Free Essay

Benefits of Video-Conferencing in Business

In:

Submitted By marta2234
Words 1230
Pages 5
Benefits of Video Conferencing for Businesses

videoconferencing
Conducting a conference between two or more participants at different sites by using computer networks to transmit audio and video data. For example, a point-to-point (two-person) video conferencing system works much like a video telephone. Each participant has a video camera, microphone, and speakers mounted on his or her computer. As the two participants speak to one another, their voices are carried over the network and delivered to the other's speakers, and whatever images appear in front of the video camera appear in a window on the other participant's monitor.
Multipoint videoconferencing allows three or more participants to sit in a virtual conference room and communicate as if they were sitting right next to each other. Until the mid 90s, the hardware costs made videoconferencing prohibitively expensive for most organizations, but that situation is changing rapidly. Many analysts believe that videoconferencing will be one of the fastest-growing segments of the computer industry in the latter half of the decade.

Companies of all sizes and in every industry are quickly adopting video conferencing as a way to stay connected, increase productivity and cut costs in these difficult economic times. As prices on conferencing equipment drop and the technology becomes easier to use video conferencing is gradually becoming an efficient way for business to communicate with employees, customers and sales prospects. Below are a few benefits of adopting video conferencing as part of your everyday operations.
1. Increases Productivity
Most conferencing systems now have features that allow users to share and edit documents, PowerPoint, Visio, etc., in real-time. The ability to easily share and collaborate within various formats has added another dynamic to video communications previously not possible. Decisions are made faster, products or services are brought to market quicker, and your sales cycle can be reduced. These benefits help increase sales, improve operational efficiency and allow businesses to stay ahead of their competitors.
2. Saves Money
An additional tangible benefit of video conferencing is businesses can start saving money by reducing travel expenses. With a video link your employees can maintain relationships and conduct business globally without increasing your carbon footprint or spending money on airline fare, lodging and meals. Adopting a video conferencing program is a great way to promote your company is “going green”!
3. Keeps Employees Connected
Video communication helps retain valuable employees who have to relocate or need to work from home a few days. This definitely saves on costly retraining or recruiting fees associated with hiring a new employee. It also allows those employees who are on the road a lot to quickly keep track of new policies, developments and add insights to the day-to-day operations. Being limited by geography is a thing of the past!
4. Improve and Maintain Business Relationships
Unlike traditional conference calls, emails or texts, a live video conference allows the participants to see facial expressions and body language; meetings become a lot more personal. Most video conferencing solutions offer recordings and storage solutions which allows businesses to save and archive important online meetings. These recorded sessions can also be used as future training tools or for compliance regulations.
5. Improve Work-Life Balance
Whether long distance or just overnight travel, excessive traveling can burn out employees and put strain on their families. It’s common to have a flight delayed or even cancelled, and traffic in most metropolitan areas is just as unpredictable. Video conferencing is more reliable and ensures your meetings take place on time. Some of the more popular video conferencing solutions are offered by Cisco WebEx, Tandberg, GoToMeeting and Polycom. Avoid the headache and stress of planning the entire day to travel to a meeting and instead, just point and click. Set up a video conference and give it a try! We think you’ll be pleasantly surprised by how easy it can be.
10 Immediate Benefits of Video for Sales Teams
How do sellers benefit from incorporating Visimeet video conferencing into their sales calls and sales management processes? Here are 10 quick gains sales teams can see as soon as they turn on a webcam:
1. Reduce the costs associated with travel for field reps. Using video, outside reps can leverage their in-person selling skills, such as nonverbal communication, without the time and expense of travel.
2. Spark more engaging interactions between inside reps and customers. We’ve all heard the phrase, “death by PowerPoint.” When you’re on a faceless conference call or hiding behind a PowerPoint, you missing out on fully connecting with your customers. Getting face-to-face adds dimension to the online sales call.
3. Maximize sales and marketing investments in inbound leads and nurturing campaigns. The cost-per-lead for inbound leads is substantially less than outbound leads. More companies are investing in areas like social media to supplement or enhance their marketing efforts, and building out their inside sales forces. With video, you allow inside sales reps to retain the human component of selling.
4. Collapse the sales cycle by scheduling and conducting online meetings immediately. Reps can respond much more quickly to customer concerns and prospect interest by emailing an invite for a video conference call that can happen immediately. Even if prospects are on the road, they can still hold a meeting via video on their mobile devices. Video also makes it much easier to assemble a meeting with high-level executives who might otherwise require weeks of lead time to schedule an in-person meeting. Such accessibility means sellers can answer questions and share ideas quickly in order to make a strong impression and strengthen trust.
5. Recruit and hire better sales talent. Video techniques can be used to interview more candidates over wide regions, quickly and economically producing the best new hires.
6. Take your inside sales team’s professionalism up a notch. Many sales reps shine in person, video brings that capability back into the online sales call. By smiling, making eye contact, nodding, and mirroring gestures, reps can create rapport, build trust, and engage prospects with a winning attitude. Similarly, reps can learn to use video to catch and correct their own common errors, such as being too talkative or fidgeting.
7. Create closer connections with customers. Without visual cues and body language, sellers miss out on more than 90 percent of communication. Assets like voice inflection, facial cues, eye contact, etc., are all lost when sales reps are limited to email and phone calls.
8. Hold more effective meetings. With an online video solution, reps can make sure that meetings start on time and remain productive. The level of engagement is tremendous and meetings are starting on time and they’re more productive. Why? Because everyone is engaged in the session. People aren’t multi-tasking.
9. Combine technology and traditional selling skills. More than 90 percent of all communication is non-verbal. Video breaks the limits of phone calls or slide presentations, “death by PowerPoint.” The live experience of video brings visual cues back into the sales call.
10. Better gauge prospect reactions. On a video call, sales reps can see if prospects are smiling, leaning forward, or nodding – all indications that a conversation is on track. Conversely, they can also see when the prospect looks distracted, impatient, or disinterested. These cues would be impossible to leverage on a phone call or over email.

