...Excerpt from FS Series #11 – innovations in financial services delivery: branchless banking C3. Case 3: Eko India Financial Services Private, Ltd. C3a. Background & Environment India has 80,000 bank branches, 110,000 cooperatives (one in every five villages), and 150,000 post offices. It is estimated that each branch serves about 15,000 people in urban areas and 32,000 people in rural areas (World Bank, 2009). Consequently, less than 60 percent of the adult population has a bank account and less than 14 percent has a loan with a bank. Microfinance services tend to be concentrated in southern states (e.g., Andhra Pradesh and Karnataka). In 2009, the Self-Help Group-Bank Linkage Program[1] covered 45.2 million households. Non-bank finance companies and NGOs — both MFIs — now reach 22.6 million clients, of whom 17.9 million are active borrowers (Sa Dhan, 2009). In January 2006, the Reserve Bank of India issued new guidelines (Reserve Bank of India/2005-06/288) allowing banks to employ business facilitators and BCs to promote financial inclusion and improve outreach. The facilitators would primarily be involved in processing and opening accounts. In addition to facilitator functions, BCs should mobilize deposits and disburse credit on behalf of the bank. C3b. The Eko Business Model Eko India Financial Services Private Ltd. is a start-up company established in mid-2007 with the goal of bringing financial inclusion to the financially underserved middle- and low-income...
Words: 2193 - Pages: 9
...industry by rewriting the rules of banking and personal finance. It has taken the interpretation of direct banking to a whole new level. The direct banking model, which aims to provide services remotely via telephone or online banking without relying on a physical branch network, has been prevalent since the late 1980s when UK’s Midland Bank established a subsidiary named First Direct – the world’s first fully functional direct bank. [1] However, the concept gained widespread prominence after the commercialization of internet in the 1990s. In the early 1990s, the first wave of adopters of the internet-enabled direct banking model were financial institutions such as USAA and First Security Savings Bank (Flagstar). [2] Towards the late 1990s, standalone ‘internet-only’ banks such as Security First Network Bank (US), First-e (Ireland), and mBank (Poland) commenced operations. Most of these ‘banks’ did not have a banking license and were therefore incubated and supported by conventional banks such as CommerzBank, and Banque d'Escompte. The aftermath of the early 2000s dot-com bubble impacted some of these early movers and dampened consumer enthusiasm towards fulfilling their banking needs online. However, starting in the mid-2000s, there was renewed interest in leveraging the internet for retail banking needs. Emergence of social platforms and e-commerce led to a shift in consumer behavior. Consumers were becoming more receptive to online banking. [3] This led to an emergence of...
Words: 1761 - Pages: 8
...Standard Bank’s Inclusive Banking Model – An Overview Prepared by Pierre Coetzer and Nicolas Pascarel, Reciprocity A B4D Pathfinder Case Study September 2012 Table of Contents 1. 2. 3. 4. 5. 6. Executive Summary ....................................................................................................................... 3 The Changing Face of South Africa’s Retail Banking Landscape ................................................... 5 Standard Bank’s Inclusive Banking Strategy: Combining The Power Of Technology With Informal Economic Networks ...................................................................................................................... 9 Implementing the Model ............................................................................................................ 14 Value Proposition, Impact & Future Prospects of Standard Bank’s Inclusive Banking Strategy 20 Conclusion ................................................................................................................................... 25 ANNEX I: .............................................................................................................................................. 26 ANNEX II: ............................................................................................................................................. 28 2 1. Executive Summary The private sector with its skills, knowledge, experience and resources, can play a key role in accelerating...
Words: 9567 - Pages: 39
...An Internship Report On Mobile Banking (Banking In Your Hand)-A Study On Dutch-Bangla Bank Limited, Satmosjid Road Branch Date of Submission: 10th September 2011 An Internship Report On Mobile Banking (Banking In Your Hand)-A Study On Dutch-Bangla Bank Limited, Satmosjid Road Branch Date Of Submission: 10th September 2011 Declaration I do hereby declare that this Internship report entitled “Mobile Banking (Banking in your Hand)” is submitted by me to Northern University Bangladesh for the degree of Bachelor of Business Administration is an original work. It has not been submitted earlier, either partly or wholly, to any other University or Institution for any Degree, Diploma, Studentship, Fellowship or Prize. ………………… Dipock Mondal BBA 070360590 Major: Finance Minor: Management Information System (MIS) Faculty of Business Administration Northern University Certificate of Acceptance This is to certify that Dipock Mondal, bearing ID No BBA 070360590, student of Department of Business Administrative, Northern University Bangladesh has done the internship report title “Mobile Banking (Banking in your Hand)” of Dutch-Bangla Bank Ltd -At Satmosjid Road Branch, under my supervision and guidance. I am approving his internship report and accepting it in quality form. Mr. Dipock Mondal is intelligent, sincere and hardworking. He has put in lot of work and has also brought forth his views and ideas which...
