...for ------------------------------------------------- ILM Level 5 NVQ Diploma in Management (8331) Version 4 20/08/2010 © The Institute of Leadership and Management (ILM) 2012 © The Institute of Leadership and Management (ILM) 2012 Supporting Notes for ILM QCF NVQs | This document is intended for current ILM centres and contains supporting notes for ILM National Vocational Qualifications (NVQs) in the QCF. The main purpose of this document is to act as a refresher to help reacquaint our centres with some of the key sections covered in the ILM Centre Manual and provide guidance to assist a centre in preparing to deliver an ILM NVQ. This a generic document and should always be read in conjunction with the ILM QCF NVQ Qualification Specifications Part 2 Technical Info document and the ILM Centre Manual (www.i-l-m.com/centres). IMPORTANT NOTES: * This document replaces the previous ILM NVQ Level 2, 3, 5, and 7 General Qualification Information for QCF NVQs. * 2011 SCQF SVQs are now standalone products and are no longer S/NVQs. They have separate specifications to meet SQA and SCQF requirements. Please refer to our SVQ webpage’s for detail and SVQ resources section online * Centres should be aware that the specifications for NQF Team Leading and Management NVQs at Levels 2, 3, 4, 5 should continue to be followed for learners who have been registered on this version of the NVQ prior to July 2010. These NQF products are no longer eligible for public...
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...AS and A Level, NVQ and our BTEC suite of vocational qualifications from entry level to BTEC Higher National Diplomas, recognised by employers and higher education institutions worldwide. We deliver 9.4 million exam scripts each year, with more than 90% of exam papers marked onscreen annually. As part of Pearson, Edexcel continues to invest in cutting-edge technology that has revolutionised the examinations and assessment system. This includes the ability to provide detailed performance data to teachers and students which helps to raise attainment. This specification is Issue 4. Key changes are sidelined. We will inform centres of any changes to this issue. The latest issue can be found on the Edexcel website: www.edexcel.com References to third-party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.) Authorised by Roger Beard Prepared by Susan Hoxley Publications Code BH029073 All the material in this publication is copyright © Edexcel Limited 2011 Edexcel BTEC Level 4 HNC Diploma in Business Edexcel BTEC Level 5 HND Diploma in Business Edexcel BTEC Level 5 HND Diploma in Business (Accounting) Edexcel BTEC Level 5 HND Diploma in Business (Management) Edexcel BTEC Level 5 HND Diploma in Business (Marketing) Edexcel...
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...Curriculum Vitae Gemma Youngman 53 Cheviot Road, Monkton Village, Jarrow, NE32 5NT DOB: 11th September 1984 Mobile: 07800892034 Home: 0191 4221353 I am a hardworking, enthusiastic and reliable individual. I achieve a high standard of work whilst maintaining a conscientious and responsible attitude. I am a very approachable person and have exceptional team working and interpersonal skills. I possess over 10 years’ experience in a variety of administration environments. This extensive background has been invaluable in the development of my people skills and the high level of service I always strive to achieve. I am in the final stages of completing my NVQ 3 in Business Administration and will hopefully be starting my NVQ 4 in Business Administration soon after as this will help me further my career. Education and Training School/College Dates South Tyneside College September 2001 to June 2003 Hebburn Comprehensive September 1996 to July 2001 Qualifications Gained at College Subject Dates Grade GNVQ Health & Social Care September 2001 to June 2002 Pass Qualifications Gained at School Subject Grade English C English Lit C Maths D Science E French D Textiles D Photography B Music D Child Development E R.E. D Work History Receptionist/Construction Administrator Solutions Recruitment July 2011 – Present When I started at Solutions Recruitment I was initially employed as a receptionist...
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...Unit 1 Assessment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document, either onto your computer or a USB drive Then work through your Assessment, remembering to save your work regularly When you’ve finished, print out a copy to keep for reference Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 13 pages and is made up of 5 Sections. Name: Sarah Hatfield Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. A.J's Taxis Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) This is a taxi company that I work for. Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description for each organisation, rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial...
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...growth in revenue of 1.5 million GBP, there was extra pressure on both the Export and Sales teams. We concluded that we required a new member within European Sales that would also handle some duties that my team in Export are currently handling. We identified the duties as well as salary of European Sales staff and agreed that with taking work from both my team in Export and also work from the current European Sales Administrator that this was justified. When we had established this, I had to fill out a Recruitment Requisition Form a (see appendix 1). This is a brief outline which covers the Job Title and what is required from this position. This was then signed by myself and passed to my manager who also signed the document. The process then continued with the document...