Similar Documents

Free Essay

Implementation of Video Conferencing for Ashland Specialty Chemicals

...Implementation of Video Conferencing for Ashland Specialty Chemicals Kelli Young Managerial Applications of Information Technology (MIS 535) DeVry University, Keller School of Management Table of Contents Abstract 3 Company Background 3 Business Problem 4 High Level Solution 6 Benefits of Solving the Problem 7 Approach 9 Business Process Changes 10 Technology or business practices used to augment the solution 12 Conclusions and overall recommendations 12 High-level Implementation Plan 13 Summary of Project 14 References 15 Proposed Implementation of Video Conferencing for Ashland Specialty Chemicals Abstract The new technology we are looking to implement is the introduction of video conferencing for Ashland Specialty Chemicals. The introduction of video conferencing will result in better business interactions between Ashland and their customers and interaction between Ashland employees who are not in the same location. Company Background Ashland Inc. is specialty chemical company that is publicly traded and generated 7.8 billion in revenues in fiscal year 2013 (Ashland Inc., n.d.)1. Ashland has its global headquarters in Covington, Kentucky and has offices and manufacturing sites through the country and all over the world. The company is most well known for its refinery business that was sold in the 1990’s. As of today, Ashland has four major commercial units. Ashland Hercules Water Technology...

