...A Critical Thinking Analysis of the Penn-Mart Memo Kristin Daniels University of Maryland, University College DMBA 610 Professor Jackson The issue that caused this memo to be written is in regards to the rising cost of employee benefits pertaining to healthcare. The Human Resources department was asked to come up with a solution to the problem of the increase in company spending and to find the root causes of expenditure. They proposed the “Get Well” program that will supposedly cut costs, making the perceived effectiveness of this program the main issue of the memo. The conclusion of this memo is that the Senior Vice President of Human Resources, Mr. Monella, wants Penn-Mart to institute a “Get Well” program that would cut down on costs to the company by means of preventative care and getting the employee population more involved in their healthcare. The employees that don’t abide by the new program features will either pay $1,000 towards costs, will break away from the company in some form or will have to rely on another way to get healthcare coverage. The author uses many indicator words in order to make his conclusion clear: he believes that his research shows that “Get Well” will not only make employees feel better about themselves, but will also have a positive impact on Penn-Well’s situation. By conducting internal research into the matter and causes of the increase in healthcare cost for employees, Mr. Monella is communicating what his department feels...
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...to be utilized. In this paper, as a team we will discuss the various ways of communicating such as; face to face meetings, overhead announcements, letters, emails and memos. These are just a few ways companies communicate within their organization. The inventory of various communication channels used within an organization includes e-mails, and face-to-face meetings. These channels are among two of the most effective ways of communicating within an organization. E-mail is a fast and efficient channel most frequently utilized. This channel is used because most employees in my organization work in the field, and emails allow them to respond to their colleagues in a timely manner. Computerized communication has several advantages, according to the book Health Promotion and Interactive Technology (Street, Gold, & Manning, 1997): Most organizations in the health field use this type of communication to obtain messages throughout the organization more rapidly. The messages sent out, are based on updates, events, information about the job, Job openings, and request of medical information. This information is delivered from one department to another. This channel of communication also can be used to send medical information to other doctor’s office. This is a good source of communication when it is disseminating health information of patients or self. The opportunity for feedback and response improves the chances for effective communication. Electronic systems are an effective way to...
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...every business. When reading about the channels, process systems, communication surroundings, and hierarchies, one has a habit of overseeing the significance of what is being communicated or stated. All businesses are blinded with each other by a typical volume understanding and support. These connections are upheld by the course of distributing material and response. The achievement of every business is the method of the communication. Communication is divided into two portions one being the message and the channel it is communicated on. For instance, you may want to communicate regarding a state of emotion, such as being excited. One may communicate this through an assortment of “channels”. Like; sending an e-mail, writing a letter, making a phone call, communicate it non-verbally or verbally, and etc., of how enthusiastic one may be. Information dissemination is used by the government to aid society to locate providers that they require and to request appropriate health service as well. Example, if echolalia was found information dissemination will be suitable to inform the public what is going on, treatment, and education on the it as well. Thus, information dissemination raises the society’s awareness and lowers the rate of unsuitable care and makes providers distribute adequate services. With the health industry commonly utilized communication channels contain radio, television, campaign ads and brochures. Also utilized are accreditation/reporting of health provider...
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...WAL-MART’S CURRENT STRATEGY INTRODUCTION Wal-Mart operates more than 11,000 retail units under 69 banners in 27 countries and e-commerce websites in 10 countries. (Wal-Mart.com) They employ 2.2 million associates around the world; 1.3 million in the U.S. alone. Wal-Mart provides general merchandise: family apparel, health & beauty aids, household needs, electronics, toys, fabrics, crafts, lawn & garden, jewelry and shoes. Also, the company runs a pharmacy department, Tire & Lube Express, and Photo processing center as well (www.Wal-Mart.com). When Sam Walton created Wal-Mart in 1962, he declared that three policy goals would define his business: respect for the individual, service to customers, and striving for excellence (www.Wal-Mart.com). Wal-Mart's corporate management strategy involves selling high quality and brand name products at the lowest price. In order to keep low prices, the company reduces costs by the use of advanced electronic technology and warehousing. It also negotiates deals for merchandise directly from manufacturers, eliminating the middleman. This paper will analyze Wal-Mart's current strategy and challenges. In addition, I will discuss the threats and challenges facing Wal-Mart currently, priorities set by Wal-Mart CEO Lee Scott. I will also discuss the proposals outlined in the “Supplemental Benefits Documentation: Board of Directors Retreat FY06,”the result of the Board Benefits Strategy document leak, Wal-Mart initiatives from...
