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Bsa375 - Week 5 Team Paper

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Week Five Team Assignment
Learning Team A
University of Phoenix
November 01, 2010
Week Five Team Assignment * Questions 1 – 22 on page 487 of Chapter 13, “Transition to the New System”, in System Analysis and Design.
1. What are the three basic steps in managing organizational change? Organizational change, first defined by Kurt Lewin, states that the three steps of for organizational change are: unfreeze, move, and refreeze. This summarizes a process of changing employee habits. Unfreeze breaks old and sometimes bad habits. Move is the transition to the new process that alters attitudes and defrays resistance to change. Freeze is the process of ingraining new habits and making them permanent. Methods for assisting this process are system support and system improvement.
2. What are the major components of a migration plan? A. Prepare the Business a. Determine the Best Conversion Strategy b. Create Business Contingency Plans B. Prepare the Technology a. Install Hardware b. Install Software c. Convert Data C. Preparing the People a. Revise management policies b. Asses costs and benefits c. Motivate Adoption d. Conduct Training
3. Compare and contrast direct conversion and parallel conversion. Users are more comfortable with a parallel conversion and the business is less likely to have problems with system crashes and data-dumps. A. Direct Conversion A direct change is an abrupt change, which is the instant replacement of the old system with a new system. This method is dangerous as the new system may not yet work correctly and personnel are less likely to adapt to the new system as easily using this method. B. Parallel Conversion A parallel conversion uses both systems at the same time. This allows the system administrators to find the bugs

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