Words: 3488 - Pages: 14

Free Essay

Videoconferencing

...used. Whether it’s a family talking to a loved one overseas, a couple in a long distance relationship or a businessman talking to a client; with the personal uses, business uses and the overall pros and cons of using the technology. It will be the new way of life. Communicating all over the world is virtually limitless. Transition: Having the ability to communicate with someone in a more lifelike manor is the major benefit to video conferencing but there are so many more for the average person. Main Point #1 Personal Benefits Benefits of Video Conferencing.com Timing On the Go, while running errands While at home, in comfort Last minute notice and need to explain something to a co-worker Long Distance Having face time with a loved one in Iraq or another home land Cost Effectiveness Saves money from traveling cross country or worldwide\ Transition: Even with all of the personal benefits, a company’s use of the technology is even more beneficial. Main Topic #2 Business Benefits Increase in Productivity Easier to share information on the go Can bring product to market quicker than the rest Business concept retraction Saves Money The reduction of travel can save a company’s revenue Plane costs, hotel costs, meal costs Cost of a single out of country business trip $3000 + Saves Time Reduction in downtime and Increased quality of life for the traveler The job can...

Words: 641 - Pages: 3

Free Essay

Video Conferencing

...Directors From: Sharie Evans, Director of Communications Subject: Video Conferencing and our Expanding Business Video conferencing is becoming the norm for business communication. Our technology systems are advanced and our need for communication is great. As we expand our business, we become aware of the need to improve our communications systems. We have all used tele-conferencing for communicating when immediate access to a particular person(s) is needed but have you ever wondered what it would be like to be able to see and speak at the same time to that individual? Instead of trying to explain a complicated matter verbally over the phone, what would the reality of showing them be like instead? Incorporating a video conferencing system into our daily business endeavours would bring all our offices throughout Canada as close as humanly possible without ever having to leave the comfort of the office (Tredent, 2011). Here is an overview highlighting the benefits of introducing video conferencing into our corporation. Benefits of video conferencing There are many benefits of video conferencing that affect the business and the employee/employer relationship. The norm for young families now is the increased desire for family time, and as we hire fresh associates we must take into consideration the effect of excessive travel required in our job. Travel is expensive and time consuming; car rentals, business flights and hotels do not come cheap and the amount of time and...

Words: 1215 - Pages: 5

Free Essay

Document

...Compare Webex Video Capabilities Video Conferencing Capabilities Essays and Term Papers Top of Form [pic] Bottom of Form Top of Form Bottom of Form • Video Conferencing Video Conferencing One could say that the ability to communicate is a key to success. Merriam Webster’s defines communication as a verbal or written message and also the technology of the transmission of information (as by print or telecommunication) (http://aolsvc.merriam-webster.aol.com). There...   2185 Words | 6 Pages   Integrated Services Digital Network, Videoconferencing, Wide area network, H.323 • Video Conferencing CompareBusinessProducts.com What to Look for in a Video Conferencing System What to Look for in a Video Conferencing System Video conferencing has become “the next best thing to being there” for many businesses. Facilitating face-to-face collaboration for people who are in different locations...   1454 Words | 5 Pages   Videoconferencing, Unified communications, Computer monitor, Usability • Video Conferencing Video conferencing is the message between two or more people, using computers based networks, and sending out both audio and video information between them. The main requirements to set up a videoconference known also as video teleconference are: • A web camera • Microphone • Screen • Speakers ...   527 Words | 3 Pages   • Video Conferencing BUSINESS USE OF VIDEO CONFERENCING ➢ Business video conferencing strategies...

Words: 1278 - Pages: 6

Premium Essay

U.S. Army Corps of Engineers Video Conference Solution

...U.S. Army Corps of Engineers Video Conference Solution Managerial Applications of Information Technology – MIS535 October 8, 2015 Table of Contents Abstract………………………………………………………………….... 1 Company Background……………………………………………………. 1 Discussion of Business Problem…………………………………………. 3 High-Level Solution……………………………………………………… 5 Benefits of Solving the Problem………………………………………….. 5 Business/Technical Approach…………………………………………….. 6 Business Process Changes………………………………………………… 13 Technology or Business Practices used to augment the Solution………… 13 Conclusion……………………………………………………………..…. 16 Summary of Recommendations………………………………………….. 16 High-Level Implementation Plan ……………………………………….. 16 References………………………………………………………………... 20 ABSTRACT The purpose of this project is to identify the problems and benefits of a video conferencing system in the U.S. Army Corps Engineers-Los Angeles District which is consistent with seven locations.  For this project, an “action research” process was developed addressing the following inquiries: * Organization Background * Discussion of the Business Problem * The High Level Solution for Using Video Conference Tool (VCT) * Technology of Business Practices used to  Augment the Solution * Business/Organization Technical Approach * Benefits of Solving the Problem * High Level Implementation Plan for USACE- Los Angeles District * Summary of the Project ...