Words: 12518 - Pages: 51
...CHAPTER ONE INTRODUCTION 1.1 Background Banking reached colonial Africa through the activities of colonial merchants, and the first bank in West Africa was established in 1894, that is the British Bank for West Africa (BBWA), which extended its operations to Ghana soon after in 1896. In Ghana, the Bank of Ghana is responsible for the banking sector. The Bank of Ghana was established in 1957 to oversee the health of the nation’s financial sector. Presently the Bank of Ghana is empowered by the banking act of 2004, Act 673 (amended in 2007) and the Bank of Ghana Act 2002, Act 612 to regulate banks in Ghana. The mission of the central bank is “to pursue sound monetary and financial policies aimed at price stability and create an enabling environment for sustainable economic growth.” In maintaining a stable banking industry, the Bank of Ghana ensures that banks playing a part in the pursuit of its goals are well leveraged to withstand any unforeseen circumstances. One way the central bank does this is to ensure that banks have capital adequacy to a certain level through the regulation of the minimum capital requirement. The issue of the minimum capital requirement, its increases and implications has always been an issue of hot debates amongst economists, and even politicians. The minimum capital requirement is the minimum level of security below which the amount of financial resources should not fall (European Parliament legislative resolution of 22 April...
Words: 10367 - Pages: 42
...6 Million in 2010 Mobile banking will expand in UAE 8 million Filipinos now using mobile banking — BSP Citibank Launches Mobile Banking Service In Russia ‘2.5 billion World’s Adults remain Unbanked’, Barclays Report $10 million fund designed to incentivise mobile financial services companies. Huge growth in operator revenue by offering financial services studies by q q q q q q When the service is introduced customers will be able to send money directly from their accounts with the touch of a few buttons. They will also be able to send money home from pre-paid cards after MoneyGram’s systems are integrated with NBAD’s existing Arrow mobile phone transfer service. q http://freepaisa.com/wordpress/ (1 of 6)25-06-2010 10:23:24 FreePaisa for the world Continue reading NBAD to dial ‘R’ for remittance q CGAP Western Union reveals international mobile strategy Mobile Banking: You can now pay school fees using your phone MTN Uganda sees explosive growth in mobile money Doha Bank gets nod for mobile money transfer MasterCard Mobile MoneySend Platform Set To Go Live Utiba now certified in Western Union Money vendor Program Telenor Easypaisa have crossed 2 Billion through Fundamo Wallet System MTN RAWANDA: Mobile Money Hits Rwf590 Million Western Union piloting mobile remittance in UAE Telco to help rural majority access banking services Football Betting Innovation In Kenya via MPESA Visa joins bandwagon for mobile phone banking June...
Words: 1439 - Pages: 6
...Awareness of Electronic Banking in Pakistan 1 AWARENESS OF ELECTRONIC BANKING IN PAKISTAN Awareness of Electronic Banking in Pakistan Nouman Anwar Dar MCB Bank Limited Proceedings of 2nd International Conference on Business Management (ISBN: 978-969-9368-06-6) Awareness of Electronic Banking in Pakistan 2 Abstract Electronic Banking is an essential sector of banking industry. E-banking services are gaining the attention of conventional banking’s customers rapidly. It has brought the revolutionary changes in the Pakistan banking industry in terms of customer and business perspectives. Electronic banking has got popularity in the developed as well as developing countries because it saves people time, reduces costs and people have access to all banking services on the click of a button. More often, the new innovated system allows the customers to touch their accounts at home using a mobile device or electronic terminals. This research paper focuses on growth and awareness of electronic banking in Pakistan. Electronic banking is today’s need as it provides easy way to monitor an account. Most of the commercial banks in the country switched to the convenience ways in accessing the accounts of the customers and giving them the freedom for the easy access. “The volume of e-banking transactions reached 125.9 million while the value of these transactions aggregated to Rs 12 trillion showing an increase of 15.5 percent and 19.0 percent respectively as compared to the...
