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Ben&Jerry

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Политические факторы | Влияние экономики | * Уругвайский раунд генерального соглашения по тарифам и торговли – снижение тарифа( + ) * Высокие барьеры ( - ) | * Второй по величине рынок мира (+) * Сложная система распространения управляемая производителями, высокие таможенные барьеры ( - ) * Жесткая конкуренция ( - ) * Самая богатая страна в мире ( + ) * Большой рост продаж мороженого ( + ) * Риск колебания валютного курса ( - ) * Кризис в экономике ( - ) | Социокультурные движения | Технологические инновации | * Не любят продукты животного происхождения(-) * Требовательны к высокому качеству продуктов(+) * Нет традиционный десертов (-) * Рост популярности мороженого в стаканчиках (+) * Концепция социальной ответственности и корпоративной благотворительности чуждо для Японии ( - ) | * Сложная логистика ( - ) * Система Just In Time ( + ) |

Факторы | Неопределенность | Воздействие | Сценарное планирование | Политические | Низкая | Слабое | Нет | Экономические | Высокая | Сильное | Да | Культурные | Высокая | Сильное | Да | Технологические | Низкая | Слабое | Нет |

1. Интенсивность конкуренции в отрасли : На рынке мороженого работали по меньшей мере шесть японских производителей, выпускавших, в том числе, мороженое класса суперлюкс. Крупнейшая японская компания по производству замороженных десертов, Marigana Seika,в 1995 году дважды делала Ben and Jerry предложения о сотрудничестве.
2. Новые конкуренты : Большое присутствие американских компании на Японском рынке.
3. Потребители : Японцы любят продукты высокого качества, но нет традиции есть десерты и не признают пищу животного происхождения.
4. Поставщики : При работе с компанией Seven-Eleven компания продавала бы мороженое на прямую, таким образом можно было бы избежать лишних затрат, неизбежных в Японской системе распространения с большим количеством посредников.
5. Товары заменители : Замороженные йогурты и мелкие дешевые сладости, такие как щербет – не так важны.

Компетенции поддерживающие стратегию | Важность | Сила | Снижение издержек | Дифферениации | V | R | I | O | Вариант с Ямада | Seven-Eleven | Подождать | Ресурсы ( R ) | | | | | | | | | | | | 1. Высокая социальная ответственность | 8 | 10 | | | | | | - | | | | 2. Высокое качество | 9 | 10 | | | | | | | | | - | 3. Высокое содержание жиров | 7 | 7 | | | - | | | - | | | | 4. Диверсификация продукции | 8 | 7 | | | | - | - | | | | | 5. Опыт работы в разных странах | 8 | 6 | | | | | | | | | - | 6. Имидж в СМИ | 7 | 10 | | | | - | | - | | | | Способности ( C ) | | | | | | | | | | | | 1. Создание новых вкусов мороженого | 9 | 8 | | | | - | | | | | | 2. Увеличение доли рынка | 9 | 6 | | | | - | - | | | | | 3. Продвижение на внешний рынок | 8 | 7 | | | | - | - | | | | | 4. Способность располагать клиентов | 8 | 10 | | | | | | | - | | | 2 | 3 | 1 |

Основой устойчивых конкурентных преимуществ Ben & Jerry – это высокое качество, опыт работы в разных странах и способность располагать клиентов.
Матрица VRIO показала, что высокое качество, опыт работы в разных странах и способность располагать клиентов, как главные стержневые компетенции поддерживают стратегию работы с Seven-Eleven.