Words: 3880 - Pages: 16

Free Essay

Subway

...Telecommunications and Networks-Benefiting from Video Conferencing – 2 TABLE OF CONTENTS I. Executive Summary……………………………………………………………3 II. Definition/History of Video Conferencing…………………………………….3 III. Background of Amtrak ………………………………………………………..4 IV. Discussion of Current Business Issues .............................................................4 V. Proposed Solution …………………………………………………………….6 VI. Recommendations for the Executive Committee ...............................................6 VII. Attachments ………………………………………………………………….11 VIII. References …………………………………………………………………...13 Telecommunications and Networks-Benefiting from Video Conferencing – 3 I. Executive Summary This research paper expounds on telecommunications and networks on how a company can benefit from using video conferencing. This paper also discusses Amtrak’s implementation of video conferencing with the purpose of saving on company wide business travel. This paper also communicates the pros and some cons of video conferencing video conferencing. Lastly, this paper outlines recommendations on how effective it would be for Amtrak to implement video conferencing and how it will benefit assist the company’s short and long-term goals in meeting their strategic goals and objectives. II. Definition/History of Video Conferencing Definition “Video conferencing is described as a real-time video session between two or more users that reside in two...

Words: 1310 - Pages: 6

Premium Essay

Business

...BUSINESS COMMUNICATION TRENDS Business Communication Trends Lorren Rodriguez COM 285 Kathleen Ives November 17, 2011 Business Communication Trends Good communication in business is crucial to the individual’s success and to the business’ success. Current trends in business communication include social-networking tools, personal digital assistants (PDAs), and video conferencing (Locker & Kienzler, 2008). Business communications play a vital role in a person’s day-to-day activities at work. Business communications help an individual manage his or her daily work activities by allowing the individual to keep in constant communication with employees and clients. The trends that have been seen in the current workplace include the use of e-mail, video conferences and PDA’s. The message types that resulted from these trends are e-mails, instant messages, and text messages. Success in the workplace is dependent on the individual’s ability to communicate with his or her employer and clients. Current Trends in Business Communication Current trends in business communication include social-networking tools, personal digital assistants (PDAs), and video conferencing. These trends are some of the most popular workplace devices that improve productivity (Locker & Kienzler, 2008). Social-networking sites like MySpace, Facebook, and Twitter are becoming very popular networking sites for business. “These networking sites allow users to post a profile, blog, or useful links...

Words: 1524 - Pages: 7

Free Essay

How We Can Help Our Organizations to Use Internet-Based Conferencing Safely and Effectively

...an essential ingredient for successful business or modern organization. As a result of advancement in technology, web conferencing is evolving very rapidly giving businesses opportunities to reap its benefit. Today organizations are adopting the computer conferencing to realize a number of benefits. However, an organization may spend a lot of money and time to invest on the modern technology and equipment, and still not benefit, as it ought to. Internet-based or the web conferencing is a mode of communication that refers to as real-time communication. In web conferencing many computer users can connect to the internet and view the same screen with a presenter giving information as the case may be. The systems are characterized by texting, voice over IP, and video in full motion. The system allows the users to hold their business meetings, do their presentations, and provide customer care and education services among others. The attendees may transmit the control from one to the other as we can only have one main presenter at a time. In order to have the web conferencing effective the organization requires every user have a high-speed internet connection, installation of supporting software and personal computers with the specifications to support web use. This case assignment speaks to how we help our organizations to use Internet-based conferencing safely and effectively. The web conferencing or the internet based internet conferencing can help the organizations embrace the...