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...Re: Discussion on the process of selecting decision alternatives for the whistle issue of the toy company, evaluating theadvantages, disadvantages, legal, financial and ethical considerations involved in the various alternatives.The purpose of this memo is to outline three possible decision alternatives to address the problem of small lead traces tocontents of metal whistles produced by a U.S toy company due for shipment to South America; by discussing the methods forthe selection of decision alternatives, the advantages, disadvantages, ethical considerations, financial and legal prospective ofthe each decisions . The memo will further justify and analyze the impact of the recommended decision on customerrelationship as well as demonstrate the role of ethics and social responsibility in choosing this decision.While important financial or strategic information is used in the decision-making process, business ethics has become anincreasingly popular tool used in making decisions. Business ethics is commonly referred to as the professional judgment orethical perspectives used by an individual or a company executive team in resolving moral or ethical problems in business. Inresolving the problem of the lead-contaminated metal whistles, I will discuss three possible decision alternatives, methods ofselection of the alternatives, pros and cons of the alternatives as well as potential legal, financialand ethical consideration involved in the selection. Ethical decisions-making can be...
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...A Critical Thinking Analysis of Penn-Mart’s Health Care Strategy Revisions Dennis D. Puskas University of Maryland University College DMBA 610 September 21, 2014 Abstract The following paper will use a set of 10 critical thinking steps recommended by Browne & Keeley to objectively analyze the memorandum sent by Salvador Monella who is the Senior Vice President of Human Resources to the Board of Directors at Penn-Mart. Mr. Monella has conducted a review of Penn-Mart’s healthcare strategy involving a number of issues including cost to the company and employee involvement, to name a few. The purpose of the review, findings, discussion and recommendations will all be analyzed using critical thinking skills in an objective manner. As discussed in Browne & Keeley, the three dimensions of critical thinking will be used identify the best decisions available. Each of the 10 critical thinking steps and questions will be thoroughly explored and examined in a logical and systematic approach (Browne & Keeley, 2012). The final goal of the following analysis is to provide the reader with concrete examples of how to view the Penn-Mart business memo regarding their healthcare strategies. Question 1: What are the Issue and Conclusion? The issue and conclusion can be found both implicitly and explicitly in the last sentence of the memo contained within the “Purpose” section. Mr. Monella states that after their internal review of the matter at hand, he recommends that...
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...Business Communication Trends Melisa Sida University of Phoenix 12-4-2010 COMM 285 Florentino A. Lopez Business Communication Trends Communication in the home health work environment is very important. Effective communication is vital to the well being of a client. An effective communication system plays an important role in the management/employee relationship; employee/client relationships and the overall role of the agency within its own community. The home health business is particularly prone to growth and diversification. Communication plays a vital role in the day to day functions of the home health industry. Communication is used to relay information pertaining to a client’s care and needs. Employees use communication to express a problem within the work or home environment. Problems become resolved when there are no barriers in communication. None of this is possible without an effective business communication system. In previous years businesses communicated with clients and employees by means of the postal service or memorandums to inform of any new or upcoming information regarding the agency. Often face-to-face meetings were conducted and closed with handshakes. Memo pads or sticky notes were used to relay messages left for other individual staff members or to make notes on certain cases. A reminder list was utilized for tasks needing to be completed. Business communication entailed sending memos, writing business letters and so...
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...Case # 1 – SSS Software In-Basket Exercise SUMMARY Chris Perillo was offered to replace Michael Grant, who has resigned and gone to the competitor Universal Business Solutions, Inc. Previously, Perillo managed a group of 15 software developers, but now he is assigned with a bigger and more prestigious position; the Vice Presidency of Operations for Health and Financial Services. Chris needs to review all the material in the in-basket, as well as the voice mail and e-mail and prioritize the response to each item. Perillo must make good decisions in a good time manner in order to gain confidence from the President and CEO and also all his new subordinates. Each decision will directly affect his career, so as the future of the organization. The case presents a realistic situation with tasks faced usually by practicing managers. ASSUMPTIONS AND LIMITATIONS Just by analyzing the memo#3 sent by Paula Sprague – Executive Assistant – a bigger assumption can be drawn. The memo shows how well the ‘top of the pyramid’ knows their employees. The list goes from personal to professional information. The CEO has information and knows what was left from Michael Grant. Perillo is being tested with his character having to deal with ethical issues, which is the case of memo#4, and also being tested with professionalism and time management. Perillo has time limitations for his tasks even though dates are not explicit in the case. In corporate world tasks are usually due ‘yesterday’. As...
