...Review of Winning by Jack Welch When former General Electric CEO Jack Welch reflected on the thousands of questions he has been asked over the years, he realized they could be summed up by one question, “What does it take to win” (Welch Pg.3). Welch believes when companies win, everybody wins and the world is a better place. In his book, Winning, Welch attempts to answer the question of what it takes to win. He uses his experience at General Electric, the experiences of close friends and other corporate examples to provide a detailed roadmap for creating the foundation and corporate culture required to obtain a competitive advantage and win. Welch outlines and details three central pillars to his winning formula: strong management philosophy, effective management, and a focus on competitive advantage. This review will discuss each of these three pillars and their key elements. Welch’s first pillar to winning is management philosophy. A company’s management philosophy forms the foundation of the company and is based on four principles: strong mission and resolute values, candor, voice and dignity and differentiation. The management philosophy and four principles are critical to the goal of winning as they are a recurring theme throughout the other two pillars. According to Welch, in order for a company to determine where it can profitably compete within an industry it needs a strong mission and resolute values. In defining a company’s mission and values, Welch cautions...
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...Winning Book Review Welch, J., & Welch, S. (2005). Winning. New York: Harper Business. In the book Winning by Jack Welch with Suzy Welch, Jack Welch talks about how winning is everything in business. If you are not in it to win it, then do not be in it at all. When companies are winning, there are far more opportunities than when a company is losing. A winning company can give back to society by providing more jobs and resources. A losing company is worried about finances; and because there isn’t a lot of profit going around, people can become scared of things like their jobs and families. The book breaks down on how to win into four sections. The first section is the philosophy on management such as mission and values and how everyone should have a voice in any kind of business. The next section is about the inside of a company. It talks about the mechanics of a company which are “people, processes, and culture” (pg.8). The next section talks about the outside of a company such as competitors, growth, and strategic advantages. The next section is the professional life. This section talks about how to find the right job, working with a bad boss, and getting promoted. The final section is about how Jack Welch “answer[s] nine questions that did not fall into any of the above categories” (pg. 8) such as the “China threat” diversity. The purpose of this book is to show that winning isn’t impossible. From these four sections of the book, Jack Welch shows us that in every aspect...
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...Executive summary In this assignment I was able to use relevant leadership theories to critically analyse and evaluate the leadership of Jack Welch. I first provided a brief insight into Jack’s background, outlining what made John F. Welch into the man we know today as Jack Welch. Secondly, shed some light on the financial position and the culture of General Electric (GE) in the early 80’s when Jack assumed the mantle as its Chairman and CEO. Thirdly, I discussed his changing leadership styles over the years. Finally, I give my opinions on how I would have lead differently if I was faced with the same situations. Table of Contents 1. Introduction 5 2. Welch’s Background 5 3. The situation – GE before Jack Welch 7 4. Jack Welch the leader 7 5. Discussion – How I would lead differently 10 6. Conclusion 11 Reference List 12 1. Introduction Leadership is a complex concept and there are different ways of becoming a leader. Leadership is the process of influencing an organized group toward achieving its goals. (Hughes, Ginnett and Curphy, 2012). Leadership is about influencing and not dominating others, leadership occurs when other people happily accept the goals of as organization as their own (Hogan, 1994). Because the behavioural patterns of employees vary depending on their individual circumstances, it is important that leaders to develop an empathetic approach towards resolving the issues of employees. Leadership theorists associate this ability...
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...mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. The goal of CSR is to embrace responsibility for the company's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere who may also be considered as stakeholders. The term "corporate social responsibility" came into common use in the late 1960s and early 1970s after many multinational corporations formed the term stakeholder, meaning those on whom an organization's activities have an impact. It was used to describe corporate owners beyond shareholders as a result of an influential book by R. Edward Freeman, Strategic management: a stakeholder approach in 1984. Proponents argue that corporations make more long term profits by operating with a perspective, while critics argue that CSR distracts from the economic role of businesses. Others argue CSR is merely window-dressing, or an attempt to pre-empt the role of governments as a watchdog over powerful multinational corporations. CSR is titled to aid an organization's mission as well as a guide to what the company stands for and will uphold to its consumers. Development business ethics is one of the forms of applied ethics that examines ethical principles and moral or ethical problems that can arise in a business environment. ISO 26000 is the recognized international standard...
