...Assessment Activity BSBWOR501A Manage personal work priorities and professional development Assessment 76 Student ID: Question # Question Type: Assignment Name: Duration/Due: 1 week Marks 1 10 SKILLS THAT WEREN’T EVEN INVENTED A FEW YEARS AGO ARE ESSENTIAL FOR THE NEAR FUTURE By looking at new positions that are emerging in the workplace, supervisors can get some idea of some of the skills they will have to develop in the future. There are three areas that seem to be emerging in a way that will have a major impact on the workplace: information, etiquette and life-work balance. Information is coming at us at an increasing rate. We have now stepped into what is known as the knowledge age, where information (converted to knowledge) is what will provide the competitive edge for organisations. Information and knowledge are fast replacing capital equipment as the key asset for conducting business. Administrative assistants will become information co-ordinators, managing the vast amounts of information to ensure that everyone has access to and is aware of the existence of information that will help them better perform their jobs. The supervisor will also have to manage larger amounts of information, ensuring their staff have access to information that is important to their job. Life-balance is a term appearing in more and more magazines and management books. Many workers have been thrust into the position of caring for ageing parents while also caring for their...
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...Manage Personal Work Priorities and Professional Development BSBWOR501A Darya Nadtochiy Assessment activity 1 Part A 1. Two characteristics of a positive role model are: * demonstrate sympathy and forgiveness * be able to develop efficient habits Sympathy: Working at the «Absynthe» restaurant I used to be at the different roles as a worker. Started from waitress that was a simpliest one and did not suppose to have many cirtain skills. When a quiet period started it wasn’t nessesarily to keep a lot of staff so our boss decided to cut the staff off. I was in a bad position as long as I was less experienced then other team members. But I was passionate of this job and learned many things day buy day treated my job not just the way to get money but as a good place to get a qualification and become a professional in hospitality industry. The manager was noticing it and had a conversation with the boss to explain my potential and why they should keep me but others. Forgiveness: We hired new waitress who did not really cares about doing her job properly and deliver excellent customer survice that everyone has to do at the fine dining restaurant. She did everything what I told her to do but did not tried to grow up and not to make me always keep an eye on her to make sure everything done giving me double work. To consider it I suggested to the boss replaced her to make her responsible for the bar so she kept her job and team work bacame more effective...
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