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...case or suspect case Street address, including city, state and zip code of case or suspect case Supplementary surveillance information as outlined in Section 3 for the specific disease being reported Healthcare provider name, telephone number and street address (including city, state and zip code) WHEN must a report be made? Class A disease – immediately by phone Class B disease – by the end of the next business day Class C disease – by the end of the next business day WHERE the report must be made? Healthcare providers To the local health jurisdiction in which the case or suspected case resides (unless otherwise noted in Section 3) if residence is unknown, report to the local health jurisdiction in which the healthcare provider or laboratory is located. (ODH-IDCM INTRO Page 3/Section 1 Revised 1/2014) If residence is outside of Ohio and reporting via electronic laboratory reporting (ELR), report to the state of patient residence. If residence is outside of Ohio and not reporting via ELR, report to the local health jurisdiction in which the health care provider or laboratory is located. Local...
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...http://hwsoloutions.com/ Product Description HRM 531 Week 2 Memorandum To: Traci Goldman, Bradley Stonefield From: Levuris Smith Date: 4/9/2015 Re: Employment Law Compliance Plan This memo will survey employment laws as well as how these laws are applied. I will also study the penalties of noncompliance of the different laws. There are different employment laws an institute must follow to stay in compliance. If these laws are not followed by the business, it can lead to various penalties. There will be three employment acts that I will give you some insight on in the memo. They are as follows: The Occupational Safety and Health Act, The Age Discrimination in Employment Act of 1967, and Fair Labor Standards Act (FLSA). Understanding the acts and how they how are important part to your business venture to keep you from being penalized for not being in compliances with then will hurt you and the company’s reputation. The Occupational Safety and Health Act is administered by the Occupational Safety and Health Administration (OSHA). The Occupational Safety and Health Act is ordered by the Occupational Safety and Health Administration (OSHA). The law was ratified to that businesses provides organizations with a harmless and vigorous work atmosphere. “Every employer covered by the Occupational Safety and Health Administration (OSHA) who has more than 10 employees, except for employers in certain low-hazard industries in the retail, finance, insurance, real estate, and service sectors, must...
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...Executive Officer FROM: Accounting Department DATE: March 25, 2013 RE: Financial Statement Analysis and Findings 2008 The purpose of this memo is to explain the findings of the financial statement analysis for 2008. This memo is going to offer advice for any significant decreases in profits or increases in liabilities. The company is showing liquidity is up for 2008. The current ratio shows that we can pay assets 5.99 times for every one current liability. This is an increase of 62% over 2007. The most significant liquidity ratio decrease for 2008 was in the inventory turnover. The inventory is turning over at 6.67 times per year this is down 42% from 2007. The Inventory turnover is affecting the profits of the Berry’s Bug Blasters. Overall the profitability ratios have decreased with the most decrease in stockholders’ equity. Stockholder’s equity is down 56 percent. Berry’s Bug Blasters has eliminated the interest expense for 2007 and 2008. Berry’s Bug Blasters has significantly decreased the total debt to assets from 24 percent in 2007 to 16 percent. This number shows solvency in the company. Liquidity ratios are used by business owners and investors to determine if a company will meet its short term debt obligations. Berry’s Bug Blasters have proven to be able to meet its short-term obligations 5.99 times to 1 liability. When a business owner or investor reviews a company’s liquidity ratios, they are using information from the Balance Sheet to assess if a company has the assets...
