loyalty, firmness, and self-assurance. BEHAVIOURAL LEADERSHIP STYLE Under the behavioural leadership style, there is a focus on the leader’s behaviours that affect follower’s motivation...
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...Student No : 7303210059086 Juanita J v Vuuren Blue Spider Project M1 MODULE PARKS CORPORATION THE BLUE SPIDER PROJECT Individual Assignment Juanita J van Vuuren (7303210059086) DECLARATION OF COPYRIGHT “I, the undersigned, hereby declare this assignment to be my own work. It has not been previously submitted for any other examination.” Name & Surname Juanita Janse van Vuuren ID 7303210059086 Signature 2 Index 1. GLOSSARY TABLE………………………………………………………………………….….5 2. EXECUTIVE SUMMARY..………………………………………………………………….…….6 3. INTRODUCTION...………………………………………………………………………….…….7 4.1 QUESTION 1……………………………………………………………………………………..8 4.3 QUESTION 2…………………………………………………………………………………….18 5. BIBLIOGRAPY……………….………………………………………………………………….32 6. APPENDIX…………………………………………………………………………………………33 3 REPORT 1. Question 1: With reference to the case, discuss the problems and their underlying causes. 2. Question 2: Recommend what should be done to solve the problems, prioritizing the steps to be taken approach. Be systematic and motivate your assertions. into your 4 1. GLOSSARY TABLE HR Lord Industries Human Resource Department Prime contractor for the Army’s Spartan Program Client Parks Corporation Henry Gable Gary Anderson Dearth Sub contractor for Lord Industries Engineering Director Project Manager an inadequate supply; scarcity; lack: There is a dearth of good engineers. 5 2. EXEUTIVE SUMMARY In analysing the case and identifying the problems and their underlying causes, it became clear that...
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...A DEVELOPMENT OF CONCEPTUAL FRAMEWORK FOR STUDYING COMMUNICATION COMPETENCIES AMONG DIRECT SELLERS IN MALAYSIA FOR THE 12TH ABC ASIA-PACIFIC CONFERENCE AT DOSHISHA UNIVERSITY, KYOTO, JAPAN ON MARCH 13 – 15, 2013 FIRST AUTHOR NUREDAYU OMAR (PRESENTER) UNIVERSITI UTARA MALAYSIA nuredayu@uum.edu.my CO-AUTHOR PROFESSOR CHE SU MUSTAFFA UNIVERSITI UTARA MALAYSIA chesu402@uum.edu.my *THIS MANUSCRIPT IS ORIGINAL AND HAS NOT BEEN PUBLISHED ELSEWHERE A DEVELOPMENT OF CONCEPTUAL FRAMEWORK FOR STUDYING COMMUNICATION COMPETENCIES AMONG DIRECT SELLERS IN MALAYSIA Many studies have been conducted related to communication competencies since the last decade until now. However, the availability of the studies on communication competencies has not been explored in depth particularly in the direct selling context in Malaysia. To understand the direct sellers’ communication competencies, a conceptual framework will be built based on related literature studies. Literature reviews have shown a variety of studies on communication competencies from the behavioral and cognitive perspectives. Although numerous studies have provide understanding of communication competence in various context, there is a gap in viewing communication competencies in a more dynamic context, particularly in the process of communication of direct sellers with their potential customers. This paper attempts to discuss the importance of...
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...Cycles of Organisational Learning: A Conceptual Approach Dr Peter Murray Senior Lecturer Division of Economic and Financial Studies, Department of Business, Macquarie University, NSW. Australia. Phone +61 2 98508468 Email: p.murray@mq.edu.au Key Words: unbounded learning, integrated learning cycles, competencies Abstract In an environment of rapid change, organisational learning theory appears to offer much for organisations trying to grapple with change and growth. Not all theorists agree on the methodologies of organisational learning however, and there is little consensus about how organisations achieve both change and growth simultaneously. This paper attempts to expand the simplistic idea that organisational learning is an adaptive approach supported by individualized and stand-alone strategies of learning. The paper demonstrates how various conventions of learning can be understood as integrated learning cycles from which organisations can chart new paradigms of learning in practice. Current theories of organizational learning are imbued with their own sense of history making, clever manifestos that support a workshop or case study approach, and questionable rather than empirical validations of internally consistent phenomenon. Existing theories of learning however are valuable to the extent that they collectively represent a community of practice from which scholars and practitioners benefit. New conceptual approaches are needed...
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...Kenya Association of Professional Counsellors Diploma in Counselling Studies Title Describe the four major theories of counselling: Psychodynamic, Cognitive Behavioural, Behavioural and Humanistic with reference to relevant literature (3000 words). Student: asdfdsf Date: 28th May, 2014 Words: 3097 Table of Contents Table of Contents 2 Introduction 3 Key Figures 4 Basic Assumptions and Key Concepts 7 Therapy – goals, clinical relationship and techniques 10 Conclusion 14 Appendix A – References 16 Introduction This essay will present and contrast the workings of the three major theories of counselling psychology mainly – psychodynamic, cognitive behavioural and person-centred. First I will describe what psychology is and what counselling entails, then I will explain why there are different schools of thought around counselling psychology, before introducing each in turn. My discussion will examine the three theories or approaches for a history of the founder and a rationale for why they were led to introducing a new therapy approach and a sketch of the key concepts. Further, I will look at methods and processes employed by each theory, the respective roles played by the therapist and the client and the various situations to which the theory can be applied. Finally I will examine the limitations of the theory...
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...Kenya Association of Professional Counsellors Diploma in Counselling Studies Title Describe the four major theories of counselling: Psychodynamic, Cognitive Behavioural, Behavioural and Humanistic with reference to relevant literature (3000 words). Student: asdfdsf Date: 28th May, 2014 Words: 3097 Table of Contents Table of Contents 2 Introduction 3 Key Figures 4 Basic Assumptions and Key Concepts 7 Therapy – goals, clinical relationship and techniques 10 Conclusion 14 Appendix A – References 16 Introduction This essay will present and contrast the workings of the three major theories of counselling psychology mainly – psychodynamic, cognitive behavioural and person-centred. First I will describe what psychology is and what counselling entails, then I will explain why there are different schools of thought around counselling psychology, before introducing each in turn. My discussion will examine the three theories or approaches for a history of the founder and a rationale for why they were led to introducing a new therapy approach and a sketch of the key concepts. Further, I will look at methods and processes employed by each theory, the respective roles played by the therapist and the client and the various situations to which the theory can be applied. Finally I will examine the limitations of the theory...
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...HR in ECC Division | | | ECC recognises that people are the real source of competitive advantage. It is through people that ECC delivers total customer satisfaction. These values are reflected in our Human Resources practices which have earned national recognition several times. | | ECC-ites go through a process of continuous learning, assisted by training programmes. Apart from on-the-job training and technical training, over 100 programmes on general management and behavioural topics are conducted each year. Interactive CD-ROM based programmes have enabled employees learn at their pace. Management Development Centre, LonavalaECC has always believed in experimentation with and implementation of new ideas. HR practices such as collaborative performance appraisal, career & succession planning, team rewards have been institutionalised.An extensive and rigorous recruitment process ensures quality induction. L&T's Graduate Engineer Trainee recruitment process covers India's major engineering colleges and institutions. Programmes, plant visits and comprehensive information-sharing facilitate induction. ECC Division has an ongoing organization development programme, which is one of the longest sustaining OD effort in India. | | Awards for our HR Practices | | | * Asia Pacific HR Conclave Award for the company with “Most Innovative HR practices” * National award for “Best HRD Practices” from Indian Society for Training and Development...
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