...The current issue and full text archive of this journal is available at www.emeraldinsight.com/1356-3289.htm CCIJ 13,4 When an icon stumbles: the Ribena issue mismanaged Tony Jaques RMIT University, Melbourne, Australia Abstract Purpose – When two 14-year-old New Zealand schoolgirls challenged the advertising claims of Ribena blackcurrant drink – owned by global giant GlaxoSmithKline – they triggered a sequence of events which led to prosecution, public opprobrium and international damage to an iconic brand. The purpose of this paper is to explore the case and identify lessons for future management practice. Design/methodology/approach – Some of the fundamental principles of issue management, post-crisis discourse and corporate apologia are to recognize the problem early, to promptly institute a strategic response plan and corrective action and, if necessary, to apologise genuinely and without delay. The paper assesses the case against the theoretical basis of each of these principles and comparable cases. A senior executive of the company concerned was interviewed about some management aspects. Findings – Despite early indications of a problem which had potential impact around the world, a major global corporation responded inadequately to a local situation and, as a result, suffered prolonged embarrassment at the hands of two teenagers and unnecessarily severe damage to its brand and international reputation. Originality/value – By in-depth analysis of a recent case...
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...Rainbow (also known as Ritchie Blackmore's Rainbow or Blackmore's Rainbow) were an English hard rock band formed in California, controlled by guitarist Ritchie Blackmore from 1975 to 1984 and 1994 to 1997. They were originally established with American blues rock band Elf's members, though over the years Rainbow went through many line-up changes with no two studio albums featuring the same line-up. In addition to lead singers Ronnie James Dio, Graham Bonnet, Joe Lynn Turner and Doogie White, the project consisted of numerous backing musicians. The band started out combining mystical lyric themes with neo-classical metal, but went in a more streamlined commercial style following Dio's departure from the group.[1] Rainbow were ranked No. 90 on VH1's 100 Greatest Artists of Hard Rock.[2] The band has sold over 28 million albums worldwide and 4 million albums in the United States. Contents [hide] 1 History 1.1 Early years 1.2 Commercial success 1.3 Dissolution and temporary revival 1.4 Rainbow songs after 1997 2 Band members 3 Lineups 4 Timeline 5 Discography 6 References 7 Bibliography 8 External links [edit]History [edit]Early years Ronnie James Dio in 2006. In 1974, Ritchie Blackmore publicly disliked the funk/soul (or as Blackmore called it, "shoeshine music") elements being introduced to Deep Purple by David Coverdale and Glenn Hughes, as well as the disappointing Stormbringer album where his favourite musical style wasn't adequately captured. Blackmore...
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...(b) I would buy shares from Blackmore’s to provide an income stream from dividends, based on their current ratio and dividend payout ratio. As a liquidity ratio, the current ratio determines whether a company’s short-term assets are readily available to pay off its short-term liabilities. 1.61:1 is a high current ratio (i.e. in comparison to Woolworths’ 0.91:1 ratio, 2013). Therefore, the business possesses sufficient current assets to maintain standard business operations. The dividend payout ratio is essential in determining the income stream from dividends as it measures the percentage of the company’s profit distributed into dividends for shareholders. Blackmore’s 56% dividend payout ratio is low, however it can still be considered positive, as shareholder’s still receive over half of the profit and the low payout ratio suggests that Blackmore’s reinvest profit into their firm to establish higher growth rates. Ultimately, this is beneficial for both Blackmore’s and its shareholders. (c) Capital growth is the profit made from investment, and thus, to determine if buying shares in Blackmore’s would provide my entity with capital growth, profitability ratios should be considered, such as Return on Assets (ROA); which quantify the profit and operational success of the company for a given period of time. The ROA ratio measures the overall profitability with respect to investment in assets. Blackmore’s ROA of 17.57% (18 cents) indicates a high profitability rate. As investment...
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...strong-tie and weak-tie relationships. Even though memes are passed on and on again through these ties, it is done through a different process in these ties between people. This is shown by connecting Malcolm Gladwell’s, author of Small Change: Why the Revolution Will Not Be Tweeted, reading and Susan Blackmore’s, author of Strange Creatures, reading. Weak-ties influences how a meme is transferred by sending information to a more collective group rather than individually. “Our acquaintances-not our friends- are our greatest source of new ideas and information” (Gladwell 137). The word “acquaintances” in this quotation implies that it is better for someone to ask an acquaintance for help or information in order to get what they want. This quotation is an example of how information is easily passed on through people who barely know each other. A weak tie relationship such as acquaintances shows how memes are transferred. If looked even closer, if many people, online, give out information others would join in on the process and thus the cycle of ideas being passed onto others. Susan Blackmore the author of Strange Creatures wrote an essay describing these words called memes. Throughout Blackmore’s reading she tells the reader that the memes “use your behavior to get itself copied” (Blackmore 37). From the deduction of Gladwell’s quotation about acquaintances and weak tie relationships, we can get that Blackmore is trying to say that all one meme needs is to be...