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...Instructions for filling in the Europass CV Before you start: Five basic principles for a good CV 1. Concentrate on the essentials • Employers generally spend less than one minute reading a CV before deciding to reject it, or to shortlist it for detailed consideration. If you fail to make the right impact, you missed your chance. • If applying for an advertised vacancy, always ensure that you comply with any application process entirely. The vacancy notice might specify: how to apply (CV, application form, online application), the length and/or format of the CV, whether a covering letter is required, etc. • Be brief: two A4 pages are usually more than enough, irrespective of your education or experience. Do not exceed three pages. If you hold a degree, include your secondary school qualifications only if relevant to the job in question. • Is your work experience limited? Describe your education and training first; highlight volunteering activities and placements or traineeships. 2. Be clear and concise • Use short sentences. Avoid clichés. Concentrate on the relevant aspects of your training and work experience. • Give specific examples. Quantify your achievements. • Update your CV as your experience develops. Don’t hesitate to remove old information if it does not add value for the position. 3. Always adapt your CV to suit the post you are applying for • Highlight your strengths according to the needs of the employer and focus on the skills that match...
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...is the company name? Yes No Do you currently hold leases/tenancies/franchises with any other pub companies? If Yes, which companies/pubs? Yes No D P A S S I O N A T E A B O U T O U R P U B S EXPERIENCE Please tick the most relevant boxes. Do not attach your CV but if appropriate you may wish to take a copy to the 1st interview Applicant 1 Applicant 2 Yes Duration (yrs) TRADE Lease/Tenancy Pub management Own Pub Chef Bar Work Yes Duration (yrs) OTHER Self employed/Own Business Franchise Other Career/Work Experience Applicant 1 Applicant 2 TRADE/BUSINESS QUALIFICATIONS AND TRAINING Please tick the most relevant boxes Applicant 1 Applicant 2 National Certificate for Personal Licence Holders (NCPLH) BIIAB Advanced Qualifications BIIAB National Certificate in Licensed Retailing BIIAB National Certificate for Licensees NVQs in Leisure Industry A Levels/National Diploma Degree Food Hygiene Certificate Health and Safety Certificate Other Industry...
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...‘How to Prepare a Skills Matrix’ Introduction A Skills Matrix is one of the most simple, but highly effective, tools available to assess training needs. It is easily reviewed and updated, and presents the skills of team members in a single chart. This guide examines how a Skills Matrix will help you to: • Review the skills and competences required for roles within the team • Assess training needs • Identify gaps in skills within the team • Build commitment to the development of new skills. Definition A Skills Matrix is a table that clearly shows the skills held by individuals in a team, and the skills gaps within a team. Key steps in preparing a Skills Matrix ��� ���� To get the most out of your Skills Matrix you will need to: ����� ���� 1.Identify the job roles in your team 2. Review and code standards of performance 3. Assess the requirement for on-the-job training. An example of a completed Skills Matrix is provided at the end of this guide, as well as a blank proforma. Look at the example, photocopy the proforma, and using your own team as a guide, follow these steps to prepare a Skills Matrix. (For more on Organisational Training Plans, see ‘How to Develop an Organisational Training Plan’). Learning Resources Instep (UK) Ltd. Willow Barn, Newcastle Road, Brereton, Sandbach, Cheshire CW11 1SB Tel: 01477 505811 Fax: 01477 505822 email: HowTo@instepUK.com www.instepUK.com ������ ��� 1. Identifying job roles List your team...
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...English for Academic Purposes 1 (EAP 1) UK Education System Booklet Autumn 2015 Contents | Page | Tips for Using this Booklet | 3 | 1. Organisation | | Education System in the UK | 4 | 2. Funding | | Trends in education and schools spending | 8 | School budgets facing significant cuts | 10 | 3. Quality | | UK second best education in Europe | 11 | GCSEs to become more demanding and rigorous, says Michael Gove | 13 | 4. Comparison of UK education system | | The United Kingdom Education System in Comparative Context | 15 | Tips for Using this Booklet Choose three topics only: although the articles in this booklet cover a range of areas you only need to focus on three in your essay. You may choose to look at another topic not covered in this booklet but check with your tutor if you are unsure if it is suitable. Read selectively: the journal article in section 4 contains a lot of useful information about the UK as well as other countries. However, it is quite long and contains quite a lot of historical background information in the first few pages which will not necessarily be useful for your assignment. Use the sub-headings to focus on the sections that will be most useful to you. Use only relevant details: Be selective when choosing the information you want to include and make sure it remains relevant to the topic of the paragraph. E.g. If the paragraph is on the structure of the education system, do not start discussing any...
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...Writing your first business plan • Writing your first business plan The best managed businesses see planning as a continuous activity in which they set both long-term and short-term objectives. Having a plan should not be considered a straightjacket, but as a way of ensuring that everyday activities happen in a structured way. Well managed businesses will see a plan as a framework providing the ability to be flexible and responsive when opportunities arise, without being blown totally off course. Knowing that the bulk of your activities are performing according to plan will give you the freedom to explore those opportunities. Regular monitoring of how a business is performing is also important to determine if goals and objectives are being met. Surveys of small and growing businesses suggest that those who plan are more likely to make a higher profit. Ideally, you should write down the results of your planning process - though you may find that your plan is best summarised as a list of key objectives together with a budget. There may be occasions, however, when you have to explain the plan to a third party in order to demonstrate a proposed course of action for the business. This is particularly so if you are about to start in business and are seeking financial support. When a business is on top of its planning, it becomes a very straightforward process to summarise the different elements into a written plan. In the same way that a balance sheet gives a snapshot of the...