Words: 1766 - Pages: 8

Free Essay

Online Conferencing

...Pros and Cons Case Study Conclusion Online conferencing replace traditional communication method Introduction Traditional communication method, history. Online conferencing today Roles in different stage to society, organization, personal and business. Comparison Traditional communication method Online Conferencing product, function, application. Changing to society and organization Online conferencing replace traditional communication method Pro and Cons Analysis pros and cons between traditional communication method and new online conferencing New technology to market Benefits Advantage & disadvantage Case Study Skype Go-to-meeting Conclusion Life behavior changing by new technology New technology and service expecting to market! Introduction Traditional communication method Face to face Tele-audio Simplest way - Telephone, 2 parties only Conference call – One way + multiple parties Three-way calling Tele-video Mobile links to satellites using specially equipped trucks Online conference What is online conference? Online means “Connected to a computer and internet, we called this as “Web Conference” History 1980 Online chat service by CompuServe Early 1980s Electronic Meeting System as university and research projects Late 1980s Ancestor of modern Electronic Meeting System “Group System” at 1989. 1992 Popular online video-conferencing tool CU-SeeMe first operational Mid 1990s Web-based...

Words: 801 - Pages: 4

Premium Essay

Thinking Caps Tutoring Case Study

...the behavioral and developmental issues of how teenagers learn. The company provides tailored study skills tutoring, subject-specific tutoring, enhancement programs, and SAT training to about 300 middle and high school students in a year. There are 30 employees and part-time assistant with revenue of $500,000 to $600,000. Ms. Mayzler central approach to her business is the careful matching of students and tutors of creating one on one coaching is paramount to her business model....

Words: 1395 - Pages: 6

Free Essay

Virtual Meetings: Smart Management Analysis

...Virtual Meetings: Smart Management Analysis Jeff Hebert April 27, 2012 City University, Bellevue, WA Virtual Meetings: Smart Management Analysis Teleconferencing and video conferencing are a technologies that allow individuals to conduct meetings virtually. A virtual meeting can be as simple as a multi person conference call, to a full blown video meeting with several individuals from all over the world. Technology advances and increases in travel costs have made virtual meetings an attractive option for both small and large businesses. However, companies must be aware of the risks of virtual meetings and implement proper precautions to avoid loss of intellectual property or sensitive company information. This paper will analyze case study Virtual Meetings: Smart Management (Laudon, K. & Laudon, J., 2012, pg 62) History The American Telephone and Telegraph introduced the concept of teleconferencing in the 1960s through its Picturephone device (Furnem 2007). Initial Picturephone’s were small Cathode Ray Tube (CRT) units with a small camera built into the housing. Many units were designed to sit on a desktop with the average unit size being approximately 6 inches. It would be several years before color would be available on the Picturephone (Wikipedia n.d.a). AT&T was one of the first to offer Picturephone service to businesses. Initial cost was high at approximately monthly cost of $169, plus 25 cents per minute after the first 30 minutes. (Wikipedia...

Words: 1521 - Pages: 7

Free Essay

Cisco Webex Meetings

...and iPhone. NOTE: If you use WebEx on your iPad, please make sure to *REMOVE* the ‘WebEx for iPad’ app before you install this new universal app onto your iPad. Experience WebEx High Quality 2-way video on the iPad and iPhone 4 by viewing the video feeds of the participants in the web conference and streaming your own video back to them. Use video for better engagement: Whether you're holding a brainstorming session or making a presentation, turning your online meeting into a virtual video conference helps everyone focus on every word. The two-way streaming video on iPad and iPhone delivers an unparalleled visual experience on the go. Getting face-to-face has never been easier! Features: Mobile video conferencing (requires Wi-Fi) with: •High-quality, multipoint video •2-way video with camera switcher •Voice-activated video switching •Full-screen video •View content and video simultaneously (iPad only) •Cisco TelePresence WebEx OneTouch support Host account capabilities, including: •Schedule, start, and cancel a meeting •Invite others to a meeting •Pass presenter capabilities to another participant Meeting Capabilities: •Join via WebEx meeting email invite, meeting number, WebEx site URL, or My Meetings List •Integrated VoIP audio and web conferencing on Wi-Fi and 3G •Full-screen meeting view •View attendee list •View shared content with annotations •Pinch to zoom and scan •Private or group chat Global and Enterprise Ready: •You can now...