1. Проанализировав международную коммерческую стратегию компании Ben & Jerry считаете ли Вы правильным стратегическим решением выйти с мороженным класса суперлюкс на рынок Японии ? Почему или почему нет? Каких ранее сделанных ошибок следует избегать? Постойте матрицу МкКинси (International ) для рынка Японии. (15%)
Определение интегрального показателя привлекательности страны Критерии привлекательности стран | Значение для фирмы | Слабая | Средняя | Сильная | Значение | | | 1 2 3 | 4 5 6 | 7 8 9 | | 1. Уровень предложения * Стуктура и мощь конкуренции * Структура и адоптация сбытового аппарата * Различия в инфляции стран главных заграничных конкурентов | 322 | | 6 54 | | 18108 | 2. Уровень спроса * Объем рынка * Рост рынка * Отношения к продуктам из Америки | 332 | | 4 | 8 9 | 24278 | 3. Уровень влияния3.1 Экономика * Уровень жизни * Уровень инфляции * Дефицит производства в стране по отношению к потреблению3.2 Политика * Уровень защиты рынка ( нормы, тарифы) * Отношение к Американскому обществу * Социально-культурная среда, однородность поведения, привычек, вкусов по отношению к Америке3.3 Технологии и логистика * Способность коммуникации на рынке (легко ли стимулировать спрос) * Транспортная система | 12131332 | 3 11 32 | 644 | | 664319124 | Сумма значений | 31 | | | | 145 |

Привлекательность: 150/31= 4,67

Определение интегрального показателя преимуществ в конкурентной борьбе на зарубежном рынке. Критерии конкурентоспособности | Значение для рынка | Слабая | Средняя | Сильная | Значение | | | 1 2 3 | 4 5 6 | 7 8 9 | | 1. Знание рынкаРасполагает ли руководство хорошим знанием рынка, знает ли ожидания потребителей, силы и слабости конкурентов, политический, экономический и юридический контексты и способно ли предприятие к ним адоптироваться | 3 | | 4 | | 12 | 2. Адаптация продуктовСпособность сделать специальную адаптацию продукции и услуг предприятия | 3 | | | 7 | 21 | 3. Уровень ценСпособность предложить конкурентный уровень цен в стране | 3 | | | 8 | 24 | 4. Продажи и продвижениеАдаптировать структуру продаж, логистику, послепродажное обслуживание. Знать процессы контроля рынка государством. | 2 | | 6 | | 12 | 5. КоммуникацияСпособность развивать рекламную стратегию продвижения товаров в стране, создать или располагать имиджем, маркой. | 2 | | 4 | | 8 | Сумма значений | 13 | | | | 77 |

Конкурентоспособность: 77/13 = 5,92

Конкурентноспособность0 3 6 9 | | | | | | | | | | | | 0 3 6 9Привлекательность рынка |

Стратегия сегментирования и выборочное инвестирование (Segment & Selective Investment):
Эти бизнес-единицы являются середнячками на средних рынках. Они могут улучшить свои результаты только за счет грамотной стратегии дифференциации – создавая и развивая прибыльные сегменты, а также создавая барьеры для выхода конкурентов на эти сегменты. Такое положение определяет осторожную линию поведения: инвестировать выборочно и только в прибыльные и наименее рискованные мероприятия.
Рекомендации:
* поиск растущих сегментов; * специализация и дифференциация; * выборочное инвестирование.

2. Значительное присутствие компании Haagen - Dazs на японском рынке является плюсом или минусом для перспектив компании Ben & Jerry. (10%) Значительное присутсвие компании Haagen-Dazs, по нашему мнению, это минус для перспектив компании Ben&Jerry’s, так как Haagen-Dazs закрепился на Японском рынке на 10 лет раньше. На протяжении этого времене компания наладила продажи в специализированых магазинах мороженого, для участия в выставках и других мероприятиях у нее были “кафе на колесах”. Haagen-Dazs за все время проведеное на Японском рынке – хорошо узнал его и создал маркетинговые стратегии. Объем продаж в Японии составлял 300 млн.долл , в то время как у Ben&Jerry’s по всему миру объем продаж составлял 150 млн. долл. И Ben&Jerry’s будет сложно завоевать такую долю Японского рынка, что бы конкурировать с Haagen-Dazs.

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Ben & Jerry Auquisition Case with Unilever

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