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...My Leadership Profile Deepak Lal Jack Welch Management Institute Dr. Jamie Chesler JWI 510: Leading in the 21st Century April 24, 2016 Executive Summary All leadership styles are unique and executed via a well-thought out process. This paper reviews the leadership and managerial opportunities I have had in my recent work experiences. The experiences mentioned in this paper range from my first work engagement to the current role I am assigned as a Senior Financial Analyst. There are examples which explain the aspects that have impacted my leadership skills. This paper also examines the possibilities of inventing a unique leadership style that will align with Jack Welch's four principles and eight Rules. Furthermore, it provides the recommendations that will help develop my existing strengths based on my previous challenges as a leader and based on the DiSC Assessment. Finally, this paper will outline plans which could help lower the risk of team dysfunction and provide a means to measure the rate of growth. Support will be included from the weekly readings, including Jack Welch's (2005) book, "Winning", my "DiSC Assessment Profile" (2016), "The Five Dysfunctions of the Team" by Lencioni (2002) and other suggested readings. Introduction I want to begin with a question: How could I have done things differently that could help my company win? Welch (2005) reasons that when companies win, people thrive and grow, which opens up opportunities for more jobs and resources...
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...Jack Welch Management Institute JWI 510 Leadership in the 21st Century 10/23/2015 Abstract In this paper, I will discuss my leadership profile in depth. This will include my experiences and aspirations. I will address how these experiences have impacted be as a leader. Next I will discuss my Leadership strengths and how I plan on augmenting them going forward. I will also detail how Than I will detail my areas of Leadership in need of improvement, and provide a clear-cut action plan for improving these specific areas. With both my areas of strengths and areas in need of improvement, I will discuss how it directly is connected to my DISC profile and emotional intelligence. Following will be a conclusion of what is written in the body of this essay. Introduction ¨Ensure that everyone understands lives and breathes the organization vision, and that reward systems encourage and reinforce desired behaviors¨ (Welch, 2005, P. 843). This quote from Jack Welch's book Winning embodies the very model I have chosen to pursue my career. There has not been a single team I have been on that has won, completed or achieved a goal without every member believing in the vision. In a perfect world, every team would automatically have this installed within each member from the start. However, we do not live in a perfect, and these are concepts that have to be taught, modeled and transferred over to the next person. I took this concept and applied it to my days before entering...
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...Assignment 2 – Final Project 1. Please explain the similarities and differences between the framework of the Leadership Challenge (A1) and How NASA Builds TEAMS (A2)? Please use as example the Case Study: New England PATRIOTS: Making the Team. Use your creativity. Model the way is the first of the five practices of exemplary leadership. In this practice, a leader needs to ensure that their audience understands and believes in something strongly. Leaders are expected to speak on and stand for matters of conscience and value to the organization. In order to do this, a leader needs to Find Their Voice. In other words, the leader needs to discover what they are passionate about. This practice is analogues to the Express Authentic Appreciation behavior in NASA’s 4-D team building methodology. In order to be able to express authentic appreciation towards their audience, a leader needs to be in tune with what drives the members of his audience. Listening to the audience, asking clarifying questions, and expressing expectations can accomplish this. The second subcomponent of model the way is Affirm Shared Values. This subcomponent is vital to the success of any team, group, or organization because as individuals, we each have different motivators, but if we share core values then building quality relationships can be accomplished. Address Shared Values is the 4-D behavior that when practiced aids in building strong and genuine relationships, which is a fundamental element...