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...have tended to draw a line between reality—that which we “actually” experience—and imagination, seen as a frivolous, dreamlike deflection. For ages, spiritual contemplatives and artists have taken flights of imagination much more seriously and challenged the firmness of that line. It is just like how imagination plays a very real role in our decision making. Take for example, our last two US presidential elections, in which one big chunk of the electorate managed to view Barack Obama as a radical socialist, while another saw him as a moderate saint. Both views were heavily based on myth, but they had a real-life effect on how people voted. By understanding Wendell Berry’s text, “God, Science, and Imagination,” and juxtaposing it to Susan Blackmore’s analysis of the “replicator power” of “memes,” it is evident that imagination and meme fear have gained over us. Seeing the two author’s ideas merge can enlighten readers to realize that the “ideals” that Berry presents in his argument of “fundamentalism” versus “knowledge” are only memes of what we want to think instead of the memes that we actually follow through with. This ideal of life has changed from what they used to be, to things that have gone from early-morning home-cooked meals to breakfast substitutions. In the article, “God, Science, and Imagination,” Berry speaks about the idea of fundamentalism and how one thinks. Fundamentalism is the idea of strict support towards a particular belief or idea- which can...
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...Malcolm Gladwell's "Small Change: Why the Revolution Will Not Be Tweeted," we are able to interpret as to how exactly memes inspire people and what consequences they bring about. The phenomena of Strong-Ties and Weak-Ties give an apt understanding of memes and their consequences. Blackmore seeming goes against the idea that us humans can generate our own ideas. As she implies "Instead of thinking of our ideas as our own creations, and as working for us, we have to think of them as autonomous selfish memes, working only to get themselves copied"(Blackmore,37). That obviously is not the case. Had we not been able to generate our own ideas, the world would not have been progressing. However, through Gladwells essay, we are able to interpret Blackmore's notion of us not being able to generate ideas by ourselves. As Gladwell asserts "It was McNeill who brought up the idea of a sit-in at Woolworth's"(Gladwell,137). It perhaps shows that us people can generate our own ideas, and this idea in fact turns out to be a meme, as the sit-in is imitated around the whole of USA. Perhaps this idea could be termed as a "Successful Meme" or an "Unsuccessful Meme," as Blackmore suggests. Furthermore, it is often that a meme is branded as a "Successful meme" or an "Unsuccessful meme." A successful meme, as described by Blackmore, is the one which has a "High Survival Value"(Blackmore,36). Memes with high survival value are able to infect whole societies to propagate themselves. For example, as Gladwell...
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...Language and Culture There are many ways in which the phenomena of language and culture are intimately related. Both phenomena are unique to humans and have therefore been the subject of a great deal of anthropological, sociological, and even memetic study. Language, of course, is determined by culture, though the extent to which this is true is now under debate. The converse is also true to some degree: culture is determined by language - or rather, by the replicators that created both, memes. Language as Determined by Culture Early anthropologists, following the theory that words determine thought, believed that language and its structure were entirely dependent on the cultural context in which they existed. This was a logical extension of what is termed the Standard Social Science Model, which views the human mind as an indefinitely malleable structure capable of absorbing any sort of culture without constraints from genetic or neurological factors. In this vein, anthropologist Verne Ray conducted a study in the 1950's, giving color samples to different American Indian tribes and asking them to give the names of the colors. He concluded that the spectrum we see as "green", "yellow", etc. was an entirely arbitrary division, and each culture divided the spectrum separately. According to this hypothesis, the divisions seen between colors are a consequence of the language we learn, and do not correspond to divisions in the natural world. A similar hypothesis is upheld in the...
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...King Arthur From Wikipedia, the free encyclopedia For other uses, see King Arthur (disambiguation). Statue of King Arthur, Hofkirche, Innsbruck, designed by Albrecht Dürer and cast by Peter Vischer the Elder, 1520s[1] King Arthur is a legendary British leader who, according to medieval histories and romances, led the defence of Britain against the Saxon invaders in the early 6th century. The details of Arthur's story are mainly composed of folklore and literary invention, and his historical existence is debated and disputed by modern historians.[2] The sparse historical background of Arthur is gleaned from various histories, including those of Gildas, Nennius and the Annales Cambriae. Arthur's name also occurs in early poetic sources such as Y Gododdin.[3] The legendary Arthur developed as a figure of international interest largely through the popularity of Geoffrey of Monmouth's fanciful and imaginative 12th-century Historia Regum Britanniae (History of the Kings of Britain).[4] However, some Welsh and Breton tales and poems relating the story of Arthur date earlier than this work; these are usually termed "pre-Galfridian" texts (from the Latin form of Geoffrey, Galfridus). In these works, Arthur appears either as a great warrior defending Britain from human and supernatural enemies, or as a magical figure of folklore, sometimes associated with the Welsh Otherworld, Annwn.[5] How much of Geoffrey's Historia (completed in 1138) was adapted from such earlier sources...
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