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...ORDER FORM FOR UNIVERSITY CERTIFICATES/TRANSCRIPTS/ADMISSION LETTERS/REFERENCE LETTERS AND FULL VERIFICATION PACKAGES All the templates have been created from having real/original documents to hand. All the following university documents come with the correct embossed seals and in some cases holograms and watermarks. Details about the Verification Service are detailed in a separate document. Cloned email addresses of the universities as well ! Award can include BA, BSc, MA MSc, Foundation Degrees, Diplomas and in some cases PhD’s ALL THE FOLLOWING UNIVERSITY DOCUMENTS COME WITH THE CORRECT EMBOSSED SEAL Price inclusive of Shipping UK World |OPEN UNIVERSITY | | | |1./ Degree Certificate Only with the Correct Embossed Seal...................................... |£ 50 £ 55 | | |2./ Degree Certificate and Matching |£ 90 £ 95 | | |Transcript........................................................... |£120 £120 | | |3./ Admission Letter, Certificate, Transcript and Reference Letter............................. | | | |4./ Admission Letter, Certificate, Transcript, Reference Letter & Verification Certificate with...
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...BTEC Edexcel Level 2 BTEC First Certificate and Edexcel Level 2 BTEC First Diplomas in Sport For first teaching from September 2006 Issue 2 March 2007 Specification Edexcel Level 2 BTEC First Certificate and Edexcel Level 2 BTEC First Diplomas in Sport Edexcel, a Pearson company, is the UK’s largest awarding body offering academic and vocational qualifications and testing to more than 25,000 schools, colleges, employers and other places of learning here and in over 100 countries worldwide. We deliver 9.4 million exam scripts each year, with 3 million marked onscreen in 2005. Our qualifications include GCSE, AS and A Level, GNVQ, NVQ and the BTEC suite of vocational qualifications from entry level to BTEC Higher National Diplomas and Foundation Degrees. We also manage the data collection, marking and distribution of the National Curriculum Tests at Key Stages 2 and 3, and the Year 7 Progress Tests. References to third party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.) Authorised by Jim Dobson Prepared by Dominic Sutton Publications Code BF017349 All the material in this publication is copyright © Edexcel Limited 2007 Essential principles for delivering a BTEC This specification contains the rules...
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... BS2 8QN Elected 26/9/12 Chair from 6/12/12 Elected 26/9/12 Elected 26/9/12 Re- elected 26/9/12 Elected 12/10/11 Re-elected 12/10/11 Elected 26/9/12 – Retired 9/11/12 Retired 26/9/12 Retired 26/9/12 Trustee Colin Watson retires in rotation in accordance with the Memorandum & Articles of Association. Clive Smith, offers himself for re-election this year. Company Secretary Katy Noakes Staff Steve Hunt – General Manager Abdul Hamid – Finance Freelance Staff Jasmine Loveys – Schools co-ordinator Norma Stephenson (Rubba) – Lead Artist Bankers Unity Trust Bank Independent Examiner Richard Maule FCA, 12 Picton Street, Bristol BS6 5QA Structure, Governance and Management The Trustees must meet at least 12 times a year, as per our governing document. In practice however, they meet 14-15 times a year. The quorum is 3 members....
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...RECRUITMENT AND SELECTION Management and Leadership L3 Mayka O. P 22/10/14 RECRUITING AND INTERVIEWING. Recruiting is the process of finding and hiring the right person for a specific job by publicising the vacancy for new people who has never worked in the company as well as for members of the staff that are looking for a promotion, and choosing the best qualified candidate for the job. It is one of the most important process for an organisation to success as it involves time to find the right person and cost. To recruit the right candidate, the manager can be guide by following certain policies and procedures. Each organisation must have different policies depending on the job that needs to be done. Referring to my own organisation which is a restaurant, in the process of recruiting, we follow the next policies and procedures: * The equal opportunities policy. Ensuring no body is discriminated or bulled for any reason. * The equal Act 2010, hiring men as well as women. * The Data Protection Act 1998. Ensuring data is protected at all time. * Equality and Human Rights, like paying at least minimum wage, paying holidays, breaks, days off, etc. * UK Immigration Legislation, not employing anyone who has not permission to be or work in the UK. * The Equal Pay Act of 1963, which makes it illegal to pay different wages to men and women if they perform the equal job * The Civil Right Act of 1964 A JOB ANALYSIS is a detailed examination...
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...responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document, either onto your computer or a disk Then work through your Assessment, remembering to save your work regularly When you’ve finished, print out a copy to keep for reference Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 15 pages and is made up of 7 Sections. Name: Fay Brotherston Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer Learning objective | Place in Assessment | 1.1 Identify the main points of contracts of employment | Question 1 Page 1 | 1.2 Identify the main points of legislation affecting employers and employees | Question 2 Page 2 | 1.3 Identify where to find information on employment rights and responsibilities both internally and externally | Question 3 Page 3 | 1.4 Describe how representative bodies can support the employee | Question 4 Page 3 | 1.5 Identify employer and employee responsibilities for equality and diversity in a business environment | Question 5 Page...
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