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...that gets results as well as what I will have to do to achieve just this. Currently my strength as a leader is made evident in my ability to energize and motivate those around me to strive for excellence while my weakness surrounds lack of candor as I tend to avoid confrontation and making unpopular decisions so as not to be disliked by anyone. My goal is to become a better leader using my DISC profile as a guide in how to lead various styles and practicing emotional intelligence. Introduction The difference between good companies and great companies is leadership. With this belief in mind I have made it my life’s mission to continue to excel and to improve as a leader which is what led me to read the book Winning and then later to enroll in the Jack Welch management Institute. My leadership style is CD and the description that it gives rings true to my attitude towards leading my team. I strive for excellence and I expect excellence from them as well. I have a no- nonsense approach to management and I am result oriented with the ability to balance speed and quality. This speaks perfectly to the competitive advantage of the Lab (my then production company now advertising agency) we are known for giving high quality work in record time, and that sometimes comes with unrealistic deadlines and sleepless...
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...discussion will be based on Citibank’s performance review process, James McGaran’s feedback for last year’s appraisal & approach to give that feedback, and my recommendations of changes in processes and procedures that I am recommending. James McGaran has been employed by Citibank for the last eleven years and started as an Assistant Branch Manager and was promoted quickly through the ranks to Branch Manager. He has delivered exceptional results during his time as Branch Manager of one of the most important branches in the Los Angeles area. In 1995 a decision was made to update the performance evaluation to drive not only financial results but also drive strategy implementation, customer satisfaction, controls needed in banking, and leading people. Based on what is presented as the current Citibank performance review template in the Harvard Business School article changes should be made to reflect a more rounded feedback loop. Performance Review Session with James McGaran James is going to receive an overall Par rating for his performance review based on the criteria set out in the Citibank review procedure. The procedure lays out that if you have any area in the review that is below par the highest overall score can be only Par. (Harvard, 1999) Approach to the feedback session with James The approach to give James feedback on his performance for 1996 would be to follow the performance review form. And go over the criterion that was used to...
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...Kendric McNair Sebastian Bus 109 10 March 2012 Great by Choice Review The first the thing I would like to start with in this review is a quote from the epilogue. I believe that the values in this quote resound strongly within me and are crucial to success and greatness. Jim Colins writes, "The greatest leaders we've studied throughout all our research cared as much about values as victory, as much about purpose as profit. As much about being useful as being successful. Their drive and stamina are ultimately internal, rising from where deep inside." What I derive from this quote is that; in order to win, you cannot only care about winning. Winning is a side effect of working hard on something you are passionate about. To care about values as much as victory means that doing it the “right” way is more important than doing it the most profitable way. To care about purpose as much as profit means that you will not sacrifice the integrity of your company and what it stands for in order to make a quick buck. Greatness is derived from these ideas. The great people throughout time such as Ghandi, Abraham Lincoln, Bill Gates, Jack Welch, are not great because they wanted to be. It is because they are passionate. Another idea that struck a chord with me is the 10xer. A 10xer is a company that beats its competitors by at least 10 fold. Jim Colins mentions several companies that satisfy that constraint. Some of those companies are: Amgen, Biomet, Intel, Micosoft, Progressive Insurance...
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...|HOW JACK WELCH RUNS GE | |A Close-up Look at How America's #1 Manager Runs GE | |Whisked by chopper from New York City, Jack Welch arrives early at the (GE) training center at Croton-on-Hudson. He scoots down to The | |Pit--the well of a bright, multitiered lecture hall--peels off his blue suit jacket, and drapes it over one of the swivel seats. | | | |This is face-to-face with Jack, not so much as the celebrated chairman and chief executive of GE, the company he has made the most valuable| |in the world, but rather as Professor Welch, coach and teacher to 71 high-potential managers attending a three-week development course. | | | |The class sits transfixed as Welch's laser-blue eyes scan the auditorium. He hardly appears professorial. With his squat, muscular, | |five-foot, eight-inch frame, pasty complexion, and Boston accent, the 62-year-old balding man looks and sounds more like the guy behind the| |wheel of a bus on Beacon Hill. And he isn't there to deliver a monologue...