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... 955782] Code Sec(s): 62; 3401 Court Name: U.S. Court of Appeals, Fourth Circuit, Docket No.: Docket No. 942609, Date Decided: 7/31/1995. Prior History: Tax Court, (1994) curiam. 103 TC 378, affirmed per Tax Year(s): Year 1988. Disposition: Decision for Govt. 60 F.3d 1104. Related Proceedings: Related Proceedings at Weber v. Commissioner, 103 T.C. 378 (1994) Cites: 76 AFTR 2d 955782, 60 F3d 1104, 952 USTC P 50409. HEADNOTE https://checkpointriagcom.umiss.idm.oclc.org/app/view/toolItem?usid=11f6a7l15d8cd&feature=tcheckpoint&lastCpReqId=2242675 1/17 10/16/2015 Checkpoint | Document 1. Business deductions—employee or independent contractor. 4th Cir. affirmed ruling that ordained Methodist minister was church employee and that as such, claimed business expenses were only allowable as miscellaneous itemized deductions, per curiam: church controlled taxpayer's ministry and required him to perform certain duties; taxpayer couldn't discontinue regular church services, refuse bishop's appointments, or establish own church; and taxpayer wasn't required to invest...
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...I work in a health care setting and most of my workplace communication channels are both written verbal and nonverbal communication search as * Email * Face-to-face meeting * telephone * fax * memo * letters * Patients body expressions E-mail is a fast and efficient channel most frequently utilized in my workplace to communicate not only internally but also externally search as getting in touch with doctors, different department heads and keeping every person connected with the organization up-to-date with what is happening in the business. This channel is used because most doctors work off the facility, and emails allow them to respond to any medical issue that is bought to their attention in a timely manner. When sending a medical communication memo or email, computerized communication of words is preferred. It helps to obtain messages throughout the organization more rapidly than sending the message in normal font. Face-to Face meetings are more calm and supportive, this form of communication is very effective because employees are a part of the process. The process entails, collaborating, problem solving, and allowing for clarity and precision on what is discussed in the email about any progression or issues in the business. Latters communication is used to keep the patients informed about their plan of care and any updates of what is to come in the future. Nonverbal communication search as patients body expressions helps to transfer signals...
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...Evaluating Business Communication Aniushka Caraballo Reimondez BCOM/230 May 16, 2011 Jennica Moore Evaluating Business Communication For this evaluation I choose the financial report of JJJ Company and after reviewing the report a can conclude that when it comes to the transmission of the message, this report conveys a clear message: do not acquire JJJ Company, the report was clear and to the point. Because of the nature of the information presented (graphics and numbers) I do not consider that any other type of communication would had been as effective as a financial report; a memo can provide information regarding why not to move forward with the acquisition, however the level of detail and the use of graphics is not found in the memo, the same would go with an email or a letter, that is way I think that the financial report was the right choice to present this information. Being the audience the CEO of the company, he require facts represented by numbers and graphics, however they need to be presented in a clear matter so the information can be understood clearly and any questions that the CEO might have are answered; this report presented simple yet clear facts on why not to move with the acquisition, and using the information presented the CEO should be able to move make a conscience decision regarding the acquisition. In order to improve this report I consider that the wording should be review, although the financial report is clear I would make sure to avoid...
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...COM 3150 Midterm chapter 1-7 Assignments: 2 memos 4 business letters 1 report 5 grammar quizzes in class 1 grammar exam 2 textbook exams 1 business presentation (speech) Tonight Memos direct pattern frontloading (when why how) Listen (When why) Parallelism plain language business text format Subject good Memo- internal communication Letter- External Subject line- Important to be extensively informative. Direct- Main idea first details later (good news, neural news)- Audience will be happy to neutral Indirect- Details first, main idea later (bad news, persuasion)- Audience is hostile to uninterested Frontloading- getting to the purpose in the first sentence. The body: organize information and explanations logically. use numbered and bulleted list consider headings Parallelism-Items in the list need the same grammatical structure. Goodwill- what you put in the message to maintain the relationship. In hard copy memos: No opening or closing. Sign your initials at the end of the FROM line. Thursday May 16th Qualities if Bus waiting -Main English -Audience centered -positive Quiz 1 -Active vs. passive voice -subject verb agreement Memo 2 -tables -APA documentation First person sing I, me, my, mine, myself We, us our, ours, ourselves Second person you, your, yours, yourselves 1. Use the you attitude 2. Reader benefits (affordable, meets your needs) You attitude exercise on Blackboard ...
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