Words: 6324 - Pages: 26
...Issue : 1 | Jan 2014 ISSN - 2250-1991 Research Paper Commerce Mobile Banking in Rural India: Roadmap to Financial Inclusion * Ms.Rati Dhillon * Assistant Professor, Department of Commerce, Bharati College, University of Delhi t ABSTRACT The concept of digital inclusion in the banking industry has become a parlance in the worldwide. The term digital inclusion provides the people the skills of basic technology to participate in the knowledge economy that lead to an enhanced performance of macro-economic. The study deals with the mobile banking in India. This study in detail discusses about the mobile banking, the emergence of mobile banking and present scenario in India, mobile banking in rural areas of India, how mobile banking helps in achieving financial inclusion. Further it will also discuss how mobile banking helps in overcoming the financial challenges with the analysis of scope of mobile banking in the near future. Keywords : Digital Inclusion, Banking, Mobile Banking, Rural, Financial Inclusion Introduction to Mobile Banking According to Tiwari and Buse (2007) mobile banking is also referred as m-banking, SMS banking and so on. Mobile banking is the term used for performing account transactions, balance checks, credit applications, payments and more through a mobile device like tablet computer like iPad or mobile phone. Mobile banking is a provision offered by financial and banking institutions that help users avail their services with the help of devices like...
Words: 3329 - Pages: 14
... In Canada recession was less severe and they face no banking failure due to the size and diversification in their large institution has maintained their stability. New Entrant was limited by Canadian government and I exchange chartered bank with provide them financial stability, in Canada focuses on banking sector that’s why brokers dealers and security market remain much at smaller .The banking system of branch was oliogiopolisty that imply the system which has limited supply of banking services and cost as compared to their competitors . In our previous work (Bordo et al., 1994) we analyzed that the Canadian banking is not categorized in higher cost as compared to US. The banking of Canada same returns on equity and largely used MMMFSs After 1987 they became a vital part of Canada banking, at that time government had given them permission to create MMMFs and half of total MMMFs are kept at bank which means that they are within the banking system. According to (Byung kyong & Niamh Sheridan,2012) Canada’s three large bank weighted average is two an half time smaller than Australia’s four major banks however non performing rate of housing loans in Australia and Canada are almost same in recent years. The mortgages in Canada are provided by Canada mortgage and Housing Corporation own by Government are assigned at weight of zero risk, therefore the lowest risk of residential mortgages of four large Canadian banking is almost 70% in comparison with 40% of major Australian...
Words: 3290 - Pages: 14
...I. EXECUTIVE SUMMARY The project brings out various aspects of working capital management and the means to get it financed from banks. It starts with explanation of the concept of working capital, description of working capital cycle, management and financing of working capital. This is supplemented by a brief explanation of the working capital financing of M/s Paras Organics Private Limited. It should be noted that business transactions are generally carried on credit with a number of days elapsing subsequent to the sale being affected for realization of sale proceeds. While part of the raw materials may be purchased on credit, the business would still need to pay its employees, meet manufacturing and selling expenses such as wages, power, suppliers, transportation and communication and the balance of its raw material purchases. Working capital refers to the source of financing required by business on a continual basis for meeting these needs. The faster a business expands, the more cash it will need for working capital investment. The cheapest and best sources of cash exist as working capital right within the business. Sound management of working capital will generate cash which will improve profits and reduce risks. The cost of providing credit to customers and holding inventories can represent substantial proportion of the total profits of a firm. The investment in raw materials, work-in-progress, finished goods and receivables often varies a great deal during the...
Words: 11598 - Pages: 47
...Cumulative Bank Services and Balance In the world of banking, it is often speculated that the more accounts and services a client holds with a particular financial institution, the longer they will stay with that bank. The idea is, the more accounts they open for each client, the more dependent these clients will become to their services, and closing several accounts to join another institution requires time and effort. Avoiding these tedious tasks will manipulate a client to stay with the given financial institution longer as well as prompting them to maintain majority of their funds under the same roof. There are many studies conducted to prove this scenario that is the reason why the “cross-selling” technique has been adopted by the banking industries. The ultimate goal is clear, and all financial institutions believe that “those who die with the most money win”. Whether or not these techniques create a false sense of loyalty, the question is: Does account balance exhibit any correlation to the number of services a client holds with the bank? Numbers don’t lie, we will explore and evaluate this hypothesis using statistics and data sets from Century National Bank to prove whether or not this idea holds true. Hypothesis Statement “Does account balance exhibit any correlation to the number of services a client holds with the bank?" The banking industry as a whole has changed over the past decade in which customer are able to use technology to update account information, view...