Words: 3188 - Pages: 13

Free Essay

Project

...Project Report[Document title] August 27, 2014 Clary Business Machines Video Conferencing Vendors, Integrator, Resellers Raweedullah 2011356 u2011356@giki.edu.pk 2014 0 6224 Ferris Square, Suite C | San Diego, CA 92121 Project Report 29/08/2014 Contents ABSTRACT...................................................................................................................................................... 2 ACKNOWLEDGEMENT ................................................................................................................................... 3 VIDEO CONFERENCING ................................................................................................................................. 3 HISTORY ........................................................................................................................................................ 3 LIST OF COMPANIES ...................................................................................................................................... 5 ADOBE SYSTEMS INCORPORATED ................................................................................................................ 7 VISUAL SYSTEMS GROUP, Inc(VSGi) .............................................................................................................. 7 ORANGE BUSINESS SERVICES ........................................................................................................................ 8 AVISTAR...

Words: 2160 - Pages: 9

Premium Essay

Business Communication Systems Report

...Business communication system In this report I have researched five different types of communication technology and their benefits and drawbacks. I have also discussed how communication technology has contributed to the growth of e-commerce, e-business and e-marketing. Communication technology: Electronic mail: Emails were first introduced during 1961 where users could login to mainframe computers and store information online. During 1965 email allowed users to communicate with more than one person, allowing people to communicate with other people all around the world. Only after 1966 did email allowed users to send information from one computer to another. E-mail allows you to send electronic messages to people. E-mail also allows you to forward, receive, save your important messages and it allows you to send one message to many people at once. For example you can send all your employees the minutes of the meeting that you had. E-mail enables you to send carbon copy and or blind carbon copy. Carbon copy enables you to send the same email to two or more people without having to send separate emails to people. The recipient will be able to see all the other recipients of the same message. In order to send a carbon copy to more than one recipient separate the emails addresses with a commas. It also allows you to inform recipients of the new receivers that have been added. Blind carbon copy allows you to send the same email to two people without the other person knowing...

Words: 3813 - Pages: 16

Free Essay

Web Conferencing and Its Business Impacts

...Project: - Web Conferencing and Business Impacts prepared by Aqueel khoja mohsin ali Raja Pethanasamy shihab ahmed list of Figures Figure 1: Adobe Connect Features 6 Figure 2: Host Server Internals 6 Figure 3: Adobe Connect Architecture 8 Figure 4: XCON Standards 9 Figure 5: Top web conferencing solutions 9 Table of Contents Executive summary 2 Introduction 3 Technical Aspects of Web Conferencing 6 i) Web conferencing 6 ii) Technical Features of web conferencing 7 iii) How web conferencing works 7 iv) Server Architecture 8 v) Issues with web conferencing 7 vi) Standards in web conferencing 8 How companies are using the web conference 9 a) Identify and Describe Issues 12 b) Web conferencing advantages 8 c) Challenges of webconferencing 8 d) Web conferencing advantages 8 Businsess impacts of web conferencing 8 a) Businsess impacts of web conferencing 8 b) Collobaration and Process Management Survey Results 8 c) Business Case Studies 8 a)Seagate Case study 8 b)Vodafone Case Study 8 c)University of Notre Case Study 8 d)Cost Savings from web conferencing 8 e)Top web conferencing solutions for Enterprise 8 Conclusion & Recommendation 10 Executive summary As an integral part of the course “Integrated System Network” for E Business Technologies Program we are assigned by our respected course teacher to write a report on “Web Conferencing and its impact in Business”. Hence this part...

Words: 7297 - Pages: 30