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...The Unpaved Road to Success Strayer University Leadership in the 21st Century JMMI 510 Dr. Mario Barrett November 14, 2015 Abstract We will be reviewing the business operations of the Chattanooga Ice Cream Company specifically relating to the management styles of its President and General Manager Mr. Charles Moore and how Mr. Moore engages with his management team. As well, we will be exploring leadership styles and team dysfunctions as it relates to the entire management team and how Mr. Moore’s style has a direct impact on those dysfunctions. In addition, we will be exploring the foundations of building trust, facilitating buy in and changes that are needed to the existing culture. Finally we will be analyzing the development of a mission statement, values and the development of a turnaround plan. Introduction The Chattanooga Ice Cream Company is a wholly owned subsidiary of the Chattanooga Food Corporation (CFC), a family-controlled enterprise founded by Charlie Moore in 1936. Charlie Moore, grandson of the founder was promoted to the office of President and General Manager of the Chattanooga Ice Cream Company in 1993. Chattanooga Ice Cream Company is one of three divisions of CFC with revenues of $150 million per year. CFC has, as a whole performed well in recent years but the Ice Cream division has experienced flat sales and declining profitability over the past four years. Per capita consumption of ice cream has slowed while premium and...
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...AM FL Y TE Team-Fly® 29 Leadership Secrets from Jack Welch Abridged from Get Better or Get Beaten, SECOND EDITION Robert Slater McGraw-Hill New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Manufactured in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. 0-07-141684-6 The material in this eBook also appears in the print version of this title: 0-07-140937-8 All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs. For more information, please contact George Hoare, Special Sales, at george_hoare@mcgraw-hill.com or (212) 904-4069. TERMS OF USE This is a copyrighted work and The McGraw-Hill Companies, Inc. (“McGraw-Hill”) and its licensors reserve all rights...
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...toward its strategic goal in a planned method, and its preparation for the expedition with a strategic plan called a budget. Critics of budgets claim that budgets are bad for business and no longer sufficient and are “fundamentally flawed” as a planning and control model in today’s complex and highly unpredictable business environment (McNally, 2002). Stewart (1990) claims that experts criticize budgets are being insufficient. According to him, “Budgets, says experts, control the wrong things, like head count, and miss the right ones, such as quality, customer services and even profits”(Stewart, 1990, p. 179). The Business Finance magazine published an article title “The Budget (1922-2009) claims that the budget is “dead”. The writer, Jack Sweeney argues that it is not useful and appropriate to the industry’s 20th-century management anymore. Prendergrast (2002) lists out the problems which are facing by the organisations with compiling the budgets for planning and control purposes. First, a lot of guesswork has to be done in the budgeting process. It is a hard work for the managerial staffs to complete the budget in today’s highly challenging business world. Second, it is fixed and inflexible, and can quickly become irrelevant. The traditional budget starts top down and then becomes a detailed bottom up building process to meet fixed goals set by management, whether it is realistic or not. Another concern with budgets, according to Prendergrast, the budgets have resulted...
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...Chattanooga Ice Cream Division Case Study Team Members and Contact Information: Name Preferred Email Phone Number Time Zone Team Values Commitment Productiveness Respect for all team members Support Be Proactive Trust Team Expectations * Commitment: Attend all meetings. In case of an emergency notify team promptly. * Complete all assignments, by assigned date. If this cannot be completed, please notify the team leader. * Respect: For each other’s opinions and individual style * Proactively: Clear and effective communication on the front end will limit confusion on the back end * Productivity: Complete all assignments on or before assigned date. Be realistic and aware if you get behind and notify the team leader. * Support: Be there for each other and help each other. We will succeed only as a team. * Trust: Be open. Be honest. Be candid. Be accountable. Team Assessment (Strengths / Weaknesses): y: DiSC (ID Influencer and Dominant) and TKI (Collaborating, Competing) (Thomas-Kilmann, 1974,2002,2007) * Strength – My strength is the ability to dissect and analyze critical KPI’s. My other strength is my ability to motivate other through collaborative team work and able to drive results. * Weakness – Through my dominant side I can come off as too pushy. Sometimes I’m not a great listener because of the fact that I have my blinders on. My dominant side has exceled me to achieve my accomplishments however it can be...
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