Words: 1633 - Pages: 7
...14 1.0 : Introduction Zenith Bank Nigeria Plc was founded in May 1990 with the headquarters in Victoria Island, Lagos State Nigeria under the management of Macaulay Pepple, who was the pioneer chairman and Jim Ovia, who was the chief executive officer (ZenithBank.com). However, they are rated the second biggest Finance Industry in Nigeria and the best bank for a consistent 2 year period from 2008-2010 as well as the most respected bank in Nigeria (ZenithBank.com). Since 1990, Zenith Bank has operated in Nigeria and now operates in five other African countries in addition to the United Kingdom. It offers varied financial services such as current account, savings, commercial letter of credit, credit cards, mortgage, loan,investment banking and other financial products and services (ZenithBank.com). For several years, Zenith Bank has consistently announced profits from its wide ranging operations as a result of the growing opportunity offered by the Nigerian market. Nigeria is a nation of 150 million people with less than 50% bankable population as of 2000 (CBN, 2010). In 2010, over 65% of the population have become customers to one bank or another, thus presenting a growth opportunity for financial institutions such as Zenith (naijalowa.com). While the Nigerian market holds tremendous opportunity for existing operators like Zenith, the financial industry in the country is driven by a range of macro-economic factors which holds both positive and negative implications for the...
Words: 3489 - Pages: 14
...How did Financial Reporting Contribute to the Financial Crisis? Mary E. Barth Graduate School of Business Stanford University Stanford, CA, 94305 mbarth@stanford.edu. Wayne R. Landsman Kenan-Flagler Business School University of North Carolina at Chapel Hill, Chapel Hill, NC 27599 wayne_landsman@unc.edu. May 2010 Forthcoming, European Accounting Review, 2010 We appreciate comments from seminar participants at the Bank of Spain, Rob Bloomfield, Elicia Cowins, Hilary Eastman, Gavin Francis, Christian Kusi-Yeboah, Jim Leisenring, Martien Lubberink, Richard Rendleman, David Tweedie, and an anonymous reviewer. We acknowledge funding from the Center for Finance and Accounting Research at UNC-Chapel Hill and the Stanford Graduate School of Business Center for Global Business and the Economy. Electronic copy available at: http://ssrn.com/abstract=1601519 How did Financial Reporting Contribute to the Financial Crisis? Abstract We scrutinize the role financial reporting for fair values, asset securitizations, derivatives, and loan loss provisioning played in the Financial Crisis. Because banks were at the center of the Financial Crisis, we focus our discussion and analysis on the effects of financial reporting by banks. We conclude fair value accounting played little or no role in the Financial Crisis. However, transparency of information associated with asset securitizations and derivatives likely was insufficient for investors to assess...
Words: 12577 - Pages: 51
...changes, in policy, employees and culture. I have witnessed banks with similar number of employees, start-up capital and management expertise perform very differently. This paper will search and comment on why performance of similar institutions can be result of management decisions. Lastly, we will attempt to identify those trends and comment to alternate decision making that could have had different results. A quick preview over the last 10 years indicates our nation has witnessed a tremendous increase in failed banks. As with the Great Depression of 1930, the 2008 demise caught even seasoned professionals by surprise! They seemed like smart, financial leaders who were well educated and fully integrated into the heartbeat of the banking system… boy were they wrong… Banks as old as 100 years, fell within months! Although the pace has slowed, they still are failing at levels that can decimate local economies. In 2005 and 2006 there were no bank failures in USA! Was it power bases that gave a false sense of security? Was it poor management? Was it more? THE CULTURE OF CIRCLE BANK With...
Words: 1280 - Pages: 6
...HUMAN RESOURCE MANAGEMENT (STAFFING STRATEGY) Submitted to: Prof. Cresilda M. Bragas Submitted by: de Leon, Beverly A. BSBA MM-2-1N ENGAGING OUR PEOPLE BPI’s long-term success depends on the quality of our workforce. Their innovative ideas, passion and commitment over the years provide value and help sustain our gains in customer satisfaction. The engagement of our employees is one of the strongest examples of how BPI’s business strategy is inextricably linked with sustainability. People are the greatest asset in an organization. At BPI, this statement happens to be more than just a truism. We believe that the business of banking is more than just financial intermediation – rather, it is the simple translation of customer understanding into creative financial solutions, a process that starts and ends with our workforce. Attracting, training, and retaining the best and the brightest employees is not only a business concern for BPI but a key to our sustainable success. To this end, the Bank focuses on creating a work environment which induces a wide variety of people to work enthusiastically. Fostering equal opportunities We continue to ensure that men and women have equal opportunities to work and advance their careers in BPI. Rewarding performance Throughout their employment with BPI, our employees undergo regular performance evaluations based on their individual accomplishments vis-a-vis their responsibilities, as well as that of the...
Words: 3877 